The Trevor Project has a new AI persona for LGBTQ crisis counseling
Drew represents a youth from California dealing with bullying and harassment.
Chatbot
WHO debunks coronavirus misinformation on Facebook Messenger
The Messenger bot comes weeks after a similar launch on WhatsApp.
WhatsApp and WHO create a chatbot to share reliable coronavirus info
It's one more way that WhatsApp is fighting the spread of misinformation.
A newsletter a day keeps the FOMO at bay.
Just enter your email and we'll take care of the rest:
Now available on your smart speaker and wherever you get your podcasts:
Facebook built a bot to help staff deflect awkward questions from relatives
It arrived before Thanksgiving, but will likely be on call over the holidays, too.
Facebook suspended Israeli PM's campaign chatbot for hate speech
Mr Netanyahu's official Facebook page was unaffected.
Nuance's AI uses real interactions to make chat bots smarter
Project Pathfinder draws on human conversation, not service scripts.
Microsoft buys chatbot company to juice its AI projects
The tech giant wants to help businesses leverage artificial intelligence.
USA Today thinks chat bots can keep voters informed during midterms
Find out what's happening and where to vote.
Ubisoft's AI-powered gaming assistant is now available
It's still in beta, and only knows English.
Microsoft AI knows when to (politely) interrupt conversations
It's no longer limited to I-go-you-go chats.
Facebook tries giving chatbots a consistent personality
The AI wouldn't just resort to canned phrases to describe itself.
Google Assistant can help troubleshoot your Pixel 2 phone
You might not need to talk to a real person.
Microsoft's Cortana finds answers inside your Skype chats
The AI assistant can suggest replies and answer questions.
Facebook's 'M' AI assistant will help you choose a movie
Other new features include a GIF picker and quick replies.
Facebook’s AI suggestions come to Messenger in the UK
M Suggestions will offer help when coordinating events, sharing locations and remembering someone's birthday.
Insurers increasingly use apps and drones instead of agents
Nearly 40 percent of companies don't send out agents to inspect claims in some cases.
Chinese messaging app kills Microsoft's unpatriotic chatbot
It's probably the worst time to become a dissident chatbot in China.
Recommended Reading: Instagram's influence on restaurants
The best long-form writing on technology and more on the web.
SmartCar connects Facebook's chatbot to your Tesla
Talking to TeslaBot's assistant can adjust features without the car's app.
