PaulThurrott

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  • Lucas Jackson / Reuters

    Alleged Microsoft memo says Surface reliability issues are fixed

    by 
    David Lumb
    David Lumb
    08.14.2017

    Last week, Consumer Reports removed its "recommended" rating from four of Microsoft's Surface laptops and tablets, citing reliability concerns: 25 percent of the 90,000 users they surveyed reported freezing and shutdowns in the first couple years of device use. The tech giant took issue with the publication's data and reported significantly lower failure rates. But a company VP allegedly sent an internal memo picking apart which device failures tipped the scales and caused Consumer Reports to slam the whole Surface family.

  • Outlook Premium gives you custom email addresses for $3.99 per month

    by 
    Joseph Volpe
    Joseph Volpe
    04.04.2016

    News of a planned premium version of Microsoft's Outlook email platform broke a couple of months back, but at the time it was merely described as a pilot program. Thanks to a landing page discovered by Paul Thurrott, we know now Microsoft's subscription-based service will cost users $3.99 per month. For the price, Outlook.com Premium will give users an ad-free inbox, better calendar sharing and the ability to choose up to five custom email address domains. So if you're a fan of Outlook, but not so down with an outlook.com or hotmail.com email address, this could cure what ails you.

  • Windows 8 sales have been 'slow going,' Microsoft said to be blaming OEMs

    by 
    Jamie Rigg
    Jamie Rigg
    11.19.2012

    We've already heard about Windows RT's "modest" beginning, and now there's talk full-blown Windows 8 ain't flying off the shelves either. According to MS aficionado Paul Thurrott and one of his "most trusted sources," uptake of the new OS isn't hitting Redmond's targets, with the blame being put on OEMs and their "inability to deliver" more inspiring hardware with better availability. Some corroboration of Windows 8's tricky birth comes from Merle McIntosh, senior VP of product management of NewEgg, who says the online retailer was "prepared for an explosion" at launch, but that sales have "been slow going" to date. However, he says that early sales figures shouldn't be compared to Windows 7, since that OS arrived to "solve a Vista problem." He expects Windows 8 to gain traction in Q2 2013 when "pricing normalizes," which would certainly help to temper any launch frustrations.

  • Microsoft to offer $15 Windows 8 upgrade, when you buy a Win7 PC

    by 
    Terrence O'Brien
    Terrence O'Brien
    05.14.2012

    In need of a new computer, but holding out because you don't want to be saddled with a last-gen OS when Windows 8 lands? Worry not potential consumers, Microsoft plans to offer a cheap upgrade path to its latest and greatest if you buy in now. Well, not now, but soon. Starting June 2nd Redmond will offer a $15 upgrade from Windows 7 to Windows 8 Pro. Mary Jo Foley first reported the deal last week, but wasn't able to put a price on the offer. Now, Paul Thurrott is filling in those blanks. For $14.99 any new PC purchaser will be insured against the coming Metro revolution. This is hardly a new tactic for Microsoft, which has used similar deals to try and stave off steep drops in computer sales as the release of a new OS approaches. The only question we have left is, why the push to Pro? Though, far be it for us to look a gift horse in the mouth.

  • Will Windows 8 for ARM tablets cut the cord on desktop mode? (Update: Maybe not)

    by 
    Sharif Sakr
    Sharif Sakr
    12.02.2011

    Is it us, or is the dream of a full Windows experience on low-power ARM tablets getting steadily eroded? We've long known that these slates would sacrifice backwards compatibility with legacy software, but now it seems the familiar desktop mode could be getting the chop too. Paul Thurrott from SuperSite for Windows says he has good insider information that this mode will be limited to x86 devices, which would rule out using the traditional keyboard-and-mouse UI on an ARM tablet and force users to stick with the Metro UI at all times. By the sound of it, though, the matter is still being argued over within Microsoft and it's unclear whether the decision will apply to ARM-based notebooks too. All Thurrott could be sure of is that "the people who don't want there to be a desktop mode [in ARM tablets] have apparently won the day." Man, and just when we thought everyone was starting to get along so nicely. Update: Paul Thurrott has just provided a bit of an update that he heard from a different source that, yes indeed, Windows 8 will include a desktop mode, even when running on ARM. Paul indicates he trusts these two sources equally, leaving us somewhat stuck in the middle.

  • Microsoft prepping Windows Phone 7 for an October 21st launch? (update: US on Nov. 8?)

    by 
    Sean Hollister
    Sean Hollister
    09.26.2010

    We'd heard October. We heard Europe in October. We heard next month. Now, Neowin cites anonymous sources that Windows Phone 7 will arrive in the UK, France, Spain, Germany and Italy on precisely October 21st, and is preparing a good deal of marketing fanfare to support a fancy October 11th unveiling in New York City. We can't say whether the rumor's correct, but it's certainly picking up steam, as these particular numbers were independently reported by Pocket-lint and the Spanish publication El Economista earlier this month as well. Now all we need is an alleged US release date -- misery loves company, right? Update: Microsoft expert Paul Thurrott says that while Redmond's indeed holding an October 11th shindig in NYC, it's not a Windows Phone event... but his source tells him the long-lost US launch date is actually November 8th. Imagine that! [Thanks, Stephen]

  • Microsoft's Zune HD shipping on September 5th?

    by 
    Darren Murph
    Darren Murph
    05.31.2009

    Look, we fully understand that September 5th is a long ways out, but don't think for a second that Microsoft isn't inking every last detail of its Zune HD launch in stone. That said, Windows expert and all-around good guy Paul Thurrott has been "told" that this very player will ship exactly on the fifth day of the ninth month of this year. Needless to say, that jibes with Microsoft's official line ("this fall"), but sadly, we've no other information to go on at the moment. In other words, feel free to pencil this one in, but keep that eraser handy -- cool?[Via Zune Boards, thanks Joel]

  • Slimmer Xbox 360 spied in the wild? (mystery solved)

    by 
    Joshua Topolsky
    Joshua Topolsky
    09.25.2008

    We received an interesting tip that we thought we'd share with the group. Windows expert and all-around bon vivant Paul Thurrott recently previewed Microsoft's new Arc mouse on his personal blog, detailing the device with a handful of photos. In the final shot of the series, what appear to be two Xboxes side-by-side can be seen in the lower right-hand corner... but one of those consoles looks thinner than the other. The appearance of what might be a slimmer Xbox 360 has (needless to say) sparked a debate amongst our editors here. Some say it's nothing -- a matter of angle -- while others argue that this could be just the scenario in which you'd see a leak of a new form factor. Either way, you can't simply brush off the differences here, and a little Photoshop matching on our end proved that these edges are decidedly different in angle. So we put it to the Engadget reader: is this a sign of things to come, or just our imaginations running wild?Update: And we have our answer! Paul Thurrott has gone to the trouble of detailing just exactly what's going on here, and it is an angle issue. Needless to say, we've got a lot of deflated dreams and lightened pockets in the office today.[Thanks, Brian]

  • Paul Thurrott amazes again, turns iPhone's Yahoo! synching feature into a complaint

    by 
    David Chartier
    David Chartier
    08.03.2007

    Uh oh, famed purveyor of the SuperSite for Windows and spinster extraordinaire Paul Thurrott is at it again with a third installment of his iPhone review that focuses on the iPhone's performance as an actual phone. Never faltering in his ability to spin a genuinely innovative feature into a mark against a product, Thurrott found a way to blast the iPhone's ability to sync contacts with Yahoo!'s address book for being the only web-based service that made the cut: First and most obviously, Yahoo! is the only Web-based email/contacts store supported: If you use Hotmail, Gmail, AOL, or any other Web-based email service, you cannot sync between contacts stored there and the iPhone. This is a glaring functional lapse that the early Mac-using iPhone reviewers neatly skipped overBoy, iPhone users sure are screwed, especially since, outside the Helio Ocean (whose site isn't clear on whether it actually syncs with Yahoo!), I can't think of another mobile phone OS - including Windows Mobile and BlackBerry - that syncs with a web-based email or contact service out of the box (note: sync - not simply 'allow access with some custom UI'). At least, not a significant or even publicized phone from any of the big players like Nokia, Motorola or Samsung. The simple fact is that most mobile phone OS developers haven't made that leap yet, primarily because the web-based services like Gmail and AOL haven't opened themselves up through an API (Application Programming Interface) like Yahoo! has for the iPhone. This is probably because, in the past, it hasn't been worth the effort. Most users who want to sync their contacts with a mobile phone are either power or business users, and they're already using desktop software like Outlook, Entourage or Apple's Address Book that is primed and ready for synching. Apple likely took a chance and opened this partnership to sync with Yahoo! because the iPhone is arguably the first consumer-friendly phone to bring the concept of synching to the general user. For those still wondering why Apple chose Yahoo!, it's likely because they are the leading worldwide webmail provider by a landslide; as of April 2007, Yahoo! Mail's market share doubles Hotmail's and, believe it or not, Gmail trails in an incredibly distant 3rd with 1/13th the traffic of Yahoo!.

  • WWDC07: Bust or Boon?

    by 
    Dan Pourhadi
    Dan Pourhadi
    06.20.2007

    It's not often I agree with Paul "Argue Cuz I Can" Thurrott, but sometimes he hits the proverbial nail on the head: In one sentence on his blog, Internet-Nexus, Thurrott sums up the WWDC keynote snooze-fest that wedgied some of the Mac community: "And now we know," say Thurrott, "that OS X is as mature an OS as is Windows and, in the end, there's really just not much you can do beyond the evolutionary stuff." If you ignore the "as mature as Windows" bit, you see the inarguable logic: OS X is a beautiful, powerful, and mature operating system. It's feature-rich, stable, and could easily be considered the best operating system on the market today. So why mess with a good thing?WWDC keynotes are no longer about announcing revolutionary new features of Mac OS X, for the simple fact that we're all revolutioned out. OS X has reached its prime: it does what needs to do, plenty more, and any major revisions could wind up doing more harm than good. So now it's all about the tweaks, the "evolutionary stuff," as Thurrott calls it: refining the Finder, cleaning up the interface, fixing the tedious quirks that have plagued the OS from day one, etc. Jobs can't get on stage anymore and wow the audience with drool-y features like Exposé.One could easily argue that the keynote was fudged. Jobs may have the power to take even the most mundane and make it sound world-changing: but when (most of) the material is genuinely bland, and uninteresting, and expected, even His Jobness himself can't save it. Maybe the problem here is that Apple doesn't realize it can't wow the general public with the minor OS X tweaks anymore -- that instead, if it wants to publicize the hell out of its WWDC keynotes, it should focus on pro hardware upgrades, on maybe a few new software features that might turn heads, on the new markets Apple's posed to commandeer: mobile, web, etc.; on only the stuff worthy of a Jobsian appearance.From what I'm hearing, with few exceptions, developers loved WWDC. It's all about the sessions, the learning experience, the dev networking. The keynote, on the other hand, is for the public, for the tech-ignorant media: and this year's WWDC failed to recognize that.[Update:] Already a reader, theodorelee, makes a point I should've mentioned: I'm referring to the end-user perspective, not the dev perspective. Leopard (like Tiger) is full of drool-worthy developer features. Would be remiss to not mention that.

  • Paul Thurrott "confirms" new Xbox 360

    by 
    Dustin Burg
    Dustin Burg
    01.14.2007

    We were a little apprehensive to post this "confirmation" of a new Xbox 360 coming out in late 2007. But we're here to serve up the goods no matter if it is rumor, spec, or official news. On This Week in Tech's (TWiT) weekly Windows podcast they had Windows SuperSite god Paul Thurrott come visit for a little post CES/Macworld chat. And around minute 28 of the podcast he starts to talk about the Xbox 360. Supposedly, he heard through the Microsoft grapevine that there indeed will be a newer Xbox 360 coming out later this fall with enhanced features. IPTV support built in, a bigger hard drive, and all being run by the new 65nm CPU. But Mr. Thurrott is not an official Microsoft spokesman. Our biggest gripe with all the info released in the podcast is that the knowledgeable Paul Thurrott gets his hardware basics messed up. He says that the crazy loud Xbox 360 will be a lot quieter when the new 65nm chips roll out ... twah? The main reason the Xbox 360 is crazy loud is because the DVD drive is running at full RPM to pull a massive amount of data off the disc quickly. The fans are loud, but not crazy loud. All a 65nm chip is going to do is possibly reduce the number of fans or fan speed, because the CPU die isn't getting as hot. So, smaller CPU isn't going to fix the loud DVD drive.Now you can take this as "official confirmation" if you wish, as it may be true, but don't bet your life savings on it. Mr. Thurrott does have contacts, but things can (and often do) change in a year. Heck, we may even see the inclusion of the rumored HDMI input this fall ... something Paul didn't even talk about.[Thanks, to everyone who sent this in]