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What's it like working a day in customer service? Most of you probably don't have to speculate, since the odds of you having worked retail at some point hover right around almost certainty. But have you worked customer service for a game before? If you have, then you probably don't have any need to...

1 year ago 0 Comments
December 4, 2013 at 1:00PM
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Drama Mamas Lisa Poisso and Robin Torres are experienced gamers and real-life mamas -- and just as we don't want our precious babies to be the ones kicking and wailing on the floor of the checkout lane next to the candy, neither do we want you to become known as That Guy on your realm. It hurts ...

1 year ago 0 Comments
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Still waiting for those Cadillac ELRs to roll off the production line and onto the forecourt? Well, when they do, turns out they'll be OnStar-enabled and Smart Grid ready. The OnStar EV-specific mobile app lets you control and schedule when you charge your new wagon up. It'll even let you locate r...

1 year ago 0 Comments
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"Game companies are not the Political Correctness Police," says Elizabeth Wyand, "and cannot be expected to adjust every player's rotten attitude." Wyand, a former GM for EVE Online, recently posted an interesting blog that discusses problematic players and the responses to their behavior -- one th...

1 year ago 0 Comments
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If you're a developer who has been using the Golden Master build 13A598 of OS X 10.9 Mavericks, you may want to do a clean install because Apple has just released a new version. As 9to5Mac notes, the new build is 13A603 and as of yet no one has found any differences between the two besides the bui...

1 year ago 0 Comments
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It's the TUAW Daily Update, your source for Apple news in a convenient audio format. You'll get all the top Apple stories of the day in three to five minutes for a quick review of what's happening in the Apple world. You can listen to today's Apple stories by clicking the inline player (requires Fl...

1 year ago 0 Comments
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If you've been saving your pennies in anticipation of the Cadillac ELR's pricing and availability announcement, it's almost time to smash the piggy bank. Come January, you'll have the distinct privilege of dropping upward of $76,000 on the fully rebranded and slightly upgraded Chevy Volt. Until th...

1 year ago 0 Comments
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Just hours after releasing the first build of OS X 10.9 Mavericks without a "Developer Preview" label to AppleSeed members, Apple has issued the official "Gold Master" version of OS X 10.9 Mavericks to all developers. A Gold Master build is the same, official version of software that will be releas...

1 year ago 0 Comments
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Apple's latest flavor of OS X, Mavericks, is just weeks away from landing on customers' Macs, as the gold master has now been unleashed to the developer hordes. Though not a dramatic remake like iOS 7, it'll bring a bring a facelift to such apps as Safari and Calendar, along with better energy man...

1 year ago 0 Comments
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Once upon a time, I worked as a game master for a very popular MMORPG. My duties were relatively simple: help players out of sticky situations and enforce the rules of the game when it came to cheating, harassment, and general player behavior. A game master's role is to protect the player from any ...

1 year ago 0 Comments
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While the price of a Model S may have increased ever-so-slightly, EVs for the rest of us are starting to become reasonable propositions. GM, for instance, has announced that next year's Chevy Volt will be listed at $34,995, knocking $5,000 from the current list price. Of course, you'll still have ...

1 year ago 0 Comments
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You'd be forgiven for thinking that hydrogen fuel cell cars have vanished when EVs rule the headlines, but GM and Honda haven't forgotten them -- in fact, they've just unveiled a new fuel cell partnership. The automakers are jointly developing next-generation hydrogen systems and storage, using th...

1 year ago 0 Comments
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GM and OnStar were on hand at CTIA to demonstrate a few ideas of what its new service could look like once bolstered with AT&T's LTE network. The system, which we originally heard about in February at Mobile World Congress, is still in its infancy, but with all the ideas being bounced around d...

1 year ago 0 Comments
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First off, this isn't one of those posts where I'm a detached observer with no first person experience with the problems of guild leadership. I'm an officer in a raiding 25 man guild, and recently I was the victim of a shakeup. Our Anne Stickney wrote about it for the site, so I won't dredge up t...

2 years ago 0 Comments
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Ready to trade your old car in for a shiny new mobile hotspot? AT&T and GM are using the international platform that is Mobile World Congress to announce a partnership that'll bring the carrier's LTE network to "millions of cars" under the Chevrolet, Buick, GMC and Cadillac umbrellas. The roll...

2 years ago 0 Comments
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Well, Blizzard would like to tell you. And they've done so via the medium of clever video. Whatever your troubles in game are, the game masters are the ones who deal with them. The video explains the options you have to get the help you need, both in game and out of game. Whether it's phone sup...

2 years ago 0 Comments