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  • San Ramon, California, United States - May 17, 2018:  Low angle view of Comcast Xfinity cable television installation truck parked on a street in front of a suburban home, San Ramon, California, May 17, 2018

    Comcast is the first ISP to join Mozilla's push for more secure browsing

    by 
    Jon Fingas
    Jon Fingas
    06.25.2020

    Comcast is the first internet provider to join a Mozilla program that uses encrypted DNS for more secure web browsing.

  • Man typing on laptop.

    Cox slows an entire neighborhood's internet after one person's 'excessive use'

    by 
    Ann Smajstrla
    Ann Smajstrla
    06.09.2020

    Cable company Cox Communications is slowing internet speeds of a whole neighborhood if one resident is a heavy user, Ars Technica reported.

  • FISA data security

    Yes, the Patriot Act amendment to track us online is real

    by 
    Violet Blue
    Violet Blue
    05.22.2020

    Looks like more bad news with the renewal of the Patriot Act/USA Freedom Act — and its terrible provision to allow government collection of Americans’ internet browsing and search histories without a warrant.

  • CristinaNixau via Getty Images

    UK internet providers will lift data caps during COVID-19 pandemic

    by 
    Jon Fingas
    Jon Fingas
    03.29.2020

    The UK is echoing others in lifting internet restrictions to keep people online during the COVID-19 pandemic. Major telecoms like BT/EE, Openreach and Virgin Media have struck an agreement that will remove "all" data caps on current landline broadband services. Mobile and fixed providers also have to offer "generous" new packages to help people stay connected (particularly the vulnerable), such as data boosts at lower prices and free calls.

  • Andrei Stanescu via Getty Images

    Comcast suspends data caps, makes Xfinity WiFi free for 60 days

    by 
    Richard Lawler
    Richard Lawler
    03.13.2020

    Yesterday Comcast and AT&T were among ISPs announced some relaxed policies to help people suddenly stuck at home due to countermeasures taken in the fight against COVID-19. Today, along with an announcement that wireless carriers are suspending cancellations and expanding access, Comcast, the largest ISP in the US, followed up with a slew of new policies that will be in effect for the next 60 days to help people stay connected. For the time being, it's suspending the data plan that capped bandwidth usage at 1TB per month, and it's opening access to Xfinity WiFi for free to everyone. The Internet Essentials program for low-income families that costs $9.95 per month will be free to new subscribers for the first two months, and it has also committed to no disconnects or late fees.

  • Rawpixel via Getty Images

    AT&T and Comcast improve internet access in response to COVID-19

    by 
    Christine Fisher
    Christine Fisher
    03.12.2020

    With so many people in the US working and learning from home, as offices and schools close in response to the coronavirus pandemic, internet service providers (ISPs) are beginning to react. Comcast is increasing internet speeds for low-income users, and AT&T told Motherboard that it is suspending all broadband usage caps until further notice.

  • Facebook

    Facebook's gigabit wireless rolls out in Puerto Rico

    by 
    Christine Fisher
    Christine Fisher
    02.18.2020

    Facebook's Terragraph WiFi technology is delivering high-speed broadband to San Juan, Puerto Rico. This week, AeroNet, Puerto Rico's internet service provider, announced a six-month Terragraph pilot meant to deliver reliable, affordable high-speed service. It's now live in and near Plaza de Armas and Plaza San Jose in Old San Juan.

  • Jessica Conditt/Engadget

    Verizon promo gives gigabit Fios customers free Google Stadia bundles

    by 
    Jon Fingas
    Jon Fingas
    01.21.2020

    How do you sweeten the pot for gamers wanting extra-fast internet access? Throw in free goodies, apparently. Verizon (Engadget's parent company) is launching a promo that gives new Fios gigabit internet customers a free Google Stadia Premiere Edition bundle if they sign up through June 30th and are installed by August 1st, 2020. You'll have 4K game streaming tech that can take advantage of that fiber optic bandwidth. With that said, you'll want to think carefully about taking up that offer -- there are a couple of gotchas.

  • REUTERS/Mike Blake

    Google Fiber drops its 100Mbps tier in favor of gigabit-only service

    by 
    Jon Fingas
    Jon Fingas
    12.04.2019

    Google Fiber's main selling point has been its gigabit internet access, but there has usually been a low-cost option like the $50 100Mbps plan. However, that choice is going away. Google has announced that it no longer offers the 100Mbps tier to new customers -- it's either the $70 gigabit plan or nothing. If you ask the company, it's a reflection of evolving internet technology and usage habits.

  • USA Today Sports / Reuters

    Canadian court issues first ever ISP order to block a piracy website

    by 
    Steve Dent
    Steve Dent
    11.18.2019

    A Canadian Federal court has ordered internet service providers (ISPs) to block a pirate IPTV service called GoldTV in a case that could lead to further internet censorship in Canada, according to Reclaim the Net. Canada's major ISPs, including Rogers, Bell and Videotron, have been pushing for such a ruling for some years. Now, a nationwide blocking order has been granted, reportedly for the first time, and critics fear it could lead to further censorship of legitimate content.

  • Mick Tsikas/AAP Image via AP

    Australia orders ISPs to block sites hosting Christchurch shooting video

    by 
    Jon Fingas
    Jon Fingas
    09.08.2019

    Australia isn't waiting for new laws to block access to sites with content it deems horrific. The government's e-safety commissioner Julie Inman has ordered internet service providers in the country to block eight websites hosting the Christchurch terrorist's video, preventing Australians from visiting the sites unless they use alternatives like VPNs. The move comes after Prime Minister Scott Morrison (above) told both Inman and ISPs to create a protocol for ordering these blocks. The commissioner's office will also be responsible for keeping watch over the sites and will unblock them if they pull the video.

  • Smith Collection/Gado/Getty Images

    Comcast to pay $9.1 million for adding service plans without consent

    by 
    Jon Fingas
    Jon Fingas
    06.09.2019

    Comcast is facing the consequences of attaching plans to customers' accounts without their permission. A Washington state judge has ordered the telecom to pay about $9.1 million in penalties, plus restitution, for adding its Service Protection Plan (which only offset the basic cost of a tech visiting your home) to bills over 445,000 times between 2011 and 2016. The company was fully aware of the practice and did nothing to change its ways until after it filed its initial lawsuit, according to the state Attorney General's office.

  • coleong via Getty Images

    Maine passes bill requiring ISPs to ask permission before selling data

    by 
    Jon Fingas
    Jon Fingas
    05.31.2019

    The current federal government might not be keen on privacy rules for internet providers, but Maine certainly is. The state's Senate has passed a bill that requires consent before ISPs can sell or offer access to their customers' private data, paralleling an earlier approval in the state House. It just needs Governor Mills' approval to become law.

  • mixmagic via Getty Images

    Group accuses EU internet providers of violating net neutrality

    by 
    Jon Fingas
    Jon Fingas
    05.19.2019

    The European Union has had net neutrality regulations in place since 2016, but some are concerned that internet service providers are playing fast and loose with those rules. A group of 45 advocate organizations, companies and individuals (including the Electronic Frontier Foundation) have sent a letter to EU officials accusing 186 ISPs of jeopardizing net neutrality though the use of deep packet inspection, which verifies the content of data traffic well beyond the basics. Existing rules allow carriers to shape traffic to optimize their network resources, but at least some ISPs are using this for "differentiated pricing," prioritization or throttling.

  • Thomas Trutschel via Getty Images

    Alexa's in-skill purchasing comes to the UK, Germany and Japan

    by 
    Rachel England
    Rachel England
    05.01.2019

    In-game purchases are now par for the course on mobile, so it wasn't going to be long before the same principle was applied to voice assistants. Last year, Amazon opened up in-skill purchasing to all developers in the US after limited availability for select games publishers -- now the capability is rolling out internationally.

  • ASSOCIATED PRESS

    Charter will expand broadband network so it can stay in New York

    by 
    AJ Dellinger
    AJ Dellinger
    04.22.2019

    Charter Communications has agreed to a settlement with the New York's Department of Public Service that will allow the internet service provider to continue operating within the state. As a part of the agreement, Charter will have to kick back $12 million to New York, which will be used to expand broadband services to underserved areas. Charter will also have to expand its high-speed broadband service to 145,000 residences and businesses in upstate New York by September 30, 2021.

  • undefined via Getty Images

    Microsoft says FCC data on improved broadband coverage is misleading

    by 
    Rachel England
    Rachel England
    04.09.2019

    It's a well-known fact that large swathes of the US remain without broadband connectivity -- indeed, some $22 billion has been poured into closing this gap over the past five years. However, exactly how many Americans are going without is up for debate. As a new blog post by Microsoft explains, "official" data from the Federal Communications Commission (FCC) can't be trusted.

  • AP Photo/Vincent Thian

    New Zealand ISPs block websites hosting Christchurch shooting video

    by 
    Jon Fingas
    Jon Fingas
    03.18.2019

    Internet providers in New Zealand aren't relying solely on companies like Facebook and YouTube to get rid of the Christchurch mass shooter's video. Major ISPs in the country, including Vodafone, Spark and Vocus, are working together to block access at the DNS level to websites that don't quickly respond to video takedown requests. The move quickly cut off access to multiple sites, including 4chan, 8chan (where the shooter was a member), LiveLeak and file transfer site Mega. The block goes away the moment a site complies, and Vodafone told Bleeping Computer that a "number of sites" were unblocked that way.

  • Steve Dent / Engadget

    Why can’t all set-top boxes be as stylish as the Freebox Delta?

    by 
    Steve Dent
    Steve Dent
    02.23.2019

    It might seem strange to do a deep-dive of an internet and TV set-top box, let alone one that you can't have in the United States. But the Freebox Delta from French carrier Free, equipped with Devialet speakers, is so strange, stylish and interesting that it merits a much closer look. And it's always good to see if the grass is greener on the other side of the Atlantic, non? It's one of the first set-top/fiber boxes to deliver high-speed internet, media-player capability, high-end sound and 4K HDR video. It has Alexa, streaming services and even a free Netflix subscription, so it can handle most AV chores with no extra devices needed. On top of that, it's chic and, like many things French, a touch political. But the biggest question is, what can it do? Let's take a look.

  • George Frey / Reuters

    Google Fiber to shut down in Louisville after ongoing service issues

    by 
    Kris Holt
    Kris Holt
    02.07.2019

    Sixteen months after it switched on its Fiber network in Louisville, Google is ending its high-speed internet service there. It tried a different method of installing its Fiber infrastructure in the Kentucky city by placing its underground cables closer to the surface than it has elsewhere. But Google faced a number of problems, such as exposed cables and service issues.