In-flightInternet

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  • Gogo's hybrid GTO technology bringing 60Mbps download capability to airlines in 2014

    by 
    Darren Murph
    Darren Murph
    09.11.2013

    In a way, in-flight WiFi still seems like the future. It's the internet, in the air, while traveling at 30,000+ feet. Clearly, just having access isn't good enough, as a smattering of opponents have stepped into a segment long dominated by Gogo with snazzier, satellite-based alternatives. Over the past few years, ViaSat has stepped up in an effort to offer flyers something that Gogo's existing services won't: streaming video. While Gogo's air-to-ground network is great for latency, it struggles with bandwidth, as anyone on a crowded flight from JFK to SFO will likely attest. Today, Gogo has taken the wraps off of GTO (Ground to Orbit), described as a hybrid technology that will be "capable of delivering more than 60Mbps to the aircraft." For those keeping score, that's a 20-fold increase from where Gogo started just a few years ago. We spoke to a company representative leading up to the reveal, who confirmed that GTO is a proprietary offering, and will lean on satellites for the downlink while using existing ground-based transceivers for the uplink. For users, that means that latency will remain low, uploads will remain sluggish, and downloads will improve dramatically. Gogo points out that precious little will need to change for airlines to take advantage; there's a new antenna, which is actually half as large as the existing one, but most everything else will remain the same. Virgin America will be the launch partner of the new service, which is expected to be available in the second half of 2014; we asked if any other airlines were onboard beyond that, but were left to make assumptions for ourselves.

  • Gogo gets the green light to provide in-flight WiFi over Canada

    by 
    Edgar Alvarez
    Edgar Alvarez
    08.28.2012

    Folks over in the US of A have been utilizing Gogo's up-in-the-air wireless amenities for quite some time now, which isn't something we can say about our dear neighbors from The Great White North -- unless, of course, you count the company's current Aircell's Gogo Biz service. That said, Gogo's finally received the go-ahead to bring its in-flight WiFi goods to both commercial and business planes that are traveling within Canada and cross-border to the States, allowing the internet provider to deliver "seamless service" all-around. According to Gogo, the network will be fully operational by the end of next year, with the company assuring fellow Canadians that they, too, can "soon experience the same technology that has a proven track record of performance and reliability in the U.S." Hit the PR below to delve into the formal nitty-gritty.

  • The Engadget Interview: ViaSat CEO Mark Dankberg on Exede and the future of in-flight WiFi

    by 
    Zach Honig
    Zach Honig
    04.11.2012

    When you think about satellite internet, dismal speeds, ridiculous latency and astronomical fees are likely first to come to mind. But the only technology capable of blanketing our entire planet in connectivity is now able to provide a fast, consistent and affordable experience, thanks to one market-leading company, and the vision and leadership of Mark Dankberg. Launched from Dankberg's home in Southern California, ViaSat lit up on the map in 1986, and spent the first two decades focused on government and corporate contracts. Last year's launch of ViaSat-1, however, beamed the company straight toward the top of the North American satellite broadband market, bringing high-speed internet to the rural masses. Pair the company's Exede household product with airline contracts for in-flight WiFi, and you have one ever-growing infrastructure giant. We sat down with Dankberg -- ViaSat's CEO since inception -- at the company's Carlsbad, California headquarters, learning about the Exede service launch, a portable newsgathering rig and what the future of in-flight WiFi may look like on airlines like JetBlue and United. Join us past the break for the interview in full, and an inside look at how ViaSat plans to transform the entire satellite internet experience.

  • Americans rule in-flight internet adoption -- for now

    by 
    Christopher Trout
    Christopher Trout
    08.03.2011

    It doesn't get more American than gnawing on a doughnut sandwich while watching Toddlers in Tiaras, right? Well, apparently, the only thing more American is engaging in these two acts while connected to in-flight internet. In a recent BBC article, Gogo's Jon Cobin said at least 1,200 commercial aircraft flying over these here amber waves of grain offer up WiFi, while there are only 100 [commercial] flying machines serving on-board connectivity in the rest of the world. Delta's just announced full, fleet-wide WiFi connections on domestic flights, while most other major US carriers offer internet access on all or some of their planes. As the BBC points out, that could have something to do with the slow roll out of satellite-based systems -- many American airlines depend on Gogo's land-based services. Unfortunately for you die-hard patriots, however, acceptance of satellite broadband seems poised to take flight in the near future. At least we'll always have Eden Wood.

  • Gogo launches in-air multimedia platform, details international expansion plans

    by 
    Darren Murph
    Darren Murph
    07.14.2011

    It's at least six months behind schedule at this point, but we guess late's better than even later. We'd known that Aircell Gogo (yeah, it's officially changed!) was aiming to get into the in-flight entertainment business, and today it's dishing the real dirt. It's hoping to "extend the company beyond internet connectivity," and apparently that means introducing an in-air multimedia platform. Per the company, it'll allow users to tap into "real-time travel information, destination content, news / information and exclusive shopping deals" right within their web browser, and it'll also give airlines the opportunity to offer passengers access to the latest movies and TV shows through Gogo's new streaming video product. We're guessing that last bit is what'll make legacy outfits think twice before shelling out for another round of Panasonic in-seat head units, particularly since there's no air-to-ground connectivity needed. Even today, average JPEGs are compressed when downloaded and uploaded through Gogo, making it just about impossible for folks who actually work with images to get anything finalized in the sky. Upon hearing of its initial plans, we wondered one thing: if Gogo can't handle uncompressed JPEGs, how the heck is your streaming video going to look with every other middle-seater trying to load the latest episode of Weeds? Thankfully, our fears were pushed aside after hearing that the IFE portion (read: the service that serves up multimedia) will be locally based on the plane, with an undisclosed protocol pushing material from the cockpit to your display. Executives confirmed that the goal is to serve an entire plane, but it sounds as if there will certainly be some limits in place at first -- though, unless the entire plane hops onboard with the new program on Day 1, it probably won't become an issue. Read on for more...

  • Boingo teams with Gogo for in-flight internet magic, leaves us wanting more

    by 
    Darren Murph
    Darren Murph
    06.27.2011

    So, here's the good news: Boingo Wireless has teamed up with Aircell, a company that provides WiFi in the skies. Now, the bad news: it barely matters. At first blush, we assumed a Boingo / Gogo tie-up would allow monthly subscribers to the former to get gratis access to the latter; in fact, that's not at all the case. According to the release (shown in full after the break), in-flight access "is a premium service and is not included in monthly plans," and in fact, there's not even a discount given to Boingo subscribers. The point here? To make billing even easier, since you're logging in with your Boingo credentials. Gee, thanks.

  • Lufthansa launches in-flight WiFi on intercontinental flights, ushers in 'the future'

    by 
    Darren Murph
    Darren Murph
    12.04.2010

    There's just no two ways about it: what Lufthansa has managed to accomplish here is nothing short of incredible. While avid jetsetters have been enjoying in-flight WiFi on (select) domestic routes for a few years now, the in-flight fun has been coming to an abrupt halt when boarding a flight requiring a passport. The dream of long-haul in-flight internet has felt like a distant one, but it seems that the future is indeed happening today. The carrier's FlyNet service has been relaunched this week, and with assistance from Panasonic and the 802.11n gods that be, it's now offering broadband internet access on intercontinental routes. At first, the service will be limited to select North Atlantic routes, but access should be available on "nearly the entire Lufthansa intercontinental network by the end of 2011." No specific performance figures are being released, but the company does call it "extremely fast" and quick enough to open large attachments "without delay." Better still, the airline will be enabling cellphone data access (GSM and GPRS) in the spring of next year, giving highfalutin' bigwigs the ability to send and receive the most expensive text messages of their life. Deutsche Telekom will be providing the actual internet service, with pricing set as such: €10.95 (or 3,500 miles) for one hour or €19.95 (or 7,000 miles) for a 24-hour pass that also allows patrons to access the web on "on all Lufthansa connecting flights equipped with a hotspot during the period of validity as well as after the flight in Lufthansa lounges." Oh, and did we mention that it's totally free through January 31st, 2011? It is. Update: We're seeing expected uplink rates of 1Mbps, with download rates reaching 5Mbps. Not bad for being over an ocean. %Gallery-109227%

  • Delta expands WiFi access to select regional jets

    by 
    Joseph L. Flatley
    Joseph L. Flatley
    11.30.2010

    Good news, frequent (and not so frequent) fliers. In addition to offering free Goggle-sponsored WiFi on its long-range flights this holiday season, Delta has announced plans to expand Gogo internet access to many of its regional jets, beginning in January. The company says that it should have this next wave of upgrades done by the end of 2011. This will definitely come as a relief to those of us who will be enjoying hours-long "regional" flights in the new year, either on Delta planes or those of its regional partners (including Shuttle America, Comair, and Atlantic Southeast). The expansion will apply only to aircraft with a first class cabin -- you know, the spacious compartment you pass through before being herded into the back with the rest of us schlubs.

  • Passengers net free WiFi while flying Delta, AirTran or Virgin America this holiday season

    by 
    Darren Murph
    Darren Murph
    11.08.2010

    It's certainly not the first free in-flight WiFi promotion that we've seen, but this one's hitting at just the right time. For goodhearted, family-minded individuals who plan on jumping ship and heading to greener pastures for the holidays, you'll be elated to know that Delta, AirTran and Virgin America are all offering gratis in-flight Wi-Fi for the holidays. And shockingly enough, there's no catch. Despite being sponsored by Google's Chrome browser, you won't actually need it to access the respective services. Oh, and for those curious, the deal is active from November 20th, 2010 to January 2nd, 2011. You know, right before every nerd in the universe flies into LAS for CES. Nice cutoff date, guys.

  • Alaska Airlines fires up in-flight WiFi between Anchorage and Fairbanks, promises more in 2011

    by 
    Darren Murph
    Darren Murph
    10.23.2010

    It's hard to say if Alaska Airlines' relationship with Row44 has fizzled, but unlike that WiFi'd route between San Jose and Seattle, the aforesaid airline is relying on Aircell to provide in-flight WiFi on flights between Anchorage and Fairbanks. Reportedly, Gogo service is live today for customers flying between those two locales, with it being completely gratis until the remainder of Aircell's network in the state of Alaska goes live over the next few months. Best of all, Aircell has promised to "expand its network to include Southeast Alaska by the end of the year," ensuring that it's not The Last Frontier in absolutely every possible way.

  • Boeing installs 50Mbps eXConnect broadband on 737

    by 
    Donald Melanson
    Donald Melanson
    10.21.2010

    Cathay Pacific has already promised that it would bring 50Mbps in-flight broadband to some of its fleet by 2012, but it looks like Boeing has beat it to the punch to become the first to actually take the service to the skies. The company has just announced the first certification and installation of Panasonic Avionics' eXConnect in-flight internet service in one of its Boeing Business Jet 737 aircraft, which will initially be used by Panasonic itself for ongoing testing and demonstrations. That's the same system that will be used by Cathay Pacific, and consists a fuselage-mounted antenna that communicates with a network of satellites to deliver speeds of up to 50Mbps, or about a hundred times faster than most competing in-flight WiFi. Unfortunately, there's still no word on any further expansion to commercial aircraft, so Cathay Pacific may well still wind up being the first in that respect. Full press release is after the break.

  • HasWiFi answers a vital question: does my flight have WiFi?

    by 
    Darren Murph
    Darren Murph
    10.12.2010

    It's a resource we've all needed for years -- ever since Gogo began its quest to infiltrate each and every airline cabin in America in hopes of installing a router or two. HasWiFi is a simplistic (read: won't kill your mobile browser) site that serves one primary purpose: to tell you whether or not your upcoming flight will have sweet, succulent in-flight WiFi available. Better still, users can even vote Yes or No to whether their flight actually does have in-flight WiFi... you know, in case a carrier yanks it from one plane or installs it in another that's not listed. And if you're already down with TripIt, well, searching gets even easier. Head on over and punch in your next flight -- crossed fingers are highly recommended.

  • NetJets begins Aircell in-flight WiFi installations, won't stop anytime soon

    by 
    Darren Murph
    Darren Murph
    07.29.2010

    It's one thing to expect in-flight WiFi on a commercial flight serving two or three hundred addicted peons, but how on Earth has it taken until now for NetJets to hop onboard this bandwagon? For those unaware, NetJets hosts the world's largest fractional fleet of business-oriented aircraft, and those that lay claim to portions of its herd are amongst the most wealthy this world has to offer. Currently, the outfit has just over 800 planes, and starting next month over 250 of them (in the midsize and large-cabin categories) will be equipped with Aircell's high speed internet service. In time, NetJets is planning to have "all future fleet aircraft, including light cabin models, delivered from the factory with high speed internet," and we're guessing that the jetsetters who drop the Benjamins to have their own plane are as anxious as ever for the future to be now. After all, who wouldn't want to tweet images of filet mignon from 35,000 feet?

  • FaceTime video call works beautifully on airplane's in-flight WiFi (video)

    by 
    Darren Murph
    Darren Murph
    07.13.2010

    Yeah, seriously. While Aircell's Gogo in-flight WiFi service has been blocking VoIP calling services (Skype being the most obvious example) from day one, it's apparently not throwing the same brick wall in the face of Apple's new standard. Our good pals over at TUAW managed to record a (relatively) solid two minute FaceTime conversation with an iPhone 4 owner, and only after you realize that said owner is a few thousand feet above the Earth's surface does this all become a lot more interesting. We know for a fact that certain iPhone 4 owners have had difficulty with FaceTime conversations when using highly firewalled access points (like those found in hotels and corporate offices), but it seems as if seat 16A is cleared for transmission. For now, anyway. Head on past the break to peek the FaceTime ad that Apple forgot to make.

  • US Airways finally secures Gogo in-flight WiFi, adding to all A321's by June

    by 
    Darren Murph
    Darren Murph
    03.29.2010

    We heard last summer that 2010 would be the year for US Airways to gain in-flight internet, and sure enough, America's worst legacy airline has made good on said promise. As of now, a grand total of five Airbus A321 planes are equipped with Gogo, and if you're lucky enough to end up on one, you'll get a single free session through June 1st provided that you're a first-time Gogo user. Speaking of early June, that's when all 51 of the outfit's A321's will be lit with WiFi, and better still, you'll be able to see right away if your flight will be wired (or unwired, as it were) at the time of booking. There's no mention of expansion plans beyond that, and we still haven't received an apology for refusing us a gratis glass of water on a 6.5 hour flight in August of 2008. No, we're not bitter. At all.

  • Aircell to start in-flight video download service later this year

    by 
    Darren Murph
    Darren Murph
    01.10.2010

    Aircell may have skipped out on having a presence at CES this year, but that doesn't mean that nothing is going on in the wide, wacky world of in-flight internet. The company confirmed to us via email that it's planning a new video download service for 2010, a little something that'll go by the name Gogo Video. PC World was able to sit down with Eric Lemond, director of product management for the company, and they found that the service will be a lot like the iTunes Video Store in function. Users will be able to tap into their onboard WiFi in order to suck down TV shows and film rentals, which will be available for viewing up to 24 hours from the time of purchase. The files themselves will remain on the laptop (as in, this isn't just a streaming service), and while the exact launch date has yet to be nailed down, we are told that it will only be available for Windows laptops initially. Prices should range from $2 to $4 based on the programming, though we're still waiting to hear what kind content partners will be signing on. Fret not, jetsetters -- the unfriendly skies are about to get a bit more bearable.

  • US Airways launching Gogo in-flight internet next year, to show WiFi logo when booking

    by 
    Darren Murph
    Darren Murph
    07.23.2009

    Our wildest, most frenzied dreams are coming true, airline by airline. As Aircell steps in to infiltrate yet another legacy carrier here in America, US Airways has finally caved to the pressures of being an airline in 2009 by announcing its intentions to get Gogo on a select few of its planes. Starting in early 2010, Gogo in-flight internet will be added to its fleet of 50 A321 aircraft, and while that's certainly not a jaw-dropping amount, it's better than zilch. Of note, US Airways also has plans to let consumers see if their proposed flight will have WiFi when booking online, and while we can't help but celebrate such an achievement, we're also mighty fearful that this will lead to yet another fee for the privilege of riding on a WiFi-equipped plane. You know -- considering that this airline once refused water to passengers on a 6.5 hour flight last August.[Via Gadling]

  • Aircell offers short haul, 24-hour Gogo in-flight internet passes

    by 
    Darren Murph
    Darren Murph
    07.15.2009

    It's a technology lover's dream come true: in-flight internet. Knowing that all too well, Aircell has decided to expand its pricing options for its Gogo services, which are currently available on select flights from Virgin America, AirTran, Delta and America Airlines. In order to better serve more customers on flights of varying lengths, the company has today announced two new options: a Flight Pass for short haul flights and a 24-Hour Pass for those doing a same-day return or connecting on multiple short haul flights. The former will run WiFi addicts $5.95 for flights lasting approximately 1.5 hours or less, while the latter will provide 24-hour access on a single airline for $12.95 (though it's only available initially on AirTran and Delta). If you're doing an unfathomable amount of cruising the friendly skies, there's even a 30-day unlimited pass for a single airline that'll set you back $49.95. Now, if only Gogo would get going on more planes, we'd happily take advantage.[Via Gadling]

  • Cessna to offer Aircell high-speed internet on Citation private jets

    by 
    Donald Melanson
    Donald Melanson
    06.11.2009

    While Aircell's high-speed in-flight internet service and other similar options are quickly becoming commonplace on commercial airlines, folks on private jets have so far had nothing to do but sit in their plush leather seats and drown their sorrows in a selection from the on-board wine cabinet. That dire situation now looks to be changing, however, as Cessna has just announced a partnership with Aircell that'll see the 3G-based in-flight WiFi service available as a factory option on its Citation XLS+, Citation Sovereign and Citation X business jets. As if that wasn't enough, it seems that the upgrade may even be eligible for bonus tax depreciation under the American Recovery and Reinvestment Act of 2009, so really, you might as well just get that new plane. It practically pays for itself.

  • Alaska Airlines offering in-flight WiFi -- but not in Alaska

    by 
    Tim Stevens
    Tim Stevens
    02.27.2009

    It's a sad, sad state of affairs. After nearly four years worth of announcements you're still more likely to get a good night's rest on a flight than find wireless internet, leaving us to wonder whether any airline will survive long enough to roll-out the system-wide access they've almost all pledged. Another player is now crawling tardily into the ring, Alaska Airlines fulfilling its promise and partnering with Row 44 to offer satellite-based internets on a very limited basis. You should know the drill by now: access is only offered on very select routes, or route in this case, debuting on 737-300 flights running between Seattle (SEA) and San Jose (SJC). At least the service will be free for the first 90 60 days, but the airline isn't saying how much it will cost after that. We'd guess somewhere between not free and way too much, leaning toward the latter.Update: Correction, it's only 60 days not 90, and we're told by Glenn over at High-Fi News that it's not just a single route it's actually a single plane, and while it will be starting out on the SEA/SJC route, it will be making appearances elsewhere -- maybe even in the land of the midnight sun![Via Electronista]