In a somewhat perplexing (okay, maybe not so much) release from Verizon, it is essentially crawling to the FCC and begging that it assist the telco in bolstering its own market share. How so? By enabling cable subscribers to jump ship without even notifying their cable company, that's how. More specifically, it's seeking to banish "a significant obstacle to consumer choice and competition in the market for bundled communications services" by allowing disconnect orders from the new provider (read: Verizon) to take the place of, you know, the customer calling up their carrier and shutting things down. Verizon argues that said procedure "significantly complicates the process of switching video providers, thereby entrenching the cable incumbents' dominant market position." Beyond the inordinately high level of ridiculousness crammed into those statements, we wonder if Verizon's all geared up to start receiving similar letters from Comcast, Cablevision and the whole gang should any of its customers decide to walk away in silence.

No, this isn't some horrific dream stuck on repeat. The legal quarrels between Nokia and Qualcomm are actually still ongoing, and while a US International Trade Commission judge has indeed issued an initial determination that favors Nokia, you can bet your bottom dollar that Qualcomm will be "petitioning the commission for a review." Nevertheless, judge Paul Luckern reportedly "found no infringement or violation by Nokia of the three asserted Qualcomm patents," which consequently led Nokia's CFO to proclaim that this was simply "another failed attempt by Qualcomm to mislead both Nokia and the telecommunications industry." Of course, we wouldn't recommend striking this battle off as complete -- after all, the determination now has to be forwarded on to the full commission for review, and it's not slated to dole out a final call until April.

[Via Yahoo / Reuters]

We know, we know, it may be difficult to understand how companies that lock you in the moment you decide on a phone / plan -- only to be about as helpful as a bottomless bucket the moment turmoil arises -- could be hated. Nevertheless, we can't say we're shocked at all to hear that cellphone providers are among the least liked in all of the service industries. In a recent report released by the Consumer Reports National Research Center, it was found that "fewer than half of respondents were completely or very satisfied with their cellphone service," and sadly, that's hardly different than in years past. Among the biggest gripes were high prices and mandatory contract extensions, and while pro-rated ETFs are fine and dandy, there's still a few less notable carriers that haven't swallowed that pill just yet. As for internal rankings, Verizon and Alltel each scored higher than the rest, and Sprint was found bringing up the rear.

[Via Wired]
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You don't have to look far outside of the Eastern District of Texas to find yourself a fresh patent infringement case, and sure enough, that's precisely where this one was filed. Getting dinged up today is none other than the Round Rock powerhouse and Motion Computing, both of which are being sued for so-called willful infringement on Typhoon Touch Technologies / Nova Mobility Systems touch panel patents. Apparently, the two defendants are being accused of profiting off of two particular patents without paying the plaintiffs their respective royalties, and the lawsuit is seeking to "enjoin Dell and Motion Computing from the continued violation of [the] patents" while also extracting a presumably hefty sum of cash. No specific products are blamed, but we're told that the patents cover technology used in tablet PCs, slate PCs, handheld PCs, UMPCs, PDAs and a host of other gear.

It's no secret that Comcast and the NFL Network don't have the rosiest of relationships, and now that Comcast won a ruling (that's being appealed, to no one's shock) over what tier the channel was being placed on, the carrier has shot out a cease and desist letter demanding the network stop persuading customers to switch providers. Reportedly, the note contends that the channel's iwantnflnetwork.com "violates the contract between the network and Comcast," as it coaxes customers to ponder switching with a message reading "Switch to a TV provider that will bring you NFL Network, not hold you hostage." The NFL Network has responded by stating that the arguments are "without merit," and even proclaimed that users dropping Comcast "did not need encouragement from them." Apparently, the cable operator is calling for the network to "confirm in writing" that it has halted its attempts to influence consumers by Friday, but a spokeswomen said she "didn't want to speculate what the company would do if its demands were not met." Ooh, that'll show 'em.

[Thanks, Ryan G.]

Just a week ago, reports were cropping up regarding Microsoft's decision to give Vista Business / Ultimate customers a "downgrade to XP" option amidst complaints over its latest operating system. Now, the Redmond powerhouse has decided to "keep selling Windows XP until the end of June 2008, delaying a scheduled transition to its newer Windows Vista software by five months." Originally, the planned phase out date for XP was January 30th of next year, but now the firm has decided to "extend XP sales in response to feedback from computer manufacturers who said there were customers who still wanted to buy the older operating system." Of note, Mike Nash, a Microsoft corporate vice president, was quoted as saying that the company was "a little ambitious to think that it would need to make Windows XP available for only a year after the release of Windows Vista," referring to the fact that it typically makes its older OS available for two years after the launch of a new one.

Just months ago, the Consumer Complaints Board in Denmark announced that it had "proven" that the logic board within a slew of Apple's iBook G4s were faulty, and now it seems that Cupertino has been forced to cough up reparations. According to InfoWorld, a US-based Apple spokeswoman stated that it "disagreed with the DCCB's findings based on its own investigation, and has a strong track record for customer satisfaction." Apparently, the counter report that Apple assembled wasn't enough to persuade the board that the swarm of customer complaints were unwarranted, and now Frederik Navne Boesgaard (of the CCB) has said that Apple "paid up" after conceding the point.

Thankfully for us all, the iPhone launch is but hours away, and what better way to make those last second decisions on braving the crowds (or not) than to read over what's likely to be the last pre-iPhone-launch interview with both Apple and AT&T's head honchos? Sitting down with USAToday, Steve Jobs and Randall Stephenson faced a number of dutiful questions, and a few of the answers were intriguing to say the least. Besides bragging about revolutionizing the mobile phone industry and finally producing "a phone people like," the duo noted that the 6:00PM launch time was chosen to give "everyone the same shot" at nabbing one, and they both made it seem like shortages wouldn't be too much of an issue. Most noticeable was the dodging of the inevitable EDGE inquiries, as both execs spent more time boasting of the iPhone's ability to "fluidly switch from EDGE to WiFi" than actually responding to the "sluggish" criticism received thus far. Furthermore, Jobs noted that Apple was already working with a number of companies in regard to corporate email, and while he wouldn't budge when questioned about an overseas release, he did state that "selling 10 million" during its first year was a "realistic goal."

While it'd be easy for Judge Colleen Kollar-Kotelly's deferment to be an end-all solution to the recent Google vs. Microsoft spat, we're inclined to believe that Google hasn't had its last word just yet. As it stands, the judge in charge has reportedly said that "she will likely defer to an agreement on desktop search forged between Microsoft and the plaintiffs in the US government's antitrust lawsuit against the software vendor instead of responding to a complaint from rival Google," and further explained that she didn't consider Google to "be a party in this case." Unfortunately, that's about all we've heard at the moment-- but stay tuned, this one's bound to go a few more rounds before the dust settles.

C'mon Google, you can't seriously be upset that you can't get your search engine integrated into every piece of software known to man, right? Actually, it appears that the search giant can indeed bust out the whiner card on occasion, and it has apparently done just that in regard to the Vista Search that's built into Microsoft's latest OS. Reportedly, Google accused Microsoft of "designing Vista to discourage users from running its indexing and search software," and a company spokesman even went so far as to claim that Redmond's current approach "violates its agreement with the government and hurts consumers." Google's gripes start to grow legs when you consider just how difficult it is to actually disable or modify Vista's ingrained search tactics, and while Microsoft has supposedly stated that it is "committed to going the extra mile to resolve this issue," there doesn't look to be any timetables set for giving users the ability to choose just yet.

[Thanks, Dinraj P.]

Tsk, tsk. Looks like Best Buy will indeed be paying up for the misdeeds involving that dodgy intranet we saw a few months back. Connecticut's attorney general announced a lawsuit against the big box retailer and accused it of "deceiving customers with in-store computer kiosks and overcharging them." Attorney General Richard Blumenthal was quoted as saying that the store "gave consumers the worst deal with a bait-and-switch-plus scheme luring consumers into stores with promised online discounts, only to charge higher in-store prices." The suit seeks "refunds for consumers, civil penalties, court costs, a ban on the practice, and other remedies," and while Best Buy spokespersons are vigorously denying the allegations, Connecticut's consumer protection commissioner even said that there was "certainly an element of deception here." Reportedly, the in-store kiosks were somehow an "alternate way to get information about products," but when that information ends up costing your customers more than they should be paying, we doubt the judge will look kindly upon it.

Joining the (unfortunately) growing fray of companies tossing out blanket lawsuits like it's their job, Toshiba is now requesting that a whopping 17 companies, mostly manufacturers and importers from Hong Kong and China, have their imports barred from entering the United States. Reportedly, Tosh feels that a number of "DVD-related patents" have been infringed upon, and doesn't want to see any more of those taboo "DVD players, DVD recorders, and other digital video disc products" hitting the States. As if banning the items from sale wasn't enough, it also filed a lawsuit "demanding an undisclosed amount of monetary damages to the same companies." We sure hope Toshiba wasn't looking for any partners for joint ventures anytime soon, as it just made enemies with a whole horde of potential allies.

[Via JapanToday]

Granted, we've seen some fairly bizarre methods of promoting one's product, and while Microsoft's Zune hasn't exactly been tagged with controversial propaganda or flashy automobile campaigns just yet, all that changed in a New York minute. According to reports from Hell Square residents in lower Manhattan, a California-tagged, Zune-branded SUV rolled through Ludlow Street during the "wee hours of February 25th," but rather than handing out flyers to the night-owls still roaming, the vehicle decided to test out its "competition grade stereo system" in a densely populated neighborhood. Dubbed an "egregious display of noise terrorism," the 3:00AM blasting from a (presumably Microsoft owned) Toyota FJ Cruiser didn't garner the positive attention that the firm was apparently hoping for, and consequently, quite a few residents of the area are now flaming mad and demanding restitution. Honestly, we've no problem with a little viral marketing every now and then, but blowing out the 'hood on a Sunday morning probably takes things a bit too far, and if you're interested in catching a video of the blasting in action, be sure to hit the read link and await an official apology that will probably never surface.

As a good few PC users will tell you, sometimes the only solution is the three fingered salute, and for TiVo users having an array of troubles with your DirecTV service, it seems the answer could be as easy as flipping the power switch. Oddly enough, it seems the list of recent complaints surrounding unexplainable deletions and problems with Season Pass recordings can be remedied with a simple reboot. A DirecTV spokesperson even stated that "a reboot will clean things up and the unit will start recording again," but we've got a sneaking suspicion there's just more to it than that. Nevertheless, that's the word from the higher-ups, so if you're on the verge of a total meltdown due to AV misbehavior, try the trusty restart trick a time or two, and if it still doesn't get things ironed out (read: the likely outcome), at least you now know precisely who to yell at.

[Via PVRWire]