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Chicago's getting its own Uber-like app for ordering taxis
It's basically impossible to ignore the impact that the likes of Uber and Lyft have had on the taxicab industry, and Chicago's given up trying. The city government has approved a package from the local cab-drivers union that, among other things, pushes for unified mobile dispatching apps. As proposed, it'd work a lot like the aforementioned ride-sharing services and, compared to apps like Hailo, this would link potential customers to all of the city's 7,000 taxis instead of just a handful here or there. Additionally, the Taxi Driver Fairness Reforms package would make it easier for cabbies to compete financially as well. Lease rates would drop for fuel-efficient vehicles, saving drivers, as the city notes (PDF), between 15 and 25 percent on electric, hybrid or compressed natural gas vehicle payments over three years.
Uber gets a failing grade from Better Business Bureau, but taxis do too
The latest scuffle between Uber and the taxi industry is, as you might expect, a bit one-sided. The Taxicab, Limousine and Paratransit Association (TLPA) trade group recently issued a press release stating that the Better Business Bureau has given Uber an F rating (failing), citing the service's surge pricing and customer complaints regarding difficulties with customer service reps as the main faults. TLPA spokesperson Dave Sutton naturally sees this as leading to the ride-sharing giant's downfall. "Uber's unresponsiveness could easily contribute to or cause the company's next tragedy," he told Bloomberg. What that press release fails to mention, noted by Bloomberg, is that quite a few of the largest cab companies have the same dismal grade with the BBB. In its defense, Uber said that complaints that users make through the app are addressed on a regular basis and that taxi outfits are well-known for not addressing complaints of their own. [Image credit: Getty Images]
Uber shuts down New York City taxi beta, may see light at the end of the (Lincoln) tunnel in February (update: TLC responds)
Uber has been having a tough time getting a foothold in New York City, and it's temporarily withdrawing the UberTaxi service it had in beta. The withdrawal isn't entirely for the reasons you'd expect, however. While Uber claims to have been getting grief from the city's Taxi and Limousine Commission for offering a competing (if technically legal) service through its smartphone apps, the program's end was due to demand rather than any kind of outright ban -- the Commission's pressure reportedly kept Uber from matching interest with enough yellow cabs. Black car service is still on for those who don't mind the classic ride. Should that uncomfortable balance not be quite good enough, Mayor Bloomberg is promising a truce come February, when a shift in contracts will let New York change the rules and hopefully improve the market for taxi alternatives. Update: TLC Commissioner David Yassky has weighed in with both an elaboration and claims that the Commission has been in favor of newer technology for awhile. He notes that the contracts expiring in February relate to exclusive payment arrangements with Creative Mobile Technologies and VeriFone, and that apps of all kinds (Uber's included) can compete for attention at that point. His full statement: "In recent months, as e-hail apps have emerged, TLC has undertaken serious diligence and is moving toward rule changes that will open the market to app developers and other innovators. Those changes cannot legally take place until our existing exclusive contracts expire in February. We are committed to making it as easy as possible to get a safe, legal ride in a New York City taxi, and are excited to see how emerging technology can improve that process. Our taxis have always been on the cutting edge of technological innovation, from GPS systems to credit card readers."
Sound Taxi composes music from London city buzz, doesn't even take a fare
What you see above isn't just another shameless car stereo project, but a black cab that turns the hustle and bustle of city noise into music. The Sound Taxi toured London last week collecting ambient sound pollution with a roof-mounted mic, recycling it through production software and then pumping out real-time mixes on its army of speakers and horns. The mobile disco was a collaboration between headphone company AiAiAi and Yuri Suzuki, with Mark McKeague providing the back-end wizardry which turned clamor into samples into tracks. If you'd like to hear the fruits of their labor, then head over to the Make The City Sound Better website (sourced below) for some uploaded examples of London street beats.
Samsung files for patent on safe taxi service, we hope we never fully test it
Anyone who often relies on taxi service to get around, as good as it can be, has likely had a driver who was less than courteous -- and in the worst cases, outright scary. Samsung wants to keep passengers safe, and drivers honest, through a just-published patent application for an end-to-end taxi service. On a basic level, it's a taxi finder with a rating system: the mobile app in the patent can hail a nearby cab based on the driver's "kindness" rating and verify that it's the right vehicle with a short-range wireless link, not unlike an even more genteel version of Uber. It's when passengers hop inside that Samsung's implementation takes on a more distinct shape. If the driver puts customers or the whole cab in danger, a passenger-activated SOS mode flags the car's location to get the police on the scene before it's too late. We don't know how likely Samsung is to implement such a system, although it has been actively developing more advanced backseat technology and filed the US patent in February, a year after its Korean equivalent. We do know this is one of the few patents we'd rather not completely experience first-hand -- the only crazy taxis we're comfortable with sit inside game consoles.
Uber tackles Taxis in Chicago with Uber Garage experiment
Uber has been making quite a name for itself with its fleet of private Town Cars you can order straight from your smartphone. But, high-end luxury shuttles only account for a tiny fraction of the car service market. A much larger piece of the pie is owned by the humble taxicab. Uber Garage is the company's new workshop for experimental new features and services, and the first product of the labs is a taxi service for UberChicago customers. With more cabs per-capita than anywhere else in the US and the second lowest rates in the nation, it was the logical choice for a launch location. Taxi drivers who take part in the program will get alerts when an Uber user wants a cab. Rather than wave and whistle and wait on a busy corner, a user simply fires up the Uber app and demands a ride. There's no cash to exchange or credit card to swipe -- drivers a paid by Uber direct, and the fare includes a 20-percent tip. Though, that doesn't mean you're not free to tip some cash on top of the default gratuity. If you're in the Chicago area and have taken advantage of an Uber Taxi, let us know how it went in the comments.
Volkswagen's London Taxi Concept: smaller, prettier, more electric than the real thing
London would do well to dispense with the Concept label right now and just turn these into its next fleet of people carriers. Volkswagen has unveiled the latest in a series of World Taxis it's doing, prettying up London's admittedly iconic black cabs with a sheen of new paint, an all-electric drive, and an infusion of tablet-based infotainment. Based on the Up! city car, the London Taxi Concept has an estimated range of 186 miles and takes an hour to go from zero to an 80 percent charge. It also has a grayscale version of the Union Jack emblazoned on its roof, guess that's just how VW rolls. Sadly, we doubt anyone will be in a hurry to heed our sage advice and start using this concept any time soon, particularly since it doesn't pass London's taxi regulations at present, but it's a harbinger of a future we'd like to see become real.
