galaxynote7recall

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  • Samsung is giving Note 7 owners a hefty discount on the Note 8

    by 
    Edgar Alvarez
    Edgar Alvarez
    08.23.2017

    If you were one of the millions of people who had to give up the recalled Galaxy Note 7, fret not, because Samsung has your back. Today, as part of its Unpacked 2017 event in NYC, the company revealed that those of you who owned the previous model will get a hefty discount on the new Note 8. The only thing you have to do is trade in your current device and, depending on the brand and condition of it, you can get up to $425 off the latest Note smartphone. If you're interested in the juicy mea culpa offer from Samsung, you'll be able to take advantage of it on Aug. 24th, the day pre-orders go live on its website.

  • iFixit

    iFixit rips out the Galaxy Note Fan Edition's new battery

    by 
    Richard Lawler
    Richard Lawler
    07.13.2017

    Now that Samsung has officially relaunched its troubled Galaxy Note 7 as a "Fan Edition," the folks at iFixit couldn't help but dive back in. As you'd guess, Samsung has chosen to deal with the Note 7's unfortunate tendency to explode by going to the root of the problem -- the battery. By swapping in a 12.32 Wh unit instead of the original 13.48Wh unit, it should have enough room to avoid either of the issues observed previously. The only problems now are that these are only available in South Korea, and the Galaxy Note 8 is right around the corner.

  • Getty Images

    Korean watchdog backs Samsung's findings on faulty Note 7 batteries

    by 
    Edgar Alvarez
    Edgar Alvarez
    02.06.2017

    Although Samsung has already revealed what caused its Note 7 smartphones to catch fire, an independent government firm is now confirming the tech giant's findings. The Korean Agency for Technology and Standards, which analyzes and enforces product safety, corroborated that Samsung's flagship device burst into flames because of two distinct battery flaws. One overheating issue was a result of small external casings putting too much pressure on the batteries, while the other happened due to the lack of insulation tape around the battery's structure.

  • Kim Hong-Ji / Reuters

    Samsung blames two different battery flaws for the Note 7 fires

    by 
    Chris Velazco
    Chris Velazco
    01.22.2017

    Well, after months of speculation, Samsung has finally announced the results of its Galaxy Note 7 investigation. The official line: those fires were caused by two distinct battery flaws (just as a recent report suggested), not a hardware or software issue. The first flaw had to do with how the Note 7's original batteries were manufactured: their casings were too small to safely fit the electrode assembly inside, which led to short-circuiting.

  • Kim Hong-Ji / Reuters

    Samsung will explain the Galaxy Note 7 explosions Sunday night

    by 
    Richard Lawler
    Richard Lawler
    01.19.2017

    As Reuters had suggested, Samsung is close to holding a press conference where it will "announce the cause of the Galaxy Note 7 incidents and quality enhancement plan." The event is being held on Monday morning (local time) in Seoul, Korea, and will be livestreamed in English on Samsung.com. If you'd like to tune in, set your alarm for 8PM ET on January 22nd. It seems likely that the battery will take the blame, as customers and regulators alike are waiting to find out what Samsung has planned to make sure this never happens again.

  • Two more Galaxy Note 7 replacements caught fire (update: carrier responses)

    by 
    Jon Fingas
    Jon Fingas
    10.09.2016

    Unfortunately, that replacement Galaxy Note 7 which caught fire wasn't just a one-off. There are now two more incidents of the ostensibly safer smartphone igniting and threatening the health of its users. To start, a teen in Farmington, Minnesota reports that her replacement Note 7 started burning up while it was in her hand on October 7th. She 'only' suffered a minor burn to her thumb, but tells KSTP that it could have been worse if it was in her pocket. Both Samsung and the Consumer Product Safety Commission say they're investigating the issue.

  • Samsung's replacement Galaxy Note 7s will be in stores tomorrow

    by 
    Jessica Conditt
    Jessica Conditt
    09.20.2016

    More than 500,000 replacement Galaxy Note 7 phones have landed in the United States and been shipped to stores across the country, meaning anyone in need of a non-explosive device can get one tomorrow, September 21st, just as Samsung planned. Samsung is also rolling out a software update to all affected Galaxy Note 7s prompting users to turn off and exchange their devices every time they're charged or powered on. An update released today additionally limits affected phones in Korea to a 60 percent charge.

  • Chris Ratcliffe/Bloomberg via Getty Images

    Galaxy Note 7 replacements hit stores on September 21st

    by 
    Nathan Ingraham
    Nathan Ingraham
    09.15.2016

    If you've turned in your Galaxy Note 7 (like you should!), you've probably been wondering when Samsung would start getting replacement devices out the door. Turns out you won't have to wait too long: the company just announced that "most retail locations" in the US will have the phone available on September 21st. This news comes as the US consumer safety group officially recalled the product, a move that Samsung already made a few weeks earlier.