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For most iPhone owners, it seems like AT&T is deaf to our complaints about signal quality. It appears, however, that griping loudly and repeatedly to the company does have an effect. I live in the suburbs south of Denver and my signal quality is pretty good. However, whenever my wife and I hav...

September 9th 2010 at 3:30pm 0 Comments
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Back at the end of 2009 when AT&T introduced its Mark the Spot app, some were skeptical that the location-aware self-reporting tool for coverage issues and dropped calls was anything more than a sop tossed to irked iPhone owners in the interest of better PR for the cell carrier. Still, like th...

May 18th 2010 at 3:00pm 0 Comments
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OK, so the bigwigs at AT&T and Verizon have learned to make nice (for the time being at least), but what's a hapless iPhone user to do about dropped calls and other network problems? The AT&T Mark The Spot app offers long-suffering (or even the intermittently bedeviled) customers the abilit...

December 7th 2009 at 10:55am 0 Comments