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  • LG's 'proactive' AI predicts appliance problems before they happen

    by 
    Richard Lawler
    Richard Lawler
    08.28.2019

    Earlier this year during its CES press conference, LG made the case for using AI-linked devices to change our lives. While not everyone was sold on the vision, it has continued with the ThinQ-branded push to connect and control everything, and ahead of the IFA 2019 event, LG has announced that the Proactive Customer Care service mentioned during CES will be available across several European countries this year, before extending to North America and Asia in 2020. Exactly how "AI" is present in the service is unclear, but to start, appliances like front-loading washing machines and refrigerators will feed into the service, which generates tips on how to use them better, and can apparently inform owners of potential problems before they occur. One specific instance cited is monitoring any fluctuations in temperature in a freezer with alerts that go out if it shifts beyond three degrees. We'll have to see it in action to know if the hints are worth anything, but the ThinQ AI experience will kick in as soon as units are installed with checks to make sure they're set up properly. Also unclear are the privacy and security implications. These devices will generate a ton of data about their users and even in the land of the GDPR, knowing where it's all going and who will have access is a priority before plugging one in and connecting it to a network, although LG has touted its ability to do secure AI processing even offline..

  • Whirlpool

    Whirlpool will let you control appliances with your Wear OS watch

    by 
    Kris Holt
    Kris Holt
    01.03.2019

    At CES last year, Whirlpool announced Alexa and Google Assistant support for its smart appliances, and noted it was working on an Apple Watch app. This time around, the company has revealed plans for more ways to control its smart home products with Wear OS support, which will arrive later this year.

  • LG

    LG appliances now respond to both Alexa and Google Assistant

    by 
    Jon Fingas
    Jon Fingas
    04.17.2018

    LG has officially joined the ranks of appliance makers that support more than one voice assistant. The electronics giant has announced that its current collection of ThinQ-branded appliances now takes commands from both Amazon's Alexa and Google Assistant. The amount of control you'll have will vary, of course, but there are common elements: you can make ice in your fridge door, turn off the oven or cool down with your air conditioner.

  • Bosch's stain scanner knows what you spilled on your shirt last night

    by 
    Edgar Alvarez
    Edgar Alvarez
    09.02.2017

    German technology giant Bosch is mostly known for making home appliances. And at IFA 2017, the company is showing off a concept that it hopes can add a new dimension to those products. The X-Spect is a portable device that detects fabric composition, scans stains and figures out what your food is composed of. As pictured above, it looks a lot like a TV remote, and it features a tiny screen and capacitive touch buttons that let you browse through menus. Right now, Bosch is demoing the X-Spect, which weighs a mere 200 grams (less than half a pound) alongside one of its WiFi washers to deliver "optimal" cycle recommendations.

  • Samsung's 'AI-powered' washer is just trying to save you time

    by 
    Edgar Alvarez
    Edgar Alvarez
    09.02.2017

    IFA 2017 isn't all about smartphones, smartwatches and cute droids. The event is also a chance for companies to showcase their latest innovations for home appliances. Samsung did its part this year with the WW8800M washer, which sports technology called QuickDrive that promises to complete a full load of laundry in just 39 minutes --typically, it's about 70. The company says it's able to do this without compromising washing performance, energy efficiency and fabric care, something that will matter deeply to people who are extra conscious of how they do their laundry. Oh, and it says AI is involved.

  • Scott Olson via Getty Images

    GE's $99 'Talking Laundry' box was built for the blind

    by 
    Timothy J. Seppala
    Timothy J. Seppala
    07.20.2017

    Doing laundry might be dead simple for most people, but the visually impaired don't have it so easy. To make that easier, GE Appliance's skunkworks division FirstBuild -- along with the help of a 14 year-old -- has designed a system called Talking Laundry. With a name like that, the invention is pretty self-explanatory: it's a metal box (below) that audibly tells you how much time is left in a given wash cycle, and simplifies controls to one knob each for a washer and dryer.

  • Getty Images

    Google Assistant helps with chores on LG appliances

    by 
    Edgar Alvarez
    Edgar Alvarez
    05.17.2017

    Google Home's voice platform will soon be supported by some LG smart appliances. Today, as part of the company's I/O 2017 developers conference, LG revealed that its Signature-branded washing machines, dryers, fridges, ovens and air purifiers are getting a Google Assistant update later this month in the US. This means you'll be able to use voice commands to do things like tell your fridge to make more ice, or get real-time air quality updates from your air purifier. LG says these kind of features are also coming to its connected air conditioners and robotic vacuums, such as the Hom-Bot Turbo+, adding that the goal is to make even more appliances compatible with Google Assistant down the road.

  • Samsung goes overboard to make you care about laundry

    by 
    Jon Fingas
    Jon Fingas
    01.01.2017

    Let's be honest: it's hard to get excited about laundry machines. Even when they have neat party tricks like Amazon refills and smartphone apps, it really boils down to one question: does it clean your clothes properly? Samsung thinks it can do enough to make you sit up and take notice, though. It's unveiling a FlexWash + FlexDry laundry machine combo that includes both dual washers (which we've seen before) and dual dryers. You can completely clean your delicates without having to disrupt your main load, for instance, or run up to four loads at once if it's particularly busy.

  • REUTERS/Steve Marcus

    Samsung recalls 2.8 million top-loading washing machines

    by 
    Matt Brian
    Matt Brian
    11.04.2016

    No company likes to issue a product recall, but Samsung is having to deal with its fair share as of late. After going some way to reduce the damage following the disastrous launch of the Galaxy Note 7, the company has today made the headlines again after issuing an urgent recall on 2.8 million top-loading washing machines.

  • REUTERS/Steve Marcus

    US regulators warn customers about exploding Samsung washers

    by 
    Billy Steele
    Billy Steele
    09.28.2016

    Just days after Samsung began replacing defective Galaxy Note 7s due to a risk of exploding batteries, the company faces another major product issue. The US Consumer Product Safety Commission (CPSC) issued a warning today after multiple reports of top-loading washing machines exploding. Owners of Samsung appliances in Georgia, Indiana and Texas say that they were doing a load of laundry when they heard a loud boom.

  • Whirlpool washer and dryer can order refills with Amazon Dash

    by 
    Jon Fingas
    Jon Fingas
    07.20.2016

    If you hate having to swing by the store to get washing detergent and dryer sheets, Whirlpool has you covered. The appliance maker's Smart Top Load Washer and Dryer can now use the Amazon Dash Replenishment Service to automatically re-order supplies. Once you've synced your Amazon account, you don't have to lift a finger -- the machines will estimate when you're running low and ship accordingly. This is just one part of a smarter design (they already talk to your smartphone and Nest thermostat), but it could make the biggest difference.

  • LG and Samsung end their war over broken washing machines

    by 
    Jon Fingas
    Jon Fingas
    03.31.2015

    LG and Samsung just can't stay mad at each other over a few broken washing machines. The two electronics giants have agreed to end the legal disputes that emerged after Samsung accused an LG exec of willfully wrecking its washers at the IFA trade show last year. As LG explains to us, it was in the "best interest" of not just the companies, but South Korea. The country is dealing with a rough economy, you see, and the two sides would rather focus on more appealing products than tearing each other down in court. The truce doesn't let LG off the hook -- South Korean law still lets authorities dole out punishment even if the plaintiff withdraws. Both LG and Samsung have asked for leniency, however, so it won't be surprising if this washing machine war ends without any casualties.

  • LG exec charged with ruining Samsung washing machines (update: video)

    by 
    Jon Fingas
    Jon Fingas
    02.15.2015

    LG's appliances leader isn't going to escape allegations that he wrecked Samsung washers at a German store. South Korean prosecutors have charged both the executive, Jo Seong-Jin, and two other LG employees with purposefully damaging the defenseless laundry machines. Jo's lawyer doubts that there's enough evidence, but something tells us that the court won't let his client off that easy. Samsung certainly won't. Reuters understands that mediation talks between LG and Samsung fell apart, and the two are still at each other's throats after Samsung Display workers were charged with stealing OLED screen technology from LG Display. In many ways, the washer case reflects the sheer amount of pride the two Korean tech giants have -- they'd rather go to trial over seemingly inconsequential costs than eat their humble pie. Update: LG has released an annotated and edited video of the incident (below) in an effort to gain public support. It shows several LG employees, including Jo, inspecting the machine in plain sight of Samsung security guards. Jo is shown pushing on the door vertically in an inset closeup, but LG said that's a routine test he performs on appliances.

  • GE's smart appliances let you take control with your phone

    by 
    Jon Fingas
    Jon Fingas
    01.05.2015

    It's now fairly easy to get at least a few connected appliances, but it's still rare to see a full range of them. What if you want to outfit your whole home with smart equipment? GE thinks it has an answer with its new Profile line. The series' dishwasher, fridge, laundry combo, ovens and water heater all give you control from a smartphone. You can preheat your oven before you get home, or tell your water heater that you're going on vacation. Your washer will let you know when your clothes are done, and your fridge will warn you if someone left the door open. Only the ovens are available today, though, so don't start planning a home technology revamp just yet. While the water heater arrives in February, you'll have to wait until the spring to get either the fridge or the laundry pair -- and the dishwasher won't arrive until 2015 is almost over.

  • Could your washer really charge your smartphone from across the room?

    by 
    Daniel Cooper
    Daniel Cooper
    10.31.2014

    Wireless charging is a little bit more convenient than plugging your device in, but was picking up a microUSB lead ever that much of a chore in the first place? White goods and TV supremos Haier believe so, which is why it's signed a development pact with wireless charging outfit Energous. The latter company's WattUp technology promises to deliver power over the same radio bands as a WiFi router and is apparently able to charge a smartphone from distances of up to 15 feet. The idea, at this early stage, is to cram these power transmitters into Haier's refrigerators, washing machines and microwaves, so that you can re-juice your phone while you wait for your dinner and do your laundry.

  • Samsung WiFi Washer and Dryer hands-on (video)

    by 
    Billy Steele
    Billy Steele
    01.10.2012

    We've all needed to keep the laundry going while we're out and about. Samsung is looking to help with that and let us in on their plans at yesterday's presser. The WF457 washer and dryer set houses an 8-inch touchscreen, is WiFi-enabled and can be controlled from inside or outside of the home via a mobile app. With your smartphone or tablet, you can choose the cycle, duration and set-up notifications on your mobile device once the job is done. Neither are available as of yet, but rest assured, this will be a neat piece of tech you should consider. Want a demo? Head on to the gallery below and video. After spending some time controlling a few eight second demo cycles, we were pretty impressed with the system as a whole. Amazingly enough, our load of towels was completely dry. The app worked well and stayed connected for the most part -- granted, we were in the midst of the CES WiFi crossfire. We did encounter some issues when controlling the dryer with a smartphone and then interacting with the appliance's touchscreen. The SmartHome tech seemed to only like to take orders from one source at a time. Other than that, everything went off without a hitch and the phone notification feature is quite a nice touch. Either way, not having to get up to fluff those 400-thread-count sheets is a luxury we can all enjoy in some capacity.

  • Siemens shows off iPad-controlled homeConnect appliances

    by 
    Brian Heater
    Brian Heater
    08.31.2011

    You use your mobile device for pretty much everything these days, right? So why not the kitchen? That was part of Siemens' pitch today at IFA -- the ability to control your cooking and dish washing from afar. The company debuted homeConnect, a "networked kitchen," which lets homeowners check on their energy consumption, shut down appliances remotely, receive notifications when the washing is done and view the contents of their fridges in real time -- with the help of internal cameras trained at the food. By downloading recipes from the internet, users can also import temperature and cooking times. This isn't the first time we've seen some kitchen-based connectivity, of course -- LG debuted the similar smartphone-based Thinq line at CES earlier this year. %Gallery-132133%

  • LG's Thinq automated oven, refrigerator, and washer / dryer are the future now (hands-on)

    by 
    Thomas Ricker
    Thomas Ricker
    01.09.2011

    Ah, the connected home... the ultimate Jetsonian fantasy that refuses to come true. LG's doing its best to change that with its Thinq lineup of connected appliances announced and demonstrated for the first time here in Las Vegas. The details of connectivity and interoperability are scarce but we do know that the appliances support both WiFi and ZigBee connectivity in order to communicate with each other, your in-home smart meter, and with smartphones when outside of the home. So far, LG has announced four Thinq devices including a vacuum, fridge, oven, and washer and dryer pair. That's a pretty strong foundation to build from especially if your home is already equipped with ZigBee devices like automated light switches, window controllers, and locks. Each LG appliance brings a rather lengthy list of features many of which are accessible remotely on a smartphone app (Android was demonstrated). It's just hard to fathom how useful they are without a humanoid robot capable of moving the finished wash into the dryer or putting the porkroast in the oven. And while being able to look up the contents of your fridge as you enter the supermarket sounds compelling, knowing that the owner has to manage the list manually (there's no UPC code scanner and RFID is still just a dream) tarnishes our enthusiasm quite a bit. Still, Thinq is definitely a step in the right direction. Watch LG make its pitch after the break. %Gallery-113469%

  • LG debuts washer and dryer that play 'tunes' for problem diagnosis

    by 
    Laura June Dziuban
    Laura June Dziuban
    08.11.2010

    LG's just outed an updated washer-dryer combo that might get us interested in learning how to do our own laundry yet. Equipped with a new tech called SmartDiagnosis, the appliance (when not functioning properly) prompts the user to punch in a specific combination sequence on the device. The washer or dryer then plays aloud a series of tones, which a technician can use over the phone to determine what the problem is. This method, it would seem, trumps having to describe what's going on to someone over the phone, and can help troubleshoot any issues that might be solvable sans housecall. They're not the cheapest laundry machines we've ever seen -- about $2,000 each -- but we'll take two, please.

  • Samsung's CES household appliance lineup: everything but the kitchen sink

    by 
    Darren Murph
    Darren Murph
    01.07.2009

    If you thought Samsung would stop at the home theater at CES 2009, you've got another thing coming... from the kitchen. The RFG299 French Door refrigerator not only includes an eco-friendly design, high-rate urethane insulation, LED interior lighting, an EZ-Open handle and 28.5 cubic feet of storage, but it also boasts a 7-inch LCD on the outside. As we make our way down to the laundry room, we find the WF448 front loading washer, which features the firm's VRT technology to reduce noise and vibrations; better still, the included Steam Refresh and Odor Removal settings are perfect for neutralizing those absolutely rotten tees that grow increasingly rank with every passing deathmatch. No prices are mentioned, but they should fit just fine on your wedding registry.%Gallery-40654%