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Switched On: Android's shot at TV stardom
Each week Ross Rubin contributes Switched On, a column about consumer technology. In the short course of about 18 months, Android has gone from an upstart operating system on a single handset to one of the fastest growing mobile operating systems around to one that's increasingly being used beyond the handset on new devices like slates, smartbooks and now televisions. As fellow Engadget columnist Michael Gartenberg pointed out last week, the idea of putting the web on a TV has been with us for well over a decade with little acceptance. But the content and role of the web has changed dramatically since Sony and Philips launched their first devices based on WebTV's platform. As I mentioned last week, the web has become home for a growing family of mainstream sites upon which we've grown increasingly dependent. It's also become an outpost for both first-run and long-tail video. And the progress of standards such as CSS has improved the display of web sites across browsers and devices. HDTV has quadrupled the resolution of televisions and enabled flicker-free display of text. While few consumers directly connect their PCs to their TVs, several of the former sport HDMI connections, and many of the latter sport VGA connections.
Entelligence: Hello WebTV part II
Entelligence is a column by technology strategist and author Michael Gartenberg, a man whose desire for a delicious cup of coffee and a quality New York bagel is dwarfed only by his passion for tech. In these articles, he'll explore where our industry is and where it's going -- on both micro and macro levels -- with the unique wit and insight only he can provide. In a world of connected screens it's sometimes hard to classify what's what. I mean, what's a PC? We call smartphones "phones," but the reality is they're tiny PCs that go in our pocket. Similarly, the TV has undergone an evolution as well, and now Google is attempting to bring the PC and TV even closer together with the introduction of Google TV. What is it? Well there are three core elements: Android 2.2, the Chrome browser and the Android app marketplace. It's ambitious, but I'm skeptical. I feel like I've heard a lot of this before -- and in fact, I have. By no small coincidence, Android is headed by Andy Rubin, the man who was in charge of a product called WebTV before it was sold to Microsoft. And just as with WebTV, there's a lot of potential in the ideas behind GoogleTV, but I'm not sure Google has nailed it.
Switched On: Thunder in the cloud
Each week Ross Rubin contributes Switched On, a column about consumer technology. With each passing day it becomes less of an insult to say someone's head is in the clouds, as more and more people begin to outright rely on web sites and applications like Facebook, Google Docs, Flickr, Farmville, YouTube and Hulu. Among these popular services are Slacker and Pandora, two internet radio services that have grown tremendously since becoming available as smartphone apps, and which have recently completed the three-screen trifecta by being offered on connected televisions. These services have always had plenty of online competition, including simulcast internet radio stations, streamed Sirius XM, and Rhapsody. But it appears as though the landscape of Internet music services in the US is preparing to accommodate two more game-changing newcomers from profoundly different backgrounds. The first is a startup from Europe called Spotify, which has been winning fans across the continent in the five countries in which it is offered. Spotify's Open service represents something of a holy grail for on-demand music from the cloud: you can play any song in its catalog as often as you like for up to 20 hours per month for free, and share songs with your friends. The service gets high marks for its responsiveness. Becoming a premium Spotify member essentially turns the service into something more akin to Rhapsody, with no ads, better audio quality, and offline listening. Spotify has begun offering a private preview of its U.S. service to a lucky few, and is expected to be rolling out more broadly this year.
Entelligence: Thirty three screens and a cloud
Entelligence is a column by technology strategist and author Michael Gartenberg, a man whose desire for a delicious cup of coffee and a quality New York bagel is dwarfed only by his passion for tech. In these articles, he'll explore where our industry is and where it's going -- on both micro and macro levels -- with the unique wit and insight only he can provide. There are some devices that are universally loved or reviled -- I don't know anyone who doesn't think HTC EVO 4G is awesome, or anyone who doesn't think the WikiReader was awful. Then there are some that seem to be quite polarizing, and these are the ones that I'm usually most interested in -- just listen to Joshua Topolsky and me debate Kin on the Engadget Podcast, for example. The latest of these polarizing devices is the Sony Dash. The Dash is hard to categorize. It's a connected screen, based in part on the venerable Chumby. Nilay Patel was somewhat lukewarm about it. Ross Rubin likes it and the Wall Street Journal was somewhat ambivalent about it. Here's what I've learned from a few days living with one on my nightstand. 1. The vision is fundamentally correct. There's a lot that needs to improve about the Dash, both from a marketing and implementation perspective, but the core idea is sound. Microsoft likes to talk about "three screens and a cloud" and I agree with that vision -- my phone number is 408-3-SCREEN -- but it's really a statement about consumption, creation and communication. Count the number of PCs, TVs, phones, game devices, media players and navigation devices you have around the house and interact with -- it's more like 33 screens. The idea that there's going to be multiple connected screens that consumers interact with is real.
Entelligence: Meet H/Pre
Entelligence is a column by technology strategist and author Michael Gartenberg, a man whose desire for a delicious cup of coffee and a quality New York bagel is dwarfed only by his passion for tech. In these articles, he'll explore where our industry is and where it's going -- on both micro and macro levels -- with the unique wit and insight only he can provide. Adding even more drama to an pivotal and transformative year in tech, last week HP announced it will buy Palm for the nice round sum of 1.2 billion dollars -- a move that will position it as a major player in the crowded mobile market. HP is no stranger to mobility -- the iPaq was once a defining mobile product -- but over the years the company has been unable to replicate that success with similar efforts in as the dynamic shifted from PDAs to phones. Buying Palm is a quick way of getting back in the game. This deal underscores the velocity of mobile and how that speed is affecting long term winners and losers. Many had written off Palm's relevance in the market, which might have been a correct assessment if Palm had ended up elsewhere. But I think Palm found a good home. In addition to Todd Bradley, the former CEO of Palm who now leads HP's Personal Systems Group, there are many Palm alumni at HP. This means that there should be a relatively smooth transition and overall good cultural fit. That's important because time is of the essence -- the market won't wait around for HP to integrate Palm.
Entelligence: Technology is fashion and the new fashion is technology
Entelligence is a column by technology strategist and author Michael Gartenberg, a man whose desire for a delicious cup of coffee and a quality New York bagel is dwarfed only by his passion for tech. In these articles, he'll explore where our industry is and where it's going -- on both micro and macro levels -- with the unique wit and insight only he can provide. I've been a technology industry analyst for some time now, and I can tell you that the benchmark of a great analyst is the quality of the advice you give based on how well you're able to forecast trends. In my tenure, my team hasn't often been wrong. But let me share a secret -- here's one where we totally missed the ball. A vendor -- who shall remain nameless -- briefed us in the late 90s with the idea of creating a line of PCs targeted at a mass market audience, with a special focus on the female demographic. The idea was to build PCs in a range of and shapes and focus the marketing efforts through places like Cosmo instead of the usual PC magazines. We were asked to evaluate the plan, and without the slightest hesitation I responded that it was the dumbest idea I'd ever listened to -- period. (This is the tact that only an analyst can bring to the table.) I recall saying something to the effect of no user will ever buy a PC because it comes in five delicious flavors. The vendor forgot all about their plans and our analysis proved accurate -- until Steve Jobs and the iMac came along. If I had to put a stake in the ground that's when technology became fashionable.
Switched On: The weighty issues of slates
Each week Ross Rubin contributes Switched On, a column about consumer technology. Slates may seek to occupy a device class in between smartphones and notebooks, but they have their own dynamics. If the closest real-world counterpart for the PC was the desktop, the closest real-world counterpart for the slate may be the clipboard, a platform that aggregates and recalls important resources on the go but isn't something most people need access to all the time. And with the change in usage comes different design priorities. Like a laptop, slates will be judged on factors such as speed, screen size, and battery life. But one spec that will take on new significance compared to other mobile devices is weight. This stems from the slate's unique hybrid of smartphone and notebook usage scenarios. The natural limits of the size of smartphones put a de facto upper limit on how heavy they can be. A few ounces isn't going to make a big difference in arm fatigue, even for most calls; there are Bluetooth headsets to alleviate longer ones. And the nature of smartphone apps also tends to favor short usage sessions.
LGJ: Does PS3 Firmware 3.21 come with a refund?
Mark Methenitis contributes Law of the Game on Joystiq ("LGJ"), a column on legal issues as they relate to video games: [Flickr: DeclanTM] By now you've installed the PS3 Firmware 3.21 update that removes the "Other OS" option (more or less) from your console. (You've at least read about it.) Besides angering the PS3 users who had been enjoying the Other OS feature, this incident has had some unintended consequences in the realm of consumer protection and warranty laws, both in the US and abroad. It's certainly a bit of an unusual situation, but hopefully this column will provide you a bit of an explanation on a global scale, and answer the question, can I get a refund? For anyone who's not clear on what laws are involved, the broad areas of consumer protection and warranties both deal with protecting the purchasers of products from those who make or sell those products. The idea being that you should be entitled to purchase and own the product that you intended to buy, rather than something that's misleading, fraudulent, likely to break on its own, or broken. This is to help ensure the integrity of the marketplace, which helps secure consumer confidence. After all, aren't you more likely to buy a game console when you know it's a game console and (if new) covered by a warranty against defects, rather than an empty case or a box with bricks in it?
Entelligence: the iPad as a productivity tool
Entelligence is a column by technology strategist and author Michael Gartenberg, a man whose desire for a delicious cup of coffee and a quality New York bagel is dwarfed only by his passion for tech. In these articles, he'll explore where our industry is and where it's going -- on both micro and macro levels -- with the unique wit and insight only he can provide. When Apple announced the iPad, Steve Jobs positioned it in the space directly between the laptop and phone. That greatly interests me because there are moments in my life where my phone is too small and my laptop too large. While the iPad clearly won't replace my phone anytime soon, my question is: Can it replace my laptop on occasion and serve as a content creation as well as content consumption tool? A few weeks ago, I deliberately left my laptop at home for a week of heavy business travel. Instead, I relied mostly on three phones: an iPhone, a Pre and an HD2. And now I've been using a production iPad for the four activities that were difficult and uncomfortable on my phone. Here's what I learned.
Switched On: Courier courts the creative
Each week Ross Rubin contributes Switched On, a column about consumer technology. Call it Apple's populist paradox. The Macintosh's human-centered design inspired its being called the "computer for the rest of us," but the Mac also long been associated with exceptional creative individuals, a message Apple has driven home in campaigns ranging from "wheels from the mind" to "think different." In the early days of the Web, it was said that Web pages were created on Macs and viewed on PCs -- and served on Unix workstations. Should the concepts in a video detailing a new Microsoft-developed device dubbed Courier come to fruition, though, Microsoft and Apple may find themselves on unfamiliar sides as an old rivalry turns to the new frontier of convergence tablets, with Apple providing the workaday access product and Microsoft providing a niche but empowering tool aimed at creative professionals.
Entelligence: Will Surface ever surface?
Entelligence is a column by technology strategist and author Michael Gartenberg, a man whose desire for a delicious cup of coffee and a quality New York bagel is dwarfed only by his passion for tech. In these articles, he'll explore where our industry is and where it's going -- on both micro and macro levels -- with the unique wit and insight only he can provide. "Any sufficiently advanced technology is indistinguishable from magic." I'd paraphrase Arthur C. Clarke's famous quote for the CE market by saying that any sufficiently advanced new product needs to look like it just came off the Starship Enterprise. I'd say Microsoft Surface was a product that met my definition as well as Clarke's when it launched a few years back -- and it should have changed computing quite a bit. Sadly, I haven't spoken to the Surface team in a long time and it looks like it may never go anywhere in the end. The Surface concept was great. It was a Windows PC inside a table with a 30" touchscreen on top, and cameras that could sense what's happening on screen. The result is you could use a Surface device just by touching the screen with your finger -- but unlike other large touch screens at the time, Surface was multitouch, so you could use all your fingers at the same time. More importantly, multiple users could engage with each other. It was a PC but didn't look or run like a PC, which was genius -- you'd never know it was running Windows, but there was no development learning curve. It was totally optimized for that big honking touch surface area, and applications that worked with it -- I'm sure it could run Office, but that's not something it's was ever likely to do. Surface was PC evolution happening in real time. It's really something you needed to see up close and in thirty seconds before the light bulb went on. Sadly, most people have never seen or worked with a Surface unit. Beyond a small retail rollout at AT&T stores in NY that seems to have ended, the last time I saw one was the Edelman PR offices, where it sat like a large coffee table and did pretty much nothing.
Switched On: Halting Total Customization
Each week Ross Rubin contributes Switched On, a column about consumer technology. Throughout the histories of Windows Mobile and Android, many handset developers have talked the talk of supporting these mobile operating systems, dribbling out a couple of handsets per year as they focused on other priorities. But not HTC. The company has created more Windows Mobile and Android handsets than companies many times its size, and in fact developed the very first Android handset. Microsoft cited HTC at Mobile World Congress 2009 for being an exceptional partner, while Google's Nexus One is an HTC-built handset sold exclusively by the search giant. HTC has done more than simply create a lot of phones for these operating systems. It has attracted attention for its designs that include some of the largest displays and best QWERTY keyboards, as well as clever touches like the Touch Pro2's speakerphone, which activates simply by placing the handset face down on a table during a call. But most distinctively, HTC has invested heavily in developing engaging user interfaces on top of both mobile OS foundations, with development teams focused on delivering skins like TouchFLO and Sense to both Windows Mobile and Android. But now that Microsoft is radically changing Windows Phone 7 Series, HTC will have to change course, and in the process lose the distinction of having its custom user experiences live across both Windows Mobile and Android.
Entelligence: Aiming high or another Mylo?
Entelligence is a column by technology strategist and author Michael Gartenberg, a man whose desire for a delicious cup of coffee and a quality New York bagel is dwarfed only by his passion for tech. In these articles, he'll explore where our industry is and where it's going -- on both micro and macro levels -- with the unique wit and insight only he can provide. We heard a rumor last week that Sony was working on new handhelds to compete with devices like the iPad. It sounds like a great idea: a PSP with integrated telephony and e-book functionality could perhaps give everyone in the market a run for their money. But I'm a little skeptical -- Sony's Clié line once defined state-of-the-art PDA, but the company ceded the market to Palm long before the PDA was eventually reborn as the smartphone. If Sony's seriously thinking about getting back to the handheld space, here's some lessons it might learn from its efforts back in the PDA day. 1. Innovation is great but only when you really innovate. Sony led the market in innovation when it entered the PDA space. It offered the first Palm OS devices with removable storage, the first devices that could play back audio and video, and the first high-resolution color devices. All of these clearly drove the market forward. Then the innovations became less innovative and more "gadgetry." There were 3D interfaces for the launcher that were confusing and awkward. Some devices had Bluetooth support but not others. Devices like the NZ-90 (pictured above) added so many features into the mix that it was big, bloated, and nearly useless.* In short, the innovations became less compelling and eventually stood in the way of. I'm worried that Sony's meshing the type of functionality rumored to be its new device without any thought how it all has to work together.
Wings Over Atreia: Community Guide to Aion
Welcome, dear daeva, to the sky lanes and battle-scarred trenches of Atreia. We're here to help you make sense of all your options in NCSoft's Aion, as well as bring you the best in news, information, and opinion from all corners of the Aionosphere. In keeping with Massively tradition, let's kick off the weekly column with a look at some of the Aion community's best and brightest. You'll find everything from developer news, to game tools, to fan sites listed below (and if you don't find what you're looking for, or we've neglected to mention a valuable resource, let us know in the comments)!
Entelligence: Will Android fragmentation destroy the platform?
Entelligence is a column by technology strategist and author Michael Gartenberg, a man whose desire for a delicious cup of coffee and a quality New York bagel is dwarfed only by his passion for tech. In these articles, he'll explore where our industry is and where it's going -- on both micro and macro levels -- with the unique wit and insight only he can provide. My friend and colleague Harry McCracken recently bought a brand new Droid from Motorola. He says it's a "loaf of day old bread." He's right. The Droid and Android 2.0 were introduced with much fanfare in December, but have already been eclipsed by Android 2.1 running on Google's Nexus One, and there are some serious ramifications for being behind. For example, Google recently touted the latest mobile version of Google Earth, which is a cool app that you won't be able to use unless you're running 2.1. Sure, Google says "Google Earth will be available in Android Market on most devices that have Android 2.1 or later versions," but that's most, not every. And what does Google mean when it says "as devices like the Droid get updated..." to 2.1? When will they get updated? Is it any wonder that some Android users are starting to get pangs of buyers remorse? When Android was announced, I wrote that if "Google can deliver, the impact could be huge," but I caveated a major issue: Google would need to prevent the market from fragmenting and allow it to succeed where other mobile and desktop Linux implementations had failed. Linux fragmentation remains one of the many reasons the open-source OS has failed to capture a meaningful share of the PC desktop market, and Android is rapidly following a similar path by fragmenting into different versions with different core feature sets, different users experiences and run different applications.
Switched On: Sony's forward Dash
Each week Ross Rubin contributes Switched On, a column about consumer technology. In its introductory press release, here's what Sony has to say about the Dash, a "personal Internet viewer" that it announced at CES: "Featuring a vivid 7-inch color touch screen... Dash utilizes an existing home wireless connection to continuously deliver Internet content to its viewers." And according to its SonyStyle.com site, here's what that Dash has to say about itself: "I use over 1,500 free apps and your Wi-Fi connection to deliver the information and entertainment you crave... right to your bedroom, kitchen or office." But Dash also has something to say about Sony, and for the most part, it's an encouraging message. Dash was one of the more distinct category-blurring products to emerge from Las Vegas in January. Its hardware is a hybrid between an alarm clock and digital picture frame and its content is a content mashup between Chumby widgets and Sony's Bravia Internet Video Link offering. Dash was introduced just a few months after HP introduced its DreamScreen, another product that provides "glanceable" information from the cloud.
Switched On: Making it different versus making a difference
Each week Ross Rubin contributes Switched On, a column about consumer technology. How many apps does it take to screw in a light bulb? That was the question facing Microsoft as rival mobile operating systems backed by Apple and Google added tens of thousands of applications giving users stylus-free access to a wide range of capabilities. For a company whose co-founder trumpeted the notion of information at your fingertips, it was a bitter position. The light bulb wasn't screwed, but Microsoft looked as though it was. Finally, though, the light bulb has turned on, and it has lit a path in the opposite direction from the guiding user interface philosophy that characterized Windows Mobile, née Windows CE, since it powered devices known as Pocket PCs. With its miniature Start menu, menu bars and icons, Windows Mobile had been designed to present a familiar interface to those used to using Windows 95. In this case, however, familiarity bred contempt. As Microsoft's Joe Belfiore repeated several times during his introduction of the new Windows Phone 7 OS, "the phone is not a PC."
Switched On: I, hotspot
Each week Ross Rubin contributes Switched On, a column about consumer technology. One of the conundrums facing device makers today is how to add wireless connectivity to their products. E-readers such as the Amazon Kindle and Barnes & Noble Nook use internet access primarily for selling you more content, so it can be completely subsidized. Laptops, on the other hand, can consume large amounts of data, and so plans can run $60 per month and have capped bandwidth, even at that price. Apple and AT&T's iPad pricing scheme attempts a compromise: a $15 prepaid for a minimal 250 MB per month that could serve the needs of many users (especially with a Flash-less browser and sideloaded video delivery), along with the option of a $30 unlimited plan. For many users, though, there is another option: bring your own broadband. Last year, Novatel Wireless's MiFi, launched in the U.S. by Sprint and Verizon Wireless, opened up the possibility for virtually any WiFi device to access the internet over 3G connections. Laptops without 3G cards could access the web from a car and the iPod touch became a functional iPhone -- and in some parts of AT&T's alleged network coverage, more functional than an iPhone.
Entelligence: Context is the killer application for mobile
Entelligence is a column by technology strategist and author Michael Gartenberg, a man whose desire for a delicious cup of coffee and a quality New York bagel is dwarfed only by his passion for tech. In these articles, he'll explore where our industry is and where it's going -- on both micro and macro levels -- with the unique wit and insight only he can provide. We live in a world of diverse mobile devices. Laptops, smartphones and everything in between define the mobile experience of the 21st century. But what is the killer application for mobile computing? We all know the theory of killer apps -- they're the reason and the purpose people invest in new devices. The killer app in the early days of PCs was the VisiCalc spreadsheet. PageMaker and the creation of desktop publishing were the killer apps for the GUI-based PC, most notably the Macintosh. But for mobile, it's not as clear; some people think the killer app for mobile is email, while other say it's the mobile web. Personally, I don't think there's one specific killer application -- I think the killer app for mobile is simply context.
Switched On: Mined the gap
Each week Ross Rubin contributes Switched On, a column about consumer technology. At the introduction of the iPad, Steve Jobs showed a simple slide illustrating one of the burning questions in the industry for many years. On the left was a smartphone. On the right was a laptop. And in the middle was a gap. Apple, like many companies in the PC industry, was seeking to create a product that filled this gap. Indeed, the iPad itself reflects elements of the Apple devices that flank it. Its enclosure resembles the silver metallic enclosure of a MacBook Pro, but inside, it has the ARM processor architecture and operating system of the iPhone. But the iPad is but the latest in a long line of products and would-be general-purpose devices that seeks to fill this gap, most of them short-lived. Some of the more recent ones include the aborted Palm Foleo, the Sony Mylo, Nokia Internet Tablets, UMPCs, and MIDs. Why are so many companies convinced there is opportunity in these products? Let's turn back the clock to 2002, the year Handspring launched its first smartphone, the monochrome 160 x 160-pixel Treo 180. It was the year that Verizon Wireless launched the first 3G network in the U.S. and the year MobileStar declared bankruptcy after deploying public Wi-Fi throughout many Starbucks locations in 2001. In 2002, PC World awarded its World Class Award for ultralight notebooks to the Fujitsu LifeBook P-2000. It was less than three pounds and had a 10.6-inch screen, but was 1.6-inches thick and had a starting price of $1,499. And it couldn't access Facebook, Hulu, YouTube or Engadget -- because they didn't exist.
