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You may have heard the hubbub in the last 24 hours about AT&T's new Terms of Service for its DSL accounts, and its apparent hardline approach to customers who may criticize the company. For those of you not up to speed, the long and short of it is that the TOS stipulates that AT&T can and d

7 years ago 0 Comments
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Recently, Sprint decided to cut its losses and give a number of CSRs a break from the nagging when it pulled the plug on nearly 1,200 of its mobile customers. Apparently, these whiners were dialing in \"40 to 50 times as often\" as the \"average customer,\" and after failing to appease them, the firm ch

7 years ago 0 Comments
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Recently, Sprint decided to cut its losses and give a number of CSRs a break from the nagging when it pulled the plug on nearly 1,200 of its mobile customers. Apparently, these whiners were dialing in \"40 to 50 times as often\" as the \"average customer,\" and after failing to appease them, the firm ch

7 years ago 0 Comments