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  • EVA MARIE UZCATEGUI via Getty Images

    Uber rolls out text-to-911 feature across the US

    by 
    Christine Fisher
    Christine Fisher
    03.10.2020

    As part of its ongoing efforts to keep drivers and passengers safe, Uber is introducing a new, in-app text-to-911 feature in the US. It could be especially useful if a driver or passenger needs to contact emergency services discreetly, without escalating a situation further.

  • EVA MARIE UZCATEGUI/AFP via Getty Images

    Uber, Lyft will compensate drivers affected by coronavirus outbreak

    by 
    Jon Fingas
    Jon Fingas
    03.08.2020

    The coronavirus outbreak is affecting many workers, but it could hit those in the gig economy particularly hard when many of them don't get sick leave or other benefits. Those companies may help soften the blow for some of their workers, though. To start, Uber said in a statement to Engadget that it would compensate drivers worldwide for both Uber and Uber Eats if they're either infected by the coronavirus or quarantined by a public health agency for "a period of up to 14 days." Drivers have already received compensation in "some markets," Uber said, alluding to a Bloomberg report that it had compensated quarantined drivers in Mexico and the UK.

  • AP Photo/Ross D. Franklin

    Uber, Lyft may create more CO2 emissions than trips they displace

    by 
    Jon Fingas
    Jon Fingas
    02.25.2020

    Ride-hailing services might seem environmentally friendly by reducing the need for car ownership. However, that's not necessarily the case -- they might actually make matters worse. A newly published study from the Union of Concerned Scientists estimates that services like Uber and Lyft typically generate 69 percent more CO2 emissions than the transportation options they displace. It's even worse in urban areas, where hailed cars are more likely to have replaced cleaner options like mass transit or biking.

  • Adomni

    Uber is testing rooftop ads on its ridesharing fleet

    by 
    Christine Fisher
    Christine Fisher
    02.24.2020

    Uber is getting into the advertising business. The company has reached a partnership with the ad-tech company Adomni to bring roof-top ads to its fleet, Adweek reports. Drivers in Atlanta, Dallas and Phoenix will soon be able to put ad displays on their vehicles, and Uber plans to expand the option to more cities.

  • Halo Cars

    Lyft buys a startup that runs ads on top of ridesharing cars

    by 
    Jon Fingas
    Jon Fingas
    02.23.2020

    Lyft might have another way to generate revenue from trips. The company has acquired Halo Cars, a startup that lets drivers for app-based car services run taxi-style ads on top of their vehicles. A spokesperson for the ridesharing giant didn't outline the intentions for the deal, but Axios speculated that Halo's small size (it only operates in two cities) meant Lyft was interested acquiring the team for its media division.

  • Nisian Hughes via Getty Images

    Uber helps you report problematic drivers during your ride

    by 
    Christine Fisher
    Christine Fisher
    02.19.2020

    Uber is introducing a new On-Trip Reporting feature that will let users report non-emergency safety issues in real time, instead of waiting until after the trip has ended. Uber hopes this will be more convenient, as users are often distracted after the trip, and many don't want to spend time filing a report when they are, say, meeting friends or heading to an event.

  • Myle

    NYC-only affordable alternative to Uber and Lyft arrives today

    by 
    Igor Bonifacic
    Igor Bonifacic
    02.19.2020

    Starting today, New Yorkers have access to a new option when it comes to ride-hailing apps, one that claims it's "built for New Yorkers by a New Yorker." Myle was founded by Aleksey Medvedovskiy, who says he's a 20-year veteran of the city's taxi industry. The company hopes to differentiate itself by giving people a more affordable alternative to Uber and Lyft.

  • Jaguar Land Rover

    Jaguar Land Rover unveils autonomous EV concept for urban transit

    by 
    Christine Fisher
    Christine Fisher
    02.18.2020

    As part of Jaguar Land Rover's mission to achieve zero emissions, the company has unveiled a new concept vehicle, Project Vector. The electric vehicle is designed to provide autonomous rides in urban environments, and it could hit the streets in a pilot program beginning in 2021.

  • SOPA Images via Getty Images

    Uber's latest test books rides with a phone call, not the app

    by 
    Kris Holt
    Kris Holt
    02.13.2020

    Uber is piloting a different way to order one of its cars beyond its apps or voice assistants, and it's one you might be familiar with if you ever had to order a cab before 2009 or so. It's testing an option to book an Uber via phone call in Arizona -- you can order a car by dialing 1-833-USE-UBER.

  • Atilgan Ozdil/Anadolu Agency/Getty Images

    Lyft expands free voter rides to all US primaries

    by 
    Jon Fingas
    Jon Fingas
    01.31.2020

    Lyft is bringing back its free rides for voters during the 2020 US election cycle, and this time it won't be limited to the final vote. The ridesharing firm is expanding its Voting Access Program to offer no-cost rides to polls through the entire primary calendar and general election, starting with the Iowa Caucus in early February. As before, it's partnering with nonprofits like the League of Women Voters, National Urban League and Voto Latino Foundation to make the rides available.

  • Aolin Chen via Getty Images

    Uber reaches its last major city in North America

    by 
    Jon Fingas
    Jon Fingas
    01.24.2020

    Uber has been available in every major North American city for a while, but not Vancouver, British Columbia -- the city has refused to bow to pressure and even used undercover agents to make sure companies weren't flouting the law. However, even that last holdout has changed its ways. The province's Passenger Transportation Board has cleared Uber and its rival Lyft to operate in Vancouver, giving you two more options when you need a ride home from the Canucks game. Uber and Lyft were both quick to seize the opportunity, making service available as of January 24th.

  • jetcityimage via Getty Images

    Lyft forms yet another group to address passenger safety

    by 
    Christine Fisher
    Christine Fisher
    01.14.2020

    In another attempt to make its ridesharing service safer, Lyft is forming a new Safety Advisory Council. The group will advise the company on its current and planned safety initiatives. In a blog post, Lyft said the council will provide a critical perspective on the work the company is doing.

  • AP Photo/Fernando Vergara

    Uber is leaving Colombia after court ruling

    by 
    Jon Fingas
    Jon Fingas
    01.11.2020

    Uber has once again been kicked out of an entire country. The ridesharing firm is shutting down operations in Colombia on February 1st after a December court ruling that it violated transportation laws. It intends to appeal the ruling, which it called "arbitrary" and a violation of a free trade deal that protects American companies' subsidiaries. For now, though, this will leave about 88,000 drivers (and 2 million customers) resorting to alternatives.

  • ASSOCIATED PRESS

    Uber makes changes in California to brace for new gig worker law

    by 
    Christine Fisher
    Christine Fisher
    01.09.2020

    Late last month, Uber and Postmates sued California in an attempt to block AB5, the law that would reclassify many gig economy workers as employees. While that fight is not over, Uber is also preparing for the event that AB5 takes effect. The company sent an email to over 150,000 drivers and millions of passengers, letting them know of several changes the company is making in California.

  • Uber

    Uber's latest safety solution is a PIN code for your ride

    by 
    Jon Fingas
    Jon Fingas
    01.07.2020

    Uber is taking more steps to prevent riders from getting into the wrong car. As of this week, all passengers in the US and Canada will have the option of supplying a PIN code to their driver to verify that they're in the right vehicle. Enable the feature in your settings and you can require PIN verification for every ride, or just for night trips (9PM to 6AM). The trip won't officially start until the driver enters the code.

  • REUTERS/Lena Masri

    Uber clears a key hurdle to buying its Middle Eastern rival

    by 
    Jon Fingas
    Jon Fingas
    12.29.2019

    Uber is now much closer to becoming a major force in the Middle East. Egyptian regulators have approved the ridesharing giant's $3.1 billion acquisition of Careem, giving it the most significant clearance needed to complete the deal. There are still other approvals needed if the union is going to close as planned in January, but it now appears to be more a matter of time. However, this isn't a carte blanche approval -- Uber will have to abide by some conditions.

  • ASSOCIATED PRESS

    Uber founder Travis Kalanick is leaving the company's board

    by 
    Igor Bonifacic
    Igor Bonifacic
    12.24.2019

    Former Uber CEO Travis Kalanick is taking another step back from the company he helped found. On Tuesday, Uber announced that Kalanick plans to resign from its board of directors on December 31st. Moving forward, Kalanick plans to "focus on his new business and philanthropic endeavors."

  • SerrNovik via Getty Images

    Uber can find a ride to carry your skis in 23 regions

    by 
    Jon Fingas
    Jon Fingas
    12.11.2019

    You can't often rely on ridesharing services for skiing trips. Few cars will have a rack, and even drivers of larger vehicles might balk if you try to stow your gear in the back. With Uber, at least, this won't be a problem going forward. It's debuting an Uber Ski feature that guarantees a ride with either a roof rack or sufficient cargo space to carry your skis or snowboard. You'll pay a surcharge, but it'll beat having to rent a car (or depend on the generosity of a friend) to hit the slopes or the trail.

  • d3sign via Getty Images

    Twenty more women sue Lyft over 'inadequate' response to sexual assaults

    by 
    Jon Fingas
    Jon Fingas
    12.04.2019

    More women have accused Lyft of failing to protect them against sexual assault. A group of twenty women has sued Lyft over claims they were sexually assaulted or raped when the ridesharing company let "known sexual predators" offer service. The firm's response to these problems over the past four years has been "appallingly inadequate," according to the lawsuit.

  • Lyft

    Lyft expands Grocery Access Program to Baltimore, Chicago and NYC

    by 
    Marc DeAngelis
    Marc DeAngelis
    11.20.2019

    This spring, Lyft announced its Grocery Access Program, which provided low-income families in select cities a flat-rate ride to the grocery store. The company's goal is to make healthy food more widely available, charging an average of $2.50 per ride to partnered stores. (Lyft absorbs additional costs up to $16, so drivers have an incentive to participate.) Today, the company announced that the program will expand to serve residents in Baltimore, Chicago and the New York City area.