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Carrier IQ issues lengthy report on data collection practices, sticks to its guns
After having already tried to explain itself with metaphor, Carrier IQ is now taking its floundering PR campaign back to basics, with an ostensibly thorough primer on its practices and a slightly less convoluted defense of its privacy standards. This morning, the controversial analytics firm released a lengthy, 19-page document that attempts to explain "what Carrier IQ does and does not do." In the report, titled "Understanding Carrier IQ Technology," the company explains the benefit it offers to its clientele of network operators, many of whom rely upon Carrier IQ's diagnostic data to make sure their infrastructure is up to snuff. It also provides a breakdown of how it collects data, as well as a defense against Trevor Eckhart's findings, though, as you'll see, these arguments likely won't put this saga to bed anytime soon. Read more, after the break.
Carrier IQ VP says software poses no threat to user privacy, backs up his argument with metaphor
The final chapter of the Carrier IQ saga has yet to be written, but at this juncture, even the rosiest of rose-tinted observers would be hard pressed to find a silver lining. The specter of federal investigation looms larger by the day. Implicated carriers and manufacturers are washing their hands with Macbethian fury. Al Franken is on the verge of going Al Franken. And at the epicenter of all this sits Carrier IQ -- a California-based analytics company that has already gone to great lengths to defend its innocence. First, it sought to discredit Trevor Eckhart's ostensibly damning research with a cease-and-desist letter. Then, CEO Larry Lenhart flatly denied Eckhart's findings with an impassioned YouTube address. In recent days, the company has markedly softened its stance, arguing that its apps are only designed to meet operator demands and to "make your phones better." Now, Carrier IQ has elaborated upon these arguments with a more detailed breakdown of how its software functions, and a more substantive defense of its practices. Head past the break to read more.
