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Posts with tag Sync

Apple apologizes for its MobileMe mess, admits bungle on "push," offers 30-days free


After six long days, Apple has issued an official statement on the debacle that was / is the MobileMe transition, and has offered a 30-day extension to contracts as an olive branch to disgruntled users. According to a form letter being sent to subscribers, the company openly admits that the switch to MobileMe was "a lot rockier than hoped," and claims that the service is now running smoothly. Additionally (and somewhat surprisingly) Apple rescinded its use of the word "push" to cover all of its services, conceding that while there is indeed push to-and-from iPhones and the "cloud," computers are still being polled every 15 minutes... which is the same as .Mac (and honestly Apple, you didn't know that wasn't technically push?). We suppose this would be all well and good provided that MobileMe was actually functioning as advertised, but indications from readers -- and our own testing -- suggest otherwise. Customers are still having difficulties with email and syncing between iPhones and the cloud (duplicate messages, deleted messages that don't leave the inbox, etc.), the advertised "auto-complete" on mail addressing doesn't function at all, and calendars are plagued with small moving / deletion problems, as well as being unable to sync subscriptions... and that's just off the top of our head (see the company's support forums for more). The 30-day extension is a nice gesture Apple, but we're thinking customers would prefer a service that works as advertised.

[Thanks to everyone who sent this in]

2010 Ford Fusion features 8.5-inch touchscreen

We already saw a demo of the next-gen version of Ford Sync, but it looks like what we saw was just a taste -- our friends over at Autoblog scored some shots of the 2010 Ford Fusion's interior, and it features a monster 8.5-inch touchscreen, which will also apparently make it into the 2009 F-150 pickup truck. It's not clear how much the system will control or how much it'll cost, but you can bet it's not nearly as sweet as the 1979 Atari Riviera. Hit the read link for a couple full size shots.

Video: Microsoft's next-gen SYNC finds cheap gas then blows our doors off


Microsoft's and Ford's next generation SYNC has official taken us from our origin at Smittenville to the rural outpost of Gobsmacked. The new SYNC adds 911 Assist, SIRIUS Travel Link navigation, and DVD playback on a large 8- or 6.5-inch touchscreen display depending upon the guzzler you choose. The full $1,995 navigation option (or $395 for just the voice-controlled SYNC) is available exclusively on Ford's 2009 Escape, Escape hybrid, Flex, Lincoln MKS and F150 before rolling out to the rest of Ford's fleet. A new 10GB hard drive "Jukebox" has also been added which allows you to insert a CD, lookup the Gracenote CDDB info (including cover art) from the pre-installed database, and then rip the audio back to the disk if you choose. Rounding out the features are Sirius Radio (of course); aux-in and USB-in device (yes, iPods) support; voice commands; streaming audio and SMS text to voice read-out from Bluetooth enabled-phones; and several real-time, Sirius Travel Link services such as traffic data, weather detail, sports info, movies listings, and even gas prices at nearby pumps. Timely. Video walkthrough after the break.

[Via Autospies]

RIM prepping BlackBerry Media Sync for iTunes transfers


Everyone knows that nobody buys a BlackBerry for its musical prowess, right? Au contraire, dearest email addict. RIM is currently working up a new application for BlackBerry smartphones that will "transfer your desktop iTunes music files" to your BB for those rare moments when you can actually kick back and enjoy the soothing sounds of Rogue Wave. Interestingly, we're not told whether BlackBerry Media Sync is being crafted specifically for the upcoming Bold, and we're also left to wonder when it'll actually be released. Patience is a virtue -- at least that's the word heard through the grapevine.

[Via CNET]

Microsoft to bring Sync to other carmakers as Microsoft Auto in November


Our experiences with Microsoft's Sync in Ford cars has been mostly a comedy of voice-recognition errors (we'll never forget our rental at CES blasting NWA in response to "Play artist: David Bowie"), but it looks like other automakers will be able to join in the confusing fun in November, when Microsoft's exclusive contract with Ford runs out. Hyundai and Kia are the first to sign up for what's now being branded Microsoft Auto, and while it's not exactly clear what their versions of the system will look like, you can expect the same basic features as Sync, as well as some new capabilities like navigation and emergency-response services. Microsoft also says that Auto will be available for "general release to the automotive community," which could lead to the inclusion of the OS on aftermarket gear as well. Let's just hope they tune the system to figure out the difference between Ziggy Stardust and Eazy-E, eh?

Microsoft's Sync tech to come to Hyundai and Kia, Ford asks "but what about us?"


Once thought to be the exclusive domain of Ford, Sync-like technology looks to be coming to Hyundai and Kia cars by 2010. While Microsoft and Hyundai aren't calling the technology Sync officially, the new "music and information system" will be a voice-controlled interface that links mobile devices to car stereos, complete with remote firmware updates. Sounds a lot like Sync to us. Interestingly, only later versions will include multimedia and navigation-related features. This is a curious omission -- why would Hyundai need Microsoft's help just to plug in some iPods? The product will be made official at a ceremony in Seoul attended by Bill Gates and Hyundai Kia Automotive Group Chairman Chung Moon-koo. Cocktail hour and family photos to follow immediately.

Microsoft speculates on ad-supported Sync


Apparently, Microsoft has plans for Sync that extend beyond the standard voice-activation scheme they've got going right now. The company wants to deliver a wider range of network connectivity for in-car use, and they're debating the possibility of moving away from subscription-based services to an ad-funded scenario. What exactly does that mean? We'll let Martin Thall, general manager of Microsoft's Automotive Business Unit explain: "We know where you are and we know where you're headed," he says, seemingly unaware of the Orwellian implications. "We could target that advertising directly to your car." You getting that? Targeted ads. In your car. While you're driving. Apparently, execs don't think you'll mind being bombarded inside your vehicle because you're, "used to advertising in the car. We hear ads on the radio and see billboards on the road." Of course, this is speculation on future technologies, so nothing is set in stone -- hopefully someone comes to their senses before our hovercar interiors glitter with holographic spam.

Video: Ford offers 2009 F-150 with in-dash computer, printer, EVDO, GPS, and RFID tool tracking


Our dirtier, hairier sisters over at autoblog had the chance to get up close and personal with Ford's 2009 F-150 at the Chicago Auto Show. Notable to gadget ruffians, and those of you posing as such on the suburban trek to the ice cream social, is Ford's new "Work Solutions" option. It features a Microsoft Sync-powered in-dash computer (with wireless keyboard, Bluetooth printer, 6.5-inch touch-screen) from Magneti Marelli with built-in Sprint Mobile Broadband and Garmin GPS. It also features an RFID-equipped Tool Link system built in partnership with DEWALT and ThingMagic for a real-time inventory of your RFID tagged tools. The FWS option will be available on all 2009 F-150 XL, STX, XLT and FX4 trucks; F-Series Super Duty XL, XLT and FX4 trucks; and all 2009 E-Series vans. Couple FWS with Sony's 700 watt, 5.1channel, 10-speaker system and Sirius Travel Link options already announced for the F-150 and we might have to take the Engadget Mansion mobile. Video after the break.

[Thanks, K Banton]

2009 Ford F-150 to get Sirius Travel Link


We already heard that the 2009 Lincoln MKS would be the first vehicle from Ford Motor Company to feature Sirius' forthcoming Travel Link system, but now those of you scouting a new pickup can rejoice as well. Starting with the '09 year model, F-150 trucks will be available with SYNC and Travel Link, providing users with an in-dash USB port and auxiliary input, 911 Assist, Vehicle Health Report, voice-activated navigation / radio / climate control / etc. and a 10-speaker Sony sound system to boot. Just the tools you need to efficaciously tackle those mountains, right?

[Via CNET, image courtesy of Autoblog]

Ford shows off Sirius Travel Link: real-time data for your navi


Sure, Microsoft's Sync isn't a half bad addition to the motorcars equipped with it, but this inclusion really gets the saliva glands working. Debuting at CES, the Sirius Travel Link system will enable owners to obtain "up-to-the-minute information and entertainment content through the vehicle's navigation system." More specifically, motorists will be able to fetch current gas prices from a database of stations, local, real-time traffic information in 78 markets, coast-to-coast weather information, sports scores and even movie listings. The system will officially launch in the 2009 Lincoln MKS, and while specifics (like pricing) aren't mentioned, we do know that it'll be offered in "multiple" Ford, Lincoln, and Mercury vehicles by the year's end.

[Via AutoblogGreen]

Keyspan intros iPod Sync Cable for Ford Sync media system


Ford's Sync infotainment platform may not be helping/distracting all that many drivers just yet, but Keyspan isn't ignoring those early adopters out there, with it now introducing what may well be the first accessory for the platform. That distinction, as you might expect, goes to the company's new iPod Sync cable, which'll work with everything from the first generation iPod mini to the recently-released iPod touch. In addition to displaying iPod content on the Sync's screen, the cable will also let you control the iPod from the Sync media system, and it'll even charge the iPod while it's connected (although only when the vehicle is running). You will have to fork over a somewhat hefty $50 for that convenience, however, which Keyspan will gladly take from you right now.

Hands-on with the Ford Sync infotainment platform


With Microsoft having injected itself into almost all aspects of our daily lives -- from work to play to communication -- it only makes sense that the software giant would try to own those rare stretches of time when we're not using a Windows product or playing on our Xbox. The most obvious contender for the firm's next conquest are those automobiles we tend to spend so much time in, and so Microsoft decided to team up with Ford last year to develop a standardized in-car infotainment platform called Sync. As with most of the company's products, there's not a ton of innovation here -- except for maybe the Zune compatibility -- but what it will probably succeed in doing is bringing higher-end features like navigation and Bluetooth calling to a more mainstream audience. We got to spend a little time with a (non-moving) Sync-equipped Ford Edge at last night's DigitalLife kick-off event, and what surprised us most was not the functionality, but rather the complete lack of Microsoft-branding on any of the screens. No Start menu, no Windows logo, no Clippy -- no nothing. Not that we're complaining: we just would have liked to be at that meeting where Detroit reminded Redmond whose name was on the vehicle. Check out the gallery below for some more pics, and then head over to Autoblog for even more in-depth Sync action along with a video walkthrough....

Ford's Sync phone / DAP integration gets priced at $395


Looks like Ford's pricing the Sync extensible automotive media platform right in line with most other DAP / Bluetooth integration solutions: Dearborn announced today that the system will be a $395 option on new Focus, Edge, and Lincoln MKX vehicles starting this fall. Ford also said that Sync will be coming to nine other vehicles by 2008, but honestly, we're not going to be satisfied on the carputer tip until we get Turbo Boost and a sweeping red scanner light.

iPhone syncs with Outlook and Entourage


It was definitely quickly glossed over in today's iPhone activation and sync walkthrough, but Apple pretty clearly stated that Mac users with Entourage can sync their calendars with the iPhone through iTunes, and PC users can sync their Outlook calendars the same way. That's totally heartening for any corporate calendar users wondering how they were going to get their datebooks on their new phone, but there was no mention whatsoever of contact syncing via Outlook / Entourage for Active Directory, just Apple Address Book and Yahoo Address Book (which could potentially leave PC users in the lurch). So, your thoughts?

Update: According to Mossberg's early review it does in fact sync contacts too! Not the same as live, over the air AD access like on WinMo, but definitely close enough!

iPhone syncs with Outlook and Entourage

iPhone rate plans revealed, at-home activation announced


Even though they could probably charge $500 a month for service and still sign up a grip of Apple fanboys, AT&T has announced that it will be offering the iPhone for much more reasonable rates, starting at just $60 for 450 minutes and "unlimited" data; that's right, the data plan is wrapped up nice and tight with voice service in your obligatory two-year contract. Scoring 900 or 1,350 minutes will set you back $80 and $100 per month, respectively, although no matter what plan you choose, you're getting 200 text messages, unlimited mobile-to-mobile calls, and a ton of night and weekend minutes (5,000 for the starter plan, unlimited for the other two). If you're unfortunate lucky enough to be stocking up on iPhones for the whole family, shared bundles of 700, 1,400, and 2,100 minutes (all with 200 SMS messages and unlimited night and weekend calls) can be had for $80, $100, or $120 plus 30 bucks per line. Finally, to keep existing customers from going crazy waiting for their contracts to expire, AT&T is also offering its current subscribers a $20 option to tack on the iPhone data plan -- which goes up to $30 or $40 if you need to jack up your SMS limit to 1,500 or unlimited messages.

In more good news -- well, depending on how you look at it -- Apple has announced that customers will be able to activate their new phones via an iTunes sync, saving them from spending even an extra minute in an AT&T store they will have surely have grown to despise. On the down side, if you do have problems with your activation -- remember those initial iTunes / Vista issues? -- it'll be just that much more difficult to troubleshoot as you and two million other frustrated users flood AT&T's customer service line simultaneously. Good times, folks, good times.

Update: That's some, ah, good journalism there Lou. Apparently there are actually six packages each available for both of the individual and family plans, as reader Christopher K. noticed by simply clicking on the "More Minutes" button at the bottom of those plans' respective tabs here. Heavy users will be also be able to choose from 2,000, 4,000, or 6,000 minute bundles for $120, $170, and $220, respectively, with families getting 3,000, 4,000, or 6,000 minutes for $160, $210, and $310, also respectively.

Read - iPhone rate plans
Read - iTunes activation

[Thanks to everyone who sent this in]



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