Customerservice

03.31.16
Samsung reps can remote control your S7 for troubleshooting
03.31.16 in

Samsung reps can remote control your S7 for troubleshooting

The feature's available through the latest version of the Samsung+ app.

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07.09.15
TWC robo-calls customer 153 times, now owes her $229,500
07.09.15

TWC robo-calls customer 153 times, now owes her $229,500

Reuters reports that Time Warner Cable has been slapped with a hefty ($229,500) fine after hammeri...

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07.08.15
Comcast 'Co-Pilot' is tech support screen sharing for your DVR
07.08.15

Comcast 'Co-Pilot' is tech support screen sharing for your DVR

Comcast's X1 DVR platform is pretty powerful, but with more moving parts comes the chance for more...

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06.02.15
Dude, you're getting a call from Dell
06.02.15

Dude, you're getting a call from Dell

Right or wrong, Dell once had a reputation for some terrible customer service. But to its credit,...

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02.06.15
Google is testing Hangouts-based customer service
02.06.15

Google is testing Hangouts-based customer service

Google isn't exactly known for interacting directly with its customers, but according to TechCrunc...

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