Customerservice

06.13.17
Twitter DM buttons let brands help (or sell to) users
06.13.17 in

Twitter DM buttons let brands help (or sell to) users

The buttons were made to complement the social network's Direct Messaging Cards.

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05.03.17
Valve: Steam gets 75,000 complaints a day, so be patient
05.03.17 in

Valve: Steam gets 75,000 complaints a day, so be patient

The company responds to accusations of slow customer service by pointing out it's not just you.

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