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Earlier this year, Blizzard launched a new Support Callback feature that allowed players with account issues to simply fill out a form and wait for a callback from support. This was a fantastic move in terms of getting rid of the need to spend hours on hold -- but it did have some players concerne...

1 year ago 0 Comments
March 7, 2014 at 1:00PM
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Anyone who's had to wait on hold for customer support from Blizzard or anyone else knows, waiting on hold is one of the least fun ways to spend your time. You already have some kind of problem, and now instead of solving it you're sitting with the phone glued to your ear, listening to bad music and...

1 year ago 0 Comments