policy

Latest

  • Google, Amazon, Facebook and more confirmed as members of the Internet Association

    by 
    James Trew
    James Trew
    09.19.2012

    Pitching itself as the first trade alliance to represent the concerns of the online economy, the Internet Association lobbying group has just confirmed its member companies and policy platform. As suspected Amazon, Facebook, eBay, and Google are joined by other large tech firms, under the leadership of Capitol Hill advisor Michael Beckerman, to form the umbrella public policy organization. Citing its three main areas of focus as protecting internet freedom, fostering innovation and economic growth, and empowering users, the Internet Association will represent regulatory and political interests of its member companies, and their employees. There is no word on what the first freedom or innovation to benefit from the associations collaborative-clout will be, but while we wait to find out, you can lobby on the source link for the Mission- and Purpose-statement containing press release.

  • Ubisoft doing away with 'always-on' DRM

    by 
    Richard Mitchell
    Richard Mitchell
    09.05.2012

    Ubisoft is doing away with its always-on digital rights management (DRM) policy, the company's worldwide director for online games Stephanie Perotti told Rock, Paper, Shotgun in a recent interview. The policy dictated that those playing Ubisoft's PC games would have to maintain a constant connection to the internet, even when playing single-player content. According to Perotti, Ubisoft PC games will now require "a one-time online activation when you first install the game, and from then you are free to play the game offline." In fact, Perotti noted that this has been Ubisoft's policy since June of 2011.Digging into the ol' Joystiq archives, it looks like that isn't exactly true. While there have since been high-profile releases that shipped without the typical always-on DRM – notably Assassin's Creed Revelations – others definitely shipped with the restrictive protection. From Dust and Driver: San Francisco, both released after June 2011, each shipped with always-on DRM – only to see Ubisoft patch it out after receiving negative feedback.Still, if the new policy is now firmly in place, it marks a huge change in direction for Ubisoft's PC releases, especially considering that CEO Yves Guillemot stated only two weeks ago that the company's PC products have a "93-95 percent piracy rate."Beyond the issue of piracy, Perotti also addressed the customary delays faced by Ubisoft's PC games, saying, "We need to improve our communication, and make sure we provide better visibility to the PC community on our release dates for PC." She added that Ubisoft is "committed" to doing better and releasing its PC games "as close as possible to console releases." As an example, she mentioned Far Cry 3, which is slated to release on the same day as its console counterparts, and Assassin's Creed 3, which arrives November 23, "just a few weeks after the console version."

  • Facebook starts really, truly deleting removed photos

    by 
    Jon Fingas
    Jon Fingas
    08.16.2012

    For those who haven't kept track, Facebook has had a years-long history of only maybe-sort-of-more-or-less purging our photos: they could be removed from a profile, but they would sometimes float around the site's content delivery networks for months or years, just waiting for a prospective employer to spot those embarrassing frosh week snapshots by accident. As Ars Technica discovered through experiments and official remarks, that problem should now be solved. In the wake of a months-long photo storage system migration and an updated deletion policy, Facebook now won't let removed photos sit for more than 30 days in the content network stream before they're scrubbed once and for all. The improved reaction time isn't as rapid as for a service like Instagram, where photos vanish almost immediately, but it might be a lifesaver for privacy advocates -- or just anyone who's ever worn a lampshade on their head in a moment of insobriety.

  • Sprint reportedly cancelling its early upgrade program June 1st (update)

    by 
    Brad Molen
    Brad Molen
    05.16.2012

    Like dominoes, Sprint's consumer-friendly policies continue to fall one at a time. Citing "high costs," the Now Network will begin discontinuing its practice of allowing customers to upgrade their phone 10-14 days prior to the official date of eligibility. According to the memo leaked by TechnoBuffalo, the program will cease to exist as of June 1st. It sounds like this policy change is an unfortunate consequence of the company's large investments in iPhones and its still-dormant LTE network. It may not be enough to convince many Sprint customers to jump ship, but this isn't the first cost-cutting measure put forth by Dan Hesse's team -- and we have a hard time believing it will be the last. We've reached out to Sprint for official comment and will update you as soon as we have word. Update: Sprint sent us a statement about the matter, which you can read below. Apparently, no actual changes to the policy are taking place -- rather, a "reason code" used by customer care representatives to justify early upgrades was removed. Here's Sprint's statement on the policy: We are not making any policy change regarding our phone upgrades. In fact, the 14-day upgrade window was never a program or a policy to our customers - so there is nothing to cancel. We are removing a 'reason code' that made it possible for care reps to sometimes offer an early upgrade - but that code in the system was redundant with the early upgrade benefit we already offer customers. The reality is we already provide customers an early upgrade benefit when they sign up for service by rolling their upgrade eligibility back to the first day of the month. So, if you purchase a phone on the 31st of the month - your upgrade eligibility is rolled to the first of the month (after 20 months). So, that is a 30 day early upgrade advantage. If you bought your phone on the 18th of the month - you would have an 18 day early upgrade advantage, etc. And, if customers have an issue with an inoperable or broken phone before the upgrade date, there are several options they can check into - depending on if they have insurance, they can work with our Service & Repair, or they can buy a refurbished phone, or, in some cases, we can buy back the customer's phone.

  • House passes bill that would call for a single website tracking federal spending

    by 
    Dana Wollman
    Dana Wollman
    04.26.2012

    The last time a proposed law captured our attention it was so widely loathed it was never even put to a vote, but today we bring you the kind of no-brainer legislation that seems to have strong support on both sides of the aisle. The US House of Representatives has passed the Digital Accountability and Transparency Act (DATA), a bill that calls for the creation of an independent board to log all federal spending on a single, centralized website. What's more, these expenses need to be recorded with identifiers and markup languages that make them more easily searchable. As Computerworld notes, the vote happens to come on the heels of a recent dust-up involving the US General Services Administration spending $823,000 on a conference in Vegas -- precisely the sort of excess this proposed website would be designed to expose. The next step, of course, is for the bill to win Senate approval, though for now it seems the legislation has garnered strong bi-partisan support: in a rare showing, all of the lawmakers who discussed the DATA Act on the House floor argued in favor of it.

  • AT&T to begin unlocking off-contract iPhones this Sunday, April 8th (update)

    by 
    Andrew Munchbach
    Andrew Munchbach
    04.06.2012

    We've just received word of a spicy strategy change, to be enacted this Sunday, that's sure to please the AT&T iPhone-loving masses. On Easter, select Ma' Bell customers with iPhones -- those off-contract with accounts in good standing -- will be able to request a carrier unlock for their device. Once freed, any micro-SIM can be used -- provided its carrier's frequencies are supported -- by the smartphone. An AT&T spokesperson was able to confirm that "a policy change concerning iPhones" would indeed be rolled-out on Sunday, but declined to elaborate further. That sound you hear? International Love, being quietly spun from the corner office of Ralph de la Vega.[Thanks, John Crawford]Here's AT&T's official statement on the matter: Beginning Sunday, April 8, we will offer qualifying customers the ability to unlock their AT&T iPhones. The only requirements are that a customer's account must be in good standing, their device cannot be associated with a current and active term commitment on an AT&T customer account, and they need to have fulfilled their contract term, upgraded under one of our upgrade policies or paid an early termination fee.

  • Confirmation of Apple rejecting an app for accessing UDID

    by 
    Kelly Hodgkins
    Kelly Hodgkins
    03.30.2012

    Paul Haddad of Tapbots confirmed that Apple is rejecting apps which send out UDIDs. The developer posted a rejection notice for version 2.2 of its popular twitter client Tweetbot. The notice says that Tweetbot was rejected because the "app does not obtain user consent before collecting their personal data" and points to the UDID as the culprit. Tapbots says it was using the UDID for its push notification service and has disabled the code in the most recent version of Tweetbot that it submitted to the iOS App Store. Haddad advised other developers who rely on the UDID, "If you are an app developer and depend on UDID for any functionality it's time to migrate away from it, sooner or later Apple will catch you."

  • FTC wants new privacy framework: asks for simple controls, transparent policies

    by 
    Michael Gorman
    Michael Gorman
    03.26.2012

    There's plenty of people bothered by the dossiers of data companies like Facebook and Google can (and do) compile on their users, particularly in places across the pond. Now, the Federal Trade Commission has come up with a privacy framework to help address consumer concerns and provide companies with best practices to proliferate better privacy policies. This new plan is articulated in the FTC's recently released privacy report, and seeks to persuade companies to adopt a Privacy by Design ethos. Companies can do this by building in simplified privacy controls throughout product development and making info collection and practices transparent to users.In order to meet these goals, the FTC came up with a five-pronged approach. First up is the widespread implementation of a Do Not Track system -- for which the W3C is currently creating an international standard -- that has already made its way into Internet Explorer, Firefox, and Chrome to make it easy to opt out of targeted ads. Mobile services are also a priority, as the FTC wants concise, meaningful privacy disclosures to make them easy to digest when on smaller screens. Next, the FTC wants consumers to be able to easily find what personal info is held by data brokers, and is pushing those data brokers to create a centralized website to that end. ISPs, social networks, operating systems, and other so-called "large platform providers" are also under scrutiny for their ability to comprehensively track consumers, and the FTC will have a public workshop later this year to "further explore" issues related to that capability. Lastly, the Commission is working with the Department of Commerce to create business sector-specific codes of conduct, and pledges to continue to take action against companies that don't abide by their own policies.In order to assuage fears that its framework puts too big of a financial burden on small businesses, the FTC made clear that it doesn't apply to companies that collect data from less than 5,000 customers and don't share that data with third parties. Sounds like a good plan, fellas, but we won't get too excited until we see the big boys actually implementing it.

  • DevJuice: Apple begins unique identifier crackdown

    by 
    Erica Sadun
    Erica Sadun
    03.25.2012

    The Verge writes that Apple has apparently begun to crack down on apps submitted using the now deprecated UDID (unique device identifier) APIs that allow developers to track individual devices. The programmer interface used to return an alphanumeric string unique to each deployed device. It was built out of a hash of the unit's serial number and other internal details. Apps that use the uniqueIdentifier API will automatically be rejected as this policy rolls out to its full complement of review teams. Instead, developers are directed to create unique identifiers specific to applications. Those identifiers can then be stored securely in the device keychain and retrieved regardless of application uninstalls/reinstalls. Although some developers have turned to using other approaches to track devices (for example, using the unit's MAC address), it's clear that Apple does not approve of any device-specific user tracking. For now, in-store apps that use UDIDs do not seem in danger of being yanked. The policy seems to apply to all new and updated apps, however. This may be the knell of doom for my Ad Hoc Helper app. Not sure where I'm going to go with that. If you have suggestions, drop a note or leave a comment.

  • Congressmen ask devs of 34 iOS apps about user privacy

    by 
    Richard Lawler
    Richard Lawler
    03.23.2012

    In the wake of the Path address book fiasco, Congressmen Henry Waxman (D-CA) and G.K. Butterfield (D-NC) have followed up their initial query to Apple about privacy issues by contacting the people and companies behind 34 iOS apps. The list includes Tim Cook (again), concerning Apple's own Find My Friends, Mark Zuckerberg and Path's CEO Dave Morin, among others. The letters themselves are open for viewing on the Committee on Energy and Commerce's website, and include questions about exactly how many times the apps have been downloaded, what information they transmit back from user's devices and what happens to that data. The devs have until April 12th to respond, and while we're not sure what will happen after that, we're pretty sure this ends with someone's Hall of Fame consideration in doubt despite seven Cy Youngs and more than 4,000 strikeouts.

  • Canada relaxes rules on foreign ownership of wireless companies, plans spectrum auction for first half of 2013

    by 
    Donald Melanson
    Donald Melanson
    03.14.2012

    The Canadian government made a major announcement on telecom policy late this afternoon, revealing a change that opens the door to more foreign ownership of wireless companies -- an issue that's been a point of contention for some time. As The Globe & Mail reports, the new rules will allow for 100 percent ownership of companies with a market share of ten percent or less -- something that can then grow beyond ten percent, so long as it's not done through mergers or takeovers. Previously, total foreign ownership in telecom companies has been restricted to 46.7 percent. Along with that news, the government also confirmed that the anticipated 700MHz spectrum auction will take place in the first half of 2013 (with a 2500 MHz auction to follow within a year), and that there will be caps in place that are said to "effectively ensure that new wireless entrants and regional providers have access to prime spectrum." The auction will also have some conditions intended to bring service to rural areas, and there will be a block of spectrum reserved for public safety use. All of this, the government says, is intended to "provide Canadian families with more choices at low prices," although we'll naturally have to wait and see if that last bit pans out. [Tower photo via Shutterstock]

  • Best Buy boosts return window from 14 days to 30

    by 
    Zach Honig
    Zach Honig
    02.29.2012

    That adage of "less is more" definitely doesn't apply to retailer return policies, so we have no complaints here. Best Buy is reportedly going to offer a more lenient 30-day window for device returns, up from the company's current 14-day policy. Naturally, this also covers price matches, and applies to all products, including those from Apple, where two weeks is the norm. You'll find the full details over at our sister site TUAW, when you hit up the source link just below.

  • Best Buy to simplify return policy: 30 days, all products (including iPad)

    by 
    Michael Rose
    Michael Rose
    02.27.2012

    This past weekend, while noting the $50 discount on iPads at Best Buy now in force, I happened to mention the retailer's return policy for tablets (and desktop/laptop computers, as well): 14 days from purchase for a refund. That's aligned with Apple's retail rules, which also allow two weeks to change your mind. (Best Buy apparently is busy removing the iPad 2 from its inventory systems now, per Engadget.) That mention caught the eye of a Best Buy insider, who reached out to let us know about an upcoming shift in the winds. Starting next week, Best Buy plans to offer 30-day returns on all items, iPads and Macs included. This simplification of the customer policies appears to be a major push for Best Buy this quarter, if the screenshots we got are legitimate. An extra two weeks of no-questions-asked product return may not be an earthshaking change, but if you consider it compared to Apple policy, it might shift a few buying decisions. Amazon already offers 30-day returns on all electronics.

  • Microsoft files EU antitrust complaint against Motorola Mobility, claims unfair licensing practices

    by 
    Zach Honig
    Zach Honig
    02.22.2012

    Early last week, the European Commission gave Google its blessing regarding the purchase of Motorola Mobility. But the honeymoon has been anything but relaxing for the search giant and its latest power-play acquisition, after Apple filed an antitrust complaint, claiming a breach of the company's FRAND obligations. Now Microsoft is waiving the antitrust flag as well, claiming that the company is reportedly abusing its standard-essential patents, impeding fair access to patents that are fundamental to regular device function -- this time dealing with video streaming and wireless connectivity. Microsoft Deputy General Counsel Dave Heiner has posted an appeal to the company's TechNet blog, outlining the issue and explaining that "Motorola is attempting to block sales of Windows PCs, our Xbox game console and other products," further claiming that "Motorola is on a path to use standard essential patents to kill video on the Web, and Google as its new owner doesn't seem to be willing to change course." The key issue at hand is patent pricing -- Microsoft claims that Motorola is demanding an impossibly high royalty of $22.50 for a $1,000 laptop, and that only covers fees for H.264 licensing. It's no secret that Motorola's patent portfolio was a key component of Google's acquisition, and so far it doesn't appear that the company is making any suggestion that Motorola ease up on licensing fees. As always, we'll be keeping an eye on the process, but hit up the source link below for the full scoop from MS.

  • Apple asks EU regulators to step in on Motorola patent dispute

    by 
    James Trew
    James Trew
    02.18.2012

    Apple already asked the European Telecommunications Standards Institute for more transparency on FRAND licensing, and now it's seeking a full-blown intervention. Motorola Mobility claims it received a letter on Friday from the European Commission advising there has been a complaint against it from Apple. The letter also stated that Cupertino wants the Commission to enforce the firm's standards-essential patents that breach agreed FRAND commitments. This latest development comes just one day after a German court awarded Apple an injunction against Motorola's implementation of slide-to-unlock on smartphones, as well as an ongoing saga of similar disputes with the firm. It's also just days after the European Commission approved Google's acquisition of the handset maker, based on beliefs that it "does not itself raise competition issues."

  • Apple asks European standards body for more transparency on FRAND licensing

    by 
    Amar Toor
    Amar Toor
    02.08.2012

    With its legal battles intensifying across the globe, Apple has appealed to the European Telecommunications Standards Institute, calling for a more consistent approach to the licensing of essential patents. In a letter dated November 11th, Cupertino outlined its issues with today's licensing system, with a particular emphasis on patents licensed on a FRAND basis. According to Apple, the entire telecom industry lacks a "consistent policy" on FRAND licensing -- an issue that, not surprisingly, is especially critical to the company's ongoing court cases in Europe. Because of this inconsistency, Apple argues, patent royalty rates are often negotiated arbitrarily and in secret, resulting in abnormally high rates and, of course, plenty of lawsuits. "It is apparent that our industry suffers from a lack of consistent adherence to FRAND principles in the cellular standards arena," wrote Bruce Watrous, Apple's head of intellectual property. The company went on to suggest an alternative solution, calling for ETSI to establish "appropriate" FRAND licensing rates for companies to follow, adding that these rates should be limited to an industry-wide standard, and that companies should be barred from using industry-essential patents to force injunctions.

  • Nokia establishes stance on conflict minerals in formal policy

    by 
    Amar Toor
    Amar Toor
    02.04.2012

    Recent weeks have seen a swell of interest in corporate responsibility, particularly with regard to technology manufacturing and supply chains. Last month, Apple CEO Tim Cook affirmed his company's commitment to ethically and environmentally sound practices, evoking sentiments that were echoed today in a similar announcement from Nokia. Seizing the opportunity to establish some goodwill among socially conscious consumers, the Finnish manufacturer has just released a policy outlining its philosophy on conflict minerals -- metals like gold, tungsten and tin that have played a direct role in fueling civil violence and unrest in the Democratic Republic of Congo. In the document (linked below), Nokia acknowledged that it doesn't play a direct role in obtaining these materials, but emphasized its strict traceability requirements. All suppliers, Nokia says, must provide detailed information on the sourcing of its metals, going back to the smelter phase, at a minimum, and even to the mine itself, if necessary. The company also highlighted its adherence to guidelines established by the EICC-GeSI Extractives Work Group, which both Apple and Intel have already joined. Granted, it's impossible for a single company to wipe out civil strife and human rights abuses in one fell swoop, but with this codified approach, Nokia hopes to at least "increase transparency, ensure responsible procurement by our suppliers and sub-suppliers, and drive positive change."

  • EU regulators ask Google to 'pause' its privacy changes, need more time to investigate

    by 
    Amar Toor
    Amar Toor
    02.03.2012

    Google has gone to great lengths to clarify its revamped privacy policy, but a regulatory body in the European Union thinks the company is moving a little too fast. Today, European regulators formally requested that Google "pause" its rollout, in order to give the EU more time to investigate its forthcoming changes. "Given the wide range of services you offer, and the popularity of these services, changes in your privacy policy may affect many citizens in most or all of the EU member states," the EU's Data Protection Working Party wrote in a letter to Google CEO Larry Page yesterday. "We wish to check the possible consequences for the protection of the personal data of these citizens in a coordinated way." The body didn't specify how much time it would need to investigate, but it stressed that doing so would help to ensure absolute transparency among European users. "[W]e call for a pause in the interests of ensuring that there can be no misunderstanding about Google's commitments to information rights of their users and EU citizens, until we have completed our analysis," the letter reads. Viviane Reding, Europe's commissioner on data protection, heralded the move as an important step in asserting EU authority over online privacy and regulations, but Google was somewhat taken aback by the request. "We briefed most of the members of the working party in the weeks leading up to our announcement," said company spokesman Al Verney. "None of them expressed substantial concerns at the time, but of course we're happy to speak with any data protection authority that has questions." It's worth noting that Google isn't legally bound to heed the Working Party's request, though we'd expect the company to seek some sort of compromise with Europe's regulators, as it has in the past.

  • Three hours and out: South Korea considers additional gaming ban for minors

    by 
    Justin Olivetti
    Justin Olivetti
    01.27.2012

    It looks like being a young gamer in South Korea is getting tougher and tougher. Last year the country put into effect a "Cinderella Law" that prohibited online gamers 18 and younger from logging in to popular games between the hours of midnight and 6:00 a.m.. Now the government is taking a close look at an additional law limiting the amount of time played each day for minors. The proposed policy comes from the Ministry of Education, Science and Technology (MEST) and would yank account privileges for minors if they played either more than two hours in a row or more than three hours daily. The MEST is concerned about game addiction in minors, citing that it may come from the duration of play sessions. The game industry is concerned about possible over-regulation by the government spurred by theories on addiction that haven't been proven. Some are calling for earlier shutdown policies to be overturned if this one is implemented.

  • Verizon to stop allowing legacy Alltel devices to be activated on its network, starting today

    by 
    Brad Molen
    Brad Molen
    01.16.2012

    It's been three years and two days since Verizon officially closed its acquisition of Alltel, and it looks like Big Red's finally putting the sledgehammer down on activating legacy devices from the purchased network. We just received official word from a Verizon spokesperson that effective today, the carrier will no longer allow you to bring over an Alltel device to a retail outlet and get it activated on their network. If you're currently using an Alltel-branded phone on Verizon, don't panic: this new policy change only applies to handsets that haven't already been activated. We can't imagine this will affect too many users at this point, but we imagine Chad's still feeling a little bummed out today regardless. Continue on below for Verizon's statement.