Customerservice

11.17.16
Smarter bots are coming to Facebook, Google and Amazon assistants
11.17.16 in

Smarter bots are coming to Facebook, Google and Amazon assistants

MindMeld's tech gives assistants a "deep understanding" of products and services.

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11.01.16
Twitter adds business auto-replies for faster customer service
11.01.16 in

Twitter adds business auto-replies for faster customer service

Now you'll get a canned response when you slide into those corporate DMs.

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03.31.16
Samsung reps can remote control your S7 for troubleshooting
03.31.16 in

Samsung reps can remote control your S7 for troubleshooting

The feature's available through the latest version of the Samsung+ app.

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