Customer satisfaction

09.18.13
Apple tops customer satisfaction survey for 10th year in a row
09.18.13

Apple tops customer satisfaction survey for 10th year in a row

When you ask an Apple fan why they use the company's products, you're often going to hear "because...

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03.21.13
iPhone tops J.D. Power customer satisfaction survey again
03.21.13

iPhone tops J.D. Power customer satisfaction survey again

Make a little more room in the trophy case: the iPhone has topped J.D. Power and Associates'...

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02.25.13
Apple tops British brand survey
02.25.13

Apple tops British brand survey

Each year, British business professionals rank global "superbrands" in a report called the Supe...

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12.19.12
Daily Update for December 19, 2012
12.19.12

Daily Update for December 19, 2012

It's the TUAW Daily Update, your source for Apple news in a convenient audio format. You'll get...

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09.26.12
New survey says iOS 6 users aren't as happy as they were with iOS 5
09.26.12

New survey says iOS 6 users aren't as happy as they were with iOS 5

The word from mobile customer research firm On Device (as reported by TechCrunch) is iOS 5 eked ou...

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09.06.12
iPhone tops J.D. Power satisfaction survey ... again
09.06.12

iPhone tops J.D. Power satisfaction survey ... again

Every year at about this time, J.D. Power and Associates releases the results of the U.S. Wirel...

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05.15.12
Apple tops ACSI satisfaction survey for cellphone manufacturers
05.15.12

Apple tops ACSI satisfaction survey for cellphone manufacturers

Apple has done it again, topping the American Consumer Satisfaction Index survey for cellphone man...

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05.09.12
Apple tops e-store satisfaction survey
05.09.12

Apple tops e-store satisfaction survey

If you've been happy with a purchase that you made at Apple's online store, you're not the only...

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03.16.12
Apple tops J.D. Power customer survey 7 years running
03.16.12

Apple tops J.D. Power customer survey 7 years running

J.D. Power and Associates is a well-known provider of customer satisfaction survey data, often kn...

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