tos

Latest

  • App.Net posts terms of service, asks for feedback

    by 
    Terrence O'Brien
    Terrence O'Brien
    08.24.2012

    Against all odds App.Net met its funding goal, which has allowed the fledgling social network to shift its focus to the next phase of its founding. That means putting together all those essential documents that will govern its operation, including a terms of service and privacy policy. Creator Dalton Caldwell has posted first drafts of several docs and asked his backers for feedback, offering them an attempt to shape the rules that will guide how the site is run. Those policy documents are also going to be subjected to a quarterly review, which should allow the service to remain nimble if some rules turn out to be controversial or cumbersome. For more info, check out the source link.

  • Last chance to clear out Google Web History before the great data convergence

    by 
    Terrence O'Brien
    Terrence O'Brien
    02.22.2012

    The end is nigh! For about 59 different Google ToS documents at least. After today, the new consolidated privacy policy will go into effect on March 1st, which will also consolidate much of your data across Google's properties. That means this is a your last chance to clear out El Goog's "you archives" before the great convergence of 2012. If you're not keen on Google sharing your information between its various products (though, you seemed to be okay with it being collected in the first place) today is the day to go and delete it all. Of particular concern for some is Web History, which collects your searches and sites visited and has, until now, been walled off from the rest of the Google empire. For complete instructions for how to clear out your Google Web History hit up the source link.Update: The EFF has clarified, and we feel it necessary to follow suit, that disabling your web history does not stop Google from collecting data about you. What it does mean is that after 18 months that information is partially anonymized and that certain features, like custom search results, will not be enabled. Just as importantly, we mistakenly said that Wednesday, February 22nd was your last chance to turn off the feature. The new ToS does not go into effect until March 1st.

  • PlayStation Network ID moniter sacked, falls under Sony Entertainment Network umbrella on Feb. 7

    by 
    Joe Pollicino
    Joe Pollicino
    02.05.2012

    Listen up, those of you with PlayStation Network IDs. Sony Computer Entertainment International has announced that, as of February 7th, PSN IDs will change into SEN IDs as a part of its existing Sony Entertainment Network The company has aimed the move at clearly unifying the services of PSN and SEN, such as Music Unlimited. Fret not, however, as Joystiq notes that the change is basically a looks-only affair, meaning your current account information and related services will remain the same. Notably, the moniker refresh won't apply to the PSP, which will curiously remain under the PSN moniker for network services. The news comes as a part of SCEI's updated Terms of Service and privacy policy, both of which take effect on the same day. Those changes, by the way, appear to mainly be regarding location-based services for PS Vita, and parental controls for sub-master accounts. After all of the bad times PSN has been through, partnering up closer to SEN might just be the refreshed outlook on (online) life it needed all along -- and hopefully with less downtime. Hit up the source link below for the full details.Update: We've adjusted the post to clarify that the PlayStation Network will remain named as such, but that PSN IDs have now become SEN IDs.

  • Google clarifies what isn't changing with new privacy policy

    by 
    Terrence O'Brien
    Terrence O'Brien
    01.31.2012

    As you may remember, roughly a week ago Google issued a major overhaul of its privacy policies -- condensing some 60 scattered terms of service into a single document covering a vast majority of its internet empire. Of course, this raised concern, confusion and led to stories circulating the web about the inherent danger of the revised TOS. Truth be told, most of the wild-eyed fear mongering was done by those who either had not read or had not understood what the simplified policies mean (though, we hardly fault them for being suspicious). Google is looking to allay those fears however, and has released the full text of a letter written to congress clarifying the new TOS. The important information here is presented on the Google Public Policy Blog as bullet points and that is what's not changing. Users will still be able to search without signing in, opt out of targeted ads, export their data and maintain fine-grained control over their private data. Oh and Google will never, we repeat never, sell your information to advertisers. Hit up the source link if you're still in need of more details.

  • Google updates ToS, shares your data across its services (video)

    by 
    Tim Stevens
    Tim Stevens
    01.24.2012

    You're you, right? Of course you are. If you have an Account, Google knows that too and now, with an updated and streamlined Google Terms of Service, you're even more you than ever before. The company is consolidating most of its more than 70 separate privacy documents into a single Privacy Policy that is so important it gets capitalized. The biggest change? If you have a Google Account, your information will now be shared across the company's many services. Scary? Don't fear -- the company is taking this time to re-iterate its pledge to never sell your personal information, never share it externally and to continue to support the Data Liberation Front. Viva transparency.

  • New Xbox Live terms of service prevent class action lawsuits against Microsoft [update: opting out not allowed]

    by 
    Richard Mitchell
    Richard Mitchell
    12.07.2011

    You can now add Microsoft to the growing list of companies including anti-class action lawsuit language in their terms of service. Following in the footsteps of EA and Sony, the latest Xbox Live terms of service requires that United States users agree to a "class action waiver." As the language suggests, the waiver bars any user from entering a class action lawsuits against Microsoft, requiring instead that all disputes be solved by "informal negotiation." Should said negotiation fail to solve the dispute, individuals may enter into binding arbitration with the company. Microsoft certainly isn't the first company to add such language to its terms of service, as mentioned above, and it likely won't be the last. The company has dealt with the looming specter of class action lawsuits before, one as recently as 2010. As with other similar terms of service changes, users may choose to reject it by sending a letter (a paper one) to Microsoft Corporation, ATTN: LCA ARBITRATION, One Microsoft Way, Redmond, WA 98052-6399. We've embedded the relevant sections of the terms of service after the break. Update: It turns out that you actually can't opt out of the arbitration agreement, at least not if you want to keep using Xbox Live. Microsoft has informed Kotaku that the ability for customers to reject changes only applies to future changes to the arbitration agreement. From now on, individuals wishing to file a dispute may do so by visiting xbox.com/notice, filling out a form and mailing it – again, an actual paper letter – to Microsoft. Should the dispute not be satisfactorily resolved in 60 days, users can submit an arbitration claim (PDF), an onerous process requiring fees, multiple copies of forms and, not least of all, an attorney.

  • Mortal Online plagiarizes EVE Online's terms of service

    by 
    Justin Olivetti
    Justin Olivetti
    11.09.2011

    There's always that temptation in high school and college to simply copy someone else's work to get out of writing really boring papers. Still, no matter how great the temptation, it's good to abstain from such activities. While it's not only wrong, it can be extremely embarrassing if you're found out by the teacher and penalized for plagiarism. We guess that someone over at Mortal Online really didn't want to work up an original terms of service (TOS) for the game, as a few sharp-eyed players noticed that the document not only was extremely similar to one in another MMO but failed to replace mentions of its source game. It appears as though Mortal Online took EVE Online's TOS and reworked it slightly -- and imperfectly -- for its own nefarious purposes, as you can see in the graphic above. The TOS has since been changed to eliminate the mention of EVE. This recalls a similar misstep from last year, when Alganon was caught with its pants down after "borrowing" a press release from BioWare. [Thanks to Jokkl for the tip!]

  • RuneScape is losing the war on bots

    by 
    Eliot Lefebvre
    Eliot Lefebvre
    10.11.2011

    We have an expectation of conflicts made up of good vs. evil. What we don't usually expect is for evil to win. But in RuneScape's war against the evil of botting, that appears to be what's happening. In a letter from Daniel Clough, it was explained that despite the development team's best efforts, the war on bots is being won by the botters. The re-introduction of the Wilderness and Free Trade has resulted in an explosion of gold farming and botting that just can't be held back. The letter goes on to urge players to not utilize these services and report anyone known to be using them and outlines the steps being taken to try to beat back the tide. But as Clough puts it, while the staff sinks significant time and money into fighting the problem, it's fighting an opponent whose only business goal is to get back into the game. It's grim news for the game's players, certainly, and it doesn't bode well for the many other games waging the same battles.

  • Service helps users opt out of EULA class-action prevention

    by 
    Alexander Sliwinski
    Alexander Sliwinski
    10.05.2011

    If you're looking to opt out of the class-action lawsuit prevention clauses inserted by certain companies like Electronic Arts for Origin and Sony for PSN, a new service is seeking to streamline the process. The trick about opting out is consumers must send something known as a physical letter and use a "stamp" (an antiquated method of payment, we understand, to facilitate this analog-mail). Because this letter-mailing artform has been lost to time, GamersOptOut.com will help.

  • The Lawbringer: Mailbag 6.0 and Rogers updates

    by 
    Mathew McCurley
    Mathew McCurley
    09.23.2011

    Pop law abounds in The Lawbringer, your weekly dose of WoW, the law, video games and the MMO genre. Mathew McCurley takes you through the world running parallel to the games we love and enjoy, full of rules, regulations, pitfalls and traps. How about you hang out with us as we discuss some of the more esoteric aspects of the games we love to play? Welcome to another exciting edition of The Lawbringer, where your questions about the esoteric topics revolving around WoW and MMOs potentially get answered, usually if the question is compelling. You know the drill -- ask a question, and maybe I can hash it out or at least point you in the right direction to get things under control. Mailbags are fun, and updates are even more fun. This week, we have a couple of questions from the mailbag and an update to the situation with Rogers Communications up in Canada. Remember back a few months ago, when the Canadian Radio-television Telecommunications Commission demanded that Rogers find a way to stop the admitted throttling of World of Warcraft data because it appeared to be peer-to-peer traffic? Well, the Canadian government wants a plan by Tuesday. More on that in a bit. Questions first, yes?

  • New PS3 Terms of Service aim to prevent class-action lawsuits, are part of mandatory PSN update

    by 
    Christopher Grant
    Christopher Grant
    09.16.2011

    Unsurprisingly, the nearly month-long PlayStation Network outage and related security breach resulted in the inevitable class action lawsuit. And while that's fair game, Sony isn't taking it lying down. The Japanese consumer electronics giant has amended its online gaming service's Terms of Service – that's the giant wall-o-text that consumer have learned to gloss over while hunting for the "Agree" action. Sony's solution: Why, a mandatory system update, of course! The next time users log into PSN, they'll be greeted with the all-too-familiar request to update their consoles; however, this update includes the aforementioned new Terms of Service which, amongst other things, include the following notable enhancement: ANY DISPUTE RESOLUTION PROCEEDINGS, WHETHER IN ARBITRATION OR COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION OR AS A NAMED OR UNNAMED MEMBER IN A CLASS, CONSOLIDATED, REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL LEGAL ACTION, UNLESS BOTH YOU AND THE SONY ENTITY WITH WHICH YOU HAVE A DISPUTE SPECIFICALLY AGREE TO DO SO IN WRITING FOLLOWING INITIATION OF THE ARBITRATION. THIS PROVISION DOES NOT PRECLUDE YOUR PARTICIPATION AS A MEMBER IN A CLASS ACTION FILED ON OR BEFORE AUGUST 20, 2011. Naturally, this change isn't going to sit well with consumers but it is in Sony's best interest to try any and everything it can to protect itself from retaliation if and when this happens again. Sony's Patrick Seybold addressed the change, saying, "This language in our TOS is common and similar to that of many other service related Terms of Service Agreements. It is designed to benefit both the consumer and the company by ensuring that there is adequate time and procedures to resolve disputes." You can opt out of this easily, by just ... sending a letter? Sony is keeping things simple, and offers this easy opt-out method: RIGHT TO OPT OUT OF BINDING ARBITRATION AND CLASS ACTION WAIVER WITHIN 30 DAYS. IF YOU DO NOT WISH TO BE BOUND BY THE BINDING ARBITRATION AND CLASS ACTION WAIVER IN THIS SECTION 15, YOU MUST NOTIFY SNEI IN WRITING WITHIN 30 DAYS OF THE DATE THAT YOU ACCEPT THIS AGREEMENT. YOUR WRITTEN NOTIFICATION MUST BE MAILED TO 6080 CENTER DRIVE, 10TH FLOOR, LOS ANGELES, CA 90045, ATTN: LEGAL DEPARTMENT/ARBITRATION AND MUST INCLUDE: (1) YOUR NAME, (2) YOUR ADDRESS, (3) YOUR PSN ACCOUNT NUMBER, IF YOU HAVE ONE, AND (4) A CLEAR STATEMENT THAT YOU DO NOT WISH TO RESOLVE DISPUTES WITH ANY SONY ENTITY THROUGH ARBITRATION. We'd love to know what kind of postcard you're using for this letter and, as Ars Technica points out, you may want to get signature and tracking service. For more thrilling reading from the new Terms of Service, head on past the break where we've embedded the entire thing, with changes marked in red.

  • Storyboard: Red light

    by 
    Eliot Lefebvre
    Eliot Lefebvre
    07.22.2011

    When it comes to roleplaying, we've got more than our fair share of elephants in the room. Things we all know are taking place, that fall under the same aegis as the rest of the hobby, but things we don't really want to acknowledge publicly. Partly because you can have good roleplayers, people you know and play with, who have some less-savory elements lurking in the background. It's hard not to notice that a fellow roleplayer is cliquish, isolationist, and condescending... but it's very possible for a friend to be heavily into erotic roleplay (ERP) without you realizing it. And it needs to be talked about. It needs to be addressed, because there's something strange about the entire roleplaying community pretending that it doesn't exist. From a combination of factors -- squick, inappropriateness, and just plain disinterest -- we've allowed a shadow community to grow up in the space around roleplaying, with the tacit hope that if no one mentions ERP as if it were a part of roleplaying, it'll just go away and we can go back to what we were doing before. Before I go any further in this column, I'd like to note that some stuff in here might be squickworthy. It's the nature of the beast. Please tread carefully, and I apologize in advance to anyone skeeved out.

  • The Lawbringer: Account management and you

    by 
    Mathew McCurley
    Mathew McCurley
    05.20.2011

    Pop law abounds in The Lawbringer, your weekly dose of WoW, the law, video games and the MMO genre. Running parallel to the games we love and enjoy is a world full of rules, regulations, pitfalls and traps. How about you hang out with us as we discuss some of the more esoteric aspects of the games we love to play? Writing The Lawbringer has taught me a lesson in trends. Over the past few months, specific questions are sent to me in topical batches. Sometimes it is a few emails about selling accounts. Other times, I get four to five emails about account security or compromise. May's email topic of choice was transferring accounts to family members. Blizzard is very restrictive about what you can and cannot change regarding your account information. On the one hand, it is your account, right? Shouldn't you have ultimate control over the information you provide for the facilitation of a service you pay for? On the other hand, there is a certain degree of problem mitigation that comes with restrictive change. If Blizzard can control certain aspects of what you do with your account and the information it is all filed under, problems can get mitigated before they appear. Today's topic is really all about damage mitigation.

  • Star Trek series coming to Netflix Watch Instantly in July and October

    by 
    Richard Lawler
    Richard Lawler
    04.08.2011

    Just because Netflix has licensed new content we're not always sure when it will be available for Watch Instantly streaming, but TrekMovie.com reports it has the dates for Star Trek content covered by a recent deal with CBS. TrekMovie has confirmed it will have every episode of all five live action series -- US only, sorry Canada, enjoy that Iron Man 2 -- with the original Star Trek (in HD), Star Trek: The Next Generation, Star Trek: Voyager, and Star Trek: Enterprise (in HD) available July 1st, followed by Star Trek: Deep Space 9 on October 1st. There's still no word on when Family Ties is arriving, but the two year deal (with an option for two more) should give viewers who haven't already shelled out for the boxed sets (we know you got the HD DVDs) a chance to get all the Trek they can bear.

  • SCEA transferring 'online services operations, including your wallet and the funds in it' to SNEA on April 1

    by 
    Christopher Grant
    Christopher Grant
    03.24.2011

    At CES 2010, Sony's Kaz Hirai -- potential successor to Sir Howard Stringer, if you're just joining us -- introduced "Sony Network Entertainment," a new corporate unit tasked with the expansion of the increasingly vital PlayStation Network architecture. At CES this year, Kaz said 2011 would find Sony "building upon the video, music, game and book offerings on our Qriocity and our PlayStation Network services to deliver a compelling, unique experience for Sony across a wide range of consumer electronic devices." It looks like part of that plan is in progress now with the introduction of SNEA. Some of you may have received an "important message" from the "PlayStation Network team at Sony Computer Entertainment America" in your inbox today alerting you to a rather troubling change: SCEA is giving all of the money in your online wallet away ... ... to Sony Network Entertainment America! "The first time you sign in to your Sony Online Services account on or after April 1," the important message reads, "you will be asked to enter into a new Terms of Service and User Agreement with SNEA." You can take a peek at that new ToS located conveniently at qriocity.com. (Aside: Isn't it cute when Sony pretends that Qriocity is just as important as PlayStation Network?) If your relationship with SNEA starts and stops at PlayStation Network, then nothing really changes for you; however, if you're all about Sony's networked services, having a unified wallet and identity will probably be a convenience. Until they tie your PSN tag to your musical tastes. "Hey xxXSmokezMadBluntz420Xxx, how's that new Bieber album?" [Thanks, KB]

  • Twitter to developers: we want to own the pipes, water, and faucets, but feel free to make soap

    by 
    Jacob Schulman
    Jacob Schulman
    03.11.2011

    An announcement by Ryan Sarver, a member of the platform team at Twitter, could spell bad news for makers of third-party apps that access the growing social network and new ones looking to get in on the action. In a move that will inevitably cause quite a ruckus among developers and tweeters alike, Twitter has essentially decided that no new apps should be developed "that mimic or reproduce the mainstream Twitter consumer client experience." He goes on to say that existing apps will continue to function, but that the bar will be raised in terms of quality and consistency. Specifically, he cites differences across apps in terminology for core functions like @-replying and trending topics as confusing to users and at the root of the change. According to Sarver, over 90 percent of Twitter users access the service through official Twitter apps, so for many the change won't be drastic. The company hopes developers will shift their focus to other areas of the ecosystem that "focus on areas outside the mainstream consumer client experience" such as publishing tools, curation, and social CRM (consumer relationship management). Still, it's incredibly interesting -- and frankly, disheartening -- to see a Web 2.0 company making such an un-Web 2.0 move. Of course, this could all be part of Twitter's plans to eventually monetize the service, but for now we'll have to take the company at its word, even if that means our choice of clients becomes a little less diverse in the future.

  • Alter-Ego: DCUO's console conundrum

    by 
    Krystalle Voecks
    Krystalle Voecks
    02.19.2011

    With the first month of DC Universe Online now in the past, the time has come for that all-important MMO decision -- is the game worth renewing? For some, the answer is no. The first major patch still has not dropped; it's meant to offer us many fixes and the new content we've been told is coming. Some players have hit the level cap and aren't interested in leveling alts or doing endgame content. Whatever each person's reason may be, the shine is wearing off for some. Meanwhile, Hal Halpin, President of the Entertainment Consumer's Association, recently wrote a piece that presented another reason that some may not be renewing: Console gamers are feeling that Sony Online Entertainment has been less than open about the game's being locked to a single account. Many are upset about not being able to trade DC Universe Online in for another game now that their free month is up. His reasoning? "The problem, of course, is that console games are sold and the ownership conveyed, along with rights." There's only one flaw in that statement: This isn't anything new -- not even on consoles.

  • Ask Massively: I am happy when I get to talk about Transformers edition

    by 
    Eliot Lefebvre
    Eliot Lefebvre
    11.18.2010

    If people haven't noticed by now, I have fandoms that don't generally intersect with MMOs. So I'm happy to see that the Transformers MMO will be wide-ranging, while at the same time I understand that many of the things I want out of the game will not be happening. Then again, almost none of the things I want dovetails with more casual fans. Considering how strongly Hasbro is pushing the newly unified Transformers: Prime continuity, my vague hopes of seeing something set on Cybertron post-Reformatting are unlikely to come to fruition. (I will still be happier than those people who assume the series peaked 26 years ago.) Leaving aside my personal pet causes, we've got the usual cocktail of questions for this week's Ask Massively, complete with a discussion of the dark art of modding and the far lighter art of inventory storage. If you've got a question for us, you can leave it in the comment field or mail us at ask@massively.com.

  • Flurry agrees to stop device data collection

    by 
    Mike Schramm
    Mike Schramm
    06.02.2010

    Steve Jobs said a lot of interesting things on stage at the D8 conference last night (I'm surprised I haven't seen a t-shirt with "My sex life is pretty good" on it yet), but he did put one issue to rest. Third-party agencies like Flurry Analytics and others who use iPhone applications to track device traffic were in a tizzy over a recent change to the iPhone SDK's terms of service which disallowed them from sending out device identifier information without the actual user's knowledge. They all figured that Apple was making this change because Jobs and company had their own analytics plan coming, and they were unhappy at being cut out of the action. But not so, says Jobs -- he just doesn't want information going out without users' knowledge. In his talk last night, he blamed Flurry specifically for logging data from devices inside Apple's campus, and said that wasn't kosher. Maybe Apple will let Flurry do something like that in the future, he admitted, with the user's knowledge and approval, but not right now. And now Flurry has agreed to comply, says AppleInsider. While the company has been working on strengthening its privacy stance, the CEO agrees that Flurry will back off of sharing the data that Apple doesn't want them to share. Of course, Jobs' statements don't preclude the idea that Apple is looking at implementing its own analytics (he's denied working on phones and tablets at past interviews, and we all know how that worked out), but for now, Flurry is backing down.

  • YouTube access returning to (some) Popcorn Hour boxes

    by 
    Richard Lawler
    Richard Lawler
    05.07.2010

    Looks like Google and Syabas have worked out the issues that led to YouTube being pulled from Popcorn Hour media streamers last year, resulting in the site coming back to the A-200 and C-200 boxes and will be available on the Popbox at launch. It's limited to the hardware that are capable of running Flash, which Google notes as the key differentiation in their new TOS and will unfortunately keep out A-100/A-110s that could only handle an HTML version of the site. The YouTube app should show up right next to Revision3 and the others, go ahead and update those media streamer comparison charts we know you've been keeping handy.