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Posts with tag BestBuy.com

Best Buy's secret intranet site to get a disclaimer; customers to get shaft


So after all the uproar and lawsuits over Best Buy's secret in-store intranet, which looked exactly like the external bestbuy.com site but lacked sale prices and other discounts, the company has responded in the lamest way possible: by putting a warning label on the in-store kiosks. The warning will say something like "THIS KIOSK DISPLAYS IN-STORE PRICES - WHICH MAY DIFFER FROM NATIONAL INTERNET PRICES," and advise customers to see a sales associate if they have any questions. It's still unclear why the company won't just do the right thing and match its own listed prices, but we're willing to bet the suits are patting themselves on the back for their innovative, out-of-the-box solution. Martinis for all!

Best Buy's secret intranet site exposed


Those looking for a good buy, nay, the best buy, would be wise to note Best Buy's recently exposed secret intranet site, allegedly used to prevent customers from reaping the benefits of discounts advertised on BestBuy.com. Two Connecticut stores denied customers of discounted prices advertised on BestBuy.com by referencing the visually identical intranet site, which doesn't always reflect the lowest prices. The site, quickly disclosed by a local publication, was then put under investigation, yielding vague answers from Best Buy and no clear explanation of why it even exists. Best Buy issued a statement assuring their intent was not to mislead the customer and that they are "reminding [their] employees how to access the external BestBuy.com web site to ensure customers are receiving the best possible product price." Whether or not Best Buy encourages the ol' switcharoo is still up in the air, with local officials' investigations being hindered by BestBuy's "fuzzy responses" -- but something tells us they're not to be trusted.

[Via Techmeme]

BestBuy.com has Wii games available for pre-order

The kind folks at Best Buy have pulled off the shadester move of the week, and are offering Nintendo Wii games for "pre-order." Right now they have Red Steel, Super Mario Galaxy and Super Smash Bros. Brawl available for pre-order, with a supposed release date of 12/01/2006. All three titles are priced at $49.99. The odd thing about it is that the two first party games, Mario and Smash Bros., aren't even slated as launch titles, not to mention the fact that releasing a console 8 days after Thanksgiving is a bit silly. We're sure these are just placeholders for now, to get your bucks early (like those crazy Xbox 360 bundle schemes), and actual details will be filled in with time. Those dang capitalists.

[Thanks, David M.]



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