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Thorsten Heins talks BB10 delay, promises to 'reinstall faith in RIM' in January with full touch device
Despite all the doom and gloom at RIM of late, CEO Thorsten Heins is a long, long way from throwing in the towel. After denying a "death spiral" and responding directly to Globe & Mail reader questions, he sat down with CIO's Al Sacco to talk about what he sees coming next year -- and why we're going to have to wait another couple of months for BB10. The reason for delay, he says, "is not because we added stuff to it. The delay is because our software groups were actually so successful in coding the various feature components... we got overwhelmed by integration efforts." In other words, the company didn't add too much stuff, there simply was too much stuff. That's a very different state of affairs. That being the state of play, the decision to delay again was a natural one, says Heins. "What I commit to the public out there is that when we ship BlackBerry 10, we will do it at high quality." And he, of course, has high hopes for what they ship. "In January with the full touch device and the QWERTY coming, I think we will reinstall faith in RIM." That seems to imply a January release for the device, or at least a final media unveiling, which could make the 2013 CES RIM's last, best hope.
Users reporting BBM down, joins Instagram in being less social (update: RIM's on it)
First Netflix, then Instagram, now BBM? We're getting reports along with plenty of Twitter noise that the popular BlackBerry service has headed south. This makes for one heck of an anti-social weekend if you're a photo-sharing, BBM-er for sure. Let us know if you've been affected by the service, in the meantime why not read up on some tech news? We've plenty! Update: We've just received word from RIM itself explaining the situation. Basically, you might experience some hiccups with BBM and web browsing, but everything else should be back to normal. Check out the response below: Today, we experienced a service issue which may have affected some of our customers in certain parts of Europe, the Middle East and Africa. Some minor issues relating to browsing and BlackBerry Messenger may still persist, but all other services are operating as normal. We apologize to any customers in these regions who may have been inconvenienced.
Reuters: RIM could open up BlackBerry network to others, join up with Ballmer
The Q1 earnings news from RIM of layoffs and a delay in its next generation of handsets has unsurprisingly led to some rumors from the usual "people familiar with the situation," according to Reuters. The options reportedly being considered by the board probably also won't shock you, like the possibility of following former co-CEO Jim Balsillie's plan to open up its network to others and / or or sell it outright. An alternative path comes from Microsoft and Steve Ballmer, who has reportedly been putting a full court press on the folks in Waterloo to pull a Nokia and bring their arms to the Windows OS camp. That choice is reportedly less attractive because it would mean giving up technology independence, but we'll see how long that feeling lasts if future earnings projections remain similarly dismal.
Boost Mobile takes BlackBerry Curve 9310 to the US, spices it up with $30 unlimited BBM, voice and text plan
RIM gave the impression when it unveiled the BlackBerry Curve 9320 and 9220 that its lowest-cost Curves were doubtful prospects for the US. Thankfully, that's been proven wrong by Boost Mobile, which just launched the 9320's CDMA cousin, the Curve 9310. The message-manic BlackBerry comes to Sprint's prepaid network with its BBM key intact as well as BlackBerry 7.1, a 3.2-megapixel camera and that all-important low price: at $100 contract-free, it's one of the cheapest ways to leap into smartphones in the US. To top it off, Boost is throwing in a very tantalizing BBM Unlimited plan. The deal offers unlimited calling, text messaging and (naturally) BBM; although it starts at $45 per month, it gradually dips down to a very reasonable $30 per month if owners pay their bills properly for six months. Both the Curve 9310 and its companion plan will be available July 10th, giving us time to find the needed spare change under our couch cushions.
BlackBerry Messenger for BlackBerry 10 gets a possible first sighting, themes to fit that chatty lifestyle
It was scarcely a day ago that we got a first peek at what could be the first BlackBerry 10 devices -- and now we're looking at what may be BlackBerry 10's cornerstone app, a reworked BlackBerry Messenger. As long as N4BB's details prove legitimate, the centerpiece of the app will be its theming: owners can customize the chat bubbles and backdrops to fit their finicky ways. Of course, this being an efficiency-obsessed RIM, the theming should also be integral to keeping power consumption to a minimum: the darker the colors, the less energy a BBM conversation demands from a future BlackBerry's big OLED screen. We don't know whether any changes will prove more than skin deep, although the switch to the QNX-based OS might prove enough at first. We'll know everything soon enough should of a September release for the first phone be more than just a feverish dream.
RIM finally gets some good news, court rules it can keep using BBM name
Between delays, executive defections and falling market share the news lately hasn't been rosy for RIM, but today it got at least one reprieve as a Federal Court in Canada ruled its use of the acronym BBM did not infringe another company's trademark. The lawsuit was filed last December by BBM Canada, a broadcast industry group that owns a trademark on the name but because they are in different types of businesses the court decided RIMs usage was acceptable. According to The Globe and Mail BBM Canada CEO Jim MacLeod has not decided whether or not to appeal the ruling, but we're sure the folks from Waterloo will take a win for now. It already had to switch the name of its new OS from BBX to BlackBerry 10 after losing a trademark ruling there and more bad news is expected in its next quarterly earnings report.
BBM staying exclusive to BlackBerry, says WSJ source
Been looking forward to porting your BBM addiction to iOS or Android in hopes of finally kicking that Crackberry to the curb? Take a seat -- it looks like RIM's private messaging service isn't going anywhere. According to a Wall Street Journal source, the firm's new CEO has shut down rumors of a BlackBerry Messenger port. "It was not up for discussion," the WSJ was told. According to a person "familiar with the matter," CEO Thorsten Heins decided that RIM shouldn't be pursuing licensing deals. Heins' apparent house cleaning might be a deal breaker for BlackBerry veterans looking to jump ship, requiring users to stick with RIM to maintain their dwindling BBM contact lists. Bummer? Sure is, but at least your pals don't need a security clearance to ping you.
Texting: the truth serum of the 21st century
The University of Michigan and The New School for Social Research has found that if you want someone to tell you the truth, you should text them. Dispensing with the lie detector for job interviewees, academics found that people gave more honest and detailed answers via SMS than over the phone. The team believes it's due to the lack of time pressure and not having to produce a pleasing answer for your interrogator. If the findings continue to provide similar results, it looks like Steve Wilkos could be replaced with a smartphone.
Is this RIM's BlackBerry 10 development device?
You know the drill -- grab yourself a spoonful of Morton's and get ready for another supposed leak of a gadget. This time around, you're looking at what's claimed as being one of Research In Motion's BlackBerry 10 "Development Alpha" devices that'll be handed out during next week's BlackBerry Jam -- just like the company promised a month ago. Images of the device first surfaced over at CrackBerry's forums and, as the site points out, the touchscreen candy bar seems to share its design DNA with the PlayBook. Keeping in mind that it's likely to remain a testing device for devs, don't bank on it ever hitting store shelves. That said, we're now curious how pivotal a role RIM's famous tactile keyboards will play on its next-generation phones -- if any. Head over to the source links below if you'd like to catch more photos from Mr. Blurrycam and extra information in the meantime.
RIM announces 'budget' BlackBerry 9220 for Indian socialites
There are a lot of Indian hands out there, hands in which there could also be a BlackBerry smartphone. A fact not lost on RIM it would appear, as it's set to released its "most affordable" Curve -- the 9220 -- over there. Naturally, the ubiquitous BBM service takes center stage, even having its own dedicated button. The new handset also comes fully laden with all the usual social networking goodies, and for the launch RIM's kindly throwing in a selection of apps from BlackBerry World worth 2500 rupees (about $50) if you get on board before June 30th. You might want to find a WiFi hotspot to download them though, as there's no 3G, but you can tune into Radio Mumbai via the FM receiver to take your mind off that omission. Camera-wise it's a fairly humble 2-megapixel affair, which combined with the memory card slot, should allow a stack of photos for sharing. Wondering exactly how affordable it is? Lay down 10,990 rupees (about $210,) and it's yours -- as of tomorrow that is.
Former RIM co-CEO Jim Balsillie's very different rescue plan revealed
Sources close to former RIM co-CEO Jim Balsillie have revealed his plans to save the company before he was shown the door, a plan that didn't involve handsets. He'd entered into talks with AT&T, Verizon and several European carriers to offer them use of the company's BlackBerry-exclusive network to provide limited data plans to featurephone users that included social networking and BBM -- with the aim of reducing the cellphone operators data burden and coaxing users to upgrade to smartphones. The company was working on Mobile Fusion; software that allowed enterprise and government users on iOS and Android devices to join RIM's system, which reportedly earns the company $1 billion per quarter. However, while talks progressed, company execs grew nervous and ousted him in favor of Thorsten Heins with a mandate to focus on BB10 and new devices rather than turning RIM into a service company. However, given that it's still losing money on its handset business, Heins has reopened the door to Balsillie's plan. It's just a shame Balsillie himself is keeping quiet, as we'd love to hear his thoughts in an executive-level edition of How Would you Change.
Twitter and Facebook for BlackBerry get BBM connected, BBM gets some animated avatars
BlackBerry fans of the world over rejoice: some of your favorite social apps have just become slightly more connected to your favorite smartphone ecosystem. RIM announced today via its official blog that the 3.0 versions of Facebook and Twitter for BlackBerry have become BBM connected, meaning, among other things, that you can share status updates, tweets and the like with your BBM contacts. The Canadian smartphone maker also used the opportunity to announce a handful of additional updates to fellow BlackBerry App World apps like BBM itself, which is getting BlackBerry Tag integration and, hold onto your BlackBerry hats, new animated avatars. You can find all of the relevant updates by clicking the source link below.
RIM confirms departures of two top BlackBerry, BBM execs
Word of a big exec shakeup at RIM leaked out just ahead of the company's quarterly earnings late last month -- something that was then quickly confirmed in said earnings report. It looks like that wasn't the end of it though, as RIM has now also confirmed the departures of two more high-level executives. That includes Senior Vice President Alan Brenner, who will be leaving after an unspecified transition period, and Alistair Mitchell, a VP for RIM's BBM service who has already left the company. No word on any further departures to come (willing or otherwise), but given Thorsten Heins' talk of a "comprehensive review" it certainly doesn't seem like the most remote of possibilities.
RIM sticking with consumer goods, just 'refocusing' on enterprise
Some people got the wrong idea yesterday when RIM's new CEO Thorsten Heins said the company was refocusing on the enterprise market and would stop trying to be "all things to all people." Many took the post-earnings call comment to mean that RIM would be exiting the consumer market, an assumption that didn't seem like much of a stretch considering its failure to capture the imagination of users outside the office place. Things weren't made any better when Heins seemingly left the door open for the manufacturer to leave the hardware business entirely. However, in a statement, managing director of global sales and regional marketing Patrick Spence clarified that "the claim that RIM has said it will withdraw from the consumer market is wholly misleading." He continued to explain that, "whilst we announced plans to refocus our efforts on our core strengths, and on our enterprise customer base, we were very explicit that we will continue to build on our strengths to go after targeted consumer segments." In particular there still seems to be hope that BBM can become a staple in the lives of young trend setters, but it'll probably need some help from cross platform clients to do so.Update: Just in case there was any doubt RIM has posted a clarification on its blog saying in no uncertain terms that the consumer market is still a target. "To be really clear, we are fully committed to the consumer market," there really isn't any way to misconstrue that. Hit up the more coverage link to read the whole post.
The Engadget Interview: RIM VP of Enterprise Alan Panezic at MWC 2012 (video)
This week at Mobile World Congress we had the opportunity to talk with Alan Panezic, VP of Enterprise at RIM about what the company is doing to keep existing business customers (and possibly even lure new CIOs) in the warm and secure embrace of its enterprise services while still giving users personal freedom to fully enjoy their devices. RIM's secret weapon? BlackBerry Balance on the PlayBook running OS 2.0 (of course) and BlackBerry Mobile Fusion on the server side. Take look at our video and remember -- that corporate PlayBook of yours may still lack BBM integration but IT professionals are people too, so be gentle with them!
BlackBerry 9320 leaks out, looks like every other Curve
If you thought RIM's decline would inject a need to give its handsets a major makeover, think again. The folks from BGR have smudged their fingertips all over an India-bound BlackBerry device and, well, it shamelessly resembles just about every member of the Curve family. The purported 9320 is said to come sporting OS 7.1 at its core, along with a 2.44-inch, 320 x 240 qVGA+ display, 512MB of RAM as well as a 3.2-megapixel rear shooter. Allegedly, the BlackBerry is also rocking a BBM button on its left spine, which should come in handy to those who love some Berry-specific instant messaging. Word is the Curve 9320 will be ready to hit the streets next month for around 12,000 Rupees (or around $245). Hopefully by then you haven't spent your cash on one of those shiny new talkers we saw in Barcelona.
Samsung ChatON now available as web-based messaging client
ChatON is Samsung's mobile messaging platform available for Bada, Android, BlackBerry and, yes, iOS phones. Now it's pulled the sheets from the web-based version of the service that allows you to message your frenemies from the comfort of your desktop. As well as short messages, you'll get group chat, multimedia sending, profile pages and buddy charts to let you know who your BFFs are. All of your communiqués and shared multimedia are stored in the "Trunk," a repository for those office-party pictures you wish you'd never sent. You'll also be able to link your desktop and phone accounts so that you're accessible at whatever device you're sat at. Head on down to our source link to go straight to sign up.
BlackBerry PlayBook OS 2.0 review
More Info BlackBerry PlayBook review RIM shows off new features for PlayBook 2.0 at DevCon BlackBerry PlayBook OS 2.0 now ready for download Ladies and gentlemen, welcome to the world of email. Yes, email! Sure, many of you have given up on the stuff in favor of more instant means of communication, but don't worry, because that's here too! Yes, the BlackBerry PlayBook, which was released 10 months ago, is now finally able to send messages all by itself. Sure, BlackBerry Bridge is still there and more useful than ever, tying the PlayBook even closer to your work-issued smartphone, but the 7-inch slate finally feels like it can stand a little more solidly on its own two feet. Thankfully that's not all -- this recently refreshed tablet has a few other tricks up its sleeve, most notable being the ability to run some (focus on the some) Android apps without having to resort to any messy tweaks or hacks. The experience isn't entirely clean, nor does it quite feel like the refresh the "two dot oh" moniker implies, but it is a nice step forward. Click on through to see what you get.
RIM builds BlackBerry server center in Mumbai, right where Indian government wants it
This is the epilogue to a story that started as far back as 2008, when the Indian government first demanded access to encrypted BBM traffic. In 2010, RIM made "certain proposals" that satisfied politicos and averted a ban, and now it's gone one step further -- placing 5,000 BES Enterprise servers directly beneath officials' noses in Mumbai. It's not yet clear if messages will be subject to any more scrutiny than they were before, but N4BB reports that a "team of officers" has already inspected the installation and that "permission for direct monitoring" is "expected to be issued." Looks like those snoops will soon be working double shifts.
BlackBerry 7 devices get American, Canadian Government approval
The Governments of the USA and Canada have announced that BlackBerry 7 (and 7.1) smartphones are suitable for official use. The units have been granted FIPS 140-2 certification, demonstrating a suitable level of cryptographic security to protect sensitive information. Gear that hasn't been FIPS-certified can't be purchased by Government agencies, so RIM can expect to see a substantial order of its Bold 9900 / 9930 / 9790, Torch 9850 / 9860 / 9810 and Curve 9350 / 9370 / 9380 phones, as President Obama looks to swell the number of people legally allowed to BBM-him. After the break we've got a missive from Waterloo expressing how proud it is now it's been Government-sanctioned.
