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Dell to replace all European Vostro 1310 and 1510 keyboards
We're not at all certain what led Dell to ship European Vostro 1310s and 1510s with, ah, revised QWERTY keyboards, but it looks like the company is making good on its promise to remedy the situation. According to Dell, all affected customers will be contacted and offered a replacement keyboard beginning today. Apparently the switch isn't too hard to make, so you'll be able to either do it yourself, or Dell will send out a tech to do it for you at no cost. Sounds like Dell's doing its best to make this right -- but c'mon, how did this not raise all kinds of red flags during the design process? P.S.- If you're a touch-typist who's having major issues, you can also jump to the front of the pack by emailing Dell -- check out the read link for directions.[Via Pocket-lint]
Dell launches the Vostro 1510 and 1310 laptops
Just like we warned, Dell's new cheapo business laptops, the Vostro 1510 and Vostro 1310 have hit virtual shelves. The 15.4- and 13.3-inch models both feature Intel CPUs (up to Core 2 Duos), a maximum of 4GB of RAM, 80GB to 250GB hard drives, and a bunch of other features that should be totally adequate for your business affairs. The 1510 starts at $599, and the 1310 at $749; both are available now.[Via Laptoping]
Dell's Vostro 1310 keyboard putting the hurt on UK touch typists?
With a sample group of one, it's a bit too early to call the Dell Vostro 1310 keyboard a problem. Nevertheless, reader Jake is livid about Dell's chosen keyboard configuration for his UK-shipped 1310. Especially as it looks nothing like the layout pictured on Dell's UK site. As tethered keyboard jockeys we'd have to agree. Any other UK readers seeing the same massive left-shift key and offset-zed (and thus, the entire row scooted to the right) layout on their new Vostro? Bigger images after the break.Update: Jake's been on the horn with Dell who confirms the issue exists on all 1310s (and possibly others) in the UK. We'll update you again once Dell sorts out a fix.Update 2: Dell issued us a statement regarding the keyboard screwiness: "A limited number of Dell Vostro 1310 and 1510 laptops in Europe have been sent out with the wrong keyboard layout. We are working diligently to offer a solution to impacted customers and correct the error before any additional units are shipped. We will be contacting impacted customers directly to both apologize and instruct them on next steps. This issue is under investigation, and we will come back with more detailed information as soon as possible. We thank you and your readers' for their comments - we agree that a mistake has been made and we will be acting as quickly as possible to find a satisfactory solution for our customers." Guess that's that![US model image courtesy of NotebookReview]
Dell's Vostro 1310, 1510, and 1710 small business laptops redefine boxy
Dell just pumped out a trio of Vostro laptops for small businesses. The new 13.3-inch Vostro 1310 (starting at $749), 15.4-inch Vostro 1510 (starting at $599), and redesigned 17-inch Vostra 1710 (price, undisclosed) all feature a slot loading optical drive and thinner / lighter designs. They also ship with 10GB of free online storage, Network Assistant and PC TuneUp -- all crapware free. The 1310 and 1510 are available today in EMEA (Europe, Middle East, and Africa) then May 1st for the Americas. The 17-incher hits mid-May.%Gallery-20582%[Via Notebook Review]
