discoloration
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White iPhone discoloration: Not just heat
Last week, several readers were pointing out stories of white iPhones that had taken on a yellowish hue. It was assumed that heat was the issue. Keen to tempt fate, I played Star Defense [App Store link] for 30 minutes straight last night with my iPhone resting on my bed. It warmed up pretty good, but stayed white. Earlier today, frenchiPhone.com reported that the issue is most likely the combination of a hot iPhone and a certain case, though they did not specify which one. Additionally, they state that cleaning the effected area with a cloth and some rubbing alcohol will remove the stain. We haven't tried this, so we can't confirm that it works/won't damage your phone.Our best advice, based on the limited information we have, is to remove your white iPhone from its case if you're going to be doing someting intensive for a long time, like play StarDefense, run a GPS app, etc.I probably don't have to tell you this, but just in case ... do not apply stain stick to your iPhone.
Clean your MacBook with toothpaste
Toothpaste is such versatile material. When I was in college, I used it as drywall spackle to fill in nail holes. As a kid at summer camp, I used it to write my name on the rafters of our cabin. I've heard that some people even clean their teeth with it.Check out this tip from Lifehacker. It seems that a dab of Arm & Hammer Dental Care Advance Cleaning toothpaste can be used to rub the nasty wrist stains clean off of a white MacBook. A reader also suggests that a Mr. Clean Magic Eraser (which is free of abrasives) also works.MacBook owners, rejoice! A cheap solution is probably in your bathroom.
Apple admitting, repairing laptop whining and discoloration problems
Always the good corporate citizen -- well, maybe not always -- Apple has finally fessed up to both the MacBook discoloration and MacBook Pro whining issues that have been plaguing customers since the notebooks were released, and has agreed to fix the problems free of charge. We already knew that the company was sneaking new logic boards into Pro models that had been sent in for unrelated repairs, but now the "high-pitched buzzing sound," as it's technically known, has been officially acknowledged in a support page on the Apple website. An inquiry by DailyTech revealed that affected notebooks fall under the standard one-year limited warranty -- meaning that all MacBook Pros are covered -- and that the solution involves replacing either just the fan or both the fan and the logic board. The discolorations, meanwhile, have not yet been publicly recognized, but AppleInsider is reporting that a recent company bulletin intended for retail and service partners indicates that white, 13-inch MacBooks in a specific serial number range will indeed be eligible for a new top case and corresponding screen bezel -- assuming that approved cleaning solutions have been proven ineffective. Overall, not a bad resolution; sure the admissions could have come sooner, but instead of blaming the discoloration on dirty customers, attributing the whining to tinnitus sufferers, and calling it a day, Apple came through in the end and took the responsible course of action.Read- WhiningRead- Discoloration
TUAW Poll: Your MacBook/Pro experience
Yesterday, we pointed out an article at Infinite Loop that was describing yet another (allegedly) melting MagSafe connector. Many of you wrote in to state that your MacBook/Pro experience has been trouble-free. Still, the issues people are having are very real, so let's take a brief (and informal) poll.How has your MacBook/Pro experience been? Is it noisy, hot, discolored...melting? Is it a dream come true, the best laptop you've ever used? Leave your answer below, and check back tomorrow for the results. How has your MacBook/Pro experience been? It's been a nightmare I've had minor issues It's been a dream! Free polls from Pollhost.com
Apple starting to swap out those dirty MacBooks?
As with many things when it comes to AppleCare support, your mileage may vary, but AppleInsider apparently started to receive word that the Macbook discoloration issue is starting to result in some few-or-no-questions-asked returns, Apple simply offering up whole laptop replacements just like that. Now, we're not guaranteeing results or anything should you march that blemished MacBook into an Apple Store and foist it upon the first Genius you see, but it's a start, right? Anyone else having good luck getting their laptop taken care of?
Survey says: 20% of MacBooks are discolored
Either TUAW readers have especially sweaty, acidic, bacteria-ridden palms, or they're being hit hard by the MacBook discoloration issue so many have dreaded might strike their own smooth, plastic Apple laptops. Granted, you can't really take a poll with 1,556 votes to mean anything about a problem of this nature -- especially with so many haters and fanboys out there just waiting to bust out a script and tilt the scales -- but there's one company that knows just how many MacBooks have been seeing this issue, and until that one company issues a recall it's unlikely we're going to know just how severe this problem really is.P.S. -If you're having MacBook discoloration, don't be shy about sounding off in our comments. We're here for you, people, let it all out.
TUAW Poll: Does your MacBook exhibit discoloration?
Does your MacBook exhibit discoloration? Yes No With many owners of Apple's MacBook reporting strange discoloration of their machine on areas that come into frequent contact with the skin (wrist rests, trackpad, button and areas near the iSight being the main concern), we've created this poll to get a better idea of how many MacBooks are affected. When I first saw this issue I believed that the people reporting these problems were simply neglecting to wash their hands; that's until my own white MacBook started displaying symptoms. If you believe that your MacBook has this problem, vote on this poll, submit your details to Stainedbook.info and make sure to contact Applecare to notify Apple of the problem.Disclaimer: Please, only vote on this poll if you own a white MacBook. We're trying to get a handle on the percentage of white machines affected by this problem. Black MacBooks do not seem to exhibit this problem.
White MacBooks showing premature discoloration?
It's not uncommon for electronics -- and especially laptops -- to begin showing some discoloration after a few months or years of wear and tear, but reports coming out of Mac forums and websites of three- and four-week old white MacBooks sporting heavy staining on the trackpads and wrist rests are causing no small amount of alarm among the Apple faithful. Having ruled out heat, smokers, and people not washing their hands enough, commenters are now starting to use ugly terms like "manufacturing defect" to explain why disparate white MacBooks are all showing signs of heavy use barely weeks out of the box, with afflicted users reportedly unable to remove the stains even armed with the harshest of cleaning agents. While it's too soon to really gauge the scope of this supposed problem, if we owned a MacBook we might start using external input devices just to be safe, and if we were in the market for a new one, well, we might even drop the extra loot for that fancy -- and seemingly stain-resistant -- black edition.[Thanks, Calamier]
White MacBooks Turning Yellow
When TUAW reader Rich sent us this link pointing to an Apple Discussions page discussing the tendency for some of the plastics on the new white MacBooks to turn yellowish after just a few weeks, I initially dismissed it as one or two overly-sensitive Mac users complaining about the inevitable hand grease, dirt, and muck that all of our laptops experience during their average use. At least that's what I thought until I saw the pictures [2] [3] [4] [slideshow] and started reading the many posts from many users experiencing the same problem.This discoloration is not dirt and cannot be cleaned by anything that people have tried, and the list is extensive: iKlear and similar cleaners, hot water, Windex, diluted bleach, a Magic Eraser...the list is long.There definitely appears to be a problem here with the plastic that Apple has used for the palm rests on the first-generation white MacBooks. I have not seen this yet personally (I've yet to even see a MacBook in person), but the numbers and anecdotal evidence is looking pretty convincing. Now, I wonder if Apple will acknowledge the problem and replace the plastics, or whether they'll pass this off as "cosmetic damage" as they've done in the past (cracking lines on the G4 Cube, anyone?).
