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  • People in an office.

    Lawsuit alleges StubHub deceives customers into paying extra for tickets

    Lawsuit alleges Stubhub deceives customers into paying extra for tickets. The suit says that extra fees are tacked on at checkout, including so-called junk fees.

    Lawrence Bonk
    07.31.2024
  • Digital illustration of a hand holding a phone with the Ticketmaster app showing. Line drawing of a venue on a turquoise background behind.

    Hackers reverse-engineer Ticketmaster’s barcode system to unlock resales on other platforms

    Scalpers have used a security researcher’s findings to reverse-engineer “nontransferable” digital tickets from Ticketmaster and AXS, allowing transfers outside their apps. The workaround was revealed in a lawsuit AXS filed in May against third-party brokers adopting the practice.

    Will Shanklin
    07.08.2024
  • BRISBANE, AUSTRALIA - NOVEMBER 06:  Taylor Swift performs at The Gabba on November 6, 2018 in Brisbane, Australia.  (Photo by Don Arnold/TAS18/Getty Images)

    Ticketmaster hack could affect 560 million users

    Ticketmaster's latest cyber attack risks the data of 560 million users.

    Sarah Fielding
    06.03.2024
  • FILE PHOTO: The logo and trading information for Live Nation Entertainment is displayed on a screen on the floor at the New York Stock Exchange (NYSE) in New York, U.S., May 3, 2019. REUTERS/Brendan McDermid/File Photo

    Ticketmaster owner sued by DOJ and 30 attorneys general over alleged monopoly

    The Justice Department and 30 state and district attorneys general are trying to break up Ticketmaster parent Live Nation. The say the company has harmed fans, promoters and artists through higher ticket prices and stifling innovation and competition.

    Kris Holt
    05.23.2024
  • Aug 21, 2021; Orlando, Florida, USA; A Ticketmaster advertisement seen during the game between Orlando City and Chicago Fire at Orlando City Stadium. Mandatory Credit: Matt Stamey-USA TODAY Sports

    Live Nation and Ticketmaster to start showing hidden ticket costs

    Ticketmaster and Live Nation are pledging to give US consumers the actual price of a ticket before they make a purchase, and not the fairyland price they use to lure in customers. President Biden is expected to officially announce the move during a meeting with live entertainment industry leaders later this afternoon.

    Lawrence Bonk
    06.15.2023
  • Maggie Rogers performs live on stage at the 2020 Spotify Best New Artist Party at The Lot Studios on Thursday, Jan. 23, 2020, in West Hollywood, Calif. (Photo by Willy Sanjuan/Invision/AP)

    Maggie Rogers thwarts ticket bots with in-person sales

    Pop star Maggie Rogers isn’t going to let bots spoil her upcoming tour. The “Alaska” singer told fans in an email today that she’s getting a jump on automated scalpers by selling tickets the old-fashioned way: in-person sales.

    Will Shanklin
    04.06.2023
  • WASHINGTON, DC - JANUARY 24: Joe Berchtold, president and CFO of Live Nation Entertainment, Inc., testifies before the Senate Judiciary Committee during a hearing January 24, 2023 in Washington, DC. The committee heard testimony on the topic "That's the Ticket: Promoting Competition and Protecting Consumers in Live Entertainment”, in the wake of problems surrounding access to ticket purchases for Taylor Swift performances. (Photo by Win McNamee/Getty Images)

    Ticketmaster knows it has a bot problem, but it wants Congress to fix it

    Live Nation president and CFO Joe Berchtold defended Ticketmaster and called on Congress to act to prevent another Taylor Swift fiasco.

    Billy Steele
    01.24.2023
  • Puerto Rican rapper Bad Bunny performs at the 2021 Billboard Music Awards at Microsoft Theater in Los Angeles, California, U.S., May 21, 2021. Picture taken May 21, 2021.  REUTERS/Mario Anzuoni FOR EDITORIAL USE ONLY

    Ticketmaster faces antitrust scrutiny in Mexico following Bad Bunny ticket sales fiasco

    Mexico's consumer protection agency is preparing to launch a class action suit against Ticketmaster due to a ticket sales fiasco that saw customers with legitimate tickets turned away from a recent Bad Bunny concert in Mexico City.

    Igor Bonifacic
    12.18.2022
  • NEW YORK, NEW YORK - JULY 10: Taylor Swift performs onstage as Taylor Swift, Dua Lipa, SZA and Becky G perform at The Prime Day concert, presented by Amazon Music at on July 10, 2019 at Hammerstein Ballroom in New York City. (Photo by Kevin Mazur/Getty Images for Amazon )

    Ticketmaster’s Taylor Swift fiasco sparks Senate antitrust hearing

    'When there is no competition to incentivize better services and fair prices, we all suffer the consequences,' Senate Antitrust subcommittee chair Amy Klobuchar said.

    Kris Holt
    11.23.2022
  • BRISBANE, AUSTRALIA - NOVEMBER 06:  Taylor Swift performs at The Gabba on November 6, 2018 in Brisbane, Australia.  (Photo by Don Arnold/TAS18/Getty Images)

    The DOJ was reportedly investigating Ticketmaster before the Taylor Swift debacle

    Calls to break up Live Nation were renewed after Taylor Swift fans crashed Ticketmaster while trying to buy tickets for her tour.

    Kris Holt
    11.18.2022
  • Ticketmaster fights ticket fraud with 'refreshing' barcodes

    Ticketmaster is trying a new way to combat ticket fraud: make the ticket change on its own. It's introducing a SafeTix system that gives ticket buyers a unique, encrypted barcode that refreshes every few seconds. You can't copy the ticket by taking a screenshot or otherwise copying the barcode data. The barcode will continue refreshing if you sell or transfer your ticket -- the recipient just gets a new ticket linked to their account and cellphone.

    Jon Fingas
    05.15.2019
  • Engadget Live L.A. was all about that bass (and some treble)

    We've had a great run this year with all our Engadget Live events, taking us to Austin, Seattle, Boston and finally Los Angeles. We packed into the Belasco Theatre in downtown L.A. along with some amazing people and exhibitors -- one who was all about that bass and some...bananas.

    John Colucci
    10.08.2014
  • Engadget Live hits Los Angeles this Friday!

    As we told you last time, there's lots going on in Los Angeles on Friday nights, but we still think our event trumps anything else you could possibly have planned. Our final Engadget Live event of the year kicks off at 7PM this Friday (October 3rd) at the Belasco Theatre.

    Engadget
    10.01.2014
  • The hottest party in Los Angeles on October 3rd is...ours

    Friday nights in Los Angeles aren't snoozers, especially October 3rd. That night, some celebrity will be caught mid-wardrobe malfunction boozing it up at Club Area by TMZ -- or it could be the night Bruce Jenner holds his epic "freedom" party. While we're thrilled for his escape from Kardashian Prison, we'd like to think that our final Engadget Live event of the year at the Belasco Theatre will be much more exciting -- and a lot less flammable.

    Engadget
    09.25.2014
  • Live Nation releases free app

    Ticket seller Live Nation has released its very own iOS app on the App Store -- you can download it for free there right now. Not only can you browse upcoming events and buy tickets to shows directly from within the app (as well as get news about presales and upcoming deals on tickets), but once you go to a show in person, you can pick up setlist information, see photos and videos and check-in with friends through social networks. Personally, I have kind of an issue with Live Nation, given its rocky past with Clear Channel Communications and Ticketmaster, so I can't really recommend the app just to buy tickets with. The company's never really been generous to customers, to say the least, taking advantage of high ticket fees and the artists that it works with. If there's an alternative way to buy your tickets, either from the venue itself or from the artists involved, it'll probably be cheaper than Live Nation, and better for the industry at large. But they are a huge company with a lot of partnerships going, and quite a few shows nowadays (if not all of the big venue shows) are sold through Live Nation. So if you're planning to buy tickets with them anyway -- and sometimes you don't have a choice -- using the app will give you some nice bonuses.

    Mike Schramm
    12.03.2010