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10.07.14
RuneScape customer service helps 500K players in a year
10.07.14

RuneScape customer service helps 500K players in a year

To coincide with National Customer Service Week in the United Kingdom, RuneScape is preparing a ser...

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A newsletter a day keeps the FOMO at bay.
Just enter your email and we'll take care of the rest:
12.04.13
RIFT shows off its customer service department
12.04.13

RIFT shows off its customer service department

What's it like working a day in customer service? Most of you probably don't have to speculate, sin...

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12.12.12
Guild Wars 2 and the war on bots
12.12.12

Guild Wars 2 and the war on bots

A big victory has been won in ArenaNet's ongoing war on Guild Wars 2 bots. Big steps have been...

By E. ,   12.12.12
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09.04.12
Flameseeker Chronicles: Guild Wars 2's launch week in review
09.04.12

Flameseeker Chronicles: Guild Wars 2's launch week in review

It's been quite the week in the world of Guild Wars 2. Launch, issues, near-daily server updates,...

By E. ,   09.04.12
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01.19.12
SWTOR unsubscribe option goes missing for some [Updated]
01.19.12

SWTOR unsubscribe option goes missing for some [Updated]

Call it the Case of the Canceled Sub: Many players have written in to us to report that the "canc...

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Uncovering the intersection of art and technology - Nov 16, 2017
Join artists, technologists, creators and entertainers.
10.06.11
Fighting the EverQuest hacking wildfire
10.06.11

Fighting the EverQuest hacking wildfire

While hacking and botting may not be a source of frustration to you in your daily MMO, to the den...

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01.05.11
Encrypted Text: The rogue guide to gear customization
01.05.11

Encrypted Text: The rogue guide to gear customization

Every week, WoW Insider brings you Encrypted Text for assassination, combat and subtlety rogues...

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01.09.10
Cannondale's mind-blowing Simon electronic suspension system hands-on
01.09.10

Cannondale's mind-blowing Simon electronic suspension system hands-on

If you're a bicyclist or just a tech-minded person with a hankerin' for cool suspension technology,...

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