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Microsoft to restore remaining Sidekick contacts this week, other stuff 'shortly thereafter'

Sidekick users tend to be an active, fly-by-the-seat-of-your-pants bunch, so it's gotta hurt like the dickens when they don't have access to their schedules and little black books -- but hey, at least it's still recoverable, right? Microsoft has just posted a quick update to keep everyone abreast on the progress of its Sidekick data recovery, and it sounds like they'll be able to have remaining missing contacts back in action this week with the rest of the data -- to-dos, notes, photos, and the like -- following on "shortly thereafter." Anyone who didn't lose information in the debacle should be unaffected by the recovery process, but for those who did, these backup tapes couldn't possibly load into Danger's feisty data center fast enough.

T-Mobile 'considering additional measures' to compensate Sidekick owners

The official line is still that T-Mobile customers affected by Sidekick amnesia will be given a months' credit on their data plan, but that may not be the end of it (and considering the magnitude of the issue for affected folks, we'd certainly hope not). At this point, they're leaving the door open to more by saying that they're "considering additional measures" to help soothe the souls of those who lost contacts, notes, schedules, apps, and everything else, but exactly what those "measures" are remains to be seen. Free phones? Free service? A gift certificate to a day spa? The full (albeit brief) remarks can be found after the break.

Sidekick failure rumors point fingers at outsourcing, lack of backups

Backing up your personal PC to external media might still be a novel concept for some, but any IT manager fresh out of school can tell you that regularly backing up mission-critical servers -- and storing those backups in multiple physical locations -- isn't merely important, it's practically non-negotiable, and it only becomes that much more critical before undertaking hardware maintenance. Alleged details on the events leading up to Danger's doomsday scenario are starting to come out of the woodwork, and it all paints a truly embarrassing picture: Microsoft, possibly trying to compensate for lost and / or laid-off Danger employees, outsources an upgrade of its Sidekick SAN to Hitachi, which -- for reasons unknown -- fails to make a backup before starting. Long story short, the upgrade runs into complications, data is lost, and without a backup to revert to, untold thousands of Sidekick users get shafted in an epic way rarely seen in an age of well-defined, well-understood IT strategies.

The coming weeks are going to be trying times for both Microsoft and T-Mobile, a sideline player in this carnage that ultimately still shoulders responsibility for taking users' cash month after month and keeping tabs on the robustness of its partners' workflows. We're betting that heads are going to roll at both of these companies, formal investigations are going to be waged, users are going to be compensated in big ways, lawsuits are going to be filed, and textbooks could very well be modified to make sure that lessons are learned for the next generation of college grads tasked with keeping clouds running. Why there weren't any backups -- even older ones -- that could've been used as a restore point is totally unclear, so we're hoping Microsoft has the stones to come clean for the benefit of an entire industry that wants to understand how to make sure this never happens again.

Danger's server woes leave Sidekicks in the lurch

Look, Danger, we know that you're hard at work on... ahem, "other things" right now, but can you please just take five and figure out what's wrong with your servers? Sidekicks rely very, very heavily on the ability to phone home for even basic tasks -- looking up contacts, browsing the web, you name it -- and it seems that Danger's data center has been on the fritz for a solid two days now with symptoms ranging from text message weirdness to dead address books and everything in between, up to and including a completely unusable experience. Frantic calls to T-Mobile are resulting in comped bills for some subscribers, so if you're affected, you might want to give 'em a ring.

[Thanks to everyone who sent this in]

How would you change T-Mobile's Sidekick LX 2009?


T-Mobile's Sidekick LX 2009 represented a huge leap forward in the hiptop sector. Not only was the swiveling motion as smooth as ever here, but this was the first Sidekick that seemed to really take its user interface seriously. To that end, we're interested in knowing how you -- the opinionated consumer -- feel about Danger's latest effort. Are you impressed by the grown-up features? Does the form factor still have a place in your life? Is the UI snappy enough? Do you still get enough stares from potential mates when you whip it out on the subway? The floor's yours, make it good.

T-Mobile Sidekick LX 2009 review

T-Mobile's Sidekicks have been cult favorites stretching all the way back to the original grayscale model -- a device with a design only a mother could love, may we add -- when it launched nearly seven years ago. Though the unusual form factor with the addictive spring-loaded pivoting swivel has largely prevented it from attracting a mainstream audience, the countless teens and twenty-somethings who've latched on to the Hiptop ecosystem have cited many of the same reasons for loving it since day one: an easy, foolproof UI, push email, high-quality customizability, decent web browsing capabilities, and a stellar messaging-optimized layout (remember that QWERTY was little more than a twinkle in most manufacturers' eyes back in 2002).

At its launch, the first-generation Sidekick LX represented a new high end for the franchise -- big shoes to fill for the 2009 model of the same name. Does it live up to the hype? More importantly, could this be the first Sidekick complete enough and robust enough to reach new audiences? Head on over to Engadget Mobile's review to find out.

T-Mobile Sidekick LX officially announced all over again

Sound familiar? Indeed, this isn't the first time T-Mobile has offered a Sidekick LX -- but much like last year's simply-named Sidekick, the carrier is once again carrying forward branding while totally revamping the hardware. The 2009 edition of the Sidekick LX is thoroughly new and pretty much nails every item on every Sidekick fan's wishlist: GPS, 3G data, an absolutely glorious 3.2-inch full wide VGA display, and super-tight integration with Facebook, Twitter, and MySpace. You've also got a 3.2 megapixel AF camera with LED flash, microSD expansion (T-Mobile throws a 1GB card in the box), video recording and playback (including YouTube access), stereo Bluetooth, quadband EDGE, and HSDPA 2100 for high-speed coverage when you're galavanting around Europe. The ace up T-Mobile's sleeve, though, might be Exchange ActiveSync support, which will be coming via the on-device software catalog shortly after launch. It's available for pre-sale to current T-Mobile customers starting today -- everyone else will have to wait until May 13 -- but either way, you'll be paying $199.99 after rebate on contract in your choice of "carbon" or "orchid" finishes. Check out all the snazzy photography below -- and follow the break for our quick first impressions of the phone.

New Sidekick hits FCC with T-Mobile 3G


Occasionally, Sharp will pass a Japanese domestic market handset through the FCC for global roaming certification, but not this time. No, instead, we're seeing the PV300 -- and as any rabid Sidekick fan knows, Sharp's Sidekicks are referred to as "PV" followed by a three-digit number internally, so yeah, we're thinking this is probably the real deal. Of course, we've had no shortage of legit-sounding rumors in the past few months that there's a new high-end Sidekick on the way to T-Mobile shelves, and indeed, it should come as no surprise that this one is certified for AWS 3G -- the very kind T-Mobile uses -- along with the usual assortment of GSM / EDGE bands. Anyhow, see you shortly, dear Sidekick. Hopefully.

Sidekick LX 2009 outed in survey, could possibly be real


Whoa, whoa -- calm down hiptoppers. Don't act like you didn't know a new Sidekick was coming in the year two-thousand and nine. Actually, there is a fair reason to celebrate here, 'cause if these specs are true, the Sidekick LX 2009 will be a surefire winner. A reader over at HipTop3 reportedly came across this image above while taking an online survey, which -- as your eyes have no doubt confirmed -- shows off the very first 3G / GPS enabled Sidekick ever. Specs wise, it'll supposedly boast a 3.2-inch WVGA display (854 x 480), a 3.2 megapixel camera, microSD card slot, easy access to YouTube, MySpace and Twitter, turn-by-turn navigation and video recording capabilities. Sadly, there's still a sliver of a chance this could all be a hoax, but we know your brain isn't letting itself accept that fact at the moment, now is it?

The T-Mobile Sidekick -- yep, just Sidekick


After all the buffoonery over what exactly T-Mobile intended to call its newest entry-level Danger device, they've ultimately decided to just go back to basics, drop the acronyms, and christen it simply "Sidekick." Make no mistake, though -- this little puppy is a far cry from your daddy's Hiptop launched way back in 2002, thanks to a 400 x 240 WQVGA display, 2 megapixel camera with video recording capability, Bluetooth 2.0 with A2DP, and a microSD slot. Though it's being billed as the iD's spiritual successor, the Sidekick comes dangerously close to LX territory, so it should see some solid movement at the $149.99 asking price on a two-year contract. What's more, the Sidekick becomes Danger's first device with user-customizable shells, available directly from sidekickshells.com for $14.99 a pop (we've got both a really bad and a really frickin' great feeling about the ridiculous sorts of designs people are going to be coming up with there). The whole shebang goes on sale starting today. 'Course, if you can't get out to a well-stocked T-Mobile store for the next few hours, be sure to check out our quick impressions and gallery on Engadget Mobile, yeah?

Gekko is the Sidekick 2008 after all, launches July 30


Never before have we dealt with so much naming drama leading up to a new Sidekick's release. Gekko, Gecco, Aspen, Sidekick 2008, the list of candidates goes on, and we finally have a winner: Sidekick 2008 it is! The name comes courtesy of some new internal documentation for T-Mobile reps, which also reveals that the low-end piece will be available come July 30 (seemingly putting the kibosh on Best Buy's July 27 date) with interchangeable shells, a 2 megapixel cam, and a 2.6-inch WQVGA display that'll definitely be a nice bump up from the iD's specs.

Sidekick Gecco to be christened Sidekick 2008?


A number of shots have surfaced of an upcoming Sidekick that we've alternately known as the Gekko and Gecco, but the rumor du jour on the naming front is that we'll actually be calling it "Sidekick 2008" by the time it launches (later this month if we're lucky). The grainy photography shows a device looking roughly like what we expect the new model to look like -- but more interestingly, it shows the phone wearing a variety of different shells, some of which rock as much bedazzlement as a Swarovski one-off. Pretty cool. Oh, and don't bother trying to go to sidekick.com.shells -- we did, and it isn't online yet.

[Via Hiptop 3]

T-Mobile ollies with Tony Hawk Sidekick LX


The rumored Tony Hawk edition of the Sidekick LX is said to be making its first public appearance today, looking every bit the part with a "skateboard look and feel" made complete with "grip-tape-texture" and the skateboarding icon's name plastered across the display's bezel. This one isn't just about branding, though -- it's being said that T-Mobile will use the occasion to launch a rather hearty LX firmware update that includes video recording, stereo Bluetooth, additional themes, some sort of video sharing capability, and more; it'll be available to all LX owners some time this summer via an over-the-air update. Meanwhile, the very special Tony Hawk piece should be made available to buyers in mid-July.

[Via Boy Genius Report]

New Sidekick model PV210 passes FCC muster


Rumors swirling around Danger's upcoming Aspen and Gekko Hiptops are approaching a rolling boil at this point, and seeing a new model fly through the FCC's testing procedures certainly isn't going to help to quell them. Honestly, we probably would've passed this one right over had it not been for the big "Powered by Danger" label on the FCC approval sticker here, detailing a new Sidekick known internally to Sharp as the PV210. We've gone through the test reports and we're sorry to report that there still isn't any 3G here -- so despite the device's perfect form factor for consuming gobs and gobs of data, EDGE is going to have to continue to suffice. We imagine we'll be seeing this one announced before too long.

Danger testing out an NES emulator for Sidekicks? Sadly, no.


Our first thought when we heard the news that there was an NES emulator in the works for the Sidekick series of text machines was one of pure, unabashed elation. The classic Hiptop form factor is pretty much exactly what the doctor ordered for effective old-skool gaming, after all -- and let's be honest, any time Nintendo playtime comes to a new platform is cause for immediate and overindulgent celebration. Our second thought was, "wait, what?" It's pretty unclear how the emulator would be loaded with legally-obtained ROMs and we have our doubts that Nintendo signed away the rights to any binaries, so we're a little confused about the word that this would be officially offered through the Danger's Software Catalog. Let's all cross our fingers, continue to pay our T-Mobile bills on time, and hope that tomorrow might bring countless hours of Skate or Die while we're... you know, actually skating or something.

Update: While not technically fake, it turns out that this 80s-vintage action is going to remain a pipe dream (and no, we're not talking about the NES game Pipe Dream, either). Danger's developer tools allow arbitrary Java to be loaded into the Hiptop emulator -- not just approved stuff, obviously -- so odds are that someone loaded an NES emulator (like, say, vNes) and went to town with the screen shots. Official offering through the Catalog, though? Not so much. Thanks, Jim!
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