Elder Scrolls Online
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ZeniMax reduces ESO customer support staff in Ireland
The Connacht Tribune reported earlier this week that ZeniMax, which had established a customer service operation in Galway, Ireland, for The Elder Scrolls Online, has let go "up to 300 workers," apparently temporary, from its Rahoon location. It's not at all uncommon for MMO studios to let go crunch-time staff after a launch (or when a release is delayed, as ESO's console releases have been), but former employees told the publication that many of the staffers, some hired on short-term contracts of two to six weeks on up to six months in duration, were being terminated significantly earlier than anticipated. The Tribune suggests there are currently "just over 100 employees at the European customer services centre in the Rahoon Business Park." We have requested more information from ZeniMax and will update accordingly. [With thanks to tipster Paul!]
Elder Scrolls Online spotlights Dragonknight Healer build
Next up in Elder Scrolls Online's player-submitted build column is a look at the so-called "Dragonknight Healer." This build is primarily focused on survivability and support, creating a very durable character that can patch up allies on the fly. "Though her build may be missing some of the advantages of Templar and Sorcerer healing, you give her a call if you need a healer that is sturdy and really hard to kill," player Ville Korpi wrote. The build doesn't come without offensive abilities, as it contains both multi-mob and single-target DPS as the situation warrants. It's not a boss-killing build, but for those who can heal like this, chances are that they'll be invited to groups where others will do the dirty work while this build shines in the support wings.
Tamriel Infinium: The big thing that Elder Scrolls Online got right
I've spent a lot of time over the last few weeks explaining and complaining about the issues I have with Elder Scrolls Online. Some of my readers got the impression that I neither like nor play the game. The reality is that I do like the game, but I'm horribly frustrated with it. Many of the ideas and promises that the developers set up for the game just aren't happening (or aren't happening fast enough). That's made me not want to log into the game. The fact that the game isn't roleplay-friendly hasn't helped, either. Despite all my misgivings, ESO does compel me to log in for one main reason: the story. And not just the story but how well the characters are written and how the story is told. The subject matter isn't bland and cliche. The characters are taken seriously, even when the story is humorous, regardless of gender or race. Although I cannot give you every example here, I would like to touch on a couple of the stories that exemplify what I mean by great storytelling in an MMORPG.
E3 2014: Elder Scrolls releases 'live another life' video
ZeniMax has released an E3 teaser vid for Elder Scrolls Online. It's titled "live another life," and it's a three-minute cross-section of all there is to see and do in the game's version of Tamriel. If you've played the game already there's not much in here that's new. If you're on the fence, though, or if you're just a fan, it's probably worth watching simply for the game's production values. Click past the cut to check it out for yourself.
Elder Scrolls Online begins testing Update 2
Elder Scrolls Online's Update 2 is currently on the public test server, and any interested subscriber can now check it out. ZeniMax announced today that its test server is now open to all active account holders and gave details for the game's second update. Update 2, which is scheduled for June 23rd, will contain a new veteran dungeon (Crypt of Hearts), a field of view slider, more object interactions, and plenty of bug fixes and balance tweaks. In the team's "Road Ahead" letter, ZeniMax informed the community that it's working to carefully balance the classes, get the EU megaserver online, create additional player customization systems, rework quests, and improve the veteran system.
Last Week on Massively: On your marks, get set, WildStar!
This post originally appeared on Massively from Jef Reahard. At the end of every week, we round up the best and most popular news stories, exclusive features, and insightful columns published on Massively and then present them all in one convenient place. If you missed a big MMO story last week, you've come to the right post. WildStar's headstart kicked off this weekend, and apart from the DDoS attacks, all appears to be going... exactly as most AAA launches go. Some people are irate, some people don't care, and some people are too busy forgoing sleep in favor of playing. Prior to the early access period, Carbine dangled some account security incentives, released an official server list, and unveiled the final pre-launch trailer. Click past the cut for the rest of this week's top MMO stories.
The Daily Grind: What's your favorite thing about your favorite MMO?
I'm dabbling in a bunch of MMOs right now. Actually, I'm pretty much doing that all the time. Anyway, I'm dabbling the most in Elder Scrolls Online, and while it's not a perfect game by any stretch, I can't get enough of its production design and general aesthetics. In fact, I'd say that's my favorite thing about the game at the moment, aside from the IP. What about you, Massively readers? What's your favorite thing about your favorite MMO? Every morning, the Massively bloggers probe the minds of their readers with deep, thought-provoking questions about that most serious of topics: massively online gaming. We crave your opinions, so grab your caffeinated beverage of choice and chime in on today's Daily Grind!
Bethesda's Hines on ESO console delay
Bethesda VP of PR Pete Hines spoke to CVG recently, and while the thrust of the interview focused on the company's interests outside of MMORPGs, there were some tidbits relating to The Elder Scrolls Online's console delay. It's a closed system. It's not just an ESO thing -- they have rules and regulations that govern all games, if you're going to do something it has to work a certain way. It doesn't matter the way that we want to do it -- it has to fit their requirements. I'll give you an easy example; payments. When we do stuff on PC, we manage it ourselves, it goes through our store, we manage the whole thing. When it goes through somebody else, that someone is doing all of that; taking your money, charging your PayPal, and then transferring that information to us. This is just inherently a different process than the one that we have, where it's our store and we just have to make sure our system works. It's the same thing on PSN -- you have to just make sure that all of that stuff communicates. When you start adding up the pile of things and everything that we learned from launch, it was clear that we needed to take the time to do this right, because it has massive ramifications if it doesn't work right for the consumer experience.
Last Week on Massively: WildStar's looming headstart
At the end of every week, we round up the best and most popular news stories, exclusive features, and insightful columns published on Massively and then present them all in one convenient place. If you missed a big MMO or WoW Insider story last week, you've come to the right post. In the lead up to WildStar's May 31st headstart launch, the Carbine team this week implemented an enormous patch for the ongoing intermittent beta test and made amends for its recent name reservation troubles. Massively's all set for the launch too; most recently we interrogated the raid team on our podcast and suggested ways to prepare for the themepark's arrival. Read on for a look at the rest of this week's top MMO stories.
ESO spotlights player-made Thunder Thief build
The folks at Zenimax and Bethesda are spotlighting particularly powerful builds created by Elder Scrolls Online players, and this week, a player named Ramon Paulino de Castro sent in a detailed build of his Sorcerer he calls the Thunder Thief. This build uses dual blades and medium armor, along with a focus on high damage in short bursts. Primary skills include Whirlwind for multiple foes, Surge for its lightning power, Mage's Fury to cause bleeding and recharge magicka, Flurry for a single enemy, and Lightning Form (with Thundering Presence) to resist damage. Take a look at the entire build in today's Battlemaster's Corner, and submit your own builds to community@elderscrollsonline.com.
Tamriel Infinium: Examining Elder Scrolls Online's first major update
I've often wondered if my frustration with game creators should be taken out on the game itself. This goes for any game, not just Elder Scrolls Online. Perhaps I love the game, but I believe the creators have had missteps that drag down production, or maybe they set customer expectations to a certain level then didn't quite deliver.
ESO's Sage talks justice system and new guilds, 'no firm plans' for housing [Updated]
Now that Elder Scrolls Online's Craglorn is here, ZeniMax is turning its attention to the game's delayed console release as well as future content updates. Creative director Paul Sage told IGN that players will likely see ESO's justice system prior to the introduction of the Thieves Guild and the Dark Brotherhood, though there is no date for either set of features just yet. As for player housing, it's on the back burner. "I will tell you that when we get to player housing, and I think it's one of those things that when you have a game that's been running a long time it's one of those things you want to get to, it has to be something that's done differently and done well," Sage said. "That's about all I can tell you. We have no firm plans for anything on housing at this time." [Update]: Here are today's Craglorn patch notes!
The Daily Grind: Are you wary of patch days?
The Craglorn patch is coming to Elder Scrolls Online today, and guess what else is coming with it? No, really, go ahead and guess. Because I don't know, you don't know, and basically no one outside of the dev team knows what sorts of stealthy nerfs, buffs, tweaks, and other assorted changes will be slipped into the game's first major content offering. Personally I'm nearing 50 on my Nightblade and greatly enjoying it, so I'd not like to see much of anything happen to the class from a PvE perspective. What about you, Massively readers? Do you dread patch days for the tweaks they often introduce, or do you roll with the bit of wisdom that says changes aren't permanent but change is? Every morning, the Massively bloggers probe the minds of their readers with deep, thought-provoking questions about that most serious of topics: massively online gaming. We crave your opinions, so grab your caffeinated beverage of choice and chime in on today's Daily Grind!
Elder Scrolls Online's Craglorn update is coming tomorrow
ZeniMax creative director Paul Sage told IGN that Elder Scrolls Online's endgame-focused Craglorn update is coming this week. "I think we're still at the tail-end of six weeks[.] I could be wrong there[;] it's all a blur," Sage said. "But we're either in the sixth week or the seventh with this update[,] and I believe our next update is fairly on schedule," he said. After it launches Craglorn, ZeniMax plans to unveil the Crypt of Hearts veteran dungeon. IGN also says that it talked to Sage about player housing, the Thieves Guild, and the Dark Brotherhood, but that information won't be available until later in the week. [Update: ZeniMax has just posted that in fact the Craglorn update will arrive tomorrow: "We are very happy to announce that Update 1, including Craglorn, will hit the live servers starting tomorrow, when we'll be bringing the servers offline to begin deploying Update 1. [...] Offline maintenance will begin on Thursday, May 22 (tomorrow!) at 8 AM EDT for the North American megaserver and at 10 PM EDT for the European Megaserver. Craglorn and the rest of Update 1 will be available to players after the end of the maintenance period."]
Last Week on Massively: NCsoft's dueling MMORPGs
This post originally appeared on Massively from Editor-in-Chief Brianna Royce. At the end of every week, we round up the best and most popular news stories, exclusive features, and insightful columns published on Massively and then present them all in one convenient place. If you missed a big MMO story last week, you've come to the right post. In spite of name reservation system struggles and subsequent compensation for players, NCsoft's upcoming MMORPG WildStar surged onward into its final open beta phase this weekend, emphasizing its raid design and business model. Massively's podcast even hosted Carbine's Creative Director Chad "Pappylicious" Moore for a Q&A. Meanwhile, players of NCsoft's Guild Wars 2 will be treated to a fresh festival and the start of the rebuilding of Lion's Arch after its destruction during the last living story campaign. Read on for a look at the rest of this week's top MMO stories.
The Daily Grind: Do you mob grind?
This weekend I was at a loss for something to do in Elder Scrolls Online. I was level 42, the last quest in my journal was bugged, and I was a bit low to be attempting the level 45 Harborage mission. I didn't feel like rolling an alt and I didn't feel like PvPing, so instead I did something that I never do. I threw on a TV show, loaded up on Diet Mountain Dew, and proceeded to mob grind my way through Bangkorai until I reached level 44. It's not that mob grinding in MMOs is unusual, since many players do it every time they log in. I usually avoid it, though, and for whatever reason it scratched my particular ESO itch on this particular day. What about you, Massively readers? Do you mob grind in your MMO of choice? Every morning, the Massively bloggers probe the minds of their readers with deep, thought-provoking questions about that most serious of topics: massively online gaming. We crave your opinions, so grab your caffeinated beverage of choice and chime in on today's Daily Grind!
ZeniMax invites you to watch other people play The Elder Scrolls Online
ZeniMax has just announced a streamed Elder Scrolls Online competition in which selected guilds will rush through one of the brand-new trials launching with the Craglorn patch... and you can tune in to watch them succeed or fail live on Twitch this coming Saturday. Trials are intended as 12-player raids with hardcore mechanics like limited resurrections and complex encounters. "When it's all over," says the studio, "the guild with the best Aetherian Archive completion time (if [it] can finish!) will be declared the winner." Here's the complete schedule of start times on Saturday and Twitch channels for each guild: 2:00 p.m. EDT (8:00 p.m. CEST): German Allstars, Reddithium 3:00 p.m. EDT (9:00 p.m. CEST): BIG Nation, Resurrection 4:00 p.m. EDT (10:00 p.m. CEST): Entropy Rising, Fate 5:00 p.m. EDT (11:00 p.m. CEST): The Noore
Elder Scrolls Online gets another third-party auction house
TESO Elite Marketplace isn't the only attempt out there to fill in the hole of a missing Elder Scrolls Online auction house. ZAM announced today the start up of ESO Outpost to meet the needs of buyers and sellers. The service uses "a web-based interface and companion add-on" to buy and sell gold and items. The addon includes a customizable description field, optional screenshots, comments section, tracking, and post-trade feedback.
ESO and other MMOs still behind Microsoft's console paywall
Microsoft announced yesterday that its Xbox Live Gold subscription will no longer be required in order to use Netflix, HBO Go, and other entertainment apps. The company's new-found generosity doesn't apply to free-to-play games and MMOs including The Elder Scrolls Online, though. Microsoft's Phil Spencer told Joystiq that "engineering constraints, policy constraints, and partner constraints" are to blame, though Bethesda has previously expressed its dissatisfaction with the arrangement. ZeniMax recently announced that ESO's console release has been delayed by six months.
WildStar's Jeremy Gaffney praises ESO's marketing
In a recent thread on Reddit's Elder Scrolls Online subreddit, a user by the name of Nuclayer posted that he was curious about the approach ZeniMax and Bethesda are taking for the paid promotion of the newly launched fantasy MMO. "Maybe I just missed all the stuff about it," the user says, "but from my personal perspective [it] feels like they really didn't put that much into letting us know about this game." Because WildStar was mentioned in the post as a game that's doing marketing right, Carbine's Jeremy Gaffney jumped into the thread to offer his own opinion. "Elder Scrolls is redonculously huge as a franchise," the WildStar Exec Producer offers. "Skyrim sold, what, 16 million copies? So everyone knows about it in advance - check out the Facebook, TESO has literally 10x the likes. So Zen can be much more broad in their marketing." Gaffney goes on to explain quite candidly the marketing strategy for WildStar and how his studio is probably spending way less than ZeniMax did on ESO. He makes sure to give plenty of kudos to ZeniMax for what it's done so far with ESO. Check out the whole thread for more from the fans of both games. Spoiler alert: It's actually a friendly Reddit thread.
