DsgInternational
Latest
PC World stops selling the Toshiba Folio 100, we go hands-on to find out why (video)
£999.99 ($1,612) for a Toshiba Folio 100?! That's a fair bit more expensive than its original $560 price point -- either its Tegra 2 chip's made out of gold (which would explain its rarity) or someone got super bored at that PC World store in the British Midlands. Soon after receiving this photo, we put on our detective hat and headed over to our local branch in London, only to find that it had already stopped selling the offending Android tablet merely ten days after its European launch. We quizzed the staff about the aforementioned £999.99 pricing and then all was clear: apparently this is a standard internal convention to stop its folks from selling certain products, so the price tag and display unit you see above weren't supposed to be there at all. Oopsie! So why is PC World (and the whole DSG International chain) pulling the Folio 100? Turns out this has nothing to do with Toshiba; but it's simply because of a high return rate from disappointed customers. In fact, head over to MoDaCo and you'll see a screenshot of PC World's internal memo that confirms this sad news. We had already given the tablet some decent (and disheartening) hands-on time back at IFA, but since our new friends at the store kindly offered to let us unbox a Folio 100 for a giggle, we decided to give it another go. And boy, it sure was a letdown: you'll see in our hands-on video after the break that the 10.1-inch LCD is haunted by an inferior pixel density plus narrow viewing angles; and the cheap plastic casing doesn't help, either. Most importantly, the official Android Market app was still MIA, which is no doubt the biggest turn-off for the buyers. Too bad, Toshiba, but do come back next year when you have Honeycomb and some decent screens. [Thanks, John L. and Adam C.] Update: Some commenters are pointing out that many software bugs -- especially in the Toshiba Market Place app -- and the lack of pinch-to-zoom in the browser are to be blamed as well. Yikes.%Gallery-107388%
Best Buy opens first UK store in Thurrock, we go hands-on (video)
Ah, there it is, UK's first-ever Best Buy store, officially born at 7am local time yesterday. Naturally, we had to be there to witness such magical moment for Britain's consumer tech market -- the Brits had longed for an injection of energy and professionalism to the seemingly slacking chain stores. Many would agree that DSGi's two main brands -- Currys and PC World -- are on the naughty list, even after their recent relaunch. From what we saw today, it looks like Best Buy's already heading in the right direction. Let's start with the front-line employees. Most of these Blueshirts provided genuine technical answers rather than bluffing their way out, plus we were given product recommendations with no desperate sales pitch as commonly seen in other stores. When we revealed our identity to one of the sales reps, he confirmed that they were trained to not force random products onto customers -- quite the opposite culture to his old days at DSGi (assuming he was telling the truth). We sure did appreciate this new-found shopping freedom in gadget stores, but did the other customers feel the same way? Find out what we heard after the break.%Gallery-92099%
