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Apple's year of cheap battery upgrades resulted in 11 million repairs
In a recent all-hands meeting, Tim Cook reportedly revealed that Apple replaced 11 million iPhone batteries in 2018, up from its normal 1-2 million tally. The spike was a result of Apple's price cut to its battery replacement program as part of the fallout from its iPhone throttling debacle. And it seems that trend hit Apple where it hurts: iPhone sales.
Apple will throttle last year's iPhones after all
Despite apologies, updates, and a $5.7 million fine in Italy, Apple's Batterygate woes refuse to go away. The tech giant previously told Congress there was no need to throttle last year's iPhones to preserve battery due to their advanced hardware, but it's now changed tack. With the release of iOS 12.1, the controversial feature is finding its way on to the iPhone 8, 8 Plus, and iPhone X after all.
iPhone battery draining faster than usual? Blame the weather
There's a good chance you're already not happy about your iPhone's battery life -- especially if you upgraded to iOS 7 on an older device -- but if you live in many parts of the United States, your smartphone has probably died faster than ever this week. You see, it's been a bit chilly here in the States for the past few days, and that über-capable computer sitting in your pocket or purse definitely isn't a fan of the cold. According to Apple's own documentation, you shouldn't be using your iPhone in temperatures below 32 degrees Fahrenheit, and you shouldn't even be storing the device in temperatures below minus 4 degrees Fahrenheit. Outside my office window here in Wisconsin, my thermometer boasts a temp of minus 15 degrees (with a wind chill of minus 22 degrees), and that's actually quite a bit warmer than it was yesterday. So, technically speaking, I shouldn't even walk outside with my iPhone in-hand, even if it's off. The company also notes that "dramatic changes in temperature" -- like going from 72 degrees in my apartment to minus 15 degrees outside in a matter of seconds -- should be avoided. Fantastic. So what do I (or you, if you're in one of the many areas of the US currently under a deep freeze) risk by using our iPhones in such sub-zero climates? Unspecified "damage" (tiny components and LCD screens being flash frozen isn't exactly recommended) and shortened battery life are the two possible negative outcomes, according to Apple. Yikes. Let this be your reminder that, even though you totally accidentally dropped your iPhone in the snow that one time and it still works without issue, these gadgets just aren't made to be used at heart-stoppingly cold temperatures. If your iPhone battery dies quicker than usual this week, give it a break, and maybe a pair of mittens. Note: The same goes for your iPad, MacBook and pretty much anything else with a rechargeable battery.
Mophie intros Juice Pack Plus Outdoor Edition for adventure loving iPhone owners (video)
It's been just over a week since Mophie quietly intro'd updated Juice Packs at IFA, and now -- as we've reacquainted with our offices -- the company's given us a sneak peek at its Juice Pack Plus Outdoor Edition. Aside from a special olive drab and orange colorway, the charging case itself is your standard $100 iPhone 4 Juice Pack Plus. So what's the big deal, you ask? This Pack's bundled with Mophie's Outdoor Navigation app (a collaboration with NeoTrecks) positioning itself as an alternative to pricier handheld GPS units. Purchased separately, said app's slated to sell for $30 along with optional desktop access priced at $20 annually, while you'll get the software and that first year included out of box with the OE. The app works using your iPhone's GPS to provide highly detailed maps and a robust suite of options to get you where you're going, even if you're offline for most of the US -- sorry, Alaska. We checked out an early build of the software showcasing its three modes for tracking, downloading new maps, and a library you can check back on. The maps feature hand-shaded topography for extra clarity and a unique "grid-mode" for downloading new sections, although it appears you'll be stuck there while you wait for it to finish. The software also pulls up points of interests and you'll be able to track your trips, allowing you to then view your statistics or even share the details over the web. Mophie's expecting to have these available sometime in October with full details forthcoming, but in the meantime, there's a brief demo on how it'll help you navigate your local trail past the break. %Gallery-132904%
Mophie Juice Pack Plus iPhone charging case now Verizon-friendly
Until now, Verizon iPhone owners looking for the Mophie battery boost had three options: lugging around a Powerstation plug-in, settling for the Juice Pack Air's measly 1500mAh battery, or slipping into an ill-fitting Juice Pack Plus AT&T case -- an awkward fit, thanks to a slight difference in the handsets' button placement. That long national nightmare is finally over, however, now that the 2000mAh Juice Pack Plus is compatible with both carriers, giving users up to eight more hours of 3G talk time and a few extra millimeters of thickness for around $100. The rubberized charging case is available in black, cyan, magenta, yellow, and a limited edition purple, of which only 2,000 were made. Oooh, exclusivity.
Third Rail iPhone case has detachable battery, probably won't electrocute you
For humans, coming into contact with the third rail will likely void your personal lifetime warranty, but one accessory manufacturer hopes to apply a similar concept to your iPhone -- in much smaller doses, of course. For $90, the Third Rail System includes an iPhone 4 Slim Case, which always surrounds your device, and a 1250 mAh Smart Battery that you can slide into place whenever you need a boost. The removable batteries can charge other devices over micro USB, and can be stacked up to four deep for charging multiple gadgets at once (at $60 a pop). It's also designed to be compatible with future cases, negating the need to purchase another complete solution each time you upgrade your phone. We'd love to see a similar device that includes inductive charging as well, but for now, this is one of the most intuitive external battery solutions we've seen.
WiMAX sleeve brings 4G speeds to the iPhone 4 in South Korea
This is exactly how we humans got out of the trees five million years ago. We spot a problem, like the iPhone 4's lack of 4G data, and we solve it. In fact, Korean Telecom's new Egg sleeve not only brings WiMAX to the iPhone 4 but also incorporates an extra battery to allow five hours of 4G surfing. It could make bipedalism slightly uncomfortable however, by bulking your pocket out with 2.4 ounces (68g) in added weight plus a third of an inch (8mm) in extra thickness. Primates outside of South Korea can't buy the ₩129,800 ($120) Egg right now, but problem-solving minds can always use 4G mobile hotspots instead -- like the Sprint Overdrive or Verizon's new LTE-based MiFi. That's why we're the jungle VIP.
Icon iPhone battery pack combines visual bliss with bona fide utility
Oh, sure -- Mophie's Juice Pack Air may be quite the effective device when it comes to rejuvenating a dead iPhone, but what it sorely lacks is a dash of the atypical. Essential TPE has done the world one better with the introduction of The Icon, or what's better known as the most incredible iPhone battery pack in the history of iPhone battery packs. Put simply, this portable cell plugs directly into the Dock Connector of your 3G or 3GS (iPhone 4 compatibility remains unknown), and an EL indicator lights up to show you how much juice remains in the stick. According to the company, it'll provide an extra three hours of 3G talk time, up to 18 additional hours of audio playback and up to 5.5 hours of bonus web surfing. Currently, it looks as if the company is seeking a worldwide distribution partner, so if you're into distributing awesome wares, well... you know where to get your next fix.
PhoneSuit Primo micro iPhone and iPod battery pack impressions
We've been playing with PhoneSuit's Primo micro battery pack on our iPhone 3GS for a few days. As the name suggests, this thumb-sized battery is the smallest we've seen in its class, but somehow it still packs 800mAh of juice -- almost two-thirds of the iPhone's built-in cell. Feature-wise you'll only find battery level and charge status indicators on the front, and a mini-USB port on the back for charging. Unlike the slot-in case-style battery packs for the iPhone, this battery pack's dock connector is on a flat top, which makes it compatible with "all iPhones and most iPods." We also noticed a 2mm gap when plugged in, and apparently this is to allow space for your iPod's / iPhone's protection case -- too bad our iPhone didn't have one. While the battery life lived up to its promise for us, this broad-compatibility design backfired on us -- the battery pack was thicker than our iPhone 3GS, so the overhanging sharp edge on the back often caught our trouser pocket while the phone was being pulled out. Alas, we were more worried about our battery pack coming loose than our iPhone's own battery life. Hopefully PhoneSuit will consider making device-specific adapters to give us a peace of mind, or maybe offer baggy pants at discount prices. %Gallery-85080%
PhoneSuit Primo adds extra juice, minimal bulk to your iPhone / iPod
We were suitably impressed by Mophie's Juice Pack Air extended battery / iPhone case when we got a chance to try one out earlier this year, but if you're looking for an extended battery without the case you might want to consider this new Primo micro battery pack form PhoneSuit. Designed for use with various iPods in addition to the iPhone, this one packs an 800mAh battery inside its tiny enclosure, which promises to add up to 45 hours of music playback time to your iPod, or up to three hours of extra talk time to your iPhone 3G. Better still, it has a fairly reasonable price tag of $35, or you can snag a three-pack for $89.95 if you like to be extra prepared (or are looking for a few stocking stuffers). We'll also be checking this one out ourselves shortly, so stay tuned to see if it actually lives up to its claims.
iPhone 3.1 problems flood our tip box
In the last week, we have had a constant barrage of iPhone issues break through the lines... so much so that we feel it is our duty to inform the two of you who haven't updated what you could experience by updating to version 3.1 of the iPhone OS. This is no small problem, as you can read from the discussions on Apple's website here, here, here, and here. The first two links are where we're getting the majority of our tips -- random shutdowns and very poor battery life. The second two, bricked phones and general slowness are still worth a mention -- even prompting our own Erica Sadun to do a live walk-through for debrickifying iPhones. We received a lot of praise for her help in that session and we'd encourage you to go back and read through the chat if you're experiencing trouble with a bricked iPhone. I've spent quite some time reading the hundreds of posts about the "mysterious random shutdowns" and have determined that it really is what it is. As of this writing, there have been 409 posts and 28 pages in that discussion -- I've seen very little repeats and no real solutions. Some people have said that they've gone to Apple and received replacement phones because of this issue but for those of us who have out-of-warranty phones, Apple has merely said "It's $199 for a replacement." I have to agree with our tipsters -- this needs to be addressed. These people simply did not break their phones, it's a well-documented issue which we, as consumers, shouldn't have to pay to fix. Battery life is a completely different debacle. I cannot seem to find a trend in the discussions at all. Some people claim to have removed certain apps, some claim that MobileMe sync is the culprit -- all of them agree that there is an issue with 3.1 and that battery life shouldn't dramatically decrease overnight. I'd really love to get into one of these phones and replace the battery to see what happens because the hardware guy in me says that it's not impossible. However, deductive reasoning says that there's something in the software. Whether there's a memory leak in 3.1 itself, or some apps that we're running aren't as "compatible" as they should be... we need to see another update soon to help alleviate the issues with version 3.1 of the iPhone OS. Please feel free to use our comment system to express your concern, anger, resentment... whatever. Try to be helpful if you've come across a solution and be nice if you're not having these problems. Until Apple issues a fix or acknowledges the problem at all, just hope that you're still in-warranty.
mophie Juice Pack Air hands-on and impressions
mophie's Juice Pack Air -- better known as the planet's thinnest iPhone 3G extended battery and case -- doesn't officially go on sale until Tuesday, but we've been toying with one over the weekend in order to share with you whether or not it's a solid buy. We have to say, our early impressions are pretty positive, and if you're hankering to know more, follow us past the break for a few more details.
mophie's Juice Pack Air: world's thinnest iPhone 3G battery / case
mophie's iPhone 3G Juice Pack received universal praise, and while the additional baggage bothered some, most users just appreciated being able to utilize 3G for more than 47 seconds without needing an AC outlet. Not one to rest on its laurels, the company has today introduced the new and improved version: Juice Pack Air. Contrary to popular belief, this actually isn't intended for Apple's MacBook Air (now there's an idea to capitalize on, mophie), but instead, it's the planet's thinnest external iPhone 3G battery / case. The device houses a rechargeable 1,200mAh battery that "virtually doubles the amount of time you have to rock, talk, surf, and send messages." Eager consumers can pre-order theirs now in black, purple or white, while patient souls can mellow out until they hit mophie's website and Apple stores everywhere this Spring. Full release is after the jump.
Another lawsuit claims Apple, AT&T weren't forthright about iPhone batteries
Apple and its batteries just can't seem to catch a break, eh? This go 'round, Sydney Leung has filed a class-action complaint that reportedly accuses "both Apple and AT&T of fraud in neglecting to inform potential iPhone buyers of the costs involved in maintaining a working battery for the iPhone over the course of the handset's lifespan." The angered individual and his legal team are purporting that the iPhone's battery "lasts only 300 complete charges before depleting entirely," and also argue that Apple and AT&T didn't address this issue until after customers had made their purchase. Of course, Apple specs show that the battery in question is designed to hold a full charge for between 300 and 400 cycles, while still holding a majority of that charge afterwards, so unless Mr. Leung's (and a few others, too) battery mysteriously conked out after that oh-so-critical 300th charge, we're failing to see what ground he's standing on.
