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The Post Office will soon let you pick up a mobile SIM along with your stamps
No longer just a place to send letters and exchange money, the Post Office is set to add another service to its ever-expanding list of utilities: mobile contracts. The company announced today that it's joining the list of providers that rely on EE's network to launch its own mobile service in the UK. It'll initially be sold online, over the phone and in 50 Post Office branches this autumn, with a view to expanding nationwide later this year (if it's successful). The move will see it take on supermarkets like Tesco, Sainsbury's and Asda, which all offer mobile packages in addition to home phone and broadband bundles, but also bigger players like Virgin Media. There's currently no word on cost, but given the large number of players in this market (currently standing at 24), the Post Office will likely need to price tariffs competitively to get customers to grab a mobile SIM along with their car tax renewal.
UK government wants to end mobile deadspots with 'national roaming'
Mobile operators might be doing more to put an end to signal blackspots in rural areas, but large parts of Britain's countryside remain underserved. BBC News reports that in a bid to change this, the government is thinking about forcing carriers to share their networks in these areas as part of a new "national roaming" initiative. As you may expect, networks are against the idea, arguing that it would offer less incentive to build more mobile towers and could result in extra costs being pushed to customers. Nevertheless, Culture Secretary Sajid Javid wants to implement a system where you'd switch to an alternative network if your carrier's is not available, just like when you travel abroad. Worryingly for providers, the government could pressure them into sharing their networks using existing legislation, meaning they might not have a say in it anyway.
EE and Three will soon change the way you make calls and send texts
Mobile dead spots can be a right headache, whether you get them at home, at work or a place you visit often. Luckily, EE and Three may soon be able to help. Earlier today, the two operators confirmed they're going to let customers make high-quality calls and send text messages, even when there's only a WiFi connection available. The good news is that if you're an EE customer, you won't notice a thing, even though the company is exercising its technological prowess silently in the background.
EE opens its broadband packages to all
After initially limiting connections to mobile customers, EE is throwing its broadband packages open to everyone. With BT and Virgin Media firmly in its sights, the company has slashed the cost of its internet bundles, allowing customers to sign up for a 17Mbps connection for just £2.50 a month. Don't expect them to stay that low, though, as EE will hike prices after the 12-month promotion expires. Once it does, the £2.50 and £7.50 tiers rise to £9.95 and £12.95 respectively. Getting fibre broadband is also cheaper for a time, starting at £5 for a 38Mbps connection, but increases sharply to £19.95 after just three months.
EE could soon ditch Carphone Warehouse and Phones4U
A strategic shift by the UK's largest mobile operator could leave a nasty taste in the mouths of Carphone Warehouse and its new partner Dixons. The Telegraph reports that just weeks after the two UK retailers confirmed plans to merge in a £3.6 billion deal, EE is deciding whether to end its relationship with Carphone Warehouse, and possibly Phones4U, as it looks to work more closely with customers. EE is expected to make an announcement "within weeks," and could involve dropping either one of its partners, or both. If EE was to sever ties with newly-formed Dixons Carphone, it would lose direct sales from over a thousand high-street stores, which puts more pressure on its own stores to pick up the slack. However, it already counts more than 30 million customers, has a one-third share of the UK market and recently announced plans to boost its retail presence across Britain. Carphone Warehouse has prided itself on being the best place to independently compare deals, but with Three already flying solo and EE set to follow, it could seriously undermine the retailer's claims.
EE takes on Google and Tesco with £199 own-brand 4G tablet
Something told us that when EE unveiled an own-brand 4G smartphone, a similarly-equipped tablet wouldn't be too far behind. The UK's biggest operator today confirmed it's launching a new 8-inch Android slate, it's called the Eagle and it'll set you back £199 on a pay-as-you-go tariff or £49.99 if you sign up to a £15 pay monthly plan. For that, you'll get a 1280 x 800 display, 1.6GHz quad-core processor, 1GB of RAM, 16GB internal storage and a 5-megapixel rear camera. That puts it on a level footing with Tesco's £119 Hudl, a tablet that has already enjoyed over half a million UK sales. The Eagle has an ace up its sleeve, though, offering built-in LTE connectivity that takes advantage of EE's double speed 4G network to deliver download speeds of up to 60Mbps. While it may lack the power and speedy updates that the LTE-capable Nexus 7 enjoys, EE's budget slate costs £100 less than Google's top-end tablet.
EE Kestrel review: a good low-cost 4G phone, but with a Moto on its back
The adjectives "affordable" and "budget" often allude to something of inferior quality -- a questionable substitute for something more premium. Something out of financial reach. A few years ago, I would've assumed the same, having set up enough low-end Samsungs for family members to want only high-end handsets, extortionate contracts attached. Thanks to devices like Google's Nexus range and, most recently, the OnePlus One, we've never been more aware of value for money. The Moto G, in particular, proved that a solid smartphone could be an absolute bargain. It's this newfound, positive connotation of affordable that EE's aiming for with its first own-brand smartphone, the Kestrel. Launched earlier this month for £99 on pay-as-you-go, or free from £14 per month on contracts, it's EE's play for the 4G-curious, money-conscious consumer. The Kestrel's LTE radio and inviting price tag aren't the sum of its selling points, either; there's also expandable storage and a very capable processor. Components such as the display and cameras are understandably more modest, but on paper, the Kestrel still ticks the value box. In the increasingly competitive area of low-cost handsets, however, the question isn't just whether the Kestrel is a worthwhile purchase, but whether you'll see it the same way a month later.
Vodafone pretends it's doing you a favour by not upping prices mid-contract
Vodafone took to its blog today to affirm a commitment: customers on any pay-monthly plan will never see its cost increase mid-contract. Three saw this as an opportunity to tweet about its identical policy, but haven't we heard all this before? But of course we have, when new Ofcom rules came into effect in January that meant anyone could dodge early termination fees and ditch their contract should prices go up during the agreed term. O2's found something of a loophole by adding a clause to contracts that has you agree to price hikes in line with inflation, while EE's simply played ball. Unlike Three, Vodafone's never actually spoken out in agreement before, but the network isn't doing you as much of a favour as it'd have you think. If prices were to shoot up mid-contract, it'd mean lost business, so the commitment is very much in Vodafone's interest. Let's be frank -- if anyone's really to thank for the carrier's new honourable stance, it's Ofcom.
EE's homegrown Kestrel smartphone now available for £99
EE announced at the end of March it would be taking its first stab at own-brand hardware with the Kestrel, a 4G handset for thrifty speed merchants. Well, the Android smartphone is now available to buy online or over the phone for £99 on pay-as-you-go, or from £14 per month on EE's new entry-level 4G tariffs. Aside from its price, the Kestrel has a few other things going for it, like a capable quad-core Snapdragon 400 heart and Cat 4 LTE radio which can, in theory, handle the maximum 150Mbps download speeds of EE's "Extra" plans. It's now the cheapest way to jump on EE's ever-expanding 4G network, and we have one in our possession, so keep an eye out for our full review in the near future.
EE and Three's voicemail systems hacked using number-cloning trick
With the phone hacking scandal still playing out in the courts, it should be safe to assume that UK mobile operators have put measures in place protect customers' own voicemail inboxes. Unfortunately, that's only half true. We know thanks to an investigation by The Register, which showed that two of the big four carriers had neglected to close a loophole that allows nefarious third-parties to spoof a customer's phone number and immediately gain access to their voicemails. Those two companies? EE and Three. Armed with a target's phone number and VoIP calling system, researchers were able to trick both carriers' voicemail systems into believing a call originated from one of their SIMs. Attempts to hack into Vodafone and O2, however, were unsuccessful. Vodafone blocked attempts with PIN requests, while O2's systems always timed out. When pressed about the issue, Three simply pointed to the voicemail security pages on its website and warned users to set a PIN (which isn't enforced by default). EE immediately set about fixing the flaw and sent out an announcement just a few hours later telling customers it had "patched the issues raised in the article." The company said it also plans to run "a full review of all [its] voicemail platforms," to head off any future issues.
EE's slow killing of Orange and T-Mobile shows it's ready to bet big on 4G
Orange, T-Mobile and EE have managed to coexist together for a number of years now, despite them all being essentially the same company, and all selling similar services. While Orange and T-Mobile used to be large, established names in their own right, 4G darling EE has understandably become by far the most prominent brand of the trio. High-street stores once coloured orange or magenta have long been redressed to EE's preference, and as of fairly recently, the online presence of the 3G-only providers has begun to be absorbed by EE. T-Mobile's site now forwards directly to ee.co.uk, and although Orange's homepage still exists, you can no longer purchase anything from it directly. Previously only of interest to "technofreaks," as Vodafone's CEO once put it, 4G is more or less mainstream. It's only a matter of time before all major networks begin to retire old 3G plans in order to structure themselves more around 4G, and in EE's case, this probably means putting Orange and T-Mobile out to pasture.
EE, Orange and T-Mobile phone bills set to rise on May 28th
If you missed the postman this morning, then we hate to be the bearer of bad news, but you might be returning home to a letter detailing an imminent increase to your monthly mobile phone bill. As of May 28th, customers on EE's 4G network or the 3G sub-brands Orange and T-Mobile will be expected to fork out another 2.7 percent on top of what they're already paying each month -- the charges for anything beyond your allowance will go up slightly, too. We'll leave you to crunch the numbers, but basically the price hike is in line with inflation, meaning you kind of agreed you'd be cool with it when signing those T&Cs you read so thoroughly. If you want to cancel your contract, then, we're afraid you'll be paying early termination fees. If you signed a new contract or upgraded after January 23rd this year, however, then nothing's going to change for you. Under Ofcom's rules -- the ones O2 ain't following -- anyone in that situation could exit their contract scot-free, and EE'd likely prefer the business. If only our data caps rose with inflation, too.
UK's EE to launch own-brand LTE smartphone for just £100 off-contract
We got wind that EE was cooking up an own-brand smartphone for its 4G network a couple of weeks ago, and now the UK operator's ready to come clean about the device. It's called the Kestrel, and as we suspected, it'll offer the cheapest ride on EE's LTE network at £100 on pay-as-you-go (PAYG), or free from £14 per month on the new entry-level tariff, when it launches towards the end of April. Now, being £30 less on PAYG than Alcatel's One Touch Idol S (which is also free from £14 per month), a mixed-bag of specs was to be expected. On the plus side, it's packing a 1.2GHz quad-core Snapdragon 400 and as a Cat 4 handset, it's capable of maxing out the theoretical 150Mbps download speeds of EE's "Extra" plans. Not so enticing is the 4.5-inch qHD display (960 x 540), and beyond that, we're looking at 1GB of RAM, 8 gigs of storage (with a microSD slot for expansion), a 2,000mAh battery, 5-megapixel main camera and 1-megapixel front-facer.
EE adds new entry-level 4G tariffs starting at £14 per month
Yesterday, the cheapest way to hop on UK carrier EE's LTE network, with smartphone for keeps, would set you back £19 per month. Today, call it £14, as EE's introduced a pair of lower price tiers in its 24-month, handset-included plans. For that £14, you get 500 minutes, 500MB of data, and unlimited texts. That would've been the same as the £19 per month plan (just with half the minutes) yesterday, but today £19 gets you 1GB of data. The situation is a little different for EE's "double-speed" Extra tariffs. Nothing changes to any of the existing plans, so the new £22 per month option, which gets you 1000 minutes and 2GB of data, just sits in behind the 4GB for £27 tier. Now, these cheaper plans are going to be offset by steeper handset costs, but there are still some thrifty choices. The Alcatel One Touch Idol S is free from £14 per month, as will EE's own Kestrel when it launches, with other phones starting at £20 upfront.
New HTC One available in the UK today
Now you've heard the skinny on HTC's latest flagship; the next step is figuring out where in the UK you can grab one. As Carphone Warehouse let slip last week, availability starts from this very moment. At six Carphone Warehouse stores across London, the retailer's offering the new One for £550 unlocked, or for £42 per month with no upfront payment. Head past the break to see where you can get it elsewhere.
EE prepping its own low-cost LTE handset for UK launch
We assumed Vodafone would be the first UK network to launch an own-brand LTE handset when a US regulatory filing, of all things, hinted as such. Nothing's come of that as yet, but it looks instead like competitor EE's going to give it a shot with the device you see above. Details about the handset itself are scarce, although we know it'll be Cat 4 and thus take advantage of the theoretical max speeds available on the operator's "double-speed" plans. From the picture, though, we can see a moderately EE-themed Android skin, three standard soft keys below the display, and what appears to be a polycarbonate band on the bottom edge. Oh, and the silvery back plate with EE logo over to the right. We believe the phone will be priced below the Alcatel One Touch Idol S as the network's lowest-cost handset (the Idol S is £130 on pay-as-you-go or from £19 per month on contract currently), but have significantly better specs than the current entry-level offering. EE declined to "comment on rumor and speculation," but we're allegedly a good few months from its official release, so still some way from knowing exactly how competitive the own-brand smartphone might be.
EE takes 4G roaming to France and Spain, more destinations to follow
If you're an EE customer, and reading this on the 12:15 from St Pancras International, then you can continue to do so -- over 4G -- once you emerge from the tunnel without it costing you un bras or une jambe. That's because the UK network has just announced it's offering 4G roaming in France and Spain. EE states that you'll be able to get 100MB of 4G roaming data for £3, which is probably less than the price of a Eurostar coffee. While the deal covers just the two countries at the moment, EE states that this is the beginning of a broader scheme that will see similar agreements in the USA, Italy, Germany, Switzerland and Netherlands just in time for your summer holiday.
Samsung Galaxy S5 launching on April 11th in 150 countries
Samsung has just announced that the Galaxy S5 will be available starting April 11th in 150 countries. Over here in the US, it'll be available on Sprint, AT&T, T-Mobile, Verizon Wireless, MetroPCS and U.S. Cellular. Ma Bell is going one step further, offering up the Gear 2 and the Gear Fit smartwatches as well. If you'd rather go elsewhere for your mobile needs, retailers such as Amazon, Best Buy, Costco, RadioShack, Sam's Club, Target and Walmart will have the GS5 plus all three of Samsung's newly announced wearables. As for our friends across the Atlantic, UK providers EE, Three and Vodafone UK have jumped aboard the GS5 bandwagon, as have retailers Phones4u and Carphone Warehouse. Though it hasn't been announced, we expect other carriers such as O2 will support the phone too. No word on pricing just yet, but we expect we'll find that out closer to the phone's April launch date.
LG G Flex to launch in over 20 European countries this February
The G Flex's world tour continues: following news of launches in the US, LG has announced that its bendy smartphone will reach more than 20 European countries this February. The continent-wide release involves larger countries like Austria, France, Germany, Italy and the UK. LG hasn't named carriers just yet, although we already know that both EE in the UK and Orange in France will carry the 6-inch Android flagship. Given the pricing we've seen so far, it's safe to say that European G Flex variants won't be cheap.
UK travellers set to get 3G and LTE services inside the Channel Tunnel
For more than a year, the Channel Tunnel (a 32-mile mile underwater tunnel connecting England and France) was regarded as French territory, as far as the mobile industry was concerned. Three major French carriers had signed deals with EuroTunnel to offer access on its networks, leaving British travellers without access. That's set to change, however, after UK providers EE and Vodafone announced they will supply 2G and 3G access to customers journeying to France from March. Both companies say 4G services are coming, but will arrive a little later down the line. While neither company has detailed the data speeds you can expect to receive as you pass under the world's busiest seaway, EE suggests you'll still be able to prepare for meetings, check your emails and watch streamed movies when its LTE service goes live in the summer.
