Techsupport

06.17.18
Amazon sunsets its live video tech support for Fire tablets
06.17.18 in

Amazon sunsets its live video tech support for Fire tablets

But tech support reps can still use its screen-sharing tool.

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05.14.17
FTC cracks down on internet tech support scams
05.14.17 in

FTC cracks down on internet tech support scams

The agency is punishing fraudsters that rely on pop-ups to scare you.

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07.08.15
Comcast 'Co-Pilot' is tech support screen sharing for your DVR
07.08.15

Comcast 'Co-Pilot' is tech support screen sharing for your DVR

Comcast's X1 DVR platform is pretty powerful, but with more moving parts comes the chance for more...

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06.02.15
Dude, you're getting a call from Dell
06.02.15

Dude, you're getting a call from Dell

Right or wrong, Dell once had a reputation for some terrible customer service. But to its credit,...

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03.30.15
Amazon is ready to offer pro services for your home
03.30.15

Amazon is ready to offer pro services for your home

Need a plumber, or a tire swap? Amazon is ready to help. The internet giant has launched its promi...

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11.20.14
FTC shutters bogus tech support firms that scammed $120 million from victims
11.20.14

FTC shutters bogus tech support firms that scammed $120 million from victims

You've heard it happen one time or another: a senior who's not very tech-savvy clicked a dubious l...

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