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Bloomberg is reporting that Apple will pay US$53 million to settle a class-action lawsuit that alleges the company unfairly denied warranty coverage to iPhone and iPod owners because of faulty water damage indicator tapes in the devices. Like many companies, Apple uses water damage indicator tape...

May 29th 2013 at 1:00pm 0 Comments
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Today at Google I/O the company held a session entitled "Voiding your Warranty" where employees demonstrated how to root Google Glass and install Ubuntu on it. What you're seeing above is a screenshot from a laptop running a terminal window on top and showing the screencast output from Glass on th...

May 16th 2013 at 6:22pm 0 Comments
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More Mac 101, tips and tricks for novice Mac users. Every newly purchased Mac comes with a one-year limited warranty and 90 days of complimentary telephone technical support from Apple. Of course, by purchasing AppleCare with your new Mac, you can extend this warranty and telephone technical...

April 15th 2013 at 9:00am 0 Comments
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In a letter from CEO Tim Cook, Apple apologized to Chinese consumers and pledged to improve its warranty policies in the Asian country. According to Reuters, the apology has been well-received by China's state-run media. Popular tabloid newspaper, the Global Times, writes this about Apple's a...

April 2nd 2013 at 11:00am 0 Comments
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Apple has taken steps to mend its image in the eyes of the Chinese public after the state-controlled media alleged that Apple was avoiding comment on a recent China Central Television documentary. A letter from Tim Cook, posted on Apple's website, apologized for any confusion caused among Chi...

April 1st 2013 at 12:45pm 0 Comments
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EU Justice Commissioner Viviane Reding blasted Apple in a speech in Brussels today and urged EU member states to ensure that Apple complies with consumer protection laws, which require consumer electronics devices to come with a mandatory two-year warranty. "This case and the responses I rece...

March 19th 2013 at 12:00pm 0 Comments
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The Australian Consumer Law was passed in January of 2011, with one of the major stipulations being that companies must provide customers with a "reasonable" warranty period for products. For expensive items like computers, a period of two years is suggested. The Sydney Morning Herald is report...

March 18th 2013 at 12:30pm 0 Comments