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No good loophole lasts for long. Apple has made a subtle update to the App Store which most users will never notice, but if you've ever received a refund for an app, you will. For years, users who got a refund for a paid app through the App Store were able to continue getting updates after they'...

May 27th 2014 at 5:00pm 0 Comments
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We've all experienced a case of customer bad luck in our lives. Maybe you, oh, we don't know, bought an Xbox Live Gold subscription right before Microsoft announced they would be getting rid of the Gold requirement for entertainment services like Hulu and Netflix? Well if that's the case, your bad...

May 14th 2014 at 12:30pm 0 Comments
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I'd rather be focused on the four new investigation missions that just launched in The Secret World, even though I need much more time to complete them all, or yammering on about Tokyo coming next month (did you catch that in the director's letter?). But as the fates would have it, Funcom did somet...

April 10th 2014 at 12:00pm 0 Comments
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With Warhammer Online's closure tomorrow, some of the players will be entitled to a partial refund for money spent during the past few months. Those who qualify for a refund will include those who had paid game time on their accounts on November 1st, including credit card payments and game time ca...

December 17th 2013 at 3:30pm 0 Comments
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For all the convenience digital games sales have brought us, they've come at the cost of the return policy. Buy a downloadable title you don't like? Tough noogies, kid - no take-backs. Well, unless you bought from Good Old Games. To help stem customer concern that a given title might not run on th...

December 9th 2013 at 6:15pm 0 Comments
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When AMC split the last season of Breaking Bad in two, it annoyed iTunes Season Pass holders who had to pay twice to finish Walter White's saga. Rather than point angry viewers in AMC's direction, though, Apple is shouldering the burden (and trying to dodge a lawsuit) by issuing refunds. Customers...

September 24th 2013 at 9:32am 0 Comments
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If you purchased Deadpool from the North American PlayStation Network, it's possible that you paid too much and will soon be receiving a refund from ol' Aunt Sony. The game, originally listed for $60, should in truth have cost $50. Affected customers will soon receive an XMB notification informing...

June 27th 2013 at 1:00am 0 Comments
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When THQ went bankrupt and saw several of its IPs heading to the auction block, indie developer teamPixel began crowdfunding bidding money to win the Homeworld property for use in its upcoming space RTS game. Even after garnering $58,644 through a successful Kickstarter campaign and $13,675 on Ind...

April 20th 2013 at 1:30pm 0 Comments