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Recently, Sprint decided to cut its losses and give a number of CSRs a break from the nagging when it pulled the plug on nearly 1,200 of its mobile customers. Apparently, these whiners were dialing in "40 to 50 times as often" as the "average customer," and after failing to appease them, the firm ch...

7 years ago 0 Comments
July 10, 2007 at 1:01PM