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Apple has nailed down the number three spot on BusinessWeek's fourth annual customer service awards, falling in right behind LL Bean and insurance company USAA, and way above companies like Amazon and Dell. The awards were based on survey results from a few different places, and Apple scored an A+...

February 22nd 2010 at 7:00pm 0 Comments
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The problem with banks, you see, is that they're one of the few remaining weak links in our ultimate goal of eliminating all human interaction. If you've got a check you need to deposit in your account, you've got to trek all the way out to your local branch; sure, granted, you can slip the check i...

August 10th 2009 at 9:17pm 0 Comments
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The problem with banks, you see, is that they're one of the few remaining weak links in our ultimate goal of eliminating all human interaction. If you've got a check you need to deposit in your account, you've got to trek all the way out to your local branch; sure, granted, you can slip the check i...

August 10th 2009 at 9:17pm 0 Comments