T-Mobile USA

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  • T-Mobile Galaxy S III pricing plans revealed, and they aren't exactly 'cheap'

    by 
    Darren Murph
    Darren Murph
    06.20.2012

    Not interested in paying $200 on contract for a new Galaxy S III over at Sprint / AT&T? Fret not, lost souls -- T-Mobile USA will soon be willing to sell you one for more. Much more. We just landed our hands on an internal pricing sheet for the forthcoming Android superphone, with the 16GB model listed at $229.99 on a Value Plan contract, or $279.99 (after $50 mail-in rebate, no less) on a Classic Plan contract. Those on the latter can snag it for $449.99 if you're eligible for an early upgrade, while those who'd rather not extend their contractual relationship can pay $629.99 for a (still carrier locked) off-contract handset. The notice also states that no sales can occur prior to June 21st (that's tomorrow, folks!), but of course, it'll be even later if you aren't in one of those "top 29 markets." [Thanks, Anonymous]

  • Nokia Lumia 710 phones on T-Mobile USA should learn to Tango on June 20th

    by 
    Jon Fingas
    Jon Fingas
    06.20.2012

    If you've been carrying around a Lumia 710 for T-Mobile in your pocket and waiting for the day when you'd get a taste of Tango (Windows Phone 7.5 Refresh), you'll be happy to know that it could very soon. An internal memo passed along to WPCentral has Microsoft delivering the update on June 20th. Much like you'd hope, it should switch on hotspot support to share that HSPA+ network with others; many of the fixes between Mango and Tango will have snuck their way in as well, such as the cure for the well-known disappearing keyboard bug. Assuming the schedule holds, about the only visible drawback might come from a staggered rollout that won't have everyone dancing until July 31st.

  • Sprint warns it's a 'little behind' on Samsung Galaxy S III, T-Mobile staggers its launch

    by 
    Jon Fingas
    Jon Fingas
    06.19.2012

    That delayed Canadian Galaxy S III launch may have been a harbinger of US delays to come: Sprint has let Engadget know that it's running a "little behind" on shipments. The company still hopes to get all pre-orders of the 16GB model to customers by the official June 21st release, but warns that orders might slip by one or two days. We also hope 32GB customers weren't planning their schedules around the 21st -- the higher capacity won't ship until the following week. Sprint is citing both "overwhelming demand and limited supply" as the root causes, although it hasn't quantified just how whelmed those sales are. T-Mobile, meanwhile, is telling Galaxy S III buyers in some areas to sit tight. We've directly confirmed through a spokesperson an earlier leak from TmoNews that claimed Magenta will only focus June 21st retail sales on the "top 29 markets," most of them major cities. If you fall outside of those areas, you'll have to wait until shortly afterwards to pick one up, the provider tells us. As it stands, AT&T, US Cellular and Verizon still haven't committed to exact release dates and are currently off the hook.

  • Samsung Galaxy Note with T-Mobile-ready 3G swings by the FCC (update: demo units?)

    by 
    Jon Fingas
    Jon Fingas
    06.12.2012

    A T-Mobile-capable version of the Samsung Galaxy Note has been floating around in pictures, but official evidence has been hard to come by. Imagine our surprise when it saunters by the FCC with few disguises: going under a hinted-at SGH-T879 codename, the giant smartphone has passed through the agency with the needed 1,700MHz HSPA band for T-Mobile 3G while also supporting 850MHz and 1,900MHz 3G in the same breath. The wireless support leaves the possibility that the unit we're seeing here is for 1,700MHz Canadian carriers like Mobilicity or Wind Mobile, but earlier photos of T-Mobile branding and a browser user agent profile allude to the American provider having at least toyed with the idea of a Galaxy Note on its network. Fans of supersized phones have reason to cheer, then, although we have doubts revolving mostly around the T879's absence on a leaked roadmap for mid-2012 and the lateness of the arrival. It might be hard for T-Mobile to steer customers to a 2011-era Samsung phone when the Galaxy S III is on the doorstep. Update: Some more fuel for the fire: an inventory sheet reportedly leaked to TmoNews has more explicitly made the link between the T879 name and the Galaxy Note along with suggesting that demo units are in the queue. Although we wouldn't count on the rumored July 11th release being solid, there's enough to suggest T-Mobile is serious about getting its first phablet.

  • Deutsche Telekom chief says T-Mobile USA merger still an option, sweeps full sale off the table

    by 
    Jon Fingas
    Jon Fingas
    05.24.2012

    T-Mobile's USA proposed union with AT&T might have gone down in flames, but that isn't precluding the boss of parent company Deutsche Telekom, René Obermann, from exploring tie-ups in the future. He's now telling investors that the company won't "exclude any option" for its US carrier, up to and including mergers with others. Before you worry that your One S might lose its luster through an outside takeover, though, the CEO has said it's "unlikely" that DT will sell T-Mobile outright. There aren't any coded messages about possible merger targets, either, even if rumors of a MetroPCS deal have percolated elsewhere. Most of the present focus is simply on reworking and trimming the company to get it running at full efficiency in the face of some very stiff competition; Carly can keep wearing that T-Mobile magenta for awhile yet.

  • T-Mo delays HTC Amaze 4G online orders due to 'unforeseen issue,' has other recommendations

    by 
    Edgar Alvarez
    Edgar Alvarez
    05.19.2012

    Hot off the heels of the One X and EVO 4G LTE spending some prolonged time at customs, now another member of HTC's sensational family appears to be feeling the rigorous effects of the ITC. According to a recent email acquired by TmoNews, it looks as if the Magenta carrier is delaying shipments of the HTC Amaze 4G in the US, saying it's facing "an unforeseen issue with receiving the product from the manufacturer," and that it doesn't know when the handset will be up for grabs again. What's also interesting here, however, is T-Mobile going as far as recommending Sammy's Galaxy S Blaze 4G as a substitute -- which, let's face it, can't be good news for HTC. Here's to hoping this all gets sorted out relatively soon. In the meantime, you can check out the aforementioned email in its entirety at the source below.

  • T-Mobile reports customer growth for Q1 2012, tries not to think about Q4 2011

    by 
    Sean Buckley
    Sean Buckley
    05.10.2012

    T-Mobile USA took a bit of a hit back in Q4, following its failed merger with Ma Bell, but things are looking up for the magenta network. It still took a 2.8 percent hit in terms of raw revenues, taking in $5 billion including service and equipment sales, but it's still proud to report a net growth of 187,000 customers and diminishing reports of customer losses when compared to previous quarters. T-Mobile's branded net customer loss of 510,000 marks a 28-percent improvement over its 706,000 Q4 loss, and is bolstered by a 13 percent increase in prepaid customers, totaling 249,000. The firm blames its previous quarter contract losses on the widespread availability of the iPhone 4S on its competitors' networks. It's also assuring investors that its lauded 4G rollout is still underway, and noted that it has signed agreements with Ericsson and Nokia Siemens Network to upgrade 37,000 cell sites with LTE hardware over the next two years. The company hopes a brand relaunch (and the availability of handsets like the Galaxy S Blaze 4G, Nokia Lumia 710, and HTC One S) will drive customers to the high-speed network as it fills out over 2012 and 2013. Hit the break for all of the financially riveting details.

  • HTC One S shows up on T-Mobile's site, reveals its $599 price (update: $200 on-contract at Best Buy)

    by 
    Edgar Alvarez
    Edgar Alvarez
    04.18.2012

    We know T-Mo's got a special HTC One S event in the works for later today, but it seems like someone's a tad bit trigger happy and decided to out the handset ahead of time. Currently posing freely on the carrier's site, this "Gradient Blue" flavor of the One S is showing a hefty $599 retail price, though surely will be lower with a subsidized deal in place. Aside from revealing how much damage it'll do if you take the no-contract route, T-Mobile's page is also listing the full set of features and specs packed within the One Series member. All the details should be officially unveiled soon, but until then you can head over to the source below, where you can add your name to the "Notify me" list if you plan on snatching one of these Sense 4-packing beasts. Update: Well, that didn't take long. The phone has now also turned up on Best Buy's website, where it's listed with a slightly lower $550 off-contract price or the usual $200 on a two-year term. Orders are expected to ship after April 25th. Update 2: It appears that a certain big box retailer just got a bit greedy. A tipster has pointed out that Best Buy has boosted the off-contract price of the One S to a full $650. [Thanks, Michael] [Thanks, Will]

  • T-Mobile to eliminate 1,900 US call center jobs, says more 'restructuring' ahead

    by 
    Zach Honig
    Zach Honig
    03.22.2012

    T-Mobile USA CEO Philipp Humm sent word to his employees today that the company will be shuttering seven call centers, cutting a total of 3,300 jobs in the process. Affected employees will have the option of relocating to any of the 17 remaining call centers throughout the country, where 1,400 new positions will be available, essentially bringing the net job loss to 1,900. The call centers affected include Allentown, Pennsylvania; Fort Lauderdale, Florida; Frisco, Texas; Brownsville, Texas; Lenexa, Kansas; Thornton, Colorado; and Redmond, Oregon -- so if you're based in one of those locations and want to stick with T-Mob, now would probably be the time to communicate your intentions. Other employees, including technicians and "front line" workers, will be able to stay put, though Humm did allude to further reductions, adding that "we will also be restructuring other parts of the company." You'll find the CEO's message in its entirety just past the break.

  • T-Mobile lost more customers in Q4, will launch LTE in 2013 with AWS spectrum from AT&T

    by 
    Richard Lawler
    Richard Lawler
    02.23.2012

    In T-Mobile USA's first earnings report since the proposed merger with AT&T fell through in December, it noted a loss of 802,000 customers in Q4 (being the only carrier not to have the iPhone is a lonely, lonely circumstance). But there is some good news -- thanks to the AWS spectrum it's receiving due to the termination of said deal, it plans to launch LTE services in 2013. Additionally, it plans to spend $4 billion rolling out HSPA+3G/4G services on the 1900 MHz band which should mean high speed data access (in some areas) for previously unsupported devices like the iPhone 4/4S. Also, since both T-Mobile and AT&T use AWS spectrum for LTE, we could see existing (and future) unlocked devices that are compatible with both networks. For now, T-Mobile is focusing on the new devices it's delivering like the just-announced Samsung Galaxy S Blaze 4G, and its addition of 276,000 prepaid customers. Check out the full report with all the details and dollar amounts after the break.

  • T-Mobile keen to help iPhone users, plans to offer new procedures for unlocked phones

    by 
    Peter Cohen
    Peter Cohen
    01.29.2012

    The iPhone might not officially be on the magenta network, but T-Mobile isn't about to turn its back on a million paying customers, either. According to a document obtained by TmoNews, the network plans to offer new "common procedures, information about feature and specifications and other basic device questions" to iPhone users starting Monday. T-Mobile has long had an open-door policy for customers with unlocked iPhones, since it doesn't have its own to sell -- though T-Mo CTO Neville Ray is hoping really hard that will change. Someday.

  • T-Mobile, Walmart do another kumbaya with contract-free unlimited family plan for 3G users

    by 
    Jason Hidalgo
    Jason Hidalgo
    01.18.2012

    Remember that 4G plan that T-Mobile and Walmart started collaborating on last year? Well, the two companies are making yet another announcement, teaming up on an improved Family Mobile Plan with unlimited 3G talk, text and web. For those who like cheap dates with no long-term commitments, the news gets even better at $45 per month for the first line ($35 for each additional line) with no contract necessary. There is a bit of a catch as your data speed gets throttled after you exceed your cap -- 5GB if you sign up before March 16 and 250MB if you sign up after that. But, hey, that's still better than being charged overage fees. You also have to pay a one-time $25 Starter Kit fee for each line.

  • T-Mobile USA and AT&T's seven-year UMTS roaming agreement gets detailed

    by 
    Darren Murph
    Darren Murph
    12.20.2011

    Oddly enough, the main upside of the proposed T-Mobile USA / AT&T tie-up is coming to fruition, despite the fact that neither carrier will be merging into the other. We'd heard shortly after the breakup that both operators would be agreeing to a seven-year roaming deal, but hadn't noticed any specifics on it until now. According to T-Mob's parent company Deutsche Telekom, the two have come to terms on a UMTS roaming agreement for the US (read: no international deals here), which will "allow [T-Mobile] to improve its footprint significantly among the US population and offer its customers better broadband coverage for mobile communications services in the future." The carrier's population coverage will increase from 230 million potential customers at present to 280 million. As a result of the deal with AT&T, coverage will be extended to many regions of America in which T-Mobile USA previously had neither its own high-speed mobile communications network nor the associated roaming agreements. As if that weren't enough, T-Mobile USA will also receive a large package of AWS mobile spectrum in 128 Cellular Market Areas (CMAs), including 12 of the top 20 markets (Los Angeles, Dallas, Houston, Atlanta, Washington, Boston, San Francisco, Phoenix, San Diego, Denver, Baltimore and Seattle). Oh, and Deutsche Telekom gets $3 billion in cash. #winning

  • AT&T blows a gasket, calls FCC report 'an advocacy piece, not analysis'

    by 
    Darren Murph
    Darren Murph
    12.01.2011

    You know who's madder than hot fury right now? That guy you picked last on your recreational kickball squad. Also, Jim Cicconi, AT&T Senior Executive Vice President of External & Legislative Affairs. He's credited with penning a scathing response to the recent FCC Staff Report surrounding the proposed AT&T / T-Mobile transaction, which obviously didn't go at all in the way that the former had intended. In fact, he goes so far as to call the document "so obviously one-sided that any fair-minded person reading it is left with the clear impression that it is an advocacy piece, and not a considered analysis." And in turn, effectively teaches us that his rebuttal is equally so. As you'd expect in any legal / political throw down with billions at stake, AT&T feels that the report "cherry-picked facts to support its views, and ignored facts that don't." Hardly shocking, mind you, but it's the clearest evidence yet that the company isn't backing down from its stance. Of course, with a $4 billion break-up fee looming if this all falls apart, it's probably worth a few Hail Marys along the way. As you'd expect, Sprint also took the time to respond to AT&T's response of an FCC report, which responded to both Sprint and AT&T's initial responses. You'll find that, and perhaps other tales of intrigue, after the break.

  • Daily Update for November 10, 2011

    by 
    Steve Sande
    Steve Sande
    11.10.2011

    It's the TUAW Daily Update, your source for Apple news in a convenient audio format. You'll get all the top Apple stories of the day in three to five minutes for a quick review of what's happening in the Apple world. You can listen to today's Apple stories by clicking the inline player (requires Flash) or the non-Flash link below. To subscribe to the podcast for daily listening through iTunes, click here. No Flash? Click here to listen.

  • T-Mobile USA Q3 2011 earnings: income and smartphone subscribers rise, net income at $332m

    by 
    Brian Heater
    Brian Heater
    11.10.2011

    T-Mobile USA issued its third quarter financials, and things are looking up over last quarter -- if only just slightly. The carrier posted service revenues of $4.67 billion -- that's a modest 0.1 percent increase over the second quarter, but down 0.9 percent over this time last year. Net income, meanwhile is at $332 million -- up 57-percent from Q2 2011 and four-percent from Q3 2010. The quarter also saw the addition of 126,000 customers (includes postpaid and prepaid users)-- a marked improvement from the loss of 50,000 last quarter. The only major US carrier without an iPhone is currently host to 33.7 million customers -- 10.1 million of whom own a 3G/4G smartphone, the latter of which is a 40 percent jump over this time last year.

  • T-Mobile's Andrew Sherrard: 'the iPhone is not the only option'

    by 
    Joseph Volpe
    Joseph Volpe
    10.22.2011

    Remember when T-Mobile CMO Cole Brodman splashed a bucket of cold water on our hot iPhone 4S dreams? Yeah, well the carrier's back to clarify its glaring lack of the handset in its lineup, and it appears the choice wasn't the company's to make. In a statement released today, SVP of Marketing Andrew Sherrard expressed the operator's desire to play host to Apple's latest device, but claims Cupertino's omission of an AWS-friendly radio is the true culprit. In order for that phone to run competently on T-Mo's 4G network, those 1700MHz bands would need to be serviced. In its stead, the exec points to other more capable phones currently on offer -- namely, those bearing Android -- while referring to the 4S' apparent network issues. Fighting words or just a case of the sads? Follow past the break for the full quote straight from Magenta's mouth.

  • T-Mobile and Walmart offer 4G with no long-term contract, avoiding the pain of divorce

    by 
    Daniel Cooper
    Daniel Cooper
    10.03.2011

    Tree-Mobil... sorry, T-Mobile and Walmart are offering up an exclusive "No Annual Contract" deal for commitment-phobic customers who want to get 4G mobile data. The $30 a month Monthly4G plan gives you unlimited mobile data, with the first 5GB coming down through America's so-called largest 4G network. After you pass that limit, your data shuffles down at 2G speeds. You also get unlimited text messages and 100 included minutes of talk, but you're probably more interested at getting at that data, aren't you? The service will be available from October 16th, to coincide with Walmart swelling its range of budget T-Mob handsets to six, including its first pre-paid 4G handset. After the break we've got some official looking words, neatly arranged into a press release.

  • Samsung Galaxy Tab 10.1 coming to T-Mobile

    by 
    Darren Murph
    Darren Murph
    09.28.2011

    See that there? That's confirmation from T-Mobile USA that it'll be stocking the Galaxy Tab 10.1 soon. Unfortunately, there's no word on whether the model it hawks will boast a WWAN module (or if it's just a magenta-hued WiFi edition), but you can bet we'll be keeping our eyes peeled for news as it comes. For now, hit the source link to "Like" or "Pretend to Dislike."

  • T-Mobile: 90 percent of 2011 smartphone sales were Android, 'ball is in Apple's court for iPhone 5'

    by 
    Dante Cesa
    Dante Cesa
    09.26.2011

    Here at Mobilize, T-Mobile's CMO Cole Brodman revealed that over 75 percent of his company's phones sold in 2011 were smartphones, with 90 percent of those powered by Google's green little robots (read: Android). In a sense, that's not too shocking given the carrier's current portfolio, but it's still a truly dominating figure. We're going out on a limb and guessing that the other 10 percent are enterprise BlackBerry users, mixed in with a few enigmatic renegades for good measure. When asked about other platforms, like RIM, the CMO mentioned he was hopeful for a comeback from the latest crop of Canuck-sourced BlackBerry devices. He also noted that video was responsible for over half the traffic on T-Mob's 4G network. Finally, when asked about the iPhone 5, Brodman responded coyly: "the ball is in Apple's court. [We'd] love to have the iPhone... whenever Apple lets us know." In other words, don't bank on a T-Mob iPhone early next month. Keep up with our Mobilize 2011 coverage here! %Gallery-134903% %Gallery-134902%