HTC support site reveals Hero for Sprint, Snap for Alltel

[Thanks, Adam]
alltel posts


As you may recall, one of the requirements that Verizon had to agree with in order to complete its little acquisition of Alltel was that it must offload some $3 billion in wireless assets to avoid becoming too monolithic, and it looks like there's already a number of bidders angling for a piece of the action. The biggest of those, by far, is AT&T, which is apparently looking to pick up as big a chunk of the assets as it is able to and, according to The Wall Street Journal, it's in a good position to do just that. Other interested parties reportedly include a joint bid from the Carlyle Group and Kohlberg Kravis & Roberts & Co, a separate bid from Providence Equity Partners LLC, and at least one unnamed cable provider. Any of those bids, however, would still be subject to approval by the Department of Justice, with AT&T sure to draw the most scrutiny of the lot.
The FCC doesn't exactly have a track record of swiftness when it comes to reviewing mergers, but it looks like that little election thing might have lit a couple grey suits on fire -- FCC chairman Kevin Martin says that the agency is aiming to finish looking over the Sprint / Clearwire and Verizon / Alltel deals by the end of the year. That's right before a new administration takes over and potentially gums up the process, so we're guessing it'll be approvals all around, since rejecting the bids would result in some fun lawsuits for everyone, but we'll see how things shake out.
T-Mobile may have once been able to bank on J.D. Power's customer care survey to bolster its bag of bragging rights, but it looks like that's no longer the case, as Verizon has now finally edged it out, following a similar shift in J.D. Power's retail sales satisfaction survey last year. Not only that, T-Mobile actually fell to third place, behind Verizon's merger-mate Alltel. There isn't much of a spread between the top-ranked companies, however, with Verizon snagging a score of 103, Alltel scoring 102, and T-Mobile garnering a respectable 100. Only Sprint Nextel, which got a lowly 79, scored below the industry average. Among the other tidbits to be found in the survey, which included more than 11,000 respondents, is the fact that customers spent an average of 4.4 minutes on hold with customer service, a jump of 34% from the previous survey, while 49% of all wireless customers said they called in for help at least once, a minor uptick from the 47% reported last time around. That, J.D. Power says, is at least partly due to the "increasingly complex" wireless phones and services available nowadays.
Although Alltel is busy courting Verizon's amorous advances, it looks like the carrier is still serious about rolling with the big boys -- it's just announced a nationwide WiFi service powered by Boingo. Subscribers can opt for $20/mo or $4/day plans, and score access at over 25,000 hotspots in airports, hotels, bookstores, coffee shops and restaurants. Alltel wireless customers can also opt for the $70/mo Internet Anywhere bundle, which gives you unlimited EVDO and WiFi access. Of course, all these plans could change when the Verizon deal finally goes down, but we'll see how that plays out in the future -- at least you're not being locked into a contract.
Unless you've been camped out under a Rhode Island-sized boulder for the past few weeks, you know that Verizon has announced its intentions to acquire Alltel. During a recent interview with CEO Scott Ford, Talk Business host Roby Brock was able to get a few talking points out of the exec that didn't involve the most recent transaction. More specifically, Mr. Ford noted that prior to Alltel becoming a private company, it had "tried to buy Sprint three times, tried to buy AT&T Wireless [and] tried to buy T-Mobile." He continued by saying that "some of those times it went with partners, [while] some of those times it didn't." Essentially, Alltel was "doing everything it could to get to a national platform." Believe it or not, those quotes really are just the tip of the iceberg, but the full spill is entirely too detailed for this space. If you're curious to know what might have been, break out the reading glasses and hit the link below.
With LTE a few years out yet, Alltel needs something to get it over the 3.5G hump -- and seeing how it's presently a CDMA carrier, you can pretty much guess where this is going. Sure enough, Verizon's newest partner in crime has announced that the rollout of its EV-DO Rev. A upgrade is now underway, promising a bump in downlink speeds from 400-700kbps on the existing Rev. 0 network to somewhere between 600kbps and 1.4Mbps. Uplink speeds are where Rev. A really shines, though, blazing as much as ten times faster than it did before -- 800kbps on a good day with bursts of up to 1.8Mbps. Two data cards are being offered to take advantage of the service -- one from Huawei and one from UTStarcom -- while compatible handsets currently include the HTC PPC6800 and Touch. The rollout is targeted for "select markets" right now -- Charlotte, New Orleans, Phoenix and Tampa among a total of 18 -- with overall EV-DO coverage continuing to expand as well; Alltel's targeting 82 percent of its footprint to be upgraded by year's end.








