Research in motion

Latest

  • BlackBerry's new Dev Alpha B handset runs BB10, we go hands-on

    by 
    Michael Gorman
    Michael Gorman
    09.25.2012

    BlackBerry's Dev Alpha handset proved to be quite the popular item when it was revealed earlier this year. It was so popular, in fact, that the company ran through the 5,000 it constructed in short order. So, it had to build a whole new batch of developer handsets to meet the demand, and thus was the Dev Alpha B born. We got our mitts on this new bit of kit and had a chance to see how it handled RIM's latest incarnation of BB10, so join us after the break for our impressions.

  • RIM reveals more details about Blackberry 10

    by 
    Michael Gorman
    Michael Gorman
    09.25.2012

    Well, it's finally here. Sort of. It's been a long and winding road for BlackBerry 10, and as has been RIM's way, the company continues to out new BB10 details just a bit at a time. As you may recall, we got a good look at RIM's original Dev Alpha hardware back in May, and were able to swipe our way through a good bit of BB10 a month later. It's BlackBerry Jam time now, though, and RIM gave us a more thorough look at the OS than ever before, and we got to see it running on a new Dev Alpha B handset. We couldn't pry loose any details about the hardware inside the new dev phone (other than it's got a BB10-standard 1280x768 screen), but we did get a few fresh facts about the software running on it. Once again, RIM reminded us that the software we saw was not the final version, but that shouldn't deter you from reading on past the break and seeing a video of BB10 in action.

  • RIM: BlackBerry 10 carrier testing starts in October, OS remains on schedule

    by 
    Jon Fingas
    Jon Fingas
    09.25.2012

    Worried that RIM might face any further delays of BlackBerry 10? Don't be. CEO Thorsten Heins just confirmed at his BlackBerry Jam presentation that carrier testing for the new OS should begin this October, and that the platform launch is still slated for early 2013, as we were told this spring. As he's mentioned in the past, Heins believes carriers are "excited" about the BlackBerry update, implying that this is what's driving the certification process months in advance. Whether or not optimism is alive and well among providers, the news could be a relief for carriers and BlackBerry developers alike, either of which is likely keen to minimize the shift towards an Android-and-iPhone duopoly in the smartphone space.

  • Refresh Roundup: week of September 17th, 2012

    by 
    Zachary Lutz
    Zachary Lutz
    09.23.2012

    Your smartphone and / or tablet is just begging for an update. From time to time, these mobile devices are blessed with maintenance refreshes, bug fixes, custom ROMs and anything in between, and so many of them are floating around that it's easy for a sizable chunk to get lost in the mix. To make sure they don't escape without notice, we've gathered every possible update, hack, and other miscellaneous tomfoolery we could find during the last week and crammed them into one convenient roundup. If you find something available for your device, please give us a shout at tips at engadget dawt com and let us know. Enjoy!

  • Mobile Miscellany: week of September 17th, 2012

    by 
    Zachary Lutz
    Zachary Lutz
    09.22.2012

    If you didn't get enough in mobile news during the week, not to worry, because we've opened the firehose for the truly hardcore. This past week, Sprint hit more than one milestone that it just had to share and Nokia teased the latest app that's exclusive to Lumia owners. We then discovered a very rare BlackBerry and also learned of the latest city to get prepped for T-Mobile's LTE service. Hell, we even stumbled on a new smartphone for old people! These stories and more await after the break. So buy the ticket and take the ride as we explore the "best of the rest" for this week of September 17th, 2012.

  • BlackBerry outage affecting users in Europe, Middle East and Africa (update: service restored?)

    by 
    James Trew
    James Trew
    09.21.2012

    While the two events are entirely unrelated, a major service outage coinciding with potentially the biggest mobile of the year hitting stores worldwide is just plain old unlucky. Users of RIM's BlackBerry service in the EMEA region are at the wrong end of a network problem affecting BBM, email and internet. At the moment it doesn't appear to be of the vast and crippling scale as last time, but small consolation if you're one of the unlucky ones. RIM has acknowledged the issue, and you can bet the farm on the fact there is more than a handful of slightly stressed engineers on the case, hoping to keep customers from making that impulse purchase. Let us know in the comments if you're affected. Update: We've just received this official statement from RIM in the UK: "Our apologies to any customers impacted by the BlackBerry service issue today. We can confirm that services have been restored and are now operating normally." Update 2: RIM has now issued a statement from CEO Thorsten Heins on the matter, in which he also apologizes and notes that up to six percent of the company's user base may have been affected with a "maximum delay of 3 hours in the delivery and reception of their messages." I want to apologize to those BlackBerry customers in Europe and Africa who experienced an impact in their quality of service earlier this morning. The BlackBerry service is now fully restored and I can report that no data or messages were lost. Up to 6 percent of our user base may have been impacted. Preliminary analysis suggests that those customers may have experienced a maximum delay of 3 hours in the delivery and reception of their messages. We are conducting a full technical analysis of this quality of service issue and will report as soon as it concludes. I again want to apologize to those customers who were impacted today.

  • RIM licenses Microsoft's exFAT file system to stuff extra-large files into BlackBerry devices

    by 
    Jon Fingas
    Jon Fingas
    09.18.2012

    RIM has big ambitions for media on BlackBerry hardware -- really big. Accordingly, it just reached a patent licensing deal with Microsoft that lets it use the exFAT file system on "certain BlackBerry devices." We have a hunch that's a reference to future BlackBerry 10 phones and tablets rather than retrofits of existing (and likely incapable) mobile gear. The move will let any devices that do recognize exFAT handle much larger files, such as long videos, in addition to streamlining transfers between computers and other gadgets. The conditions of the deal haven't been given out, but we suspect RIM's negotiations with Microsoft were on more voluntary terms than those faced by Android supporters.

  • Nielsen: more than half of US teens now own smartphones

    by 
    Jon Fingas
    Jon Fingas
    09.10.2012

    Yes, we know Android is holding steady at about 52 percent of US smartphone market share. What's interesting is just who's driving growth as a whole. According to Nielsen, 58 percent of American teens between 13 and 17 now have a smartphone -- that's a big jump from 36 percent a year earlier and a sign that the youngest owners have a significant sway over where the market is going. Not that young adults don't have an impact. Although the 25-to-34 crowd isn't making as big a comparative leap, its smartphone ownership has climbed from 59 percent to a dominating 74 percent in the same space of time. No matter how much youth set the pace, it's clear Android is still having an effect. Among the US smartphone buyers Nielsen tracked in the three months leading up to July, 58.6 percent went Google's direction. Most of that gain came from BlackBerry owners switching allegiances, which doesn't bode well when RIM is counting on existing owners to fuel BlackBerry 10 demand. We'd be careful about citing a one-point shrink in iPhone sales as a shift in the balance of power, however -- while it could be part of a trend, it could also represent the habitual lull in Apple's sales during the weeks before a major iPhone introduction.

  • RIM applies for patent on tablet with concealable keyboard, keeps your QWERTY love a secret

    by 
    Jon Fingas
    Jon Fingas
    09.05.2012

    RIM just can't quit keyboards, and neither can many of its fans: even the BlackBerry PlayBook has an official Mini Keyboard case. It almost shouldn't be a surprise, then, that the company is applying for a patent on a tablet design with a stealthy keyboard built-in. The layout hides a full, hinge-attached QWERTY keyboard from critics (and accidental key presses) underneath a back-mounted cover. When an owner's urge to use physical buttons becomes overwhelming, the keyboard swings into action and relies on the cover as a kickstand. It's a clever solution to lugging around a separate keyboard or specialized case, but it's hard to say if RIM will implement what it's learning into a finished product -- the firm isn't in the best position to experiment with new tablet concepts, and we've already seen a few imminent solutions to the concealed keyboard problem from other vendors. That said, the patent does show that the folks in Waterloo would like to keep a love of keyboards alive in the tablet era, even if it requires some subterfuge.

  • ComScore: Android tops 52 percent of US smartphone share, iPhone cracks the 33 percent mark

    by 
    Jon Fingas
    Jon Fingas
    09.04.2012

    Both Apple and Google have reasons to break out the champagne in the wake of ComScore's latest market share figures. Android is still sitting prettier than ever and just reached a new high of 52.2 percent for US smartphone share as of this past July, no doubt in part through at least a few Galaxy S III sales. Not that Apple is worrying about its US stake just yet, as the iPhone just passed the one-third mark to hit 33.4 percent -- it gained share faster than Android in the space of the preceding three months. We don't have much good news elsewhere, though, as the BlackBerry lost its hold on two-digit market share at the same time as Windows and Symbian continued to cede ground. As for the overall cellphone space? The familiar pecking order of Samsung, LG, Apple, Motorola and HTC remains intact, although only Apple and HTC gained any traction with their respective 16.3 percent and 6.4 percent slices of the pie. LG has dropped quickly enough that it's now within Apple's crosshairs at 18.4 percent. As significant as the shifts can be, we're most interested in what happens two months down the line, when ComScore can report September share: a certain phone's launch is likely to skew the numbers, regardless of what HTC and Motorola bring to the table. Just be advised that US market share isn't everything.

  • RIM details BlackBerry Enterprise Service 10: IT guys get a single web console for their various tools

    by 
    Dana Wollman
    Dana Wollman
    08.31.2012

    We already knew that RIM was readying a new version of its BlackBerry Enterprise Server to ship alongside the first BB10 devices in early 2013. Today, the company detailed the package, formally known as BlackBerry Enterprise Service 10. The big story here is that already-existing IT tools like BlackBerry Mobile Fusion, BlackBerry Device Service and Universal Device Service will be accessible from a single web console. The company also clarified that BlackBerry Device Service and Universal Device Service can run off separate servers, or just one. Take note, though, that the older BES 5+ will still need its own server for the time being. As we previously reported, too, the newest version of BES will offer legacy support to older devices -- specifically, it can support PlayBook tablets, phones running BlackBerry 7 OS or higher as well as iOS and Android devices.

  • Refresh Roundup: week of August 20th, 2012

    by 
    Zachary Lutz
    Zachary Lutz
    08.26.2012

    Your smartphone and / or tablet is just begging for an update. From time to time, these mobile devices are blessed with maintenance refreshes, bug fixes, custom ROMs and anything in between, and so many of them are floating around that it's easy for a sizable chunk to get lost in the mix. To make sure they don't escape without notice, we've gathered every possible update, hack, and other miscellaneous tomfoolery we could find during the last week and crammed them into one convenient roundup. If you find something available for your device, please give us a shout at tips at engadget dawt com and let us know. Enjoy!

  • RIM tries to patent system-generated blog entries, we quietly update our resumés

    by 
    Daniel Cooper
    Daniel Cooper
    08.23.2012

    Research in Motion has applied to patent a system for automatically drafting a blog entry on your smartphone. In the examples, it would build out the bare-bones of an entry as soon as it hits a "trigger event," such as taking a picture at a pre-determined set of GPS co-ordinates. Presumably, all you'd have to do is fill in the witty caption below and hit send, saving you valuable minutes on your road-trip. Of course, it may not even be granted, so don't expect a CES trailer staffed solely with Bolds just yet...

  • RIM says BlackBerry Enterprise Server 10 users will get legacy device support, IT admins (may) rest easy

    by 
    Jon Fingas
    Jon Fingas
    08.22.2012

    Corporate server managers everywhere were given a jolt this week when rumors emerged that RIM might implement a hard cutoff for BlackBerry Enterprise Server 10: any devices based on BlackBerry 7 and earlier might not connect at all, leaving IT leads with the uncomfortable choice of either running a BlackBerry server platform that's supposedly without a future (BES 5) or having to upgrade both the servers and phones all at once. RIM is putting minds at ease -- more or less. The company's Kim Geiger has confirmed in a statement to the media that BES 10 will support legacy devices when it ships in the first quarter of 2013, and that existing server customers will get an upgrade for smooth sailing around when BlackBerry 10 arrives. That's no doubt a comfort, but there are lingering doubts. Rumor source BGR maintains that companies will have to run both the old and new servers side-by-side to address everyone, which could make a truly harmonious environment complex, expensive or both. We've reached out to RIM for a more definitive explanation to hopefully settle the matter. In the meantime, we wouldn't panic; no one is being pushed to adopt BES 10 right away, and those that want to upgrade don't have to give up their legacy hardware.

  • RIM promotes UK and Ireland head in preparation for BlackBerry 10

    by 
    Daniel Cooper
    Daniel Cooper
    08.22.2012

    Thorsten Heins is assembling his crack team for BlackBerry 10, hiring and firing to assemble the lineup of business heavyweights he needs. RIM's UK and Ireland chief Stephen Bates is the latest to move, being promoted into the newly-minted role of European Managing Director, while former product manager Rob Orr will take his place. A RIM spokesperson told ZDNet that the moves are to ensure the company's BB7 legacy devices remain strong sellers in a key market while preparing the region for the advent of BB10.

  • RIM confirms BB10 standard screen resolutions for touch and keyboard devices

    by 
    Daniel Cooper
    Daniel Cooper
    08.16.2012

    RIM took some time out from its worldwide tour to confirm that it's standardizing screen resolutions for BB10. Tim Neil took to the company's developer blog to say that forthcoming full-touch devices will ship with 1,280 x 720 displays, while keyboard-style phones would pack 720 x 720 screens. The only handset that won't play by these rules is the first (presumably flagship) BB10 handset, since it's too late to change its 1,280 x 768 screen. The company's urging developers to get tweaking to ensure apps run properly on the new gear -- or add letterboxing to offer a Sergio Leone feel to your mobile gaming.

  • Editorial: Carriers, let customers choose their own phones

    by 
    Jon Fingas
    Jon Fingas
    08.15.2012

    Remember what the experience of shopping for a gadget was like at big-box stores years ago? Whatever your actual needs were, the store clerks would invariably steer you towards whatever they were getting a commission to sell, or whatever scratched their personal itch. Why would you even go to a store if you knew you would never get an honest answer? The problem was bad enough for Apple in the 1990s, when Macs were often relegated to a dark corner alongside the Ethernet cables, that the company started up its own retail chain. It didn't get better for most of us until outlets like Best Buy backed off and sometimes made it a point to advertise commission-free staff. Today, while it's tough to completely escape personal bias and the occasional exception to the rule, it's more likely than not that a modern general electronics store will give you a decent shot at buying what you really want. But just try buying a cellphone at a carrier store today.

  • RIM is taking two BlackBerry 10 beta units on tour soon for carrier previews

    by 
    Richard Lawler
    Richard Lawler
    08.14.2012

    As the world awaits the arrival of BlackBerry 10 hardware, the Wall Street Journal has a report from RIM CEO Thorsten Heins that the company is ready to start showing off the "nearly complete" devices to carriers next week. Separately, CrackBerry has heard the same from its sources, along with word that more internal employees are becoming a part of the beta test group (already plugging away since May on alpha dev units like the one shown above) as well. As RIM is preparing to ramp up production of test devices, the CEO was also ready to confirm more details about the hardware, including that two devices are due at launch -- one all-touchscreen and one QWERTY / touchscreen combo -- with plans to expand to six models evenly split between the two options, and that it will stick with removable batteries. Before RIM tries to convince end users early next year that its new OS was worth the wait, it will have to persuade potential carrier partners. Fortunately, if you believe one unnamed WSJ source, it's already showing a "marked improvement" over existing phones that makes BlackBerry more competitive with Android. We're not sure if that will keep BBM addicts on the hook until new hardware launches, but with the roadshow about to commence we should hear more concrete details soon.

  • RIM accidentally leaks BlackBerry Bold 9730, leaves a lot to the imagination (Update: it was a typo)

    by 
    Edgar Alvarez
    Edgar Alvarez
    08.14.2012

    You might remember that BlackBerry Curve 9320 as one of RIM's worst kept secrets of all time, and now it appears we could be heading in the same shaky direction with the Canadian company's unannounced Bold 9730. According to N4BB, the Waterloo-based outfit briefly listed the device on its App World Vendor Portal, but unfortunately there's not too much to dig into, as the listing doesn't reveal specs or any other juicy information to give us a better idea of what we can expect from this intrepid handset. N4BB does think BlackBerry's 9730 could just be a CDMA variant of the Bold 9790, though we'll have to hold off on any assumptions until we have something more concrete. Update: N4BB has updated its post after getting a response from RIM indicating that this was "simply an error on their part." Satisfied? We're not, yet, so we've contacted RIM for a statement. Update 2: We've heard back from RIM and the company's told us this was nothing but a "typo gone viral," as the listing was supposed to be for a BlackBerry Curve 9370.

  • BlackBerry PlayBook 4G LTE hands-on

    by 
    Jon Fingas
    Jon Fingas
    08.09.2012

    RIM's attempts to get a cellular-equipped version of the BlackBerry PlayBook have been troubled, to say the least. The company signalled its intentions around Mobile World Congress last February, only to watch as carriers backed off -- partly as RIM focused its attention on LTE, and partly after carriers grew skittish over sales of the WiFi version. A year and a half later, we finally have an LTE version, and with a faster 1.5GHz processor to boot. But do 4G data and a processor bump make all the difference? And does the upgrade stand a realistic shot in a competitive field that has moved on since the original PlayBook? We'll find out in our hands-on. %Gallery-162114%