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  • Bloomberg via Getty Images

    FCC seeks $37.5 million fine on firm that spoofed consumer numbers

    by 
    Mallory Locklear
    Mallory Locklear
    09.26.2018

    The FCC is looking to fine an Arizona-based company $37.5 million for making spoofed telemarketing calls. The company, Affordable Enterprises of Arizona, made more than 2.3 million calls over the course of 14 months, often masking its own number with those of consumers in the area. The FCC says this is the first major action taken against a company involved in such a practice. While the commission has issued robocall fines before, in those cases, the numbers spoofed were often ones not currently in use.

  • Getty Images/iStockphoto

    Court axes FCC robocall rule for being too broad

    by 
    Jon Fingas
    Jon Fingas
    03.17.2018

    The previous FCC leadership took some aggressive steps to fight robocalls, but they've just been scaled back. A DC Circuit appeals court has shot down an FCC rule for reportedly going far in its definition of an autodialer. The regulations defined an autodialer as any device that could dial numbers that were either stored or produced using a number generator, but Judge Sri Srinivasan saw that as far too generic. Some smartphone calls theoretically broke the law, he said. As an example, the judge noted that you technically faced a $500 fine if you called someone to invite them after obtaining their number through a friend.

  • Michael Nagle/Bloomberg via Getty Images

    AT&T service prevents scam calls from reaching your phone

    by 
    Jon Fingas
    Jon Fingas
    12.20.2016

    Yes, you can block phone numbers used for robocalls and tech support scams, but that usually means having to take at least one call (or running the right software) before you realize something's fishy. And AT&T, at least, is trying to do better. In response to the FCC's request for tougher action, the carrier has introduced a free Call Protect service for HD Voice (voice over LTE) users that aims to block fraudulent and spam calls, in many cases before they even reach your phone. An automatic fraud blocking feature will stop scams at the network level, while you'll also get warnings about suspected spam calls if you're in an HD Voice coverage area.

  • FTC names its $25,000 counter-robocall contest winner

    by 
    Andrew Tarantola
    Andrew Tarantola
    08.17.2015

    Despite being banned by the Federal Trade Commission, prerecorded robocalls are still a common hassle for Americans. That could soon change now that the FTC has announced the winner of its $25,000 Robocalls: Humanity Strikes Back contest. The winning team of Ethan Garr and Bryan Moyles developed a mobile app called Robokiller that works a lot like your email's spam folder.

  • PayPal explains when it will hit you with robocalls

    by 
    Jon Fingas
    Jon Fingas
    06.29.2015

    When PayPal updated its user agreement with language suggesting that it had broad powers to make automated calls (aka robocalls) and texts, customers were understandably nervous. Was the company going to spam you until you bought more stuff using its online wallet? Well, you can relax. PayPal is tweaking the agreement once again to make it clear just when it will (and more importantly, won't) send a recorded message your way. The only times the firm will robocall is when it needs to collect debt, warn you about shady activity or tackle fraud cases. You won't deal with marketing spiels unless you give explicit consent, and you can revoke that permission at any point.

  • Facebook wants to replace your Android phone's dialer

    by 
    Jon Fingas
    Jon Fingas
    03.23.2015

    Facebook isn't done trying to replace your Android phone's software just because Home fizzled out. Android Police tipsters have spotted the social network testing a dialer app that would not only show more info about who's calling, but stop calls from "commonly blocked numbers." In theory, this would prevent telemarketers and technical support scams from getting through even when you don't recognize their digits. It's not clear if or when this dialer will ever see the light of day -- these kinds of tests happen all the time. If it launches, though, it could be one of the few standalone Facebook apps that you actually want to use.

  • FTC offers a $25,000 prize if you can trap robocallers

    by 
    Jon Fingas
    Jon Fingas
    03.04.2015

    Yep, the Federal Trade Commission still hates robocalls as much as you do. The agency has launched a contest where you'll get a $25,000 top prize if you develop technology that sends illegal automated telemarketing to a honeypot system, which makes it easier to study calls and catch perpetrators. You have up until the evening of June 15th to qualify your bot trap, and the winner will be decided at a Def Con showdown on August 9th. The payout certainly isn't large, but think of this as doing the country a favor -- you may save millions from listening to Rachel from card services over and over again. [Image credit: SarahNW, Flickr]

  • Recommended Reading: Google starts over, sculpture on the moon and more

    by 
    Billy Steele
    Billy Steele
    12.21.2013

    Recommended Reading highlights the best long-form writing on technology in print and on the web. Some weeks, you'll also find short reviews of books dealing with the subject of technology that we think are worth your time. We hope you enjoy the read. The Day Google Had to 'Start Over' on Android (1,933 words) by Fred Vogelstein, The Atlantic Pocket!function(d,i){if(!d.getElementById(i)){var j=d.createElement("script");j.id=i;j.src="https://widgets.getpocket.com/v1/j/btn.js?v=1";var w=d.getElementById(i);d.body.appendChild(j);}}(document,"pocket-btn-js"); Back in 2005, Google had tasked teams of engineers with developing a secret mobile product that would position it to better compete with Microsoft. When 2007 rolled around, teams had worked 40- to 80- hour weeks for almost a year in an effort to revolutionize mobile phones. However, Apple was first out of the gate, revealing the iPhone on January 9th and forcing Google to rethink all the work that had been done. Fred Vogelstein recounts the outfit's post-iPhone Android development and a touchscreen Dream device built to make up for iOS shortcomings.

  • FTC reveals $50,000 Robocall Challenge winners, alarms Rachel from card services (video)

    by 
    Steve Dent
    Steve Dent
    04.03.2013

    The FTC has managed to find two non-violent solutions to its Robocall Challenge, aimed at blocking auto-dialing telemarketers, thanks to winners Serdar Danis and Aaron Foss. The pair, who will receive $25,000 each, came up with variations on a system that would pre-screen calls before ringing your phone while allowing the FTC to blacklist known scammers at the same time. Google took a non-cash prize in a separate category with a scheme that would foil caller-ID spoofing often used by boiler rooms like the notorious "Rachel from card services" outfit, which has over a hundred numeric aliases. The FTC receives a whopping 200,000 complaints per month about the nuisance and screened nearly 800 submissions (see the More Coverage link), many of which show a certain, shall we say, passion for the topic. Check winner Foss' video submission after the break.

  • FTC offers $50,000 prize for stopping illegal robocalls, we could have used this a few months ago

    by 
    Jon Fingas
    Jon Fingas
    10.19.2012

    Robocalling is considered a plague in the modern phone world, especially during an election year -- and while you likely won't get rid of all the pitches from political candidates anytime soon, most of the commercial calls are outright illegal. The Federal Trade Commission has devised a unique contest to help cut back on those law-breakers without having to chase down every shady debt relief offer. It's offering a $50,000 reward for the cleverest solution to blocking the banned variety of robocalls. The only requirement is that you be an adult US resident: if you can invent a surefire remedy in your basement, the FTC wants to hear from you. Entries will be open between October 25th and January 17th, with word of a winner around April 1st. We're hoping that the champion has a truly effective cure in use before long, because we'll undoubtedly have reached our breaking point on robocalls by... oh, around November 6th. [Image credit: SarahNW, Flickr]

  • TrueCall shall fight telemarketers on the beaches, landing grounds, etc

    by 
    Samuel Axon
    Samuel Axon
    10.22.2008

    Telemarketers-turned-inventors from the United Kingdom have started shipping TrueCall (£99.99), a device that acts as an automated secretary on your land line, either forwarding trusted numbers to your phone or answering untrusted numbers with an automated message and shooing them away. When an unrecognized number dials in, TrueCall asks them who they are and then rings you asking whether or not you want to take it. Sure, it's not the most fun way to automatically ditch unscrupulous callers, but we'd like to listen in on the conversation when a robocall reaches this baby -- it'd be like one wall talking to another wall.[Via Slashdot]