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Bell launches visual voicemail on BlackBerry, but it isn't cheap
Just how badly do you want an alternative to pressing and holding the "1" key? With Canada's Bell, you'd better want it pretty badly -- because its new visual voicemail service for BlackBerry devices isn't going to be cheap. The service is available with pretty much every modern BlackBerry, ranging from the older 8830 and Pearl 8130 to the most modern models like the Bold 9700 -- and as you might notice from that model range, it also spans both Bell's CDMA and HSPA networks. Here's where it gets tricky, though: it runs a stout CAD $8 (about $7.65) a month, which is a good deal more than the $2.99 Verizon charges for a similar setup. Obviously it's not much a difference, but it feels like $2.99 is below some magical psychological barrier where no serious mulling occurs; $8, though -- that's a different story.
First Look: Voices for iPhone
Novelty and social applications are a big hit on the iPhone. A new one from the folks of Taptivate is sure to be a big hit when it is released in the near future. Voices for iPhone is touted as an "audio recorder with a twist" and even a "social voicemail" utility. With Voices [iTunes Link], you're given tools to manipulate your own voice in many fun and odd ways. Whether you'd like to transform into Darth Vader or a chipmunk, you're good to go with Voices. Sporting a unique and very pretty user interface, the application boasts a lot of cool extras sure to show you how hard the developers have worked on it. The app has a home screen-like selection window where you can choose the way in which you want your voice manipulated. A stack of your recordings can also be accessed with just a tap. After initially seeing this app when it was in early beta, it has come a long way since then. The app is being published by Tap Tap Tap and is available for only 99 cents. Also, to celebrate the release, MacHeist is offering a special "Tweetblast" deal, giving away a free copy of Voice Candy for Mac to people who help spread the word on Twitter. Here's some shots of Voices in action: %Gallery-77971%
AT&T launching voicemail-to-text service, new Mobile TV stations, Canada plans next week
This coming Sunday marks a straight-up bonanza of new services and tweaks from AT&T -- and while it may not combat a heavily-armed invasion of sentient handsets running Android, it's a nice little win nonetheless. Here's what we've got on tap: Voicemail to Text: This is a variation on a theme that has launched countless times both on other carriers and in the aftermarket, but AT&T's version is explicitly stated "not to be a replacement for a transcription service" because each message is limited to 60 seconds. Users have the option of routing messages to SMS, email, or both for a charge of $9.99 a month. Unfortunately, moving from basic voicemail to this new service will cause all existing messages to be lost, so be careful when adding this one to your plan. AT&T Nation with Canada: It's exactly what it sounds like -- AT&T Nation plans with a little extra Great White North thrown in for good measure. No long distance charges on calls to Canada, 1,000 night and weekend minutes that work in both countries plus full rollover and anytime minute compatibility; A-List and early nights / weekends can be added as well. New Mobile TV channels, coverage, and pricing: Three new channels will be added into the MediaFLO-based Mobile TV mix, though AT&T's being coy about what they are; all we know so far is that there's a comedy station, a "national broadcaster," and a kids' channel. Three new markets are launching between now and December 11, and seven more have launched since September 25. The biggest news here, though, might be that service is dropping from $15 to $9.99 a month, while Mobile TV plus unlimited data goes from $30 down to $24.99. It's still pricey, but it's an improvement. So, who's signing up for tiny teevee now that it's just a little bit cheaper? [Thanks, anonymous tipster] %Gallery-77322%
Google Voice can now manage your cellphone's voicemail (video)
You read that headline correctly, Google Voice now works with your existing mobile phone number -- no need to choose a new Google number that must be communicated to friends, family, and co-workers. This "lighter" version of Google Voice then lets you hand-over voicemail responsibility (and your data) to Google's authority where you can listen to (or read via automatic voice to text conversion) your voicemail on a computer in any order you like, read them as text messages on your phone, and choose personalized greetings by caller. A side-by-side feature table that compares Google Voice when choosing a Google number versus your existing cellphone number can be found after the break. We've also dropped in a cutsie video overview of the change -- surely a company that produced it can't be evil, can it?
Google Voice voicemails appearing in public search results
We're not exactly sure what's going on here, but it certainly seems like at least some Google Voice voicemails are being indexed and made publicly available somehow. If you punch in "site:https://www.google.com/voice/fm/*" as a search string you get a few pages of what appear to be test messages, with a couple eye-opening obvious non-tests scattered in there as well. Dates on these messages range from a couple months ago all the way until yesterday, so this is clearly an ongoing issue -- hopefully Google patches this up awful fast. P.S. - Google Voice transcription accuracy really falls off a cliff when it's listening to muffled audio, doesn't it? Update: Google says it's changed how shared messages are indexed and made available to public searches, so we're hoping this was just a one-time thing. [Via Boy Genius Report]
AT&T's visual voicemail for BlackBerry Bold official this week?
Hey, Bold users: you know how your friends with iPhones keep taunting with you with their world-class cornucopia of fart apps and built-in visual voicemail until you're about two seconds away from slapping the smile right off their faces? Of course, there's nothing that's been stopping you from using Google Voice or some other third-party service to accomplish the same thing, but for the sake of argument, let's just say you'd rather have something more integrated with a first-party feel. Well, you might just be in luck -- word on the street is that AT&T's visual voicemail service for the Bold should finally hit this Tuesday. Why wait, though? Boy Genius Report is saying that folks are having luck activating it right now by calling into customer service, so if you're dying to get this ball rolling, it might just be worth a shot. This particular service has been in the pressure cooker for a good, long while now -- and now that the Bold's getting up around middle age, we certainly hope that AT&T's efforts here are going to spread to other models, present and future.
Take Back the Beep: AT&T promises to make some changes, T-Mobile and Verizon slow on the uptake
Two weeks into the campaign, David Pogue has an update about Take Back the Beep. So far we'd say the winner by far is Sprint, who lets you remove the pre-voicemail instructions with a relatively small amount of hassle (we're upgrading to green because Pogue has taken the carrier off his hit list). The other carriers have yet to get on board, however. T-Mobile says that "these comments are being taken into consideration in our planning," but hasn't promised any specific action -- sort of promising, but hardly a win. Meanwhile, Verizon was quoted by ABC News as saying that you could already turn off the message, but apparently what the rep meant to say is that if you don't like the message you can turn off voicemail altogether. Great. So far no hints of real action have come from big red, but the company is responding to complaints with a canned, "The voice mail instructions are there to assist the many callers who may be unfamiliar with the correct prompts." so at least we know they're getting the emails. AT&T is perhaps the most promising of the remaining carriers, saying that while Visual Voicemail (which doesn't suffer in this way) is the true hotness, and it hopes to get that to other devices soon, "In the meantime, we are actively exploring how to shorten the voicemail message on our other handsets." That sounds promising. In the mean time, we literally have no idea why these carriers haven't gotten together over coffee and at least figured out a unified button for skipping over the messages. It's true madness.
Take Back the Beep: how to disable voicemail instructions on Sprint (updated!)
While we wait for all the carriers to get on board with nixing their endless, unhelpful voicemail pre-beep messages, we've already got instructions from Sprint on how to disable it for your own particular voicemail box on that network. It's pretty easy: Call your voicemail At the menu, press 3 for personal options Press 2 for greeting Press 1 to change the greeting To enable / disable the instructions, press 3 Trust us, we did some serious searching for similar instructions on the other major carriers, but had no luck. If you know of anything, let us know! Update: Thanks to some helpful comments we've got instructions for AT&T and Verizon for lopping off bits of the message, and, in Verizon's case, speeding up the talking. Check 'em out after the break. Consider yourselves upgraded to orange, guys!
David Pogue and his 'Take Back the Beep' campaign
David Pogue, who writes on tech for the New York Times had an interesting and thoughtful column yesterday. He's been complaining about the ridiculously long messages the cellular carriers stick on to the end of your voicemail message. He's right, too. But what I hadn't realized was that these incessant and long messages add to your air time and are bringing in millions of dollars of extra, and unearned revenue to the cellphone providers. Here's a sample from the column of how, instead of a simple beep, the phone companies game the system to add to your minutes: * Sprint: "[Phone number] is not available right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press pound for more options." * Verizon: "At the tone, please record your message. When you have finished recording, you may hang up, or press 1 for more options. To leave a callback number, press 5. (Beep)" * AT&T: "To page this person, press five now. At the tone, please record your message. When you are finished, you may hang up, or press one for more options." * T-Mobile: "Record your message after the tone. To send a numeric page, press five. When you are finished recording, hang up, or for delivery options, press pound." It would be nice to be able to turn this stuff off, but it really isn't possible. There is one nice surprise in all this bad news. When Apple made the deal with AT&T, Apple insisted these messages not be on iPhone voice mail. When you call me you get MY message, and a beep. Just like that. No "dial 2 for the temperature in Des Moines" or "touch the pound key three times quickly, pause and one more click to get customer service if you are north of latitude 40 degrees." This is an example of something Apple and AT&T did that actually benefited iPhone owners, especially given all the latest circus with Skype, SlingPlayer, and Google. Pogue has this exactly right. Cellphone users should complain to high heaven about these rather egregious violations of common sense and just plain smart customer relations. iPhone owners got off easy with voice mail. But we're bearing a heavy load as Apple and AT&T try to outdo each other in alienating their customers. There oughta be a law.
T-Mobile myTouch 3G's visual voicemail detailed on video
When we spoke to T-Mobile at the myTouch 3G launch last week, there was some doubt as to whether its Android-based visual voicemail app would be ready in time for the new model's launch -- but from a handful of videos TmoNews has managed to uncover, it's certainly looking ready for action. A series of three quick instructional videos guides users through the oh-so-simple tasks of listening to individual voicemails, saving them to a memory card (an interesting trick), and listening to them in any order you like; if you think those tasks sound too boring and obvious to really require video instruction, you're kinda right -- but we can see how users completely new to the concept of visual voicemail would benefit from the quick tutorial. At any rate, it's good to see that the software's looking good, it takes advantage of Android's standard notification mechanism, and we're hopeful it could be ready by the time the first units start hitting customers' hands at the tail end of the month.
SMS texting and voicemail support come with latest Skype update
Skype (iTunes link) has been updated to 1.1, which brings it some new features making it more closely resemble its desktop sibling. So, what's new? Well, there's now support for Skype voicemail (subscription needed) and SMS text messaging.However, SMS texting is not bidirectional. Which means that you can send SMS texts, but not receive them. And while a dialog box states that sent SMS texts will show up as sent from the sender's Skype screen name, in my case it displayed the "999-99" caller ID that typically accompanies calls from a Skype-based client. Perhaps that's because I don't have a SkypeIn number?The 1.1 update also provides additional language support as well as more help when dialing phones.
Hack: use Google Voice to add visual voicemail to your G1, Dream, or Magic
With home screen widgets, an on-screen keyboard, great notification management, and hands-down the best Gmail experience of any platform, Android 1.5 finally makes it easy (or easier, anyway) to love Google's foray into the mobile world. Of course, if you're coming from an iPhone -- as some users inevitably will be -- there are a few features that'll be sorely missed as you make the transition. For us, a biggie was visual voicemail, and after a little trial and error, we found a cool way to add it into our device without even leaving the Google ecosystem -- and even better, it's totally free. Head on over to Engadget Mobile to find out how to do it.
A different kind of Voicemail
A new app for the iPhone has made its way to the App Store. VoiceMail, $0.99, lets you record a message and send it to a friend on a PC or Mac, or even on an iPhone. I tried the app several times and found it a frustrating experience. First, you click on 'send mail' and the app brings up a list of your contacts. You are still within the VoiceMail app, and if you have a long contact list, all you can do is scroll up or down. No shortcuts. You select the contact, and are instructed to add a short line of text. I entered 16 words, and got an error telling me the limit is 25 words. Grrrrrrr. I shortened my message, then proceeded to record a voice message. After hitting the' send' button I waited for it to go out. Then I waited some more. I noticed my network signal was dipping below 2 bars, so decided to quit. Unfortunately, there was no option to cancel. I forced quit the application and went back in. No sign of that message, so I had to start from scratch. By this time, I was in a better signal area (4 bars, solid 3G) so I sent another message. This one succeeded, but it took 24 seconds to send a 4 second message. I don't think this app is designed for long, detailed voicemails. Maybe on Wi-Fi. For further testing, I sent myself a message. It arrived in my mailbox, and it said if I wasn't on an iPhone to click on a URL to retrieve it. Well, I WAS on an iPhone, and saw no indication that there was an attachment to click on or listen to. There is an in box on the app, so I checked there, and hit the refresh button. No message there either. In desperation, I clicked on the URL and got a web page with no way to listen to a message. Grrrrr.
Visual Voicemail for BlackBerry appears in AT&T management system
Seriously folks, if Visual Voicemail for BlackBerry doesn't show up for real on AT&T within the next, say, three to six months, we're marching straight to AT&T Mobility in Atlanta and demanding an explanation. According to a screen grab snagged by a Boy Genius Report reader, the option to add BlackBerry Visual Voicemail has appeared (presumably by accident) in his account management system, though trying to enable it caused an unrecoverable error and an instant computer meltdown. On the real, we're glad to see the price tag at $0.00, but frankly, we'd expect no different.
Visual Voicemail for BlackBerry Bold gets realer
So, those curious Visual Voicemail shots we saw last week? Evidently they weren't just some random effort in Photoshop. According to the Boy Genius Report, the new feature is indeed coming to AT&T's BlackBerry Bold, though an exact release date isn't disclosed. We're told it could be sooner rather than later for "at least some customers," so yeah, you're now free to get your hopes up just a wee bit.
Visual Voicemail purportedly appears on BlackBerry Bold
We can't exactly say we know what's up with the image above, but word on the street has it that this just popped up on a BlackBerry Bold running v4.6.0.219 on AT&T. Upon trying to launch it, the user was greeted with a conspicuous error about provisioning being unsuccessful, but outside of that, it's shrouded in mystery. So, has anyone else seen hints of Visual Voicemail anywhere? Consider our curiosity markedly piqued.
Court to T-Mobile, AT&T: your voicemail ain't secure, so stop saying otherwise
Thanks to SpoofCard, AT&T and T-Mobile now owe some cash in the state of California, and the rest of us have been given one more reason to lie awake at night. The service -- of questionable non-illegal value -- reports your Caller ID phone number as anything you like, and injunctions filed in Los Angeles demand that the carriers stop advertising their voicemail services as being secure, considering that they can be set to rely on the calling phone number alone to connect to a specific voicemail box. For their indiscretions, AT&T will be coughing up $59,300 and T-Mobile owes an even 25 grand; meanwhile, SpoofCard's parent company will pay $33,000 for advertising its service as being legal in 50 states even though it's not.[Via Phone Scoop]
Verizon caves, settles Klausner visual voicemail suit by signing license
We figured back in August that Verizon (and LG) would eventually be forced to pay up in order to keep visual voicemail on its handsets, and sure enough, that's exactly what has gone down with the former company. Verizon and Klausner Technologies have quickly settled outstanding patent litigation by way of Verizon entering into a patent license agreement for using visual voicemail. To date, Verizon is the 15th company to ink such an agreement, ensuring that the suits at Klausner can remain firmly parked in Grand Cayman, Aruba, Maui or any other blissful location they please for the remainder of their Earthly lives. As for LG? We'd say the outcome is all but imminent at this point.[Via phonescoop, image courtesy of MyDigitalLife]
Verizon gets official with Visual Voicemail service
There aren't exactly all that many details left to announce, but Verizon has just gotten official with its late to the party Visual Voicemail service which, for the time being at least, is only available on the LG Voyager. As we had heard previously, the service will run you an extra $2.99 per month on top of your usual bill, and you'll be able to store up to 40 messages for 40 days, with an option to create up to 10 greetings and 20 distribution lists. Unfortunately, Verizon didn't take the opportunity to announce any firm plans for a roll-out to any of the other phones supposedly in line to get the service, with it only going so far as to say that additional devices will be getting it in the "coming months."
Official details on visual voicemail seep through Verizon's pores
Seems like things are coming along nicely for the launch of Verizon's downloadable visual voicemail service, with some preliminary information briefly hitting VZW's interwebs before seemingly being pulled. As we'd previously heard, a retooled LG Voyager -- creatively named Voyager Refresh -- will be one of the first devices to get access to the service, while current Voyager owners will be able to download the app required to get hooked up. Unlike what we'd previously heard, though, it seems that Verizon has opted to offer the service at no additional monthly service charge (a wise move, may we add). Since the entire lowdown has been taken offline, there's no telling exactly when we're actually supposed to know that VVM exists or when we might be able to sign up for it, but all indications suggest it'll be sooner rather than later.[Via phoneArena]Update: We're hearing that the $2.99 / month fee is still in effect. For shame, Verizon!
