Customer

05.16.12
iPhone waltzes into top spot of US phone satisfaction index, small carriers trump the giants
05.16.12

iPhone waltzes into top spot of US phone satisfaction index, small carriers trump the giants

We know almost too well how smartphones perform in US market share; what we don't usually see is h...

By J. Fingas,   05.16.12
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02.02.12
Love is in the Air customer support policy
02.02.12

Love is in the Air customer support policy

Blizzard has posted a guide to what customer service and support can and cannot do for players du...

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01.31.12
T-Mobile brings Square to select small businesses, does the mobile payment thing
01.31.12

T-Mobile brings Square to select small businesses, does the mobile payment thing

T-Mobile is throwing some of its weight behind the mobile payment movement this morning, becoming...

By A. Toor,   01.31.12
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12.27.11
Fisker Karma battery poses 'potential safety issue' for about 50 autos, fix already in tow
12.27.11

Fisker Karma battery poses 'potential safety issue' for about 50 autos, fix already in tow

Fisker has seen its fair share of delays on its Karma EV in the past, and now ''fewer than 50" o...

By J. Pollicino,   12.27.11
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11.17.11
Google Checkout merges with Google Wallet, completing the inevitable
11.17.11

Google Checkout merges with Google Wallet, completing the inevitable

In a move that has "common sense" written all over it, the folks over at Mountain View have dec...

By A. Toor,   11.17.11
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09.26.11
Senator Schumer blasts OnStar for 'brazen' privacy violation, calls for FTC investigation
09.26.11

Senator Schumer blasts OnStar for 'brazen' privacy violation, calls for FTC investigation

Last week, OnStar issued a privacy notice informing customers that it would continue to collect d...

By A. Toor,   09.26.11
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09.09.11
Apple tops J.D. Power customer satisfaction survey, grim reading for RIM and Nokia
09.09.11

Apple tops J.D. Power customer satisfaction survey, grim reading for RIM and Nokia

Not only is Apple shipping the most smartphones, it's also shipping the best smartphones -- if yo...

By S. Sakr,   09.09.11
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08.25.11
Motorola rolling out 4G LTE upgrade for select Xoom users?
08.25.11

Motorola rolling out 4G LTE upgrade for select Xoom users?

It's been a while coming, but it looks like some Motorola Xoom users will finally be receiving...

By A. Toor,   08.25.11
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05.19.11
Is it possible? AT&T drops lower in customer satisfaction survey
05.19.11

Is it possible? AT&T drops lower in customer satisfaction survey

It's a bit of a surprise. AT&T has dropped below Sprint in consumer ratings, at least accordi...

By Mel Martin,   05.19.11
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