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Hands-on with CSR's flexible paper-thin Bluetooth keyboard (video)
Think the Microsoft Surface's Touch Cover was thin? You ain't seen nothin' yet. CSR, a company that delights in coming up with clever ideas and putting a significant amount of engineering personnel behind them, has a working prototype of a 0.5mm-thin keyboard. The board -- if you can call it that -- is made of flexible material and printed circuitry, combined with an Atmel touchscreen sensor and a few other life-bringing chips near the top (because of this, the top of the keyboard is a little thicker). Since it uses Bluetooth Smart to transmit your strokes and taps to a phone, tablet or computer, the only possible concern is the issue of incompatibility with devices that don't support the standard yet; iOS 7 and Windows 8 will be good to go (a rep told us that while Android 4.3 supports Bluetooth Smart, it doesn't utilize the HID profile that CSR relies heavily on). The model we played with was a little cramped, which means we had to consciously try not to hit the wrong keys; other than this, we actually had the same kind of typing experience tonight that we've had with the Touch Cover. Of course, these kinds of things can easily be worked out as CSR works out the kinks. As you might expect from a prototype, don't expect to see the white membrane pictured above in a big box store. CSR doesn't plan to sell it directly to users, but rather it's busy pitching it to developers and OEMs in case they want to embed it into devices of their own. Because of this, the company isn't ready to disclose details about when or where we'll see its tech show up first -- when it makes an appearance, however, we'll let you know. Head below for a gallery and video. Follow all of our IFA 2013 coverage by heading to our event hub!
CSR's membrane puts wireless, super-thin touch controls on tablet covers
We marveled at how the Microsoft Surface's Touch Cover could fit a full keyboard into such a thin space, but it has nothing on a new membrane from CSR. The peripheral combines printed circuitry with a Bluetooth 4.0 chip, producing a flexible, nearly paper-thin (0.5mm) touch layer that can talk wirelessly to most mobile devices and accessories. It should also be highly responsive with less than 12ms of lag. CSR suggests the skin could be used for more than just tablet keyboard covers; it could equally apply to smart paper notebooks and interactive desks. The company hasn't named any customers for the membrane, but we should see more of it at IFA.
Antec to extend its Bluetooth product range with Pulse, SP1+, SP3 and SPzero (hands-on)
To most people, Antec's probably better known for its desktop-related products, but at Computex, the company made quite a big effort to pimp its A.M.P. (Antec Mobile Products) range of Bluetooth audio devices. You may have already come across the SP1 Bluetooth speaker (pictured above in several colors), but we've been told that an identical-looking SP1+ is coming this October. What's new? Well, the refresh will come with NFC-enabled Bluetooth pairing, as well as CSR's TrueWireless Stereo technology that will let you use one SP1+ as the left channel, and another SP1+ as the right channel (but both drivers in each SP1+ are still active in this case). Do read on to see what else Antec has up its sleeve later this year. %Gallery-191259%
Vertus adds stereo Bluetooth to any pair of powered speakers... if they have a 3.5mm jack
Nowadays we're spoiled with options in the Bluetooth speaker market, and many of the high-end ones -- especially those from Soundfreaq and Nokia -- even feature dual-system streaming (DSS) that lets one speaker pair with another to enable true stereo playback. But if you already have a pair of old but nice-sounding speakers with 3.5mm input on both, then here's a quick and easy way to add Bluetooth to them. Dubbed Vertus, this Kickstarter project features the above pair of receivers based on CSR's TrueWireless Stereo, a nifty technology that's been made available since early 2009. Similar to any DSS system, one of the Vertus dongles (the right channel, in this case) acts as the master to receive the stereo stream from a Bluetooth source, and then it'd throw the left-channel stream to the other dongle. So provided that your speakers have their own power source to amplify, it's just a matter of charging these aluminum dongles up (a single charge lasts up to 10 hours), plugging them in and then pairing the right receiver with your audio source. Simple! That said, at $120 this kit may struggle to gain traction in retail, so hopefully the audio quality will somewhat justify the price. Introductory video after the break.
CSR outs new Coach16 processor for high-end cameras, aims to kill video jaggies, noise
If you've ever cussed out your DSLR because your still shots or video had excessive aliasing, jello and noise, you might be happy to hear about the new Coach16 imaging chip from CSR. The new addition to the ex-Zoran line of imaging processors is aimed at DSLRs and mirrorless cameras, and for the cinema set brings 1080/60p HD video with 'super-resolution' RGB downscaling to eliminate aliasing caused by line-skipping. Still shooters would get "endless sustained burst" high frame-rate capability, multi-frame noise reduction for improved low-light shooting, USB 3.0 support, high resolution EVF capability and smart flash. The latter feature cleverly takes two pictures rapidly with and without a flash, then marries the best parts HDR style for the final image. We won't see any of that until it gets released in a new DSLR model, of course, but meanwhile, you can dream with the PR below the break.
The extremes of technology customer service: how common sense and empathy create unmatched loyalty
Allow me to explain how two discussions started off in very similar ways, and ended... shall we say, differently. This is me, attempting to muster any sort of pleasantness in my voice at some ungodly hour of the morning on a Google Voice connection from Dubai back to the US: "Hey! I'm having to cut a trip short due to an emergency back home. I actually purchased a trip protection plan when I checked out online -- would it be possible to provide a refund for this flight now that I need to cancel it?" From here, I was told that this was too vague. That I would need medical proof of an injury or illness, and that if it were a pre-existing condition -- something like reoccurring cancer -- that simply wouldn't do. Oh, and if it's a home emergency, you'll need proof from your home insurance company that your abode is "uninhabitable." "So... I'm basically hosed here? This trip protection plan doesn't really protect very much, does it?" "... Do you want to file the claim?" "No. That's okay. Thanks for your time." It doesn't have to be this way.
Samsung swallows up CSR mobile and location patents for $310 million
The S-Wallet has opened and absorbed $310 million-worth of connectivity and location patents from British chip company CSR, which already supplies SiRF GPS chips to Galaxy devices. In addition to boosting its patent portfolio, Samsung also invested $34 million to buy a five percent stake in the firm itself, giving it access to a large development team working on audio, automotive, indoor location and other functions. The deal won't let Samsung use CSR's camera technology, but it will -- the Korean manufacturer says -- "solidify its position as a leading semiconductor solutions provider." Given how Sammy is already intent going it alone with its Exynos processors, we have no reason to doubt it.
T-Mobile to eliminate 1,900 US call center jobs, says more 'restructuring' ahead
T-Mobile USA CEO Philipp Humm sent word to his employees today that the company will be shuttering seven call centers, cutting a total of 3,300 jobs in the process. Affected employees will have the option of relocating to any of the 17 remaining call centers throughout the country, where 1,400 new positions will be available, essentially bringing the net job loss to 1,900. The call centers affected include Allentown, Pennsylvania; Fort Lauderdale, Florida; Frisco, Texas; Brownsville, Texas; Lenexa, Kansas; Thornton, Colorado; and Redmond, Oregon -- so if you're based in one of those locations and want to stick with T-Mob, now would probably be the time to communicate your intentions. Other employees, including technicians and "front line" workers, will be able to stay put, though Humm did allude to further reductions, adding that "we will also be restructuring other parts of the company." You'll find the CEO's message in its entirety just past the break.
Fanatec Forza Motorsport CSR wheel and Elite pedals review
Fanatec Porsche 911 Turbo Wheel for Xbox 360 review Fanatec Porsche GT2 wheel and Clubsport pedals review Forza Motorsport CSR and CSR Elite wheel and pedals hands-on It's amazing to realize that about two years ago Fanatec's first Xbox 360 racing wheel, the Forza 3 Porsche 911 Turbo Wheel, hit the scene. Although it turned out to be a mixed bag, Fanatec pleasantly surprised us with its Porsche GT2 and Clubsport Pedals in January of this year -- despite a roaring fan and shaky shifter mounts. Now, we're saying hello to a new trio of racing sim-related goods intended for Forza Motorsport 4 on Xbox 360: the $249.95 Forza Motorsport CSR Wheel, $59.95 shifter set, and $149.95 CSR Elite Pedals. If you'll recall, it was back in March that we checked some of this kit out, and now with Forza 4 here, we hooked this mashup of gear up with our Playseat Evolution for a massive amount of virtual spins. So, did this combination help speed past the checkerboard with a respectable feel? Shift past the break find out in our full review. %Gallery-140233%
CSR sharpens indoor and in-car navigation with SiRFstarV, SiRFusion and SiRFprimaII
It's been a while since we last heard from CSR, but that changed earlier this week, when the company unveiled its new SiRFprimaII and SiRFusion platforms, alongside its SiRFstarV architecture. According to the UK-based firm, both SiRFstarV and SiRFusion are designed to provide more accurate geographic data and enhanced indoor navigation capabilities across PNDs and other mobile devices. SiRFstarV, the logical follow-up to CSR's SiRFstarIV architecture, culls location data not only from GPS, but from Galileo, Glonass and Compass satellites, as well as a range of radio signals, accelerometers, gyros and compasses. All this information is fed to the user via the SiRFusion platform, which combines data from radio systems and sensors to provide constantly updated location graphics. Together, both SiRFstarV and SiRFusion promise to help users find their way around both indoor and outdoor locales, within an accuracy range of ten to 15 meters. The SiRFprimaII platform, displayed above, is strictly geared toward in-car navigation and infotainment systems. This system combines a SiRFprimaII SoC and TriG RF multi-GNSS radio with CSR's Bluetooth and WiFi technologies to create a multimedia rich, touchscreen-based in-car environment. Geared toward both ODMs and OEMs, this hardware-software combo enables drivers to get more reliable navigation data, while allowing passengers to stream video, surf the web and manipulate everything via remote control. As for that SoC, it's powered by a 1GHz ARM Cortex A9 app processor, features an LCD controller for displays of up to 1280 x 720 resolution, and boasts a pair of 3D graphics and video accelerators. For more details, check out the pair of press releases, after the break.
Start your engines, open your wallets: Fanatec Forza Motorsport CSRs available for pre-ordering
The green flag just waved on pre-orders for Fanatec's line of Forza Motorsport accessories, including the CSR Wheel ($250), CSR Elite Pedal Set ($150) and CSR Shifter Set ($60). To refresh your memory: all feature metal construction that, as we noted, gives them a solid, rugged feel. The wheel's force feedback is powered by a Mabuchi RS550 motor, with two additional actuators simulating motor and ABS vibration. The pedals are fully adjustable; a pressure-sensitive brake pedal can be tuned to mimic any car. Finally, the shifter set features a six-speed H-pattern design and can be mounted on either side of the steering wheel. There's no word on when these will actually ship, and sadly for you big spenders, the CSR Wheel Elite isn't yet available. But don't let that keep you from getting revved up over the PR below.
Community Detective Issue #24: Need for Speed World
Thus far, Community Detective has stayed on the straight and narrow course of fantasy MMORPGs during its brief existence. Sure, I've taken the occasional detour into sci-fi, superhero, and quasi-historical territory, but the majority of the column's first 23 issues were -- like the genre itself -- largely concerned with sorcerers, scantily-clad he-men, and sword-related violence. This week I'd like to break out of that mold for a bit and examine a title based in the real world (or more accurately, Electronic Arts' approximation of the real world). To borrow a quote from dear old '80s cinema: I feel the need, the Need for Speed World.
Forza Motorsport CSR and CSR Elite wheel and pedals hands-on
If you're a console racer and you own an Xbox 360 then you know Forza Motorsport is among the best, but you also know that your selection of compatible controllers has left a bit to be desired. At this year's E3, which saw Microsoft peeling the protective tape from the bumpers and fenders of Forza Motorsport 4, there was actually an abundance of compatible wheels on display, but it's clear which were the most serious: two new wheels from Fanatec. They're called the CSR and CSR Elite, and there's a new set of pedals to match. Click on through for our detailed impressions. %Gallery-125952%
Community Detective Issue #20: Xsyon [Updated]
Welcome back, intrepid readers. After a bit of a hiatus, Community Detective is back on the case (that case being the chronicling of various MMORPG communities and customer service experiences). When I left off a few weeks ago, I'd just completed a whirlwind tour of DC Universe Online -- the PC and console versions -- and this week's issue couldn't be more different. We're talking polar opposites here, as Notorious Games' Xsyon sandbox is everything that DCUO is not (although the two titles do share half-baked chat functionality). I'll be honest here: I tend to cut sandboxes an inordinate amount of slack because a) I love them, and b) they've been relegated to second-class citizen status on account of the casual MMORPG explosion. Join me after the cut as I attempt to maintain some semblance of objectivity while recounting a couple weeks' worth of Xsyon community and customer service adventures.
Mosaid gets into WiFi patent game, sues 17 companies including Dell, Canon, Asus, and RIM
Whether or not you agree with their tactics, lots of companies are finding it quite lucrative business to spend more time in the courts than in the research labs. CSIRO got some tasty settlements back in 2009, while just a few months ago Wi-LAN received "a significant amount" in a settlement from Intel. Now it's Mosaid's turn, a Kanata, Ontario-based company that bills itself as "one of the world's leading intellectual property (IP) companies, focused on the licensing and development of semiconductor and communications technologies." Indeed it just licensed some of those properties to LG on the 15th, but the very next day it filed suit against a 17 defendants for infringing on six of the company's patents, relating to network discovery, multiplexing, and other wireless techniques. Among those companies is RIM; which has its Torch, Style, Curve, Pearl, Bold, Storm handsets called out; and Asus, which has a long line of motherboards, routers, and other products said to be in jeopardy. As ever it's hard to draw the line between the patent trolls and the legitimately infringed, but that the lawsuit was filed in litigation-friendly Marshall, Texas doesn't leave us with a particularly good feeling.
Community Detective Issue #14: A conversation with SOE customer service
Welcome back folks, and yes it is time for the latest installment of Community Detective. Last week I did a bit of a departure from the general column format by interviewing Funcom Customer Service Manager Edward Walsh III. This week, I'm doing something similar, but the spotlight is shifting to Sharon Morris, Director of Customer Service for Sony Online Entertainment. Join me after the cut for an exclusive peek behind the curtain of the customer service apparatus at SOE, as we talk about breaking into the industry, the SOE Guide program, and more.
Community Detective Issue #13: A conversation with Funcom customer service
Welcome back, dear readers, to Massively's Community Detective. This week's issue is going to be a wee bit different, devoid of the community questions and customer service tickets that I usually discuss. While I've examined quite a range of titles over the column's first 12 installments, I've yet to present things from the perspective of the folks who actually answer your cries for help. Community Detective will continue to probe the scary depths of various game communities going forward, but I'll also occasionally take time to talk to the folks behind the screen in order to give a clearer picture of the whole. Without further delay, join me after the break for a question-and-answer session with Funcom Customer Service Manager Edward Walsh III.
Massively's Community Detective, Issue #2: Darkfall and EVE Online
"We hope you understand that there's nothing we can do at the moment," says the support email we just received from Aventurine, developers of Darkfall. Not exactly what you want to hear from customer service, is it? Welcome to another issue of Massively's Community Detective, where we're primed and ready to take you into the trenches of MMORPG community and customer service. This week we've got full-blown battlefields complete with land mines, dismemberment, e-peen waving, and all the other things you've come to know and love about PvP. Yes, we're delving into the world of Darkfall, and if that's not enough for you, we'll also be heading for the heavens in a very different (but equally cutthroat) PvP sandbox called EVE Online. Join us after the cut to see how these two titles fared in terms of community and customer service support.
Anti-Aliased: The customers aren't always right, but they should be supported
The customer isn't always right. Trust me, I know, I use to work at GameStop. *shivers at the thought of pushing reserves* Sometimes, the customer is wrong -- dead wrong -- but that doesn't mean the customer shouldn't be supported and appreciated. Customer support is one of those areas of MMO games that often goes overlooked when it goes right, or put under a spotlight when it goes wrong. There is no middle ground with that department, and the many good people who put long hours into making sure your account properly works don't get enough thanks Well, let's fix that. Today I want to talk about two recent interactions I've had with customer support, but I also want to address a few issues that I have with the system as well.
CSR debuts SiRFstarIV location-aware architecture, kisses slow fixes goodbye
Nary half a year after snapping up SiRF, CSR is already tooting its horn about an all new SiRFstar architecture. The predictably titled SiRFstarIV technology takes quite the leap over its three-pronged predecessor, all but promising to nix those annoyingly long location fixes that are all too common on existing PNDs. The new location-aware, self-assisted, micro-power tech enables devices to be continually aware of location without requiring network aide; furthermore, there's hardly any power drain to speak of, which ought to please smartphone owners who can literally watch their battery meter drop with GPS enabled. CSR's first SiRFstarIV product is the GSD4t receiver, which is optimized for mobile phones and "other space and power-sensitive consumer devices." We're told that samples of the chip are shipping out now, with mass production slated for October and device integration happening shortly thereafter.
