We're just hearing of a story that makes that 10,000 or so emergency calls that didn't go through over Verizon's network on January 26 look a little more serious. A house in Silver Spring, Maryland caught fire that evening during the snowstorm that knocked out power and landlines. A neighbor, noticing the house was ablaze, tried calling 911 on his cellphone but couldn't get through. Thankfully he was able to save the 94 year old woman who was trapped inside, but it would be about 30 minutes of repeated dialing before finally being connected to emergency services. Thank goodness for heroes, but maybe Verizon Guy has some work to do himself.