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The Engadget Interview: Fusion Garage's Chandra Rathakrishnan... post-fallout
If we learned anything from our last encounter with Chandra Rathakrishnan, it's that the Fusion Garage CEO is nothing if not candid when discussing his company's past failings. Of course, such admissions came amidst great deal of hype from the executive, who was, at the time, heralding the second coming of his company in the form of the Grid 10, Grid 4 and the innovative Grid OS that fueled the devices. It was the latest chapter in what's proven to be a long and bizarre tale, one that began with the dream of a $200 internet tablet. After countless scheduling pushbacks, fights and price hikes, the proposed CrunchPad finally came to life as the JooJoo, a $499 device that was greeted with scathing reviews, poor timing (thanks mostly to Apple's long-awaited announcement of the iPad) and rather lackluster sales, to put it kindly. In spite of attempts to rally the line, the tablet died a lonely death, and most suspected that it had taken the rest of the company with it. Read on for the full interview.
Fusion Garage's website goes dark -- has it bitten the dust? (update: it's back?)
Perhaps it's the comeback that wasn't meant to be -- Fusion Garage has apparently silenced its radios for over a week on Twitter, and more than a month on Facebook. Potentially worse, its website is now unreachable, displaying only a "Database connection error." Although its Grid10 tablet was set for a delayed October 1st release, some folks over at The JooJoo Forum and on Fusion Garage's Facebook page are reporting that they've yet to receive their tabs, weeks after placing orders. We've fielded more than a few concerned tips saying the same, and sadly, that's just the tip of this iceberg, as there's also been mention of slow correspondence from the company, with wishy-washy responses about what's going on. One forum poster mentions eventually hearing back from its public relations agency -- this after contacting FG for order details -- with an indication that a refund is on the way. We've reached out for an official comment but received nothing but silence. That said, we're hearing we aren't the only ones having a hard time getting in contact with Fusion Garage's executives, leaving us with a sinking suspicion that there will be no third go 'round for the house that Chandra built. Ordered a Grid10 yourself, or still waiting on your free JooJoo replacement? Let us know about your experience in the comments below. Update: We have a comment from Fusion Garage's PR agency: Unfortunately, none of our efforts have resulted in any communication from the company to the customers. Given all of this, we don't have any other choice but to cease working with FG effective tomorrow. Update 9:50AM ET (12/18): Thanks to Josh in the comments who has noticed that Fusion Garage's website is live again, albeit barely breathing. It's devoid of anything other than scattered pictures and text, and notably, its "Store" is all but unreachable. Rest assured, we'll let you know if we hear any new developments from the parties involved. Update 10:57PM ET (12/18): Fusion Garage's store is back up, but orders aren't exactly open. Clicking through to any given product's page shows the message "We are running out of stock. Thank you." [Thanks, Liam] [Thanks to everyone who sent this in]
Fusion Garage Grid 10 tablet and Grid 4 smartphone hands-on
Yesterday we gave you the lowdown on Fusion Garage's second foray into tablet computing, the Grid 10. While its tablet world topping pixel density, Tegra 2 silicon, and fresh to death OS certainly sound awesome, we had to get our grubby mitts on one to see if it's as good as its spec sheet would have us believe. So, is the JooJoo's successor a superior slate, or is it destined to disappoint like its elder sibling? Read on past the break to find out. %Gallery-130755%
JooJoo creator rips into the iPad, says an app store only sells 'stripped down versions of actual websites'
Fusion Garage CEO and JooJoo creator Chandra Rathakrishnan has certainly discussed the iPad before in talking up his own tablet, but nothing could have quite prepared us for the bit of bombast he unleashed on the occasion of the iPad's international launch. While he started out with the usual line that the "JooJoo delivers the entire Internet -- including Flash-based websites," he soon took things to a whole new level, saying that "we don't see the need for an app store," because "an app store sells stripped down versions of actual websites" -- stripped down websites like Brushes, KORG iElectribe, and Real Racing HD, we suppose. Believe it or not, however, Rathakrishnan didn't let things sit there, and apparently went on to describe the iPad as just "another storage device with web capabilities." Of course, there's at least a chance Chandra was actually paying the iPad a compliment, since a "storage device with web capabilities" would be a pretty big step up from the JooJoo.
Fusion Garage pledges 3G JooJoo by July, memory stick support coming soon
Yeah, okay, so the JooJoo didn't exactly rock our world and we're guessing it's had a similar effect on you, but CEO Chandra Rathakrishnan is saying that things are going to get better -- honest. First are plans to unlock that USB port, enabling the tablet to recognize USB storage and revolutionize the world. Next up will be a 3G version, which will release in roughly three months and enable users to revolutionize the world while traveling through it. However, Chandra has indicated he's not opposed to people tweaking the underlying Linux OS to enable external 3G adapters themselves; certainly a refreshing position compared to those who control the destiny of a certain other tablet. So, which of you hackers wants to get started? Anyone...?
JooJoo revamps interface ahead of launch, adds local video playback -- and changes color
The JooJoo tablet's launch date might have been pushed back a month while Fusion Garage sorts out issues with the capacitive touchscreen, but it looks like the extra time has given the company a chance to tweak the interface and add in some features. Obviously the most noticable change is the revised homescreen, which has gone from line art on a garish solid color background to a nicely rendered icon grid over a high-res customizable wallpaper, but Fusion Garage has also ditched the confusing pinch-to-go-back gesture and replaced it with a vertical swipe that brings down a status bar containing the home button, status indicators, browser navigation controls, and a combination address bar / search field. Scroll behavior has been revised as well, with two separate behaviors: a two-finger scroll that works like a scroll wheel, and a single finger "pan" that works like a mouse arrow. That's so you can move around sites like Google Maps, which have different interface elements mapped to each control -- CEO Chandra Rathakrishnan pointed out to us that devices like the iPhone avoid the issue by using dedicated apps, but Fusion Garage wants to deliver the "full web experience." It's an interesting solution and a clever spin on things, but we're waiting to try it out for real before we pass any judgment. What else? The text-entry situation has been improved: there's now both a smaller keyboard designed for one-handed operation that can be moved around the screen so it doesn't obscure content, and a full-screen multitouch keyboard that does chording so it recognizes more than one key at a time. There's no auto-correction or prediction, though. Flash is now fully working, and YouTube videos can either be played back using Flash or the custom H.264 HD breakout player we've already seen; that player supports a range of codecs and can also be used to play videos stored on a USB thumb drive. And finally, and perhaps most oddly, the JooJoo has changed colors. Instead of black, the back casing is now a "champagne" color, a picture of which you can see below -- Chandra told us that unhappy preorder customers can just have their $499 refunded if they desperately wanted black instead. All we desperately want to do is get a review unit and tell you what the JooJoo is actually like to use -- if all of these promises hold up, it could be very intriguing indeed. %Gallery-87925%
JooJoo ship date pushed to March 25 due to manufacturing issues
Well, that didn't take too long. Just a day after we pondered the shipping status of Fusion Garage's JooJoo tablet, the company's come clean and told us shipping will delayed to March 25 because of a manufacturing issue with the tablet's 12.1-inch capacitive screen. Yep, it looks like it's going to be at least 27 more days until you've got a JooJoo of your very own -- which means, of course, that Fusion Garage will now be trying to launch this thing during the same week Apple's scheduled to launch the iPad. Ouch. To its credit, Fusion Garage says it's not happy with the delay and has promised a free accessory to pre-order customers to make it better -- we're told it's likely to be the $30 stand. We'll see if that's enough to hold back the effects of Cupertino's coming media blitz, but either way we're quite excited about making a tablet sandwich at the end of March. Full PR after the break.
It's the end of February, where's your JooJoo?
Call us optimistic, but we pictured February 25th rolling around with us laying on a couch and watching some Olympic ice dancing clips on the JooJoo's 12-inch screen. Ah, but here we are about to cross off the last few days of the month and the only thing we've got in our hands are some tissues and hot cocoa. Promising to ship units to those who pre-ordered in December within 8-10 weeks, Fusion Garage CEO Chandra Rathakrishnan told us just a month ago that it was on track to ship before the end of February. However, when we called them up to see what the deal was we were told they'd have a shipping update for us by the first week in March. Additionally, when asked if there were delays with production or shipping the first units to customers we got the never fun "no comment." We're going to go ahead and assume there's been some sort of delay -- perhaps JooJoo primary investor CSL has been too busy updating the BlueBerrry KIRF line with an optical pad to write out the check for the manufacturing costs. Okay, that's unlikely, but we'd love to hear if any of those that pre-ordered have heard differently or anything at all.
Fusion Garage says Joojoo pre-orders went up after iPad announcement, new funding on the way
FusionGarage may have thrown a few PayPal rules to the wind with its early Joojoo pre-orders, but it looks like they may have paid off for the company (assuming they actually go through). In an interview with SGEntrepreneurs, Fusion Garage CEO Chandra Rathakrishnan says that orders for the device actually went up following Apple's iPad announcement, although he unsurprisingly didn't reveal any actual numbers. Chandra did drop a few other interesting details, however, including word that the company with soon announce a partnership with a "major mobile phone player" that has a "significant" market share in Southeast Asia, and who will also supposedly take care of the manufacturing cost of the Joojoo. That's on top of an announcement of a new round of funding, which apparently totals somewhere south of $10 million. Still no word of a firm ship date for the device, of course, which still stands at the same 8-10 weeks that it did more than a month ago. [Thanks, Daniel]
Engadget talks Joojoo, Arrington, 3G, and more with Fusion Garage's Chandra Rathakrishnan
We had a chance to sit down and talk with Chandra Rathakrishnan of Fusion Garage yesterday for a more in-depth discussion than our previous meeting provided, and we learned a few interesting tidbits about both the Joojoo, as well as the company's highly public troubles with Michael Arrington (before the latest move). Amongst the more juicy items discussed, we got further technical info on the Joojoo itself, including the fact that the system has 1GB of RAM, a separate GPU for graphics processing (which Rathakrishnan says is capable of at least iPhone level gaming), and an interesting slot along the side. Just what kind of slot, you ask? Well apparently there are plans for a 3G equipped version of the Joojoo on the horizon. Chandra says we won't see it in Q1 2010, but the second version will appear on the market during the next calendar year. Additionally, the company is supposedly in talks right now with media publishers -- an interesting note considering that the Joojoo looks surprisingly like those Time Inc. and Condé Nast digimag demos we've seen recently. Chandra also claims that the company is working on deals that could lead to subsidized versions of the tablet, even without the inclusion of 3G. Of course, given the current legal status of the device, you can add all this speculative talk to a growing list of question marks. There's plenty more in the video, including some further insight into the confusing situation with Michael Arrington over the creation and ownership of the device, and more clarity on how exactly that rumored Atom CPU is handling 1080p playback without stuttering. It's pretty darned interesting, actually. Check out the full chat after the break!
Joojoo tablet hands-on (video)
Marked more by its story than its design, the Joojoo tablet is somewhat of a mythical (and controversial) beast. So when we got a phone call to see it for ourselves with Fusion Garage CEO Chandra Rathakrishnan, we jumped at the opportunity. Turns out it's quite a capable little device, and chief among its feats so far seems to be smooth 1080p YouTube playback. Seriously, we were quite impressed with just how crisp and lag-free it was, at least for the Avatar trailer we tested. Throw in a Webkit-based browser with Silverlight and Flash support (why hello there, Hulu), and yeah, we're pretty pumped. Read on for more impressions. %Gallery-79825%
FusionGarage plans media event to tell its side of the CrunchPad story
Michael Arrington may have declared the CrunchPad dead, but that's not stopping his former partners at FusionGarage, who've scheduled a video conference with CEO Chandra Rathakrishnan so he can "share his side of the story." Chandra will also be demonstrating the 12-inch capacitive web tablet -- which, somewhat amazingly, will be the first time we've ever seen proof that the elusive device actually even exists and functions. We're definitely curious to hear what Chandra has to say and how he rebuts Arrington's grandiose and melodramatic tale of woe, but let's be honest -- we're also at least mildly suspicious that this whole mess is just a calculated PR stunt. Stay tuned.
