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Which is worse: the heartbreak of knowing you're not getting an iPhone 4 by launch day, or receiving one early but slightly defective? I'm going with the latter, myself. Several folks who've received an iPhone 4 early are tipping us and reporting to Apple that the fancy, new Retina displays on th...

June 23rd 2010 at 4:00pm 0 Comments
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Even though Microsoft seems to be dragging its feet when it comes to addressing the EU's anti-trust concerns, the software-giant-cum-console-maker was quick to respond to European Commissioner for Consumer Affairs Meglena Kuneva's inquiry regarding accusations of faulty 360 hardware. Specifically,...

June 14th 2007 at 2:54pm 0 Comments
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While the figurative jury is still out as to whether video games harm our youth by inciting them to commit violence, loiter unnecessarily, and utter profanities, a real flesh-and-blood jury may soon be deciding if one faulty Xbox was to blame for the December 2004 death of an Illinois baby. The fami...

May 24th 2007 at 6:42pm 0 Comments
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After some Canadian customers reported technical issues with the remote control packaged with their Belkin TuneCommand AV units, Belkin started marking affected packages with information stickers and set up this page for Canadian customers to request a free replacement. If you purchased an affected...

March 5th 2007 at 12:30pm 0 Comments
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Just as we suspected, Dell may not be the only manufacturer recalling countless batteries due to fire hazards, as the Sony-made lithium-ions are also found in laptops from Apple, HP, and Lenovo, not to mention a variety of other consumer electronics products. The U.S. Consumer Product Safety Commiss...

August 16th 2006 at 10:55am 0 Comments
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Looks like someone at a Norwegian design firm forgot to trade in his PowerBook G4 battery during last year's recall. See, Dell, you're not the only company getting bad publicity over spontaneously-combusting laptops -- everyone seems to be in on the fun. Read on for a close-up of the offending batt...

August 2nd 2006 at 2:42pm 0 Comments
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Today's "Dell laptop bursts into flames" story brought to you by "Henrik the Automation Engineer" of Vernon Hills, Illinois. Quick on the draw with his 7.2 megapixel camera, "Henrik" managed to document the amusing / scary saga of his coworker's notebook, well, pulling a Dell -- and as the placemen...

July 28th 2006 at 10:07am 0 Comments
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Always the good corporate citizen -- well, maybe not always -- Apple has finally fessed up to both the MacBook discoloration and MacBook Pro whining issues that have been plaguing customers since the notebooks were released, and has agreed to fix the problems free of charge. We already knew that th...

July 26th 2006 at 8:10pm 0 Comments
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If you shelled out over $1,000 for Samsung's BD-P1000 Blu-ray player only to discover that the picture quality wasn't as impressive as you'd expected, fear not: it looks like a faulty-but-fixable chip may be responsible for the sub-par video. After noticing a "softness" in each of the titles he vie...

July 21st 2006 at 2:25pm 0 Comments
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It's not uncommon for electronics -- and especially laptops -- to begin showing some discoloration after a few months or years of wear and tear, but reports coming out of Mac forums and websites of three- and four-week old white MacBooks sporting heavy staining on the trackpads and wrist rests are...

June 13th 2006 at 9:45pm 0 Comments
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So PCSIntel is reporting that Apple's effecting a "silent" recall and replacement of first and second week MacBook Pro batteries (which start with the serial numbers W8607 and W8608) due to such symptoms as failure, power cutoffs, mis-reporting of remaining power, and unresponsiveness to s...

May 3rd 2006 at 9:26pm 0 Comments