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Samsung extends warranties of failing Galaxy devices after Chinese TV report
Chinese state media is becoming quite the consumer advocate. Earlier this week, a bit on national TV berated Samsung over certain Galaxy S III and Note II handsets afflicted with the "sudden death" bug, as it has been called. While a firmware fix promised to cure some devices, the root cause appeared to be due to a dodgy flash memory module, leaving some models without hope of a true elixir. In response to the public scolding, Samsung has issued a statement thanking the broadcaster for its report, also noting that its repair and refund policies are in full compliance with Chinese laws. The company offers anyone that's paid for a repair while under warranty to hit them up for a refund, and has now extended the warranty of any potentially affected device made before November 30th 2012 for an extra 12 months. Earlier this year, Apple ended up massaging its warranty practices after the People's Daily proposed local coverage wasn't as robust as elsewhere. While Samsung was under scrutiny this time, it's clear both companies are keen on managing public perception. After all, attractive hardware ain't the only thing that'll make you successful in the world's biggest smartphone market.
Galaxy S III Android 4.2.2 firmware leaked, adds several S 4 features (video) (update: international model)
Samsung didn't stray far from its comfort zone when designing the Galaxy S 4, and now a leaked build of Android 4.2.2 Jelly Bean for the S III makes it even harder to distinguish the older flagship from the newer one. The folks at SamMobile got their mitts on a test firmware build and, better yet, have combed through it to see what's new. As you may know, the S 4 ships with 4.2.2 under a TouchWiz layer, so it's not surprising to hear most of the features new to this S III build are on the S 4 already: an updated version of S Voice, more lock screen options / unlock effects, new display modes, a redesigned settings interface, voice control, and more. SamMobile has put together a video walkthrough of the build (embedded below), and you'll find an expanded changelog and software screenshots at the source link. Apparently, the firmware "works perfectly," so if you'd rather not wait through the (often lengthy) carrier approval process, you can download it for your S III right now (flashing required, of course). Update: This is for the international model of the GS III (i9300).
Galaxy S III bug disables lock screen, grants full access, tests patience (updated)
Lock screens are around for a reason: to keep people from getting where they shouldn't. They aren't always infallible, though, and a few weeks ago, we saw a vulnerability in several builds of iOS 6 that granted access to the phone module without a passcode. Then, a couple of days ago, we reported on a Galaxy Note II bug that allows the quick-fingered to launch anything immediately behind the lock screen. Now, a similar flaw has been found on the Galaxy S III that breaks the lock screen altogether, permitting full use of the phone. To replicate the bug, you'll need to tap the "Emergency Call" button on the lock screen, then go into the ICE (emergency contacts) menu. From there, press the home button, followed quickly by the power button, and that's it. If successful, pressing the power button again will bring up the home screen straight away, and what's more, the lock screen won't return until the handset is restarted. Sounds worryingly simple, right? In our experience, not so much. We first tried this method on an S III running Android 4.0.4 ICS, and a Note II for good measure, but to no avail. Then, we had a crack at an S III running 4.1.2 Jelly Bean, and were close to giving up trying to replicate it when voilà, it worked. We hoped to provide you with a video of the bug, but it must be camera shy. Despite literally hundreds of attempts in front of the lens and several more behind it, we've only managed it once -- we found it impossible to nail down the correct timing between the home and power button pushes. Samsung's likely aware of the bug already and when quizzed about the Note II vulnerability, said a fix for lock screen issues on affected "Galaxy devices" was in the works (read: they didn't say the Note II specifically). We've reached out for comment just to be sure, but until a patch is provided, keep your phone concealed from nosey types who read tech sites and have saint-like patience. Update: Samsung has responded, confirming a fix is indeed on its way: "Samsung considers user privacy and the security of user data its top priority. We are aware of this issue and will release a fix at the earliest possibility."
iPhone 5, 4S top selling smartphones worldwide
What with Forbes speculating that Apple leaked "iWatch" plans out of desperation and the recent counterintuitive drop in share price after the company's last stellar earnings report, one would think that Apple's on the verge of going out of business. Strategy Analytics has new data out countering that notion, showing that the iPhone 5 and iPhone 4S are the top-selling smartphones worldwide. In the fourth quarter of 2012, Apple shipped 27.4 million iPhone 5 handsets and 17.4 million units of the iPhone 4S worldwide. The next most popular single model of smartphone? Samsung's Galaxy S3, with 15.4 million units sold in the fourth quarter. That's right -- the 2011 iPhone 4S alone sold two million units more than the the Galaxy S3, and had an 8 percent share of the smartphone market. Add sales of the iPhone 5, and Apple's two most recent models accounted for 21 percent of all smartphone sales worldwide. That doesn't even count the iPhone 4, which Apple is offering for free with new service contracts. It's expected that Samsung will fire back with the rumored Galaxy S4 in the next couple of months to try to counteract the Apple juggernaut. By that point, it's almost certain that we'll start hearing about the iPhone 5S or 6...
Samsung working on fix for 'sudden death' bug affecting some Galaxy S III owners
If you own a Galaxy S III that appears to have suffered some form of cardiac arrest, failing suddenly for no apparent reason, Samsung is aware of the problem, and is working on a fix. The issue, being referred to in the forums as "sudden death," seems to be relatively rare: a Samsung spokesperson told Tweakers that the problem affects "only a very limited number" of devices. So far, we know the problem applies to users running the stock software, as well as custom ROMs. For whatever reason, too, these defective models are all 16GB variants, according to Samsung. In any case, Sammy says it will push out a firmware update to correct the problem, though the company hasn't said when that patch will be ready. [Thanks, Zhewei]
How would you change the Samsung Galaxy S III?
When we reviewed Samsung's Galaxy S III in the simple, gentle days of May, our reviewer wasn't sure it would win out against HTC's One X. In the intervening six months, however, the Korean behemoth has battled to the top of the smartphone world and shipped 30 million of its 2012-era flagship to consumers worldwide. But what about the phone itself? You've had half a year to burrow deep into this device and find out what you love and what you don't. It's How Would You Change time, folks, you know what to do.
Samsung Galaxy S III bests iPhone 4S in Q3 2012 smartphone sales
The battle for smartphone superiority continues, and Samsung won out in the last quarter as the Galaxy S III beat the iPhone 4S in terms of global sales. Strategy Analytics notes that Samsung sold 18 million units of the highly touted Galaxy S III, compared to "just" 16.2 million units of Apple's iPhone 4S. As you'll recall, though, the iPhone 5 hit shelves at the end of Q3 2012. That likely caused some cannibalization of iPhone 4S sales, as potential buyers may have delayed purchases until the release of the iPhone 5. Don't worry about Apple -- Strategy Analytics believes that the iPhone 5 will handily trounce the Galaxy S III in Q4 2012. As the firm notes, Apple has already sold 6 million of the smartphones with almost two months remaining in the last quarter of the year.
Refresh Roundup: week of October 22nd, 2012
Your smartphone and / or tablet is just begging for an update. From time to time, these mobile devices are blessed with maintenance refreshes, bug fixes, custom ROMs and anything in between, and so many of them are floating around that it's easy for a sizable chunk to get lost in the mix. To make sure they don't escape without notice, we've gathered every possible update, hack, and other miscellaneous tomfoolery we could find during the last week and crammed them into one convenient roundup. If you find something available for your device, please give us a shout at tips at engadget dawt com and let us know. Enjoy!
Mobile Miscellany: week of October 22nd, 2012
If you didn't get enough in mobile news during the week, not to worry, because we've opened the firehose for the truly hardcore. This past week, T-Mobile announced the price and release date for the Optimus L9, carriers were announced in Canada for the ATIV S Windows Phone and ZTE released a low-priced Android smartphone for Virgin Mobile in the UK. These stories and more await after the break. So buy the ticket and take the ride as we explore the "best of the rest" for this week of October 22nd, 2012.
Samsung Galaxy S III is the first MetroPCS handset to support Google Wallet
While the US wireless industry seems far away from finding a universal mobile payment system, T-Mobile's new BFF MetroPCS appears to have made its choice. Taking to its official Facebook page, the carrier announced on Monday that the Samsung Galaxy S III is its first handset to support Google Wallet. In choosing Google's mobile payment platform, MetroPCS joins two of its biggest competitors, Sprint and US Cellular. It should be noted that T-Mobile is deeply committed to Google's wireless payment competitor Isis, which recently became ready for public consumption. Once the two carriers exchange nuptials next year, it's possible that we could be looking at the wireless industry's first mobile payment Brady Bunch. However, looking back at T-Mobile's previous attempts at mobile matrimony, we won't be holding our breath waiting for this union to become official.
Isis' NFC payments go live in Austin and Salt Lake City: 3 carriers, 9 phones, 1 long way to go (video)
To say that the launch of Isis has felt drawn out would be a mild understatement. The alliance first signaled its intentions two years ago, detailed its first markets one year ago and faced a last-minute delay. All the ducks are finally in a row, however, and residents of both Austin as well as Salt Lake City can tap to pay (or score discounts) at the "hundreds" of locations that accept NFC-based purchases through American Express, Capital One, Chase and Isis' own cash card. Launch day brings app- and SIM-enabled access for nine devices spread rather unevenly across AT&T, T-Mobile and Verizon: only the Droid Incredible 4G LTE is confirmed working for Verizon subscribers, while the rest are divided more equally between multiple Samsung Galaxies and HTC devices like the Amaze 4G and One X. Over 20 phones should be Isis-aware before the end of the year. It's a potentially strong start to one of the few truly cross-network mobile payment systems in the US, but we see a long road ahead before Isis gives Google Wallet some jitters -- there's legions of banks, cities and stores needed before Isis is widespread, and we're not counting on that ever-elusive universal hardware support.
Refresh Roundup: week of October 15th, 2012
Your smartphone and / or tablet is just begging for an update. From time to time, these mobile devices are blessed with maintenance refreshes, bug fixes, custom ROMs and anything in between, and so many of them are floating around that it's easy for a sizable chunk to get lost in the mix. To make sure they don't escape without notice, we've gathered every possible update, hack, and other miscellaneous tomfoolery we could find during the last week and crammed them into one convenient roundup. If you find something available for your device, please give us a shout at tips at engadget dawt com and let us know. Enjoy!
Engadget's smartphone buyer's guide: fall 2012 edition
Shopping for a smartphone can be an exciting and arduous experience. Along with the promise of something new and fantastic, it brings the fear of commitment, and even worse, the prospect of saddling yourself to a lousy device for two years. Fortunately for you, Engadget spends tons of time playing with the latest gear and we're constantly on the lookout for what's coming next. If you're wanting to take the pain out of shopping for a smartphone, you've come to the right place. Ladies and gentlemen, welcome to Engadget's smartphone buyer's guide: your one-stop resource to finding the best and most exciting handsets on the market today. Before you dive in, however, we've introduced a few changes to the buyer's guide, so take a minute to prepare yourself for what's in store. First and foremost, you'll now find alternate selections to supplement our top picks. This should already be familiar to many of you, which is the same format we use for our seasonal gift guides. The next one is a biggie: we've dropped the QWERTY selection. By and large, manufacturers and carriers alike have shifted their focus away from keyboard-equipped smartphones, and you'll rarely find more than one option on any given carrier. That said, if you still insist on the tactile experience, you'll always find everything you need to know in our reviews. Finally, whenever possible, you'll now find prices from Amazon Wireless, which allows us to provide you with more compelling budget selections and highlight the substantial savings that you can score by circumventing the carriers. It's not like they need your charity, anyway. If you're curious to see how it all unfolded -- and we know you are -- join us after the break, where we round up the very best smartphones of the season.
Samsung begins delivering Jelly Bean to UK-based Galaxy S III owners
Samsung has already started on the Jelly Bean upgrade path for the Galaxy S III, but that hasn't meant much so far unless you live in Samsung's homeland. The update's global relevance is expanding in grand fashion now that the company has confirmed the software is rolling out to Galaxy S III units across the UK. Variants on the smartphone for British carriers should get their taste of Android 4.1 over the course of a multi-week update process that brings everyone to the new version. Different carrier testing methods prevent Samsung from being any more specific; it's reasonable to say, though, that most owners living in Old Blighty should be running Jelly Bean before the holiday season kicks into overdrive.
Samsung Galaxy S III hitting MetroPCS next Monday for $499 off-contract
We got tipped off way back in August and managed to get a little hands-on time with the variant, and now that October is well under way, MetroPCS is offering up some more info on its Galaxy S III offering. The popular Samsung handset will be hitting the carrier's stores and site on Monday, October 22nd. Off-contract pricing for the Android smartphone's gonna run you $499, on top of $30 to $70 a month for one of the carrier's LTE plans. Spec-wise, you're getting a 4.8-inch SuperAMOLED display, a 1.5GHz dual-core processor and 2GB of RAM. More info on the offering can be had in the press release after the break.
Isis makes October 22nd mobile payment launch official, vows 20 capable phones by year's end
While we could easily see this coming, it's still good to hear the news more directly: Isis has confirmed that its delayed mobile wallet system will arrive on October 22nd. The company's marketing lead Jaymee Johnson tells us that the NFC-based commerce should start in the previously mentioned Austin and Salt Lake City areas. We haven't been given a formal device list, but "as many as" 20 smartphones should be compatible by the end of the year. We can think of at least four. More details will follow on the day in question, although we already know that the cash-averse will need an Isis app, a special SIM card and compatible SmartTap terminals at stores. That's a lot of conditions that have to be satisfied just to lighten the strain on our pockets -- all the same, we'll take it when the alternatives are moving slowly.
Samsung will update US Galaxy S III devices to Jelly Bean 'in the coming months'
The about screen on your US Samsung Galaxy S III may look a lot like the one above in the near future (albeit in English). Samsung has officially announced its intention to make an upgrade to Jelly Bean available to stateside versions of the company's flagship, though it left out one very important detail: the actual date. Instead, all we know at this point is that an upgrade to Android 4.1 will be offered OTA and via Kies sometime in the coming months. Why so vague? It's likely because Samsung is now at the mercy of each individual carrier to finish testing the new version of Android on the GS3 before unleashing it to the public. The refresh will deliver some TouchWiz-based enhancements like Blocking Mode, Easy Mode and a few new camera settings, as well as the usual suite of Jelly Bean improvements like Google Now and expandable notifications. Head below to check out the press release, which offers a more detailed list of what to expect.
Verizon Galaxy S III now available in black and brown
Verizon teased on Monday that black and brown models of Samsung's Galaxy S III would be coming soon, but mum was the word on exactly how quickly that would be. Turns out, it was real fast. The pair of smartphones are now available at the carrier's online storefront with a $199.99 price tag for those who don't mind a two-year commitment with Big Red. If the new shades strike your fancy, hit the source link below to give one (or two) of the devices a new home.
Mobile Miscellany: week of October 8th, 2012
If you didn't get enough in mobile news during the week, not to worry, because we've opened the firehose for the truly hardcore. This past week, Samsung confirmed its Canadian release date for the Galaxy Note II, Alcatel took the wraps off of its first Windows Phone and it was revealed that T-Mobile will no longer openly market the iPhone in conjunction with its BYOD value plans. These stories and more await after the break. So buy the ticket and take the ride as we explore the "best of the rest" for this week of October 8th, 2012.
Samsung reveals the Galaxy Music: part budget phone, part mobile disco
When we first saw the name "Galaxy Music" in a Samsung press release a few weeks ago, we totally overlooked it among all the other budget Galaxy spin-offs. Now that it's official, the Galaxy Music (or equally the dual-SIM Galaxy Music Duos variant) turns out to be just that -- with Android 4.0 running on a low-res three-inch touchscreen and an unnamed processor. On the other hand, the handset does have some features that may be of interest to those who use their smartphone mainly for tunes (if not to full-blown audiophiles): there's a microSD slot for cheap storage, out-of-the-box compatibility with FLAC, OGG and many other file types, Sound Alive and SRS audio modes, a dedicated music player button, plus dual frontal speakers and a WVGA projector for sharing the love. Full specs at the source link. Update: It's been sensibly pointed out there isn't much room for a projector on this handset, judging from the pictures above. Although the Samsung spec sheet lists one, and even its brightness, we're going to treat that spec as doubtful until it's proven otherwise.
