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What's it like working a day in customer service? Most of you probably don't have to speculate, since the odds of you having worked retail at some point hover right around almost certainty. But have you worked customer service for a game before? If you have, then you probably don't have any need to...

1 year ago 0 Comments
December 4, 2013 at 1:00PM
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EE said it wanted to have a million 4G customers by the end of the year, but it won't have to wait nearly that long. The UK carrier just topped that mark four months ahead of its stated deadline while its competitors are just getting off the starting blocks. O2 and Vodafone both fired up their res...

1 year ago 0 Comments
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So, who here remembers the Final Fantasy XIV launch? I certainly do; I was there and I've been here since, after all. And who here remembers how the game launched to critical acclaim and overwhelming popularity? Yeah, okay. I liked the game at launch, but that was more because of the underlyin...

2 years ago 0 Comments
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In a move that is sure to surprise no one, it appears AT&T is getting ready to send its trusty 2G GSM network riding off into the sunset. MarketWatch is reporting that some Ma Bell customers have received letters, urging them to upgrade to a 3G or (gasp) 4G device and warning that service may de...

3 years ago 0 Comments
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It's hard to believe -- but amazing nevertheless -- that RIFT is almost a half-year old. Six months ago, hundreds of thousands of gamers rushed through the gates to become the first to explore Telara, included me, and we were introduced to what's become one of the most dominating MMOs of the year...

3 years ago 0 Comments
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T-Mobile USA issued its Q2 earnings statement today and, while the outlook isn't quite as bleak as it was during the first quarter of this year, there's still some cause for concern up in Bellevue. According to the report, the carrier lost a total of 50,000 customers last quarter, which is actu...

3 years ago 0 Comments
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The decision to move to WiMAX instead of LTE will probably be second-guessed by pundits and investors for years to come, but regardless, Sprint CEO Dan Hesse has emerged as one of the wireless industry's great comeback kids now that he appears to be succeeding in his goal of turning the carrier's ta...

4 years ago 0 Comments
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Well Blizzard has finally done it. After charging only for out-of-game services like faction changes and character customization, with the release of in-game pets on the Blizzard store, they've finally moved on to selling virtual items for real money. And there's a word, dirty in the mouths of some...

5 years ago 0 Comments
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Snowman Eyonix posted an update to the ongoing Comcast issues on the forums today: he says that Blizzard is talking to Comcast about the problem, and that they may have identified the problem in a third-party network between the affected folks and Comcast themselves. He says work on the issue is ong...

6 years ago 0 Comments
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Just a day after announcing that U-verse TV was lit in select areas of Raleigh and Orlando, AT&T has reached its long-time goal of securing one million U-verse TV subscribers before the end of 2008. And yeah, the outfit's chief executive of telecom operations totally called this last week, but...

6 years ago 0 Comments