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Europe rules employers must inform staff of email snooping
A landmark privacy judgement by the European Court of Human Rights (ECHR) could impact the scope of email monitoring in the workplace. The Strasbourg-based court ruled on Tuesday that employers must inform staff if they are spying on their work emails and communications.
Tesla hit with unfair labor complaint from US watchdog
The US National Labor Relations Board (NLRB) has filed a complaint against Tesla after investigating workers' complaints over unfair labor practices. Workers said Tesla "coerces and intimidates" them via a confidentiality agreement that illegally prevents them from discussing labor conditions and unionization.
Blue Apron's meal kit service has had worker safety problems
Popular internet companies have a tendency to devote relatively little attention to their warehouse workers, lavishing the most attention on their software engineers. It's their code that makes it all possible, right? However, internet meal kit giant Blue Apron is getting a harsh lesson in the importance of taking care of all its employees. BuzzFeed has learned that Blue Apron's Richmond, California fulfillment center has had numerous crime and safety incidents, including employee violence and OSHA violations. There have been instances of staff brandishing knives, for example, and workers suffering accidents using equipment they're not certified to use.
Uber drivers partner with the Teamsters Union in California
Just because Uber has settled two big disputes with drivers doesn't mean that its rank-and-file is happy. Uber drivers in California have partnered with the Teamsters Union to create a new group, the App-Based Drivers Association, to represent ridesharing workers in the state. Much like the (currently embattled) union in Seattle, this organization will push for better benefits and conditions among drivers that normally don't get much say.
Samsung wants to swap its rigid culture for a startup ethos
Samsung, the largest mobile and memory chip company in the world, says it plans to change its autocratic ways and act more like a start-up. In a statement, it says "we aim to reform our internal culture, execute as quickly as a startup company and push towards open communication and continuously innovate," according to Reuters. To show it's not kidding, the company held a special "Startup Samsung" ceremony at its South Korean headquarters and had staff pledge to reduce their hierarchical ways, endless meetings and insane work hours. Executives also signed an agreement to remake the corporate culture.
Samsung lets inspectors into its factories following deaths
Samsung has agreed to allow inspectors into its plants as part of a deal with plant workers who contracted cancer and other workplace maladies. The company signed the document with two groups that represent ailing workers and their families. All three sides chose a labor law professor as ombudsman to head up and choose the inspection team, and checks will run for three years, with an option for three more. The company also agreed to disclose more info on chemicals it uses in its chip and display plants, and will open a clinic for workers.
Chlorine leak injures five at Apple data center
It hasn't been the best week for Apple. After a small fire broke out at its Arizona facility, it's now dealing with a chlorine leak at its data center in North Carolina. Catawba County Emergency Services swept in with a HazMat team yesterday and five employees were taken to a local hospital for treatment. Apple admits the workers could have been exposed to fumes after the chemical, used to clean its cooling systems, was spilled inside the building. All of the employees have since been discharged from the hospital and Apple says they should be able to return to work today. "The spill was quickly contained and poses no threat to anyone else at the facility," an Apple spokesperson told WSOC-TV.
Amazon's Mechanical Turk workers want to be treated like humans
Amazon's Mechanical Turk service is all about using humans to perform computer-like tasks, such as identifying objects and transcribing videos. However, those workers are tired of being treated like automatons -- they've launched an email campaign urging Amazon chief Jeff Bezos to market Mechanical Turk staff as the humans they are. Ideally, they'd be treated as "skilled, flexible" people with real identities, not just as tools for time-conscious customers. They're hoping for a public response from Bezos, and also want to shake off stereotypes of Turkers as unskilled or working solely for "beer money."
Microsoft's idea of severance pay is a free Lumia 630
If your firm, like Microsoft, was preparing huge layoffs, you'd expect a sweet incentive to leave, like a fat check, or the right to rob the stationery cupboard guilt-free. For workers at a former Nokia factory in China, however, the reward on offer's a little less than spectacular. MarketWatch is reporting that Microsoft is offering workers in a former Nokia factory a free Lumia 630 if they apply for the company's voluntary resignation scheme. The handsets are being handed out on a first come, first served basis, with the first 300 employees to leave each day bagging one of the phones. Of course, given that the low-end handset retails for the equivalent of $130, it's hardly the gold watch and golf club membership you'd expect to leave your job with.
No work emails after 6PM please, we're French
Sure, the French have it sweet with a 35 hour work week and five+ weeks of paid vacation. But (Mon dieu!) workers there are still bombarded with job-related emails when off the clock. Almost a million of them won't need to put up with such rude intrusions anymore, though. A legally binding deal signed by tech industry employers and several unions in France means many companies are now forbidden to contact employees electronically after their work day is over. The plan was hailed by worker groups, but not everyone was happy. France has a large digital sector, with a big presence by Google, Facebook and others, and many critics claim that France already has too much bureaucracy. Still, such labor-friendly laws are understandably popular with the public. Given all the cuisine, wine and other pleasures on tap, who wants to hear from le boss?
Foxconn still not in compliance with all local labor laws, but it's getting better
Remember when Apple and Foxconn pledged to improve working conditions, increase wages and limit work weeks to 60 hours? Turns out they're still working on that. According to a recent investigation by China's Fair Labor Association, Hon Hai Precision (Foxconn's official name) is "not in compliance" with laws limiting overtime to 36 hours a month. Even so, the company has made significant progress: according to the FLA, Foxconn has completed 356 of the 360 items it agreed to when it promised to improve working conditions. In fact, the company seems to be taking the audit as a compliment. "The results of the report demonstrate substantial overall progress by our company in carrying out the 15-month remedial program in many areas," Foxconn officials said. "However, we recognize that there is more to be done and we must continue to sustain this progress and further enhance our operations." Apple followed up the company's optimistic response with its own statement, noting that the average work week at all of its suppliers was 53 hours, well under the 60 hour limit. The company also made progress by improving facilities, building more exits and adding more toilets. There's still work to do, but both companies have promised to do everything they can to resolve the remaining issues.
Samsung's report on Chinese suppliers makes for grim reading, especially between the lines
On the face of it, Samsung's latest report on working conditions at the factories of its Chinese suppliers follows just the kind of careful, lawyer-scrutinized language we'd expect from a big multinational. It repeats the manufacturer's earlier insistence that no children have been employed, while at the same time admitting that there have been "several instances of inadequate practices at the facilities" concerning workers being made to do too much overtime, not being given proper contracts, and being fined if they turn up late or are absent -- issues which had already been revealed at one supplier, and which Samsung promises to fix by the end of 2014. Burrow further into the document, however, and Samsung's list of promised "corrective actions" implies that its internal investigation has uncovered evidence of other serious problems. These include "physical and verbal abuse," sexual harassment, a lack of first-aid equipment and inadequate safety training. Some information is also conspicuous by its absence -- at least in the short report linked below -- including clarity on how widespread any of these failings were among the 109 companies (and 65,000 employees) that have now been audited. Did they crop up at just a handful of factories, or were they endemic across China? We have no idea, but given how much data Samsung has now dutifully amassed, it surely does. We've asked the company for more detail and will update if we hear back.
Motorola Solutions outs HC1 head-mounted computer, keeps workers' hands free in sticky situations (update: video)
We're very familiar with Kopin's Golden-i, but it was surprising that an early collaboration with Motorola Solutions didn't immediately lead to Motorola selling the head-mounted computer on its own. That odd discrepancy is being patched up now that Motorola Solutions' HC1 is here. The design keeps its signature micro-display, head tracking and voice commands, but sees a slight repurposing from Kopin's focus on security: Motorola Solutions' attention is on giving construction workers, field technicians and soldiers an always-up computer that keeps their hands free when it would be too dangerous (or just unwieldy) to grab a handheld. We haven't been told if the HC1 has been upgraded to that promised TI OMAP 4 chip, although we do know that there's an optional camera to bring on the Aliens-style video feeds as well as pairing support that offers cellular data, GPS and voice calls when linked to the right phone or hotspot. Whether or not the HC1 keeps the Golden-i's $2,500 price is an unknown as well -- that said, the corporate emphasis is more likely to see bulk sales of the wearable PC than any kind of scrimping and saving. Update: You'll find an official clip for the HC1 after the break. The clip also confirms that there's no OMAP 4 in this version.
HP laptop comes with webcam standard, peek at Chinese factory as bonus (video)
Most tours of Chinese factories at least give workers a heads-up that they'll be on camera. Not so the exposé that HP inadvertently gave one of its Swedish customers. Reddit user Malplace opened a new laptop to find that a 3-minute webcam video of the factory floor at HP's contractor, Quanta, was sitting in Windows' My Documents folder. If you're looking for scandal from the footage, though, you won't find it here: Chongqing Manufacturing City's staff are shown dutifully moving the assembly line along in what looks like fair conditions, if exceptionally repetitive. The instance is most likely just a rare gaffe during testing at a manufacturer that pumps out millions of HP PCs every quarter, so we'll cut Quanta some slack. It's still a rare glimpse into a side of technology that's considered off-limits for much of the buying public.
Fair Labor Association finds multiple violations at Foxconn facilities
The Fair Labor Association has announced the first results of its Foxconn investigation. The report documents more than 50 violations or policy gaps including excessive overtime, unpaid wages and low salaries that can't cover the workers' basic necessities. The results in this report came from a survey of workers in Foxconn's Chinese facilities earlier this year. Apple responded by saying, "We appreciate the work the FLA has done to assess conditions at Foxconn, and we fully support their recommendations. We think empowering workers and helping them understand their rights is essential." You can read the entire report at the FLA's website. [Via The Wall Street Journal]
Protestors planning to be at Apple Stores again this Friday
TUAW has gotten word that protestors are planning at assemble at some Apple Stores in Washington, DC's Georgetown, New York City, and San Francisco this Friday, presumably in anticipation of the new iPad's release. These campaigns are being run from Change.org by Mark Shields, who sounds reasonable in this video from CNN. Shields says he's an Apple fan who wants assurance that Apple isn't using underpaid and overworked Chinese laborers to make its products. There's a petition for the movement online, and it's been signed over 250,000 times so far. Obviously, that's a drop in the bucket for Apple's global audience (and online petitions are worth about as much as the paper they're not actually printed on), but we've seen a growing base of support for this movement, no matter how small it may be. Apple has already taken steps to ensure that its workers aren't treated poorly. Shields admitted,via press release, that auditing supplier factories and raising worker pay are good moves. But it's still unclear exactly what Shields wants. "250,000 consumers have signed their names to the petition asking Apple to release a strategy for protecting their workers during new product launches," Shields says. "We want them to use their trademark creativity to help make life better for their factory workers." So I guess he's asking for Apple to "protect" workers? It's unclear from what. I have no doubt that Apple, on a person-to-person level, actually agrees with Shields that Chinese workers (or workers anywhere, for that matter), shouldn't be taken advantage of. But without a clearly-defined definition of what Apple should do for those workers, it's hard to see these protests as anything more than noise around the iPad's already big launch.
Fair Labor Association: iPad plant conditions "better than the norm"
While protesters are targeting the Chinese Foxconn plants that make iPads and iPhones, the first report from the Fair Labor Association (FLA) indicates that they may want to start focusing their attention on other manufacturing plants. The comments were made in a Reuters article today highlighting an interview with the FLA's president. As we've reported here on TUAW, the FLA has begun a study of working conditions at plants operated by Apple's top eight Chinese suppliers. FLA president Auret van Heerden noted after his initial visits to Foxconn plants that "The facilities are first-class; the physical conditions are way, way above average of the norm." Although the study is just beginning and will also cover other Apple suppliers like Quanta Computer, Pegatron, and Wintek, van Heerden commented that "I was very surprised when I walked onto the floor at Foxconn, how tranquil it is compared with a garment factory. So the problems are not the intensity and burnout and pressure-cooker environment you have in a garment factory ... it's more a function of monotony, of boredom, of alienation perhaps." Van Heerden noted that Apple is serious about changing the conditions in which workers build its products. "If Apple wanted to take the easy way out there were a whole host of options available to them. The fact that they joined the FLA shows they were really serious about raising their game." About 35,000 workers will be interviewed anonymously, entering their responses onto iPads. Questions will ask about the hiring practices of the Apple contractor, conditions of dorm rooms and quality of food, whether complaints are acted upon, and the emotional well-being of the workers. An interim report will be made public in March, and the final FLA report will identify the areas where the suppliers need to make improvements. The FLA was originally created in the early 1990s to try to improve working conditions in Chinese garment factories. The FLA has come under fire by some groups as being a pawn of the garment industry, although others say that the FLA has been effective in helping workers. How the group's recommendations will affect the workers who produce Apple products remains to be seen.
Apple wants to be responsible, progress report details changes to worker conditions and environmental practices
Apple had a few issues with its suppliers this year and has published its annual Supplier Responsibility Progress Report today. The company has apparently schooled more than a million "supply chain employees" on rights and health and safety, while it has also began a specific environmental compliance program for some of its suppliers in China, having spotted several violations last year -- which it's now working on. Perhaps more interestingly, this notes the first time that Apple has revealed all 156 of its suppliers in full. The report (unsurprisingly) reads like exercise in backslapping, but if you're into that sort of thing, you can check the whole report at the source.Update: MacRumors has published Tim Cook's team-wide email on the matter.
Explosion at Apple supplier injures 57 workers
The welfare of Chinese workers is back in the spotlight after an explosion at Shanghai-based Riteng Computer Accessory Company left 23 people in hospital with burns and another 34 with more minor injuries. Local government officials said the explosion happened on Saturday afternoon at a workshop on the fourth floor of the facility. Riteng is a subsidiary supplier to Pegatron Corp and the Chinese newspaper Yi Cai Daily reported it was in the middle of trial production of aluminum iPad 2 back panels. A separate explosion at a Foxconn factory back in Spring was attributed to poor extraction of combustible aluminum dust.
Foxconn wants one million new workers, must be robotic
We saw this coming when we met FRIDA, and now it's apparently happening. According to Xinhuanet, Foxconn's founder and chairman chose a workers' party last Friday night to reveal plans for a surge in the company's robot contingent. There'll be 300,000 robots in operation by next year and a swarm-like 1,000,000 within three years -- versus just 10,000 today. The bots will be required to spray, weld and not kill themselves. We can only imagine how this news went down at the party, but soon stuff like that will hardly matter.
