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Big brands and colossal companies spend small fortunes to protect their online reputations, so what's a small boutique hotel to do when it's worried about bad reviews? Well, for an object lesson in what not to do, consider the case of Hudson, New York's Union Street Guest House. By now, the broad...

August 4th 2014 at 4:44pm 0 Comments
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When you land in a strange new city, your first instinct may be to see what there is to do near your hotel. However, searching Google for nearby attractions can be a hassle if you don't remember your hotel's name or address by heart. That memorization is no longer necessary after today, though --...

July 29th 2014 at 9:34pm 0 Comments
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Starwood isn't the only hotel chain that wants you to use your smartphone as a hotel room key; Hilton is launching an initiative that lets you use your Android or iOS device to control virtually every aspect of your stay. Later this summer, a Hilton app will let you choose your preferred room, ma...

July 28th 2014 at 12:31pm 0 Comments
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You may not want to use your hotel's business center to check email on your next big trip. The Secret Service has warned the hospitality business that thieves are installing keyloggers on hotel PCs to steal guests' data. In a recent Dallas area bust, authorities caught multiple people swiping acco...

July 15th 2014 at 2:30am 0 Comments
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If you travel often, you know that it's hard to socialize at hotels; short of a chance encounter, you'll probably end up drinking at the bar by yourself. MIT and Marriott may have a better solution in store with their Six Degrees app. The mobile software uses LinkedIn to find connections between...

June 17th 2014 at 12:41pm 0 Comments
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Starwood plans to roll out refreshed SPG apps that can unlock your guest room later this quarter. The new tech, which the company refers to as "keyless key" in its intro video (embedded after the break), will soon let you bypass the front desk and enter your room using an Android 4.3 or iPhone 4s...

January 27th 2014 at 1:01pm 0 Comments
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Priceline.com is one of the most well-known flight- and hotel-booking sites out there, and the company recently shared some information with TUAW about how its mobile device-based users tend to set up travel. The company identified three trends for the people booking flights from mobile devices...

April 22nd 2013 at 4:30pm 0 Comments